Common use of Contact Us Clause in Contracts

Contact Us. You can contact us using one of the following contact methods: When at home - call freephone 0000 000 000 When away - need to call from abroad? Check out our freephone numbers at Email us at xxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx. For security reasons, the Card Services team cannot discuss account specific information via email. For more information, visit the website at xxxxxx.xxx/xxxxxxxxxxxx To check your card balance, visit My Account at xxxxxx.xxx/xxxxxxxxxxxx I need to make a complaint. You should call us in the first instance as we aim to try and resolve any problems as quickly as possible. You can also email us or write to us – we have a detailed complaints procedure on the website which tells you where and how to make a complaint. We will try to resolve your complaint within 15 working days of receiving it, and in special circumstances within 35 working days (and we will let you know if this is the case). In the unlikely event you are not satisfied with the way we have dealt with your complaint or the outcome, you may be able to refer it to the Belgian Financial Ombudsman Service (Ombudsfin). It is an independent body established to deal with complaints that consumers and financial businesses aren’t able to resolve themselves. Website: xxx.xxxxxxxxx.xx Email: Xxxxxxxxx@Xxxxxxxxx.xx Address: North Gate XX, Xxxxxxxxx xx Xxx Xxxxxx XX, Nr 8, bte. 2 BE - 1000 Brussels, Belgium Telephone: +00 0 000 00 00 You may also refer your complaint to the Irish Financial Services and Pensions Ombudsman: Website: xxx.xxxx.xx Email: xxxx@xxxx.xx Address: Lincoln House, Lincoln Xxxxx, Xxxxxx 0, XX0 XX00, Xxxxxxxx xx Xxxxxxx Telephone: +000 0 000 0000 You may also use the Online Dispute Resolution service (also known as ODR) if you are an EU resident and have a complaint about a product or service purchased from us online. The ODR website can be found at xxxx://xx.xxxxxx.xx/consumers/odr/. As the ODR service will ultimately re-direct your complaint to the Belgian Financial Ombudsman Service (Ombudsfin), you may prefer to contact us or the Belgian Financial Ombudsman Service (Ombudsfin) directly in the first instance. • anything which results from abnormal or unforeseen circumstances or consequences which were unavoidable despite all our efforts to the contrary; • a retailer refusing to accept your card or the way a retailer processes your transaction; • your disputes with a retailer concerning the provision and/or quality of goods or services bought with the card; • any issues with cash machines; • our obligation to meet our legal and regulatory requirements.

Contact Us. You can contact us using one of the following contact methods: When at home - call freephone 0000 000 000 When away - need to call from abroad? Check out our freephone numbers at xxx.xxxxxx.xx and click on Contact Us Email us at xxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxxxxxxxxxxxxxx_xxxxxxx@xxxxxxxxxx.xxx. For security reasons, the Card Services team cannot discuss account specific information via email. For more information, visit the website at xxxxxx.xxx/xxxxxxxxxxxx xxx.xxxxxx.xx To check your card balance, visit My Account at xxxxxx.xxx/xxxxxxxxxxxx xxx.xxxxxx.xx I need to make a complaint. You should call us in the first instance as we aim to try and resolve any problems as quickly as possible. You can also email us or write to us – we have a detailed complaints procedure on the website which tells you where and how to make a complaint. We will try to resolve your complaint within 15 working days of receiving it, and in special circumstances within 35 working days (and we will let you know if this is the case). In the unlikely event you are not satisfied with the way we have dealt with your complaint or the outcome, you may be able to refer it to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service. It is an independent body established to deal with complaints that consumers and financial businesses aren’t n't able to resolve themselves. Website: xxx.xxxxxxxxx.xx xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx Email: Xxxxxxxxx@Xxxxxxxxx.xx xxxxxxxxx.xxxx@xxxxxxxxx-xxxxxxxxx.xxx.xx. Address: North Gate XXExchange Tower, Xxxxxxxxx xx Xxx Xxxxxx XXLondon, Nr 8E14 9SR, bte. 2 BE - 1000 Brussels, Belgium United Kingdom; Telephone: 0000 000 0000 or +00 0 000 00 00 0000 0000. You may also refer your complaint to the Irish Financial Services and Pensions Ombudsman: Website: xxx.xxxx.xx Email: xxxx@xxxx.xx Address: Lincoln House, Lincoln Xxxxx, Xxxxxx 0, XX0 XX00, Xxxxxxxx xx Xxxxxxx Xxxxxxx. Telephone: +000 0 000 0000 You may also use the Online Dispute Resolution service (also known as ODR) if you are an EU resident and have a complaint about a product or service purchased from us online. The ODR website can be found at xxxx://xx.xxxxxx.xx/consumers/odr/. As the ODR service will ultimately re-direct your complaint to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service, you may prefer to contact us or the Belgian Financial Ombudsman Service (Ombudsfin) directly in the first instance. • anything which results from abnormal or unforeseen circumstances or consequences which were unavoidable despite all our efforts to the contrary; • a retailer refusing to accept your card or the way a retailer processes your transaction; • your disputes with a retailer concerning the provision and/or quality of goods or services bought with the card; • any issues with cash machines; • our obligation to meet our legal and regulatory requirements.

Contact Us. You can contact us using one of the following contact methods: When at home - call freephone 0000 000 000 0000 When away - need to call from abroad? Check out our freephone numbers at Email us at xxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxxxxxxxxxxxxxx_xxxxxxx@xxxxxxxxxx.xxx. For security reasons, the Card Services team cannot discuss account specific information via email. For more information, visit the website at xxxxxx.xxx/xxxxxxxxxxxx xxx.xxxxxx.xxx/xxxxx To check your card balance, visit My Account at xxxxxx.xxx/xxxxxxxxxxxx xxx.xxxxxx.xxx/xxxxx I need to make a complaint. You should call us in the first instance as we aim to try and resolve any problems as quickly as possible. You can also email us or write to us – we have a detailed complaints procedure on the website which tells you where and how to make a complaint. We will try to resolve your complaint within 15 working days of receiving it, and in special circumstances within 35 working days (and we will let you know if this is the case). In the unlikely event you are not satisfied with the way we have dealt with your complaint or the outcome, you may be able to refer it to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service. It is an independent body established to deal with complaints that consumers and financial businesses aren’t n't able to resolve themselves. Website: xxx.xxxxxxxxx.xx xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx Email: Xxxxxxxxx@Xxxxxxxxx.xx xxxxxxxxx.xxxx@xxxxxxxxx-xxxxxxxxx.xxx.xx. Address: North Gate XXExchange Tower, Xxxxxxxxx xx Xxx Xxxxxx XXLondon, Nr 8E14 9SR, bte. 2 BE - 1000 Brussels, Belgium United Kingdom; Telephone: +00 0 000 00 00 You may also refer your complaint to the Irish Financial Services and Pensions Ombudsman: Website: xxx.xxxx.xx Email: xxxx@xxxx.xx Address: Lincoln House, Lincoln Xxxxx, Xxxxxx 0, XX0 XX00, Xxxxxxxx xx Xxxxxxx Telephone: +000 0 0000 000 0000 or +00 00 0000 0000. You may also use the Online Dispute Resolution service (also known as ODR) if you are an EU resident and have a complaint about a product or service purchased from us online. The ODR website can be found at xxxx://xx.xxxxxx.xx/consumers/odr/. As the ODR service will ultimately re-direct your complaint to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service, you may prefer to contact us or the Belgian Financial Ombudsman Service (Ombudsfin) directly in the first instance. •  anything which results from abnormal or unforeseen circumstances or consequences which were unavoidable despite all our efforts to the contrary; •  a retailer refusing to accept your card or the way a retailer processes your transaction; •  your disputes with a retailer concerning the provision and/or quality of goods or services bought with the card; •  any issues with cash machines; •  our obligation to meet our legal and regulatory requirements.

Contact Us. You can contact us using one of the following contact methods: When at home - call freephone 0000 000 000 0000 When away - need to call from abroad? Check out our freephone numbers at Email us at xxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxxxxxxxxxxxxxx_xxxxxxx@xxxxxxxxxx.xxx. For security reasons, the Card Services team cannot discuss account specific information via email. For more information, visit the website at xxxxxx.xxx/xxxxxxxxxxxx xxx.xxxxxxxxxxxx.xxx/xxxxxxxxxxxxxx To check your card balance, visit My Account at xxxxxx.xxx/xxxxxxxxxxxx xxx.xxxxxxxxxxxx.xxx/xxxxxxxxxxxxxx I need to make a complaint. You should call us in the first instance as we aim to try and resolve any problems as quickly as possible. You can also email us or write to us – we have a detailed complaints procedure on the website which tells you where and how to make a complaint. We will try to resolve your complaint within 15 working days of receiving it, and in special circumstances within 35 working days (and we will let you know if this is the case). In the unlikely event you are not satisfied with the way we have dealt with your complaint or the outcome, you may be able to refer it to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service. It is an independent body established to deal with complaints that consumers and financial businesses aren’t n't able to resolve themselves. Website: xxx.xxxxxxxxx.xx xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx Email: Xxxxxxxxx@Xxxxxxxxx.xx xxxxxxxxx.xxxx@xxxxxxxxx-xxxxxxxxx.xxx.xx. Address: North Gate XXExchange Tower, Xxxxxxxxx xx Xxx Xxxxxx XXLondon, Nr 8E14 9SR, bte. 2 BE - 1000 Brussels, Belgium United Kingdom; Telephone: +00 0 000 00 00 You may also refer your complaint to the Irish Financial Services and Pensions Ombudsman: Website: xxx.xxxx.xx Email: xxxx@xxxx.xx Address: Lincoln House, Lincoln Xxxxx, Xxxxxx 0, XX0 XX00, Xxxxxxxx xx Xxxxxxx Telephone: +000 0 0000 000 0000 or +00 00 0000 0000. You may also use the Online Dispute Resolution service (also known as ODR) if you are an EU resident and have a complaint about a product or service purchased from us online. The ODR website can be found at xxxx://xx.xxxxxx.xx/consumers/odr/. As the ODR service will ultimately re-direct your complaint to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service, you may prefer to contact us or the Belgian Financial Ombudsman Service (Ombudsfin) directly in the first instance. •  anything which results from abnormal or unforeseen circumstances or consequences which were unavoidable despite all our efforts to the contrary; •  a retailer refusing to accept your card or the way a retailer processes your transaction; •  your disputes with a retailer concerning the provision and/or quality of goods or services bought with the card; •  any issues with cash machines; •  our obligation to meet our legal and regulatory requirements.

Contact Us. You can contact us using one of the following contact methods: When at home - call freephone 0000 000 000 0000 When away - need to call from abroad? Check out our freephone numbers at Email us at xxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxxxxxxxxxxxxxx_xxxxxxx@xxxxxxxxxx.xxx. For security reasons, the Card Services team cannot discuss account specific information via email. For more information, visit the website at xxxxxx.xxx/xxxxxxxxxxxx xxx.xxxxxxxxxxxx.xxx/xxxxxxxxxx To check your card balance, visit My Account at xxxxxx.xxx/xxxxxxxxxxxx xxx.xxxxxxxxxxxx.xxx/xxxxxxxxxx I need to make a complaint. You should call us in the first instance as we aim to try and resolve any problems as quickly as possible. You can also email us or write to us – we have a detailed complaints procedure on the website which tells you where and how to make a complaint. We will try to resolve your complaint within 15 working days of receiving it, and in special circumstances within 35 working days (and we will let you know if this is the case). In the unlikely event you are not satisfied with the way we have dealt with your complaint or the outcome, you may be able to refer it to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service. It is an independent body established to deal with complaints that consumers and financial businesses aren’t n't able to resolve themselves. Website: xxx.xxxxxxxxx.xx xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx Email: Xxxxxxxxx@Xxxxxxxxx.xx xxxxxxxxx.xxxx@xxxxxxxxx-xxxxxxxxx.xxx.xx. Address: North Gate XXExchange Tower, Xxxxxxxxx xx Xxx Xxxxxx XXLondon, Nr 8E14 9SR, bte. 2 BE - 1000 Brussels, Belgium United Kingdom; Telephone: +00 0 000 00 00 You may also refer your complaint to the Irish Financial Services and Pensions Ombudsman: Website: xxx.xxxx.xx Email: xxxx@xxxx.xx Address: Lincoln House, Lincoln Xxxxx, Xxxxxx 0, XX0 XX00, Xxxxxxxx xx Xxxxxxx Telephone: +000 0 0000 000 0000 or +00 00 0000 0000. You may also use the Online Dispute Resolution service (also known as ODR) if you are an EU resident and have a complaint about a product or service purchased from us online. The ODR website can be found at xxxx://xx.xxxxxx.xx/consumers/odr/. As the ODR service will ultimately re-direct your complaint to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service, you may prefer to contact us or the Belgian Financial Ombudsman Service (Ombudsfin) directly in the first instance. •  anything which results from abnormal or unforeseen circumstances or consequences which were unavoidable despite all our efforts to the contrary; •  a retailer refusing to accept your card or the way a retailer processes your transaction; •  your disputes with a retailer concerning the provision and/or quality of goods or services bought with the card; •  any issues with cash machines; •  our obligation to meet our legal and regulatory requirements.

Contact Us. You can contact us using one of the following contact methods: When at home - call freephone 0000 000 000 0000 When away - need to call from abroad? Check out our freephone numbers at Email us at xxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxxxxxxxxxxxxxx_xxxxxxx@xxxxxxxxxx.xxx. For security reasons, the Card Services team cannot discuss account specific information via email. For more information, visit the website at xxxxxx.xxx/xxxxxxxxxxxx xxx.xxxxxxxxxxxx.xxx/xx To check your card balance, visit My Account at xxxxxx.xxx/xxxxxxxxxxxx xxx.xxxxxxxxxxxx.xxx/xx I need to make a complaint. You should call us in the first instance as we aim to try and resolve any problems as quickly as possible. You can also email us or write to us – we have a detailed complaints procedure on the website which tells you where and how to make a complaint. We will try to resolve your complaint within 15 working days of receiving it, and in special circumstances within 35 working days (and we will let you know if this is the case). In the unlikely event you are not satisfied with the way we have dealt with your complaint or the outcome, you may be able to refer it to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service. It is an independent body established to deal with complaints that consumers and financial businesses aren’t n't able to resolve themselves. Website: xxx.xxxxxxxxx.xx xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx Email: Xxxxxxxxx@Xxxxxxxxx.xx xxxxxxxxx.xxxx@xxxxxxxxx-xxxxxxxxx.xxx.xx. Address: North Gate XXExchange Tower, Xxxxxxxxx xx Xxx Xxxxxx XXLondon, Nr 8E14 9SR, bte. 2 BE - 1000 Brussels, Belgium United Kingdom; Telephone: +00 0 000 00 00 You may also refer your complaint to the Irish Financial Services and Pensions Ombudsman: Website: xxx.xxxx.xx Email: xxxx@xxxx.xx Address: Lincoln House, Lincoln Xxxxx, Xxxxxx 0, XX0 XX00, Xxxxxxxx xx Xxxxxxx Telephone: +000 0 0000 000 0000 or +00 00 0000 0000. You may also use the Online Dispute Resolution service (also known as ODR) if you are an EU resident and have a complaint about a product or service purchased from us online. The ODR website can be found at xxxx://xx.xxxxxx.xx/consumers/odr/. As the ODR service will ultimately re-direct your complaint to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service, you may prefer to contact us or the Belgian Financial Ombudsman Service (Ombudsfin) directly in the first instance. •  anything which results from abnormal or unforeseen circumstances or consequences which were unavoidable despite all our efforts to the contrary; •  a retailer refusing to accept your card or the way a retailer processes your transaction; •  your disputes with a retailer concerning the provision and/or quality of goods or services bought with the card; •  any issues with cash machines; •  our obligation to meet our legal and regulatory requirements.

Contact Us. You can contact us using one of the following contact methods: When at home - call freephone 0000 000 000 0000 When away - need to call from abroad? Check out our freephone numbers at Email us at xxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxxxxxxxxxxxxxx_xxxxxxx@xxxxxxxxxx.xxx. For security reasons, the Card Services team cannot discuss account specific information via email. For more information, visit the website at xxxxxx.xxx/xxxxxxxxxxxx xxx.xxxxxx.xxx/xxxxx To check your card balance, visit My Account at xxxxxx.xxx/xxxxxxxxxxxx xxx.xxxxxx.xxx/xxxxx I need to make a complaint. You should call us in the first instance as we aim to try and resolve any problems as quickly as possible. You can also email us or write to us – we have a detailed complaints procedure on the website which tells you where and how to make a complaint. We will try to resolve your complaint within 15 working days of receiving it, and in special circumstances within 35 working days (and we will let you know if this is the case). In the unlikely event you are not satisfied with the way we have dealt with your complaint or the outcome, you may be able to refer it to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service. It is an independent body established to deal with complaints that consumers and financial businesses aren’t n't able to resolve themselves. Website: xxx.xxxxxxxxx.xx xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx Email: Xxxxxxxxx@Xxxxxxxxx.xx xxxxxxxxx.xxxx@xxxxxxxxx-xxxxxxxxx.xxx.xx. Address: North Gate XXExchange Tower, Xxxxxxxxx xx Xxx Xxxxxx XXLondon, Nr 8E14 9SR, bte. 2 BE - 1000 Brussels, Belgium United Kingdom; Telephone: +00 0 000 00 00 You may also refer your complaint to the Irish Financial Services and Pensions Ombudsman: Website: xxx.xxxx.xx Email: xxxx@xxxx.xx Address: Lincoln House, Lincoln Xxxxx, Xxxxxx 0, XX0 XX00, Xxxxxxxx xx Xxxxxxx Telephone: +000 0 0000 000 0000 or +00 00 0000 0000. You may also use the Online Dispute Resolution service (also known as ODR) if you are an EU resident and have a complaint about a product or service purchased from us online. The ODR website can be found at xxxx://xx.xxxxxx.xx/consumers/odr/. As the ODR service will ultimately re-direct your complaint to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service, you may prefer to contact us or the Belgian Financial Ombudsman Service (Ombudsfin) directly in the first instance. • anything which results from abnormal or unforeseen circumstances or consequences which were unavoidable despite all our efforts to the contrary; • a retailer refusing to accept your card or the way a retailer processes your transaction; • your disputes with a retailer concerning the provision and/or quality of goods or services bought with the card; • any issues with cash machines; • our obligation to meet our legal and regulatory requirements.

Contact Us. You can contact us using one of the following contact methods: When at home - call freephone 0000 000 000 When away - need to call from abroad? Check out our freephone numbers at Email us at xxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx. For security reasons, the Card Services team cannot discuss account specific information via email. For more information, visit the website at xxxxxx.xxx/xxxxxxxxxxxx To check your card balance, visit My Account at xxxxxx.xxx/xxxxxxxxxxxx I need to make a complaint. You should call us in the first instance as we aim to try and resolve any problems as quickly as possible. You can also email us or write to us – we have a detailed complaints procedure on the website which tells you where and how to make a complaint. We will try to resolve your complaint within 15 working days of receiving it, and in special circumstances within 35 working days (and we will let you know if this is the case). In the unlikely event you are not satisfied with the way we have dealt with your complaint or the outcome, you may be able to refer it to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service. It is an independent body established to deal with complaints that consumers and financial businesses aren’t able to resolve themselves. Website: xxx.xxxxxxxxx.xx xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx Email: Xxxxxxxxx@Xxxxxxxxx.xx xxxxxxxxx.xxxx@xxxxxxxxx-xxxxxxxxx.xxx.xx. Address: North Gate XXExchange Tower, Xxxxxxxxx xx Xxx Xxxxxx XXLondon, Nr 8E14 9SR, bte. 2 BE - 1000 Brussels, Belgium United Kingdom; Telephone: 0000 000 0000 or +00 0 000 00 00 0000 0000. You may also refer your complaint to the Irish Financial Services and Pensions Ombudsman: Website: xxx.xxxx.xx Email: xxxx@xxxx.xx Address: Lincoln House, Lincoln Xxxxx, Xxxxxx 0, XX0 XX00, Xxxxxxxx xx Xxxxxxx Xxxxxxx. Telephone: +000 0 000 0000 You may also use the Online Dispute Resolution service (also known as ODR) if you are an EU resident and have a complaint about a product or service purchased from us online. The ODR website can be found at xxxx://xx.xxxxxx.xx/consumers/odr/. As the ODR service will ultimately re-direct your complaint to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service, you may prefer to contact us or the Belgian Financial Ombudsman Service (Ombudsfin) directly in the first instance. • anything which results from abnormal or unforeseen circumstances or consequences which were unavoidable despite all our efforts to the contrary; • a retailer refusing to accept your card or the way a retailer processes your transaction; • your disputes with a retailer concerning the provision and/or quality of goods or services bought with the card; • any issues with cash machines; • our obligation to meet our legal and regulatory requirements.

Contact Us. You can contact us using one of the following contact methods: When at home - call freephone 0000 000 000 0000 When away - need to call from abroad? Check out our freephone numbers at Email us at xxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxxxxxxxxxxxxxx_xxxxxxx@xxxxxxxxxx.xxx. For security reasons, the Card Services team cannot discuss account specific information via email. For more information, visit the website at xxxxxx.xxx/xxxxxxxxxxxx xxx.xxxxxxxxxxxx.xxx/xxxxxxxxxxxxxx To check your card balance, visit My Account at xxxxxx.xxx/xxxxxxxxxxxx xxx.xxxxxxxxxxxx.xxx/xxxxxxxxxxxxxx I need to make a complaint. You should call us in the first instance as we aim to try and resolve any problems as quickly as possible. You can also email us or write to us – we have a detailed complaints procedure on the website which tells you where and how to make a complaint. We will try to resolve your complaint within 15 working days of receiving it, and in special circumstances within 35 working days (and we will let you know if this is the case). In the unlikely event you are not satisfied with the way we have dealt with your complaint or the outcome, you may be able to refer it to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service. It is an independent body established to deal with complaints that consumers and financial businesses aren’t able to resolve themselves. Website: xxx.xxxxxxxxx.xx xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx Email: Xxxxxxxxx@Xxxxxxxxx.xx xxxxxxxxx.xxxx@xxxxxxxxx-xxxxxxxxx.xxx.xx. Address: North Gate XXExchange Tower, Xxxxxxxxx xx Xxx Xxxxxx XXLondon, Nr 8E14 9SR, bte. 2 BE - 1000 Brussels, Belgium United Kingdom; Telephone: +00 0 000 00 00 You may also refer your complaint to the Irish Financial Services and Pensions Ombudsman: Website: xxx.xxxx.xx Email: xxxx@xxxx.xx Address: Lincoln House, Lincoln Xxxxx, Xxxxxx 0, XX0 XX00, Xxxxxxxx xx Xxxxxxx Telephone: +000 0 0000 000 0000 or +00 00 0000 0000. You may also use the Online Dispute Resolution service (also known as ODR) if you are an EU resident and have a complaint about a product or service purchased from us online. The ODR website can be found at xxxx://xx.xxxxxx.xx/consumers/odr/. As the ODR service will ultimately re-direct your complaint to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service, you may prefer to contact us or the Belgian Financial Ombudsman Service (Ombudsfin) directly in the first instance. • anything which results from abnormal or unforeseen circumstances or consequences which were unavoidable despite all our efforts to the contrary; • a retailer refusing to accept your card or the way a retailer processes your transaction; • your disputes with a retailer concerning the provision and/or quality of goods or services bought with the card; • any issues with cash machines; • our obligation to meet our legal and regulatory requirements.

Contact Us. You can contact us using one of the following contact methods: When at home - call freephone 0000 000 000 When away - need to call from abroad? Check out our freephone numbers at Email us at xxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx. For security reasons, the Card Services team cannot discuss account specific information via email. For more information, visit the website at xxxxxx.xxx/xxxxxxxxxxxx To check your card balance, visit My Account at xxxxxx.xxx/xxxxxxxxxxxx the An Post Money App. I need to make a complaint. You should call us in the first instance as we aim to try and resolve any problems as quickly as possible. You can also email us or write to us – we have a detailed complaints procedure on the website which tells you where and how to make a complaint. We will try to resolve your complaint within 15 working days of receiving it, and in special circumstances within 35 working days (and we will let you know if this is the case). In the unlikely event you are not satisfied with the way we have dealt with your complaint or the outcome, you may be able to refer it to the Belgian Financial Ombudsman Service (Ombudsfin). It is an independent body established to deal with complaints that consumers and financial businesses aren’t able to resolve themselves. Website: xxx.xxxxxxxxx.xx Email: Xxxxxxxxx@Xxxxxxxxx.xx Address: North Gate XX, Xxxxxxxxx xx Xxx Xxxxxx XX, Nr 8, bte. 2 BE - 1000 Brussels, Belgium Telephone: +00 0 000 00 00 You may also refer your complaint to the Irish Financial Services and Pensions Ombudsman: Website: xxx.xxxx.xx Email: xxxx@xxxx.xx Address: Lincoln House, Lincoln Xxxxx, Xxxxxx 0, XX0 XX00, Xxxxxxxx xx Xxxxxxx Telephone: +000 0 000 0000 You may also use the Online Dispute Resolution service (also known as ODR) if you are an EU resident and have a complaint about a product or service purchased from us online. The ODR website can be found at xxxx://xx.xxxxxx.xx/consumers/odr/. As the ODR service will ultimately re-direct your complaint to the Belgian Financial Ombudsman Service (Ombudsfin), you may prefer to contact us or the Belgian Financial Ombudsman Service (Ombudsfin) directly in the first instance. • anything which results from abnormal or unforeseen circumstances or consequences which were unavoidable despite all our efforts to the contrary; • a retailer refusing to accept your card or the way a retailer processes your transaction; • your disputes with a retailer concerning the provision and/or quality of goods or services bought with the card; • any issues with cash machines; • our obligation to meet our legal and regulatory requirements.

Contact Us. You can contact us using one of the following contact methods: When at home - call freephone 0000 000 000 000000 When away - need to call from abroad? Check out our freephone numbers at xxx.xxxxxxxx.xx and click on Help & FAQs in the Travelex Money Card section Email us at xxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxxxxxxxxxxxxxx_xxxxxxx@xxxxxxxxxx.xxx. For security reasons, the Card Services team cannot discuss account specific information via email. For more information, visit the website at xxxxxx.xxx/xxxxxxxxxxxx xxx.xxxxxxxx.xx To check your card balance, visit My Account at xxxxxx.xxx/xxxxxxxxxxxx xxx.xxxxxxxx.xx I need to make a complaint. You should call us in the first instance as we aim to try and resolve any problems as quickly as possible. You can also email us or write to us – we have a detailed complaints procedure on the website which tells you where and how to make a complaint. We will try to resolve your complaint within 15 working days of receiving it, and in special circumstances within 35 working days (and we will let you know if this is the case). In the unlikely event you are not satisfied with the way we have dealt with your complaint or the outcome, you may be able to refer it to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service. It is an independent body established to deal with complaints that consumers and financial businesses aren’t able to resolve themselves. Website: xxx.xxxxxxxxx.xx xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx Email: Xxxxxxxxx@Xxxxxxxxx.xx xxxxxxxxx.xxxx@xxxxxxxxx-xxxxxxxxx.xxx.xx. Address: North Gate XXExchange Tower, Xxxxxxxxx xx Xxx Xxxxxx XXLondon, Nr 8E14 9SR, bte. 2 BE - 1000 Brussels, Belgium United Kingdom; Telephone: +00 0 000 00 00 You may also refer your complaint to the Irish Financial Services and Pensions Ombudsman: Website: xxx.xxxx.xx Email: xxxx@xxxx.xx Address: Lincoln House, Lincoln Xxxxx, Xxxxxx 0, XX0 XX00, Xxxxxxxx xx Xxxxxxx Telephone: +000 0 0000 000 0000 or +00 00 0000 0000. You may also use the Online Dispute Resolution service (also known as ODR) if you are an EU resident and have a complaint about a product or service purchased from us online. The ODR website can be found at xxxx://xx.xxxxxx.xx/consumers/odr/. As the ODR service will ultimately re-direct your complaint to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service, you may prefer to contact us or the Belgian Financial Ombudsman Service (Ombudsfin) directly in the first instance. • anything which results from abnormal or unforeseen circumstances or consequences which were unavoidable unavoid- able despite all our efforts to the contrary; • a retailer refusing to accept your card or the way a retailer processes your transaction; • your disputes with a retailer concerning the provision and/or quality of goods or services bought with the card; • any issues with cash machines; • our obligation to meet our legal and regulatory requirements.

Contact Us. You can contact us using one of the following contact methods: When at home - call freephone 0000 000 000 0000 When away - need to call from abroad? Check out our freephone numbers at Email us at xxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxxxxxxxxxxxxxx_xxxxxxx@xxxxxxxxxx.xxx. For security reasons, the Card Services team cannot discuss account specific information via email. For more information, visit the website at xxxxxx.xxx/xxxxxxxxxxxx xxx.xxxxxxxxxxxx.xxx/xx To check your card balance, visit My Account at xxxxxx.xxx/xxxxxxxxxxxx xxx.xxxxxxxxxxxx.xxx/xx I need to make a complaint. You should call us in the first instance as we aim to try and resolve any problems as quickly as possible. You can also email us or write to us – we have a detailed complaints procedure on the website which tells you where and how to make a complaint. We will try to resolve your complaint within 15 working days of receiving it, and in special circumstances within 35 working days (and we will let you know if this is the case). In the unlikely event you are not satisfied with the way we have dealt with your complaint or the outcome, you may be able to refer it to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service. It is an independent body established to deal with complaints that consumers and financial businesses aren’t n't able to resolve themselves. Website: xxx.xxxxxxxxx.xx xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx Email: Xxxxxxxxx@Xxxxxxxxx.xx xxxxxxxxx.xxxx@xxxxxxxxx-xxxxxxxxx.xxx.xx. Address: North Gate XXExchange Tower, Xxxxxxxxx xx Xxx Xxxxxx XXLondon, Nr 8E14 9SR, bte. 2 BE - 1000 Brussels, Belgium United Kingdom; Telephone: +00 0 000 00 00 You may also refer your complaint to the Irish Financial Services and Pensions Ombudsman: Website: xxx.xxxx.xx Email: xxxx@xxxx.xx Address: Lincoln House, Lincoln Xxxxx, Xxxxxx 0, XX0 XX00, Xxxxxxxx xx Xxxxxxx Telephone: +000 0 0000 000 0000 or +00 00 0000 0000. You may also use the Online Dispute Resolution service (also known as ODR) if you are an EU resident and have a complaint about a product or service purchased from us online. The ODR website can be found at xxxx://xx.xxxxxx.xx/consumers/odr/. As the ODR service will ultimately re-direct your complaint to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service, you may prefer to contact us or the Belgian Financial Ombudsman Service (Ombudsfin) directly in the first instance. • anything which results from abnormal or unforeseen circumstances or consequences which were unavoidable despite all our efforts to the contrary; • a retailer refusing to accept your card or the way a retailer processes your transaction; • your disputes with a retailer concerning the provision and/or quality of goods or services bought with the card; • any issues with cash machines; • our obligation to meet our legal and regulatory requirements.

Contact Us. You can contact us using one of the following contact methods: When at home - call freephone 0000 000 000 0000 When away - need to call from abroad? Check out our freephone numbers at xxx.xxxxxxxxxx.xx.xx/xxxxxxx-xxxxx/xxxxxx-xxxx Email us at xxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxxxxxxxxxxxxxx_xxxxxxx@xxxxxxxxxx.xxx. For security reasons, the Card Services team cannot discuss account specific information via email. For more information, visit the website at xxxxxx.xxx/xxxxxxxxxxxx To check your card balance, visit My Account at xxxxxx.xxx/xxxxxxxxxxxx I need to make a complaint. You should call us in the first instance as we aim to try and resolve any problems as quickly as possible. You can also email us or write to us – we have a detailed complaints procedure on the website which tells you where and how to make a complaint. We will try to resolve your complaint within 15 working days of receiving it, and in special circumstances within 35 working days (and we will let you know if this is the case). In the unlikely event you are not satisfied with the way we have dealt with your complaint or the outcome, you may be able to refer it to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service. It is an independent body established to deal with complaints that consumers and financial businesses aren’t able to resolve themselves. Website: xxx.xxxxxxxxx.xx xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx Email: Xxxxxxxxx@Xxxxxxxxx.xx xxxxxxxxx.xxxx@xxxxxxxxx-xxxxxxxxx.xxx.xx. Address: North Gate XXExchange Tower, Xxxxxxxxx xx Xxx Xxxxxx XXLondon, Nr 8E14 9SR, bte. 2 BE - 1000 Brussels, Belgium United Kingdom; Telephone: +00 0 000 00 00 You may also refer your complaint to the Irish Financial Services and Pensions Ombudsman: Website: xxx.xxxx.xx Email: xxxx@xxxx.xx Address: Lincoln House, Lincoln Xxxxx, Xxxxxx 0, XX0 XX00, Xxxxxxxx xx Xxxxxxx Telephone: +000 0 0000 000 0000 or +00 00 0000 0000. You may also use the Online Dispute Resolution service (also known as ODR) if you are an EU resident and have a complaint about a product or service purchased from us online. The ODR website can be found at xxxx://xx.xxxxxx.xx/consumers/odr/. xxxx://xx.xxxxxx.xx/ consumers/odr/. As the ODR service will ultimately re-direct your complaint to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service, you may prefer to contact us or the Belgian Financial Ombudsman Service (Ombudsfin) directly in the first instance. • anything which results from abnormal or unforeseen circumstances or consequences which were unavoidable despite all our efforts to the contrary; • a retailer refusing to accept your card or the way a retailer processes your transaction; • your disputes with a retailer concerning the provision and/or quality of goods or services bought with the card; • any issues with cash machines; • our obligation to meet our legal and regulatory requirements.

Contact Us. You can contact us using one of the following contact methods: When at home - call freephone 0000 000 000 When away - need to call from abroad? Check out our freephone numbers at +000 0000 0000. Charges may apply – please check with your network operator Email us at xxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxxxxxxxxxxxxxx_xxxxxxx@xxxxxxxxxx.xxx. For security reasons, the Card Services team cannot discuss account specific information via email. For more information, visit the website at xxxxxx.xxx/xxxxxxxxxxxx xxx.xxxxxxxxxxxxx.xxx/xxxxxxxxxx To check your card balance, visit My Account at xxxxxx.xxx/xxxxxxxxxxxx xxx.xxxxxxxxxxxxx.xxx/xxxxxxxxxx I need to make a complaint. You should call us in the first instance as we aim to try and resolve any problems as quickly as possible. You can also email us or write to us – we have a detailed complaints procedure on the website which tells you where and how to make a complaint. We will try to resolve your complaint within 15 working days of receiving it, and in special circumstances within 35 working days (and we will let you know if this is the case). In the unlikely event you are not satisfied with the way we have dealt with your complaint or the outcome, you may be able to refer it to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service. It is an independent body established to deal with complaints that consumers and financial businesses aren’t n't able to resolve themselves. Website: xxx.xxxxxxxxx.xx xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx Email: Xxxxxxxxx@Xxxxxxxxx.xx xxxxxxxxx.xxxx@xxxxxxxxx-xxxxxxxxx.xxx.xx. Address: North Gate XXExchange Tower, Xxxxxxxxx xx Xxx Xxxxxx XXLondon, Nr 8E14 9SR, bte. 2 BE - 1000 Brussels, Belgium United Kingdom; Telephone: 0000 000 0000 or +00 0 000 00 00 0000 0000. You may also refer your complaint to the Irish Financial Services and Pensions Ombudsman: Website: xxx.xxxx.xx Email: xxxx@xxxx.xx Address: Lincoln House, Lincoln Xxxxx, Xxxxxx 0, XX0 XX00, Xxxxxxxx xx Xxxxxxx Xxxxxxx. Telephone: +000 0 000 0000 You may also use the Online Dispute Resolution service (also known as ODR) if you are an EU resident and have a complaint about a product or service purchased from us online. The ODR website can be found at xxxx://xx.xxxxxx.xx/consumers/odr/. As the ODR service will ultimately re-direct your complaint to the Belgian UK Financial Ombudsman Service (Ombudsfin)Service, you may prefer to contact us or the Belgian Financial Ombudsman Service (Ombudsfin) directly in the first instance. • anything which results from abnormal or unforeseen circumstances or consequences which were unavoidable despite all our efforts to the contrary; • a retailer refusing to accept your card or the way a retailer processes your transaction; • your disputes with a retailer concerning the provision and/or quality of goods or services bought with the card; • any issues with cash machines; • our obligation to meet our legal and regulatory requirements.