Common use of Complaints and Corrective actions Clause in Contracts

Complaints and Corrective actions. Should deviations from the specifications be detected by Weckerle Machines regarding the delivered products, materials or raw materials of the supplier, the latter will be notified of such defects (Complaint report). If the supplier is responsible for the deviation, Weckerle Machines may charge the supplier a flat-rate sum of 100.EUR per delivered item for the preparation of the complaint report for the assertion of possible claims due to defects. The supplier is obliged to initiate corrective action without delay and maintain the supply of materials/raw materials. In the event of the order being urgently required, the supplier shall, without delay, provide and appropriate number of staff to sort the consignment, to rework the goods or to put together a defect-free replacement consignment. Should it be necessary to return the consignment, the supplier is obliged to collect the goods within two working days at his own expense. The initiated corrective actions have to be communicated to the person in charge of preparing the inspection report within the stated time limit by means of the completely filled out Complaint report. This corrective action is to be examined to determine its sustained effectiveness in the case of future production. Should additional costs be incurred due to delivery of defective and/or delayed products/materials/raw materials which the supplier is responsible, also such costs shall be fully reimbursed by the supplier. Except as otherwise agreed upon in writing with Weckerle Machines, this also applies, in particular, to additional creations of value regarding the products/materials/raw materials. For the purpose of limiting damage, Weckerle Machines reserves the right – in the event of a defect whose cause is not a matter of contention between the supplier and Weckerle Machines – to arrange for the faulty products/materials/raw materials to be disposed of directly on the premises of the end customer without a separate analysis by the supplier. Any rights of Weckerle Machines regarding defects in accordance with the law and/or on the bases of any other agreements (particularly supplier’s contract and terms of procurement and order) shall remain unaffected.

Complaints and Corrective actions. Should deviations from the specifications be detected by Weckerle Xxxxxxxx Machines regarding the delivered products, materials or raw materials of the supplier, the latter will be notified of such defects (Complaint report). If the supplier is responsible for the deviation, Weckerle Xxxxxxxx Machines may charge the supplier a flat-rate sum of 100.EUR per delivered item for the preparation of the complaint report for the assertion of possible claims due to defects. The supplier is obliged to initiate corrective action without delay and maintain the supply of materials/raw materials. In the event of the order being urgently required, the supplier shall, without delay, provide and appropriate number of staff to sort the consignment, to rework the goods or to put together a defect-free replacement consignment. Should it be necessary to return the consignment, the supplier is obliged to collect the goods within two working days at his own expense. The initiated corrective actions have to be communicated to the person in charge of preparing the inspection report within the stated time limit by means of the completely filled out Complaint report. This corrective action is to be examined to determine its sustained effectiveness in the case of future production. Should additional costs be incurred due to delivery of defective and/or delayed products/materials/raw materials which the supplier is responsible, also such costs shall be fully reimbursed by the supplier. Except as otherwise agreed upon in writing with Weckerle Xxxxxxxx Machines, this also applies, in particular, to additional creations of value regarding the products/materials/raw materials. For the purpose of limiting damage, Weckerle Xxxxxxxx Machines reserves the right – in the event of a defect whose cause is not a matter of contention between the supplier and Weckerle Xxxxxxxx Machines – to arrange for the faulty products/materials/raw materials to be disposed of directly on the premises of the end customer without a separate analysis by the supplier. Any rights of Weckerle Xxxxxxxx Machines regarding defects in accordance with the law and/or on the bases of any other agreements (particularly supplier’s contract and terms of procurement and order) shall remain unaffected.

Complaints and Corrective actions. Should deviations from the specifications be detected by Weckerle Xxxxxxxx Machines regarding the delivered products, materials or raw materials of the supplier, the latter will be notified of such defects (Complaint report). If the supplier is responsible for the deviation, Weckerle Xxxxxxxx Machines may charge the supplier a flat-rate sum of 100.EUR per delivered item the costs for the preparation of the complaint report for the assertion of possible claims due to defects. The supplier is obliged to initiate corrective action without delay and maintain the supply of materials/raw materials. In the event of the order being urgently required, the supplier shall, without delay, provide and appropriate number of staff to sort the consignment, to rework the goods or to put together a defect-free replacement consignment. Should it be necessary to return the consignment, the supplier is obliged to collect the goods within two working days at his own expense. The initiated corrective actions have to be communicated to the person in charge of preparing the inspection report within the stated time limit by means of the completely filled out Complaint report. This corrective action is to be examined to determine its sustained effectiveness in the case of future production. Should additional costs be incurred due to delivery of defective and/or delayed products/materials/raw materials which the supplier is responsible, also such costs shall be fully reimbursed by the supplier. Except as otherwise agreed upon in writing with Weckerle Xxxxxxxx Machines, this also applies, in particular, to additional creations of value regarding the products/materials/raw materials. For the purpose of limiting damage, Weckerle Xxxxxxxx Machines reserves the right – in the event of a defect whose cause is not a matter of contention between the supplier and Weckerle Xxxxxxxx Machines – to arrange for the faulty products/materials/raw materials to be disposed of directly on the premises of the end customer without a separate analysis by the supplier. Any rights of Weckerle Xxxxxxxx Machines regarding defects in accordance with the law and/or on the bases of any other agreements (particularly supplier’s contract and terms of procurement and order) shall remain unaffected.