Complaints by beneficiaries. If LGSS becomes aware of any complaint of a material nature by a beneficiary or potential beneficiary of the Fund about the Fund or about the provision of the Services, LGSS must give details of it to the Administering Authority as soon as possible. During the term of this Agreement, LGSS shall include its complaints process to be followed by any beneficiary or potential beneficiary of the Fund on the Website.
Appears in 4 contracts
Samples: Pensions Administration Agreement, Pensions Administration Agreement, Pensions Administration Agreement
