Connected Services. Customer acknowledges that prior to AlayaCare enabling the Customer to access a Connected Service, Customer is required to establish a direct commercial relationship, including commercial terms, privacy policies and support, including a BAA, if required with such third party. Uptime, availability and support of Connected Services are excluded from AlayaCare service level guarantees and, if applicable, are provided by the Connected Services provider. AlayaCare does not warrant nor support Connected Services, whether or not they are designated as “certified” or otherwise, except as specified in an Order Form or a specific Addendum to this MSA.
Appears in 1 contract
Samples: Master Subscription Agreement
Connected Services. Customer acknowledges that prior to AlayaCare enabling the Customer to access a Connected Service, Customer is required to establish a direct commercial relationshiprelationship with the Connected Service provider, including commercial terms, privacy policies and support, including a BAA, if required with such third party. Uptime, availability and support of Connected Services are excluded from AlayaCare service level guarantees and, if applicable, are provided by the Connected Services Service provider. AlayaCare does not warrant nor support Connected Services, whether or not they are designated as “certified” or otherwise, except as specified in an Order Form or a specific Addendum to this MSA.
Appears in 1 contract
Samples: Master Subscription Agreement
Connected Services. Customer acknowledges that prior to AlayaCare enabling the Customer to access a Connected Service, Customer is required to establish a direct commercial relationshiprelationship with the Connected Service provider, including commercial terms, privacy policies and support, including a BAA, if required with such third party. Uptime, availability and support of Connected Services are excluded from AlayaCare service level guarantees and, if applicable, are provided by the Connected Services Service provider. AlayaCare does not warrant nor support Connected Services, whether or not they are designated as “certified” or otherwise, except as specified in an Order Form or a specific Addendum to this MSA.
Appears in 1 contract
Samples: Master Subscription Agreement
Connected Services. Customer acknowledges that prior to AlayaCare enabling the Customer to access a Connected Service, Customer is required to establish a direct commercial relationship, including commercial terms, privacy policies and support, including a BAA, if required with such third party. Uptime, availability availability, and support of Connected Services are excluded from AlayaCare service level guarantees and, if applicable, are provided by the Connected Services provider. AlayaCare does not warrant nor support Connected Services, whether or not they are designated as “certified” or otherwise, except as specified in an Order Form or a specific Addendum to this MSA.
Appears in 1 contract
Samples: Master Subscription Agreement