Common use of CONFIRMATION DELIVERIES Clause in Contracts

CONFIRMATION DELIVERIES. Number of financial confirmations mailed by the end of the next business day after the transaction is processed..................... 99.5% 7. CALLS ANSWERED WITHIN 15 SECONDS Number of calls answered within 15 seconds divided by total number of calls received.................................................. 90.0% . A call is answered when a representative picks up the line APPENDIX G -- DEPENDENCIES Citibank's delivery of the Services is dependent upon:

CONFIRMATION DELIVERIES. Number of financial confirmations mailed by the end of the next business day after the transaction is processed..................... ..................................... 99.5% 7. CALLS ANSWERED WITHIN 15 SECONDS Number of calls answered within 15 seconds divided by total number of calls received.................................................. ..........................................................90.0% . A call is answered when a representative picks up the line APPENDIX G -- Appendix F-5 DEPENDENCIES Citibank's delivery of the Services is dependent upon:

CONFIRMATION DELIVERIES. Number of financial confirmations mailed by the end of the next business day after the transaction is processed..................... ..........99.5% 7. CALLS ANSWERED WITHIN Calls answered within 15 SECONDS seconds Number of calls answered within 15 seconds divided by total number of calls received.................................................. ..........90.0% . • A call is answered when a representative picks up the line APPENDIX G -- DEPENDENCIES CitibankAppendix C Dependencies Atlantic's delivery of the Services is dependent upon:

CONFIRMATION DELIVERIES. Number of financial confirmations mailed by the end of the next business day after the transaction is processed..................... ......99.5% 7. CALLS ANSWERED WITHIN Calls answered within 15 SECONDS seconds Number of calls answered within 15 seconds divided by total number of calls received.................................................. ......90.0% . • A call is answered when a representative picks up the line APPENDIX G -- DEPENDENCIES CitibankAppendix C Dependencies Atlantic's delivery of the Services is dependent upon: