CONTRACT OWNER SERVICE. RECORD MAINTENANCE NATIONWIDE NISC - Receives and processes all Contract Owner service requests, including but not limited to informational requests, beneficiary changes, and transfers of Contract Value among eligible investment options. - Accommodates customer service function by providing any supporting information or documentation which may be in the control of NISC. - Maintains daily records of all changes made to Contract Owner accounts. - Researches and responds to all Contract Owner/Agent inquiries. - Keeps all required Contract Owner records. - Maintains adequate number of toll free lines to service Contract Owner/Agent inquiries.
Appears in 2 contracts
Samples: Marketing Coordination And (Nationwide Vli Separate Account 4), Administrative Services Agreement (Nationwide Variable Account Ii)
CONTRACT OWNER SERVICE. RECORD MAINTENANCE ------------------ NATIONWIDE NISC - Receives and processes all Contract Owner - Accommodates customer service function by service requests, including but not limited to providing any supporting information or informational requests, beneficiary changes, and transfers of Contract Value among eligible investment options. - Accommodates customer service function by providing any supporting information or documentation which may be in the control of NISC. transfers of Contract Value among eligible investment options. - Maintains daily records of all changes made to Contract Owner accounts. - Researches and responds to all Contract Owner/Agent inquiries. - Keeps all required Contract Owner records. - Maintains adequate number of toll free lines to service Contract Owner/Agent inquiries.
Appears in 1 contract
Samples: Marketing Coordination and Administrative Services Agreement (Nationwide Vli Separate Account 5)
CONTRACT OWNER SERVICE. RECORD MAINTENANCE NATIONWIDE NISC - Receives and processes all Contract Owner - Accommodates customer service service requests, including but not limited function by providing any to informational requests, beneficiary supporting information or changes, and transfers of Contract Value among eligible investment options. - Accommodates customer service function by providing any supporting information or documentation which may be in the among eligible investment options. control of NISC. - Maintains daily records of all changes made to Contract Owner accounts. - Researches and responds to all Contract Owner/Agent inquiries. - Keeps all required Contract Owner records. - Maintains adequate number of toll free lines to service Contract Owner/Agent inquiries.
Appears in 1 contract
