Common use of COMPLAINTS AND APPEALS Clause in Contracts

COMPLAINTS AND APPEALS. 8.1 The University offers you the opportunity to lodge formal and informal complaints, and to appeal a decision that has been made that will affect your enrolment at the University depending on the nature of your complaint or grievance. Visit xxxxxxxxxx.xxx.xx/xxxxx/xxxxxxxxxx/xxxxx/xxxxxxxxxx-xxx- complaints/student-grievances for detailed information on the University’s complaint and appeal processes. If you are not satisfied with the outcome of your complaint or appeal you have the right to access the external complaints and appeals process via the Victorian Ombudsman (visit xxxxx://xxx.xxxxxxxxx.xxx.xxx.xx/)