Conditions of Use. 6.1 You agree that you will be responsible for all use of the Managed Security Service and any local access to the Firewall. You agree that you are responsible for complying with all terms and conditions (including, without limitation, terms of payment) relating to any telecommunications service which is required by you to access or receive the Managed Security Service. 6.2 You agree to: a) provide an authorised technical contact, authorised contact number, and pass phrase, to keep any records of such details in separate places and take all necessary steps to ensure the security of such records; b) without prejudice to the General Terms and Conditions, keep such information private and confidential and ensure, at all times, that it (or they) does (do) not become known to any unauthorised personnel. 6.3 You agree that you will notify us immediately if you become aware of any change in circumstances which may lead you to believe that such information has become known to any unauthorised personnel. 6.4 You agree that we may, from time to time, suspend and/or change your pass phrase (at our discretion if we feel that such step is in the interests of security). 6.5 In the event that you wish to make alterations to configuration of any Firewall which we have supplied and in relation to which we have agreed to supply the Managed Security Service, you agree to contact our Technical Support Team (TST) to request such changes. Upon confirmation of authorisation, our TST will make such changes. 6.6 Any fault with the Services and/or the Equipment (in relation to which a "fault" shall mean a failure in any Firewall which we have supplied to you and which is preventing dataflow across the Firewall), which you detect must be reported to us as soon as possible either:- a) by telephone to the TST team on 0870 160 0650 during Business hours or; b) to such other telephone number as we may notify to you from time to time for this purpose.
Appears in 5 contracts
Samples: General Terms and Conditions of Business, General Terms and Conditions of Business, General Terms and Conditions of Business
Conditions of Use. 6.1 You agree that you will be responsible for all use of the Managed Security Service Services and (unless, we have agreed to supply it as part of the Equipment) for providing all additional equipment and/or services (including, without limitation, a PSTN line, if required), and for obtaining any local access to permits and/or licences which are necessary for connecting to, and accessing, the FirewallServices. You agree that you are responsible for complying with all terms and conditions (including, without limitation, terms of payment) relating to any telecommunications service which is required by you to access or receive the Managed Security ServiceServices.
6.2 With regard to DSL Backup, the PSTN line for DSL Backup will only receive maximum line speed, and is subject to availability, according to BT’s advertised coverage of exchanges in the UK. Where DSL is not available, a backup dial-up account will be provided.
6.3 With regard to DSL monitoring of Private WAN circuits, the PSTN line for DSL monitoring is subject to availability, according to BT’s advertised coverage of exchanges in the UK. Where DSL is not available, a recommended alternative will be provided.
6.4 You agree to:
(a) provide an authorised technical contact, authorised contact number, and pass phrase, to keep any records of such details in separate places and take all necessary steps to ensure the security of such records;
(b) without prejudice to the General Terms and Conditions, keep such information private and confidential and ensure, at all times, that it (or they) does (do) not become known to any unauthorised personnel.
6.3 6.5 You agree that you will notify us immediately if you become aware of any change in circumstances which may lead you to believe that such information has become known to any unauthorised personnel.
6.4 6.6 You agree that we may, from time to time, suspend and/or change your pass phrase (at our discretion if we feel that such step is in the interests of security).
6.5 6.7 Any managed hardware, and/or routers, which you purchase from us, will be tested by us and configured to meet your basic network and Internet specifications. In the event that you wish to make alterations to configuration of any Firewall which we have supplied and in relation to which we have agreed to supply the Managed Security Servicesuch Equipment, you agree to contact our the Technical Support Team (TST) team at Vaioni Group Limited to request such changes. Upon confirmation of authorisation, our TST TECHNICAL will make such changes.
6.6 6.8 Any fault with the Services and/or the Equipment (in relation to which a "fault" shall mean a failure in any Firewall which we have supplied to you and which is preventing dataflow across the Firewall)Equipment, which you detect must be reported to us as soon as possible either:-
(a) by telephone to the TST TECHNICAL team on 0870 160 0650 during Business hours or9am -5pm;
(b) by telephone to the TECHNICAL team on 0870 160 0650 outside office hours;
(c) to such other telephone number as we may notify to you from time to time for this purpose.
Appears in 3 contracts
Samples: General Terms and Conditions of Business, General Terms and Conditions of Business, General Terms and Conditions of Business
Conditions of Use. 6.1 You agree that you will be responsible for all use of the Managed Security Service and any local access to the Firewall. You agree that you are responsible for complying with all terms and conditions (including, without limitation, terms of payment) relating to any telecommunications service which is required by you to access or receive the Managed Security Service.and
6.2 You agree to:
a) provide an authorised technical contact, authorised contact number, and pass phrase, to keep any records of such details in separate places and take all necessary steps to ensure the security of such records;to
b) without prejudice to the General Terms and Conditions, keep such information private and confidential and ensure, at all times, that it (or they) does (do) not become known to any unauthorised personnel.to
6.3 You agree that you will notify us immediately if you become aware of any change in circumstances which may lead you to believe that such information has become known to any unauthorised personnel.
6.4 You agree that we may, from time to time, suspend and/or change your pass phrase (at our discretion if we feel that such step is in the interests of security).
6.5 In the event that you wish to make alterations to configuration of any Firewall which we have supplied and in relation to which we have agreed to supply the Managed Security Service, you agree to contact our Technical Support Team (TST) to request such changes. Upon confirmation of authorisation, our TST will make such changes.you
6.6 Any fault with the Services and/or the Equipment (in relation to which a "fault" shall mean a failure in any Firewall which we have supplied to you and which is preventing dataflow across the Firewall), which you detect must be reported to us as soon as possible either:-the
a) by telephone to the TST team on 0870 160 0650 during Business hours or;
b) to such other telephone number as we may notify to you from time to time for this purpose.
Appears in 3 contracts
Samples: General Terms and Conditions of Business, General Terms and Conditions of Business, General Terms and Conditions of Business
Conditions of Use. 6.1 You agree that you will be responsible for all use of the Managed Security Service Services and any local access (unless,
6.2 With regard to DSL Backup, the Firewall. You agree that you are responsible PSTN line for complying with all terms DSL Backup will only receive maximum line speed, and conditions (includingis subject to availability, without limitation, terms according to BT’s advertised coverage of payment) relating to any telecommunications service which is required by you to access or receive exchanges in the Managed Security ServiceUK.
6.2 6.3 With regard to DSL monitoring of Private WAN circuits, the PSTN line for DSL monitoring is subject to availability, according to BT’s advertised coverage of exchanges in the UK. Where DSL
6.4 You agree to:
(a) provide an authorised technical contact, authorised contact number, and pass phrase, to keep any records of such details in separate places and take all necessary steps to ensure the security of such records;to
(b) without prejudice to the General Terms and Conditions, keep such information private and confidential and ensure, at all times, that it (or they) does (do) not become known to any unauthorised personnel.to
6.3 6.5 You agree that you will notify us immediately if you become aware of any change in circumstances which may lead you to believe that such information has become known to any unauthorised personnel.
6.4 6.6 You agree that we may, from time to time, suspend and/or change your pass phrase (at our discretion if we feel that such step is in the interests of security).
6.5 6.7 Any managed hardware, and/or routers, which you purchase from us, will be tested by us and configured to meet your basic network and Internet specifications. In the event that you wish to make alterations to configuration of any Firewall which we have supplied and in relation to which we have agreed to supply the Managed Security Service, you agree to contact our Technical Support Team (TST) to request such changes. Upon confirmation of authorisation, our TST will make such changes.to
6.6 6.8 Any fault with the Services and/or the Equipment (in relation to which a "fault" shall mean a failure in any Firewall which we have supplied to you and which is preventing dataflow across the Firewall)Equipment, which you detect must be reported to us as soon as possible either:-
(a) by telephone to the TST TECHNICAL team on 0870 160 0650 during Business hours or9am -5pm;
(b) by telephone to the TECHNICAL team on 0870 160 0650 outside office hours;
(c) to such other telephone number as we may notify to you from time to time for this purpose.
Appears in 2 contracts
Samples: General Terms and Conditions of Business, General Terms and Conditions of Business
Conditions of Use. 6.1 You agree that you will be responsible for all use of the Managed Security Service Services and (unless, we have agreed to supply it as part of the Equipment) for providing all additional equipment and/or services (including, without limitation, a PSTN line, if required), and for obtaining any local access to permits and/or licences which are necessary for connecting to, and accessing, the FirewallServices. You agree that you are responsible for complying with all terms and conditions (including, without limitation, terms of payment) relating to any telecommunications service which is required by you to access or receive the Managed Security ServiceServices.
6.2 With regard to DSL Backup, the PSTN line for DSL Backup will only receive maximum line speed, and is subject to availability, according to BT’s advertised coverage of exchanges in the UK. Where DSL is not available, a backup dial-up account will be provided.
6.3 With regard to DSL monitoring of Private WAN circuits, the PSTN line for DSL monitoring is subject to availability, according to BT’s advertised coverage of exchanges in the UK. Where DSL is not available, a recommended alternative will be provided.
6.4 You agree to:
(a) provide an authorised technical contact, authorised contact number, and pass phrase, to keep any records of such details in separate places and take all necessary steps to ensure the security of such records;
(b) without prejudice to the General Terms and Conditions, keep such information private and confidential and ensure, at all times, that it (or they) does (do) not become known to any unauthorised personnel.
6.3 6.5 You agree that you will notify us immediately if you become aware of any change in circumstances which may lead you to believe that such information has become known to any unauthorised personnel.
6.4 6.6 You agree that we may, from time to time, suspend and/or change your pass phrase (at our discretion if we feel that such step is in the interests of security).
6.5 6.7 Any managed hardware, and/or routers, which you purchase from us, will be tested by us and configured to meet your basic network and Internet specifications. In the event that you wish to make alterations to configuration of any Firewall which we have supplied and in relation to which we have agreed to supply the Managed Security Servicesuch Equipment, you agree to contact our the Technical Support Team (TST) to request such changes. Upon confirmation of authorisation, our TST will make such changes.team at
6.6 6.8 Any fault with the Services and/or the Equipment (in relation to which a "fault" shall mean a failure in any Firewall which we have supplied to you and which is preventing dataflow across the Firewall)Equipment, which you detect must be reported to us as soon as possible either:-
(a) by telephone to the TST TECHNICAL team on 0870 160 0650 during Business hours or0161 672 9900 9am -5:30pm;
(b) by telephone to the TECHNICAL team on 0161 672 9900 outside office hours;
(c) to such other telephone number as we may notify to you from time to time for this purpose.
Appears in 2 contracts
Samples: General Terms and Conditions of Business, General Terms and Conditions of Business
Conditions of Use. 6.1 5.1 You agree that you will promptly provide The supplier with all information that we may reasonably require in order to provide the Services and perform all of our other obligations under this Agreement.
5.2 You agree that you will be responsible for all use of the Managed Security Service Services and (unless, we have agreed to supply it as part of the Equipment) for providing a computer, modem, and all additional equipment and/or services (including, without limitation, a telephone line, if required), and for obtaining any local access to permits and/or licences which are necessary for connecting to, and accessing, the FirewallServices. You agree that you are responsible for complying with all terms and conditions (including, without limitation, terms of payment) relating to any telecommunications service which is required by you to access or receive the Managed Security ServiceServices.
6.2 5.3 You agree toare responsible for ensuring that the Services and/or Equipment are used in accordance with the Agreement. If you breach the Agreement we may, in our sole discretion, either:
a) provide an authorised technical contact, authorised contact number, and pass phrase, to keep suspend or terminate this Agreement and/or any records of such details in separate places and take all necessary steps to ensure the security of such recordsServices without notice or refund;
b) without prejudice make an additional charge; or
c) block access to any part of the Services.
5.4 If, while using the Services, you discover that another person is using the Services, and failing to do so in accordance with the Agreement, you must inform The supplier immediately.
5.5 You agree that you will, at all times and for whatever purpose, use the Services and/or the Equipment in compliance with all Laws.
5.6 In addition to Clause 5.5, you agree that you will not use, and will take all necessary precautions to ensure that nobody else uses, the Services and/or the Equipment:
a) fraudulently or in connection with any criminal offence;
b) to send, knowingly receive, upload, download, or use any material which is offensive, abusive, indecent, defamatory, obscene or menacing, or in breach of copyright, confidence, privacy or any other rights;
c) to cause annoyance, inconvenience or anxiety;
d) to "spam" or to send or provide unsolicited advertising or promotional material or, knowingly to receive responses to any spam, unsolicited advertising or promotional material sent or provided by any third party;
e) in any way which, in our opinion, is or is likely to be detrimental to the General Terms and Conditionsprovision of services to you or any of our customers, keep such information private and confidential and ensureor to our business and/or reputation;
f) in contravention of any licences or third party rights, or in contravention of our Acceptable Use Policies; or
g) in a way that does not comply with any instructions provided to you;
5.7 You may use the Services to link to other networks world-wide, provided that you comply, at all times, that it (or they) does (do) not become known to with any unauthorised personnelpolicies and/or terms and conditions imposed by the operators of such other networks.
6.3 You agree that you will notify us immediately if you become aware of any change in circumstances which may lead you to believe that such information has become known to any unauthorised personnel.
6.4 You agree that we may, from time to time, suspend and/or change your pass phrase (at our discretion if we feel that such step is in the interests of security).
6.5 In the event that you wish to make alterations to configuration of any Firewall which we have supplied and in relation to which we have agreed to supply the Managed Security Service, you agree to contact our Technical Support Team (TST) to request such changes. Upon confirmation of authorisation, our TST will make such changes.
6.6 Any fault with the Services and/or the Equipment (in relation to which a "fault" shall mean a failure 5.8 Except where otherwise provided in any Firewall which we have supplied to you Specific Terms and which is preventing dataflow across the Firewall), which you detect must be reported to us as soon as possible either:-Conditions:
a) by telephone your Account may only be used to gain access to the TST team on 0870 160 0650 during Business hours Internet by either:
(i) a single person, from up to two Locations at different times; or;
(ii) more than one person from a single computer b) to such other telephone number as we your Account may notify to you not be used by more than one person dialling in from time to time for this purpose.different Locations but using the same User Name; and
Appears in 2 contracts
Samples: General Terms and Conditions of Business, General Terms and Conditions of Business
Conditions of Use. 6.1 5.1 You agree that you will promptly provide the supplier with all information that we may reasonably require in order to provide the Services and perform all of our other obligations under this Agreement.
5.2 You agree that you will be responsible for all use of the Managed Security Service Services and (unless, we have agreed to supply it as part of the Equipment) for providing a computer, modem, and all additional equipment and/or services (including, without limitation, a telephone line, if required), and for obtaining any local access to permits and/or licences which are necessary for connecting to, and accessing, the FirewallServices. You agree that you are responsible for complying with all terms and conditions (including, without limitation, terms of payment) relating to any telecommunications service which is required by you to access or receive the Managed Security ServiceServices.
6.2 5.3 You agree toare responsible for ensuring that the Services and/or Equipment are used in accordance with the Agreement. If you breach the Agreement we may, in our sole discretion, either:
a) provide an authorised technical contact, authorised contact number, and pass phrase, to keep suspend or terminate this Agreement and/or any records of such details in separate places and take all necessary steps to ensure the security of such recordsServices without notice or refund;
b) without prejudice make an additional charge; or
c) block access to any part of the Services.
5.4 If, while using the Services, you discover that another person is using the Services, and failing to do so in accordance with the Agreement, you must inform the supplier immediately.
5.5 You agree that you will, at all times and for whatever purpose, use the Services and/or the Equipment in compliance with all Laws.
5.6 In addition to Clause 5.5, you agree that you will not use, and will take all necessary precautions to ensure that nobody else uses, the Services and/or the Equipment:
a) fraudulently or in connection with any criminal offence;
b) to send, knowingly receive, upload, download, or use any material which is offensive, abusive, indecent, defamatory, obscene or menacing, or in breach of copyright, confidence, privacy or any other rights;
c) to cause annoyance, inconvenience or anxiety;
d) to "spam" or to send or provide unsolicited advertising or promotional material or, knowingly to receive responses to any spam, unsolicited advertising or promotional material sent or provided by any third party;
e) in any way which, in our opinion, is or is likely to be detrimental to the General Terms and Conditionsprovision of services to you or any of our customers, keep such information private and confidential and ensureor to our business and/or reputation;
f) in contravention of any licences or third-party rights, or in contravention of our Acceptable Use Policies; or
g) in a way that does not comply with any instructions provided to you;
5.7 You may use the Services to link to other networks world-wide, provided that you comply, at all times, that it (or they) does (do) not become known to with any unauthorised personnelpolicies and/or terms and conditions imposed by the operators of such other networks.
6.3 You agree that you will notify us immediately if you become aware of any change in circumstances which may lead you to believe that such information has become known to any unauthorised personnel.
6.4 You agree that we may, from time to time, suspend and/or change your pass phrase (at our discretion if we feel that such step is in the interests of security).
6.5 In the event that you wish to make alterations to configuration of any Firewall which we have supplied and in relation to which we have agreed to supply the Managed Security Service, you agree to contact our Technical Support Team (TST) to request such changes. Upon confirmation of authorisation, our TST will make such changes.
6.6 Any fault with the Services and/or the Equipment (in relation to which a "fault" shall mean a failure 5.8 Except where otherwise provided in any Firewall which we have supplied to you Specific Terms and which is preventing dataflow across the Firewall), which you detect must be reported to us as soon as possible either:-Conditions:
a) by telephone your Account may only be used to gain access to the TST team on 0870 160 0650 during Business hours Internet by either:
i. a single person, from up to two Locations at different times; or;
b) to such other telephone number as we may notify to you ii. more than one person from time to time for this purpose.a single computer
Appears in 2 contracts
Samples: General Terms and Conditions of Business, General Terms and Conditions of Business
Conditions of Use. 6.1 6.1. You agree that you will provide us within 14 days with all information that we may reasonably require in order to provide the Services and perform all of our other obligations under this agreement.
6.2. You agree that you will be responsible for all use of the Managed Security Service Services and (unless, we have agreed to supply it as part of the Equipment) for providing a computer, wired or wireless router, and all additional equipment and/or services, and for obtaining any local access to permits and/or licences which are necessary for connecting to, and accessing, the FirewallServices. You agree that you are responsible for complying with all terms and conditions (including, without limitation, terms of payment) relating to any telecommunications service Equipment which is required by you to access or receive the Managed Security ServiceServices.
6.2 6.3. You are responsible for ensuring that the Services and/or Equipment are used in accordance with the Agreement. If you breach the Agreement we may, at our sole discretion, either:
6.3.1. suspend or terminate this Agreement and/or any of the Services without notice or refund;
6.3.2. make an additional charge; or
6.3.3. block access to any part of the Services.
6.4. If, while using the Services, you discover that another person is using the Services, and failing to do so in accordance with the Agreement, you must inform us immediately. We undertake not to take any actions described in clause 6.3 above if it can be shown by you that you were unaware of a third party breaching the Agreement
6.5. You agree tothat you will, at all times and for whatever purpose, use the Services and/or the equipment in compliance within the Law. In addition you agree that you will not use, and will take all necessary precautions to ensure that nobody else uses, the Services and/or the Equipment:
a) 6.5.1. fraudulently or in connection with any criminal offence;
6.5.2. to send, knowingly receive, upload, download, or use any material which is offensive, abusive, indecent, defamatory, obscene or menacing, or in breach of copyright, confidence, privacy or any other rights;
6.5.3. to cause annoyance, inconvenience or anxiety;
6.5.4. to “spam” or to send or provide an authorised technical contactunsolicited advertising or promotional material or, authorised contact numberknowingly to receive responses to any spam, unsolicited advertising or promotional material sent or provided by any third party;
6.5.5. in any way which, in our opinion, is or is likely to be detrimental to the provision of services to you or any of our customers, or to our business and/or reputation;
6.5.6. in contravention of any licences or third party rights, or in contravention of our Acceptable Use Policies; or 6.5.7. in a way that does not comply with any instructions provided to you;
6.6. You may use the Services to link to other networks world- wide, provided that you comply, at all times, with any policies and/or terms and pass phraseconditions imposed by the operators of such other networks.
6.7. You agree that you will not perform or allow anyone else to perform any unauthorised IP or Port multicasting, to spoofing, broadcasting, vectoring, filtering translation or routing.
6.8. You agree to:6.8.
1. keep any records of such details your User Name(s) and/or Password(s) in separate places and take all necessary steps to ensure the security of such recordstheir security;
b) without prejudice to the General Terms and Conditions, keep such information private and confidential and ensure, at all times, that it (or they) does (do) not become known to any unauthorised personnel.
6.3 You agree that you will notify us immediately if you become aware of any change in circumstances which may lead you to believe that such information has become known to any unauthorised personnel.
6.4 You agree that we may, from time to time, suspend and/or change your pass phrase (at our discretion if we feel that such step is in the interests of security).
6.5 In the event that you wish to make alterations to configuration of any Firewall which we have supplied and in relation to which we have agreed to supply the Managed Security Service, you agree to contact our Technical Support Team (TST) to request such changes. Upon confirmation of authorisation, our TST will make such changes.
6.6 Any fault with the Services and/or the Equipment (in relation to which a "fault" shall mean a failure in any Firewall which we have supplied to you and which is preventing dataflow across the Firewall), which you detect must be reported to us as soon as possible either:-
a) by telephone to the TST team on 0870 160 0650 during Business hours or;
b) to such other telephone number as we may notify to you from time to time for this purpose.
Appears in 2 contracts
Samples: End User Agreement, End User Agreement
Conditions of Use. 6.1 You agree that you will be responsible for all use of the Managed Security Service Services and any local access (unless,
6.2 With regard to DSL Backup, the FirewallPSTN line for DSL Backup will only receive maximum line speed, and is subject to availability, according to BT’s advertised coverage of exchanges in the UK. You agree that you are responsible for complying with all terms and conditions (includingWhere DSL is not available, without limitation, terms of payment) relating to any telecommunications service which is required by you to access or receive the Managed Security Servicea backup dial-up account will be provided.
6.2 6.3 With regard to DSL monitoring of Private WAN circuits, the PSTN line for DSL monitoring is subject to availability, according to BT’s advertised coverage of exchanges in the UK. Where DSL is not available, a recommended alternative will be provided.
6.4 You agree to:
(a) provide an authorised technical contact, authorised contact number, and pass phrase, to keep any records of such details in separate places and take all necessary steps to ensure the security of such records;
(b) without prejudice to the General Terms and Conditions, keep such information private and confidential and ensure, at all times, that it (or they) does (do) not become known to any unauthorised personnel.
6.3 6.5 You agree that you will notify us immediately if you become aware of any change in circumstances which may lead you to believe that such information has become known to any unauthorised personnel.
6.4 6.6 You agree that we may, from time to time, suspend and/or change your pass phrase (at our discretion if we feel that such step is in the interests of security).
6.5 6.7 Any managed hardware, and/or routers, which you purchase from us, will be tested by us and configured to meet your basic network and Internet specifications. In the event that you wish to make alterations to configuration of any Firewall which we have supplied and in relation to which we have agreed to supply the Managed Security Servicesuch Equipment, you agree to contact our the Technical Support Team (TST) team at Vaioni Group Limited to request such changes. Upon confirmation of authorisation, our TST TECHNICAL will make such changes.
6.6 6.8 Any fault with the Services and/or the Equipment (in relation to which a "fault" shall mean a failure in any Firewall which we have supplied to you and which is preventing dataflow across the Firewall)Equipment, which you detect must be reported to us as soon as possible either:-
(a) by telephone to the TST TECHNICAL team on 0870 160 0650 during Business hours or9am -5pm;
(b) by telephone to the TECHNICAL team on 0870 160 0650 outside office hours;
(c) to such other telephone number as we may notify to you from time to time for this purpose.
Appears in 2 contracts
Samples: General Terms and Conditions of Business, General Terms and Conditions of Business
Conditions of Use. 6.1 6.1. You agree that you will promptly provide us with all information that we may reasonably require in order to provide the Services and perform all of our other obligations under this Agreement.
6.2. You agree that you will be responsible for all use of the Managed Security Service Services and (unless, we have agreed to supply it as part of the Equipment) for providing a computer, modem, and all additional equipment and/or services (including, without limitation, a telephone line, if required), and for obtaining any local access to permits and/or licences which are necessary for connecting to, and accessing, the FirewallServices. You agree that you are responsible for complying with all terms and conditions (including, without limitation, terms of payment) relating to any telecommunications service which is required by you to access or receive the Managed Security ServiceServices.
6.2 6.3. You agree toare responsible for ensuring that the Services and/or Equipment are used in accordance with the Agreement. If you breach the Agreement we may, in our sole discretion, either:
a) provide an authorised technical contact, authorised contact number, and pass phrase, to keep suspend or terminate this Agreement and/or any records of such details in separate places and take all necessary steps to ensure the security of such recordsServices without notice or refund;
b) without prejudice make an additional charge; or
c) block access to any part of the Services.
6.4. If, while using the Services, you discover that another person is using the Services, and failing to do so in accordance with the Agreement, you must inform us immediately.
6.5. You agree that you will, at all times and for whatever purpose, use the Services and/or the Equipment in compliance with all Laws.
6.6. In addition to Clause 6.5, you agree that you will not use, and will take all necessary precautions to ensure that nobody else uses, the Services and/or the Equipment:
a) fraudulently or in connection with any criminal offence;
b) to send, knowingly receive, upload, download, or use any material which is offensive, abusive, indecent, defamatory, obscene or menacing, or in breach of copyright, confidence, privacy or any other rights;
c) to cause annoyance, inconvenience or anxiety;
d) to "spam" or to send or provide unsolicited advertising or promotional material or, knowingly to receive responses to any spam, unsolicited advertising or promotional material sent or provided by any third party;
e) in any way which, in our opinion, is or is likely to be detrimental to the General Terms and Conditionsprovision of services to you or any of our customers, keep such information private and confidential and ensureor to our business and/or reputation;
f) in contravention of any licences or third party rights, or in contravention of our Acceptable Use Policies; or
g) in a way that does not comply with any instructions provided to you;
6.7. You may use the Services to link to other networks world-wide, provided that you comply, at all times, that it (or they) does (do) not become known to with any unauthorised personnelpolicies and/or terms and conditions imposed by the operators of such other networks.
6.3 You agree that you will notify us immediately if you become aware of any change in circumstances which may lead you to believe that such information has become known to any unauthorised personnel.
6.4 You agree that we may, from time to time, suspend and/or change your pass phrase (at our discretion if we feel that such step is in the interests of security).
6.5 In the event that you wish to make alterations to configuration of any Firewall which we have supplied and in relation to which we have agreed to supply the Managed Security Service, you agree to contact our Technical Support Team (TST) to request such changes6.8. Upon confirmation of authorisation, our TST will make such changes.
6.6 Any fault with the Services and/or the Equipment (in relation to which a "fault" shall mean a failure Except where otherwise provided in any Firewall which we have supplied to you Specific Terms and which is preventing dataflow across the Firewall), which you detect must be reported to us as soon as possible either:-Conditions:
a) by telephone your Account may only be used to gain access to the TST team on 0870 160 0650 during Business hours Internet by either:
(i) a single person, from up to two Locations at different times; or;
(ii) more than one person from a single computer b) to such other telephone number as we your Account may notify to you not be used by more than one person dialling in from time to time for this purpose.different Locations but using the same User Name; and
Appears in 1 contract
Samples: General Terms and Conditions
Conditions of Use. 6.1 5.1 You agree that you will promptly provide the supplier with all information that we may reasonably require in order to provide the Services and perform all of our other obligations under this Agreement.
5.2 You agree that you will be responsible for all use of the Managed Security Service Services and (unless, we have agreed to supply it as part of the Equipment) for providing a computer, modem, and all additional equipment
5.3 You are responsible for ensuring that the Services and/or Equipment are used in accordance with the Agreement. If you breach the Agreement we may, in our sole discretion, either:
a) suspend or terminate this Agreement and/or any local of the Services without notice or refund;
b) make an additional charge; or
c) block access to any part of the Firewall. Services.
5.4 If, while using the Services, you discover that another person is using the Services, and failing to do so in accordance with the Agreement, you must inform the supplier immediately.
5.5 You agree that you are responsible will, at all times and for complying whatever purpose, use the Services and/or the Equipment in compliance with all terms and conditions (including, without limitation, terms of payment) relating to any telecommunications service which is required by you to access or receive the Managed Security ServiceLaws.
6.2 You 5.6 In addition to Clause 5.5, you agree tothat you will not use, and will take all necessary precautions to ensure that nobody else uses, the Services and/or the Equipment:
a) provide an authorised technical contact, authorised contact number, and pass phrase, to keep fraudulently or in connection with any records of such details in separate places and take all necessary steps to ensure the security of such recordscriminal offence;
b) without prejudice to send, knowingly receive, upload, download, or use any material which is offensive, abusive, indecent, defamatory, obscene or menacing, or in breach of copyright,
c) to cause annoyance, inconvenience or anxiety;
d) to "spam" or to send or provide unsolicited advertising or promotional material or, knowingly to receive responses to any spam, unsolicited advertising or promotional material sent or provided by any third party;
e) in any way which, in our opinion, is or is likely to be detrimental to the General Terms and Conditionsprovision of services to you or any of our customers, keep such information private and confidential and ensureor to our business and/or reputation;
f) in contravention of any licences or third-party rights, or in contravention of our Acceptable Use Policies; or
g) in a way that does not comply with any instructions provided to you;
5.7 You may use the Services to link to other networks world-wide, provided that you comply, at all times, that it (or they) does (do) not become known to with any unauthorised personnel.policies and/or terms and conditions imposed by the operators of such other
6.3 You agree that you will notify us immediately if you become aware of any change in circumstances which may lead you to believe that such information has become known to any unauthorised personnel.
6.4 You agree that we may, from time to time, suspend and/or change your pass phrase (at our discretion if we feel that such step is in the interests of security).
6.5 In the event that you wish to make alterations to configuration of any Firewall which we have supplied and in relation to which we have agreed to supply the Managed Security Service, you agree to contact our Technical Support Team (TST) to request such changes. Upon confirmation of authorisation, our TST will make such changes.
6.6 Any fault with the Services and/or the Equipment (in relation to which a "fault" shall mean a failure 5.8 Except where otherwise provided in any Firewall which we have supplied to you Specific Terms and which is preventing dataflow across the Firewall), which you detect must be reported to us as soon as possible either:-Conditions:
a) by telephone your Account may only be used to gain access to the TST team on 0870 160 0650 during Business hours Internet by either:
(i) a single person, from up to two Locations at different times; or;
(ii) more than one person from a single computer b) to such other telephone number as we your Account may notify to you not be used by more than one person dialling in from time to time for this purpose.different Locations but using the same Username; and
Appears in 1 contract
Conditions of Use. 6.1 You agree that you will 4.1 DBS may at its sole and absolute discretion, provide Services to the Customer upon the application by the Customer on the Application Form for such Services for the purposes of the Customer trading in futures, options and leveraged foreign exchange Transactions and such other Transactions as DBS may from time to time permit to be responsible for all traded via the use of the Managed Security Service and any local access Services. In submitting to DBS the Firewall. You agree Application Form, you hereby represent that you have satisfied yourself and will continue to satisfy yourself at all time that the Services are responsible adequate and capable of transacting in any of your transactions including the Transactions.
4.2 You shall use the Services solely for complying your own personal use and in conformity with all the terms and conditions (includingof this Agreement and the General Trading Agreement and strictly in accordance with the User Manual. In particular, without limitationyou agree to comply with all the notices, terms of payment) relating to any telecommunications service which is required by you to access or receive the Managed Security Service.
6.2 You agree to:
a) provide an authorised technical contactguidelines, authorised contact number, rules and pass phrase, to keep any records of such details in separate places and take all necessary steps to ensure the security of such records;
b) without prejudice instructions pertaining to the General Terms use of the Services and ConditionsSecurity Devices as well as any amendments to this Agreement, keep such information private and confidential and ensureas may be issued by DBS, at including all times, operating rules or policies that it (DBS may publish or they) does (do) not become known to any unauthorised personnel.
6.3 You agree that you will notify us immediately if you become aware of any change in circumstances which may lead you to believe that such information has become known to any unauthorised personnel.
6.4 You agree that we may, make available through the Services from time to time, suspend and/or change your pass phrase (at our discretion if we feel that such step is in the interests of security).
6.5 In 4.3 You agree and undertake not to:
4.3.1 use any software or material that contains a virus or damaging component which may corrupt the event that software or data on or provided through the Services or interfere with the operation of the Services or the System;
4.3.2 transmit any information through the Services which you wish know or have reason to make alterations suspect contains pornographic, obscene, abusive, profane, offensive, misleading, deceptive, disparaging or defamatory content;
4.3.3 transmit any information through the Services which you know or have reason to configuration suspect contains any viruses or damaging components which may detrimentally interfere with the Services; or
4.3.4 use the Services other than in conformance with the acceptable use policies of any Firewall which we have supplied connected computer networks, service providers and in relation to which we have agreed to supply the Managed Security Service, you agree to contact our Technical Support Team (TST) to request such changes. Upon confirmation of authorisation, our TST will make such changesany applicable Internet standards.
6.6 Any fault with the Services and/or the Equipment (4.4 You acknowledge and agree that DBS may, in relation to which a "fault" shall mean a failure in any Firewall which we have supplied to you its sole and which is preventing dataflow across the Firewall)absolute discretion, which you detect must be reported to us as soon as possible either:-
a) by telephone to the TST team on 0870 160 0650 during Business hours or;
b) to such other telephone number as we may notify to you without notice and from time to time add to, vary, alter, suspend or remove any part of or all of the Services, without giving any reason and without incurring any liability.
4.5 You acknowledge that the Services and Materials are provided on an “as is”, “as available” basis only and that the time periods during which the Services may be available are subject to change. You further agree that DBS shall be entitled at any time, at DBS’ sole discretion and without prior notice, to temporarily suspend the operation of any one or more of the Services for updating, maintenance and upgrading purposes, or any other purpose whatsoever that DBS deems fit, and in such event, DBS shall not be liable for any Losses or any liability which may be incurred as a result.
4.6 You hereby represent and declare that you understand and accept the following terms and conditions in relation to trading via the Services:
4.6.1 that electronic trading and order routing systems may differ from traditional open outcry pit trading, and that Transactions undertaken using an electronic system are subject to the rules and regulations of the relevant trading exchange(s) offering the system and/or listing the contract. In this purposeconnection, you hereby undertake, prior to engaging in such Transactions to familiarise yourself with, and from time to time to keep yourself updated on, the rules and regulations of the relevant trading exchange(s) offering the system and/or listing the relevant Transactions, and to understand, among other things, the system’s order matching procedure, opening and closing procedures and prices, error trade policies and trading limitations or requirements; and
4.6.2 that trading through an electronic trading or order routing system may expose you to risks associated with system or component failure. Such system or component failure may result in the inability to enter new orders, execute existing orders, or modify or cancel orders previously entered, as well as a loss of orders or order priority and in any of these events, DBS shall not be responsible for any Loss you may incur.
4.7 You represent, undertake and warrant that:
4.7.1 you have at all times the right, power and authority to use and/or access the Services to trade/communicate orders in the approved Transactions;
4.7.2 you are a market participant and are knowledgeable about Transactions and other interests traded or routed by use of the Services and appreciate and that you accept all risks related with trading via the Services;
4.7.3 you have received adequate instructions in respect of the operation and access of the Services;
4.7.4 you will comply with the applicable laws, rules and regulations of the relevant trading exchange(s) and applicable laws and regulations of any regulatory authorities;
4.7.5 the terms and conditions herein (including all attachments and appendices) are communicated and adhered to by all relevant parties and users of the Services;
4.7.6 you will provide all reasonable assistance to DBS and/or its suppliers in the event of an enquiry, audit or an investigation instigated by either any exchange, regulator and/or other supervisory or appropriate authority;
4.7.7 you will cooperate with and provide all reasonable assistance to any exchange, regulator and/or other appropriate authority for the purpose of conducting any audit, investigation and/or compliance review; and
4.7.8 you shall enter into such agreement(s) and/or execute such document(s) with or in favour of DBS, the Business Associates, or such other party or parties and upon such terms as DBS may require from time to time in respect of the Services and trading thereunder
Appears in 1 contract
Samples: Derivatives Clearing & Execution Electronic Trading Agreement
Conditions of Use. 6.1 You agree that you will be responsible for all use of the Managed Security Service Services and (unless, we have agreed to supply it as part of the Equipment) for providing all additional equipment and/or services (including, without limitation, a PSTN line, if required), and for obtaining any local access to permits and/or licences which are necessary for connecting to, and accessing, the FirewallServices. You agree that you are responsible for complying with all terms and conditions (including, without limitation, terms of payment) relating to any telecommunications service which is required by you to access or receive the Managed Security ServiceServices.
6.2 With regard to DSL Backup, the PSTN line for DSL Backup will only receive maximum line speed, and is subject to availability, according to BT’s advertised coverage of exchanges in the UK. Where DSL is not available, a backup dial-up account will be provided.
6.3 With regard to DSL monitoring of Private WAN circuits, the PSTN line for DSL monitoring is subject to availability, according to BT’s advertised coverage of exchanges in the UK. Where DSL is not available, a recommended alternative will be provided.
6.4 You agree to:
(a) provide an authorised technical contact, authorised contact number, and pass phrase, to keep any records of such details in separate places and take all necessary steps to ensure the security of such records;
(b) without prejudice to the General Terms and Conditions, keep such information private and confidential and ensure, at all times, that it (or they) does (do) not become known to any unauthorised personnel.
6.3 6.5 You agree that you will notify us immediately if you become aware of any change in circumstances which may lead you to believe that such information has become known to any unauthorised personnel.
6.4 6.6 You agree that we may, from time to time, suspend and/or change your pass phrase (at our discretion if we feel that such step is in the interests of security).
6.5 6.7 Any managed hardware, and/or routers, which you purchase from us, will be tested by us and configured to meet your basic network and Internet specifications. In the event that you wish to make alterations to configuration of any Firewall which we have supplied and in relation to which we have agreed to supply the Managed Security Servicesuch Equipment, you agree to contact our the Technical Support Team (TST) team at Vaioni Group Limited to request such changes. Upon confirmation of authorisation, our TST TECHNICAL will make such changes.
6.6 6.8 Any fault with the Services and/or the Equipment (in relation to which a "fault" shall mean a failure in any Firewall which we have supplied to you and which is preventing dataflow across the Firewall)Equipment, which you detect must be reported to us as soon as possible either:-
(a) by telephone to the TST TECHNICAL team on 0870 160 0650 during Business hours or0161 672 9900 9am -5:30pm;
(b) by telephone to the TECHNICAL team on 0161 672 9900 outside office hours;
(c) to such other telephone number as we may notify to you from time to time for this purpose.
Appears in 1 contract
Conditions of Use. 6.1 5.1 You agree that you will promptly provide The supplier with all information that we may reasonably require in order to provide the Services and perform all of our other obligations under this Agreement.
5.2 You agree that you will be responsible for all use of the Managed Security Service Services and any local access (unless, we have agreed to supply it as part of the Firewall. You agree that you are responsible Equipment) for complying with providing a computer, modem, and all terms and conditions additional equipment and/or services (including, without limitation, terms of payment) relating to any telecommunications service which is required by a telephone line, if required), and for obtaining any
5.3 You are responsible for ensuring that the Services and/or Equipment are used in accordance with the Agreement. If you to access or receive breach the Managed Security Service.
6.2 You agree toAgreement we may, in our sole discretion, either:
a) provide an authorised technical contact, authorised contact number, and pass phrase, to keep suspend or terminate this Agreement and/or any records of such details in separate places and take all necessary steps to ensure the security of such recordsServices without notice or refund;
b) without prejudice make an additional charge; or
c) block access to any part of the Services.
5.4 If, while using the Services, you discover that another person is using the Services, and failing to do so in accordance with the Agreement, you must inform The supplier immediately.
5.5 You agree that you will, at all times and for whatever purpose, use the Services and/or the Equipment in compliance with all Laws.
5.6 In addition to Clause 5.5, you agree that you will not use, and will take all necessary precautions to ensure that nobody else uses, the Services and/or the Equipment:
a) fraudulently or in connection with any criminal offence;
b) to send, knowingly receive, upload, download, or use any material which is offensive, abusive, indecent, defamatory, obscene or menacing, or in breach of copyright,
c) to cause annoyance, inconvenience or anxiety;
d) to "spam" or to send or provide unsolicited advertising or promotional material or, knowingly to receive responses to any spam, unsolicited advertising or promotional
e) in any way which, in our opinion, is or is likely to be detrimental to the General Terms and Conditionsprovision of services to you or any of our customers, keep such information private and confidential and ensureor to our business and/or reputation;
f) in contravention of any licences or third party rights, or in contravention of our Acceptable Use Policies; or
g) in a way that does not comply with any instructions provided to you;
5.7 You may use the Services to link to other networks world-wide, provided that you comply, at all times, that it (or they) does (do) not become known to with any unauthorised personnel.policies and/or terms and conditions imposed by the operators of such other
6.3 You agree that you will notify us immediately if you become aware of any change in circumstances which may lead you to believe that such information has become known to any unauthorised personnel.
6.4 You agree that we may, from time to time, suspend and/or change your pass phrase (at our discretion if we feel that such step is in the interests of security).
6.5 In the event that you wish to make alterations to configuration of any Firewall which we have supplied and in relation to which we have agreed to supply the Managed Security Service, you agree to contact our Technical Support Team (TST) to request such changes. Upon confirmation of authorisation, our TST will make such changes.
6.6 Any fault with the Services and/or the Equipment (in relation to which a "fault" shall mean a failure 5.8 Except where otherwise provided in any Firewall which we have supplied to you Specific Terms and which is preventing dataflow across the Firewall), which you detect must be reported to us as soon as possible either:-Conditions:
a) by telephone your Account may only be used to gain access to the TST team on 0870 160 0650 during Business hours Internet by either:
(i) a single person, from up to two Locations at different times; or;
(ii) more than one person from a single computer b) to such other telephone number as we your Account may notify to you not be used by more than one person dialling in from time to time for this purpose.different Locations but using the same User Name; and
Appears in 1 contract
Conditions of Use. 6.1 You agree that you will be responsible for all use of the Managed Security Service Leased Line Services and (unless, we have agreed to supply it as part of the Equipment) for providing all additional equipment and/or services (including, without limitation, a PSTN line, if required), and for obtaining any local access to permits and/or licences which are necessary for connecting to, and accessing, the FirewallServices. You agree that you are responsible for complying with all terms and conditions (including, without limitation, terms of payment) relating to any telecommunications service which is required by you to access or receive the Managed Security ServiceServices.
6.2 With regard to xDSL Backup, xDSL Backup will only receive maximum line speed, and is subject to availability, according to BT’s advertised coverage of exchanges in the UK. Where xDSL is not available, an alternative maybe provided at CJ Systems’ discretion.
6.3 With regard to ADSL monitoring of Private Line circuits, the PSTN line for ADSL monitoring is subject to availability, according to BT’s advertised coverage of exchanges in the UK. Where ADSL is not available, a recommended alternative will be provided.
6.4 You agree to:
(a) provide an authorised technical contact, authorised contact number, and pass phrase, to keep any records of such details in separate places and take all necessary steps to ensure the security of such records;
(b) without prejudice to the General Terms and Conditions, keep such information private and confidential and ensure, at all times, that it (or they) does (do) not become known to any unauthorised personnel.
6.3 6.5 You agree that you will notify us immediately if you become aware of any change in circumstances which may lead you to believe that such information has become known to any unauthorised personnel.
6.4 6.6 You agree that we may, from time to time, suspend and/or change your pass phrase (at our discretion if we feel that such step is in the interests of security).
6.5 In the event that 6.7 Any managed hardware, and/or routers, which you wish purchase from us, will be tested by us and configured to make alterations to configuration of any Firewall which we have supplied meet your basic network and in relation to which we have agreed to supply the Managed Security Service, you agree to contact our Technical Support Team (TST) to request such changes. Upon confirmation of authorisation, our TST will make such changesInternet specifications.
6.6 6.8 Any fault with the Services and/or the Equipment (in relation to which a "fault" shall mean a failure in any Firewall which we have supplied to you and which is preventing dataflow across the Firewall)Equipment, which you detect must be reported to us as soon as possible either:-
(a) by telephone to the TST Support team on 0870 160 0650 during Business hours or01823 478 515 8am to 6pm;
(b) by telephone to the Support team on 01823 478 515 outside office hours;
(c) to such other telephone number as we may notify to you from time to time for this purpose.
Appears in 1 contract
Samples: Leased Line Terms and Conditions
Conditions of Use. 6.1 5.1 You agree that you will promptly provide the supplier with all information that we may reasonably require in order to provide the Services and perform all of our other obligations under this Agreement.
5.2 You agree that you will be responsible for all use of the Managed Security Service Services and any local access (unless, we have agreed to supply it as part of the Firewall. You agree that you are responsible Equipment) for complying with providing a computer, modem, and all terms and conditions additional equipment and/or services (including, without limitation, terms of payment) relating to any telecommunications service which is required by a telephone line, if required), and for obtaining any
5.3 You are responsible for ensuring that the Services and/or Equipment are used in accordance with the Agreement. If you to access or receive breach the Managed Security Service.
6.2 You agree toAgreement we may, in our sole discretion, either:
a) provide an authorised technical contact, authorised contact number, and pass phrase, to keep suspend or terminate this Agreement and/or any records of such details in separate places and take all necessary steps to ensure the security of such recordsServices without notice or refund;
b) without prejudice make an additional charge; or
c) block access to any part of the Services.
5.4 If, while using the Services, you discover that another person is using the Services, and failing to do so in accordance with the Agreement, you must inform the supplier immediately.
5.5 You agree that you will, at all times and for whatever purpose, use the Services and/or the Equipment in compliance with all Laws.
5.6 In addition to Clause 5.5, you agree that you will not use, and will take all necessary precautions to ensure that nobody else uses, the Services and/or the Equipment:
a) fraudulently or in connection with any criminal offence;
b) to send, knowingly receive, upload, download, or use any material which is offensive, abusive, indecent, defamatory, obscene or menacing, or in breach of copyright,
c) to cause annoyance, inconvenience or anxiety;
d) to "spam" or to send or provide unsolicited advertising or promotional material or, knowingly to receive responses to any spam, unsolicited advertising or promotional material sent or provided by any third party;
e) in any way which, in our opinion, is or is likely to be detrimental to the General Terms and Conditionsprovision of services to you or any of our customers, keep such information private and confidential and ensureor to our business and/or reputation;
f) in contravention of any licences or third-party rights, or in contravention of our Acceptable Use Policies; or
g) in a way that does not comply with any instructions provided to you;
5.7 You may use the Services to link to other networks world-wide, provided that you comply, at all times, that it (or they) does (do) not become known to with any unauthorised personnel.policies and/or terms and conditions imposed by the operators of such other
6.3 You agree that you will notify us immediately if you become aware of any change in circumstances which may lead you to believe that such information has become known to any unauthorised personnel.
6.4 You agree that we may, from time to time, suspend and/or change your pass phrase (at our discretion if we feel that such step is in the interests of security).
6.5 In the event that you wish to make alterations to configuration of any Firewall which we have supplied and in relation to which we have agreed to supply the Managed Security Service, you agree to contact our Technical Support Team (TST) to request such changes. Upon confirmation of authorisation, our TST will make such changes.
6.6 Any fault with the Services and/or the Equipment (in relation to which a "fault" shall mean a failure 5.8 Except where otherwise provided in any Firewall which we have supplied to you Specific Terms and which is preventing dataflow across the Firewall), which you detect must be reported to us as soon as possible either:-Conditions:
a) by telephone your Account may only be used to gain access to the TST team on 0870 160 0650 during Business hours Internet by either:
(i) a single person, from up to two Locations at different times; or;
(ii) more than one person from a single computer b) to such other telephone number as we your Account may notify to you not be used by more than one person dialling in from time to time for this purpose.different Locations but using the same Username; and
Appears in 1 contract
Conditions of Use. 6.1 You agree that you will be responsible for all use of the Managed Security Service Leased Line Services and (unless, we have agreed to supply it as part of the Equipment) for providing all additional equipment and/or services (including, without limitation, a PSTN line, if required), and for obtaining any local access to permits and/or licences which are necessary for connecting to, and accessing, the FirewallServices. You agree that you are responsible for complying with all terms and conditions (including, without limitation, terms of payment) relating to any telecommunications service which is required by you to access or receive the Managed Security ServiceServices.
6.2 With regard to xDSL Backup, xDSL Backup will only receive maximum line speed, and is subject to availability, according to BT’s advertised coverage of exchanges in the UK. Where xDSL is not available, an alternative maybe provided at Orbital Net’s discretion.
6.3 With regard to ADSL monitoring of Private Line circuits, the PSTN line for ADSL monitoring is subject to availability, according to BT’s advertised coverage of exchanges in the UK. Where ADSL is not available, a recommended alternative will be provided.
6.4 You agree to:
(a) provide an authorised technical contact, authorised contact number, and pass phrase, to keep any records of such details in separate places and take all necessary steps to ensure the security of such records;
(b) without prejudice to the General Terms and Conditions, keep such information private and confidential and ensure, at all times, that it (or they) does (do) not become known to any unauthorised personnel.
6.3 6.5 You agree that you will notify us immediately if you become aware of any change in circumstances which may lead you to believe that such information has become known to any unauthorised personnel.
6.4 6.6 You agree that we may, from time to time, suspend and/or change your pass phrase (at our discretion if we feel that such step is in the interests of security).
6.5 6.7 Any managed hardware, and/or routers, which you purchase from us, will be tested by us and configured to meet your basic network and Internet specifications. In the event that you wish to make alterations to configuration of any Firewall which we have supplied and in relation to which we have agreed to supply the Managed Security Servicesuch Equipment, you agree to contact our Technical the Support Team (TST) team at Orbital Net to request such changes. Upon confirmation of authorisation, our TST the Support team will make such changes.
6.6 6.8 Any fault with the Services and/or the Equipment (in relation to which a "fault" shall mean a failure in any Firewall which we have supplied to you and which is preventing dataflow across the Firewall)Equipment, which you detect must be reported to us as soon as possible either:-
(a) by telephone to the TST Support team on 0870 160 0650 during Business hours or01233 80 70 60 8am to 6pm;
(b) by telephone to the Support team on 01233 80 70 60 outside office hours;
(c) to such other telephone number as we may notify to you from time to time for this purpose.
Appears in 1 contract
Samples: Leased Line Terms and Conditions