Common use of Consumer Issues Clause in Contracts

Consumer Issues. A list of the types of complaints or problems consumers identified about the program in the current quarter. Include any trends discovered, complaints by type, complaints by health plan, the resolution of complaints, any actions taken or to be taken to prevent other occurrences, and corrective action plans for health plans.

Consumer Issues. A list Provide a summary of the types of complaints or problems consumers identified about the program in the current quarter. Include any trends discovered, complaints by type, complaints by health plan, the resolution of complaints, and any actions taken or to be taken to prevent other occurrences, and corrective action plans for health plans.