Common use of COMPLAINTS OR PROCEEDINGS Clause in Contracts

COMPLAINTS OR PROCEEDINGS. 22.1 Subject to any specific procedures agreed under Sub-section 22.2, the Coverholder shall promptly notify to the Underwriters all complaints made in relation to insurances bound under the Agreement; 22.2 The Coverholder shall implement and maintain such procedures as may be required by the Underwriters to ensure that complaints can be dealt with in a prompt and reasonable way in compliance with all applicable laws and regulation; 22.3 In all cases the Coverholder shall notify the Underwriters promptly upon becoming aware of any matter arising out of the operation of or in connection with the Agreement which: 22.3.1 is likely to adversely affect the reputation of the Underwriters or Lloyd’s; 22.3.2 may affect any legal or regulatory authorisations of Lloyd’s or any authorisations which the Underwriters have to conduct insurance business; or 22.3.3 may result in litigation or other legal or regulatory proceedings or action being commenced against Lloyd’s, the Underwriters, the Coverholder or the Lloyd’s Broker; 22.4 Where the Coverholder is aware of any legal or regulatory proceedings or actions commenced against Lloyd’s, the Underwriters, the Coverholder or the Lloyd’s Broker arising out of the operation of or in connection with the Agreement the Coverholder shall provide the Underwriters with full details of the same.

COMPLAINTS OR PROCEEDINGS. 22.1 19.1 Subject to any specific procedures agreed under Sub-section 22.219.2, the Service Company Coverholder shall promptly notify to the Underwriters all complaints made in relation to insurances bound under the Agreement; 22.2 19.2 The Service Company Coverholder shall implement and maintain such procedures as may be required by the Underwriters to ensure that complaints can be dealt with in a prompt and reasonable way in compliance with all applicable laws and regulation; 22.3 19.3 In all cases the Service Company Coverholder shall notify the Underwriters promptly upon becoming aware of any matter arising out of the operation of or in connection with the Agreement which: 22.3.1 19.3.1 is likely to adversely affect the reputation of the Underwriters or Lloyd’s; 22.3.2 19.3.2 may affect any legal or regulatory authorisations of Lloyd’s or any authorisations which the Underwriters have to conduct insurance business; or 22.3.3 19.3.3 may result in litigation or other legal or regulatory proceedings or action being commenced against Lloyd’s, the Underwriters, the Coverholder Underwriters or the Lloyd’s BrokerService Company Coverholder; 22.4 19.4 Where the Service Company Coverholder is aware of any legal or regulatory proceedings or actions commenced against Lloyd’s, the Underwriters, the Coverholder Underwriters or the Lloyd’s Broker Service Company Coverholder arising out of the operation of or in connection with the Agreement the Service Company Coverholder shall provide the Underwriters with full details of the same.

COMPLAINTS OR PROCEEDINGS. 22.1 Subject to any specific procedures agreed under Sub-section 22.2, the Coverholder 21.1 The Consortium Manager shall promptly notify maintain proper records relating to the handling of complaints and shall make the records available to the Following Underwriters all complaints made in relation to insurances bound under a manner or format(s) agreed by the AgreementFollowing Underwriters; 22.2 21.2 The Coverholder Consortium Manager shall implement and maintain such appropriate procedures as may be required by the Underwriters to ensure that complaints can be are dealt with in a prompt and reasonable way in compliance with all applicable laws and regulation; 22.3 21.3 In all cases the Coverholder Consortium Manager shall notify the Following Underwriters promptly upon becoming aware of any matter arising out of the operation of or in connection with the Agreement which: 22.3.1 21.3.1 is likely to adversely affect the reputation of the Following Underwriters or Lloyd’s; 22.3.2 21.3.2 may affect any legal or regulatory authorisations of Lloyd’s or any authorisations which the Following Underwriters have to conduct insurance business; or 22.3.3 21.3.3 may result in litigation or other legal or regulatory proceedings or action being commenced against Lloyd’s, the Underwriters, the Coverholder Following Underwriters or the Lloyd’s BrokerConsortium Manager; 22.4 21.4 Where the Coverholder Consortium Manager is aware of any legal or regulatory proceedings or actions commenced against Lloyd’s, the Underwriters, the Coverholder Following Underwriters or the Lloyd’s Broker Consortium Manager arising out of the operation of or in connection with the Agreement Agreement, the Coverholder Consortium Manager shall provide the Following Underwriters with full details of the same.