Contractor trouble tickets. The Contractor shall document the trouble ticket Outage Duration using the Stop Clock Condition (SCC) listed in Table 4.1.5.7 and include start and stop time stamps in the Contractor’s Trouble Ticket Reporting Tool for each application of a SCC.
Appears in 1 contract
Samples: Service Level Agreement
Contractor trouble tickets. The Contractor shall document the trouble ticket Outage Duration using the Stop Clock Condition (SCC) listed in Table 4.1.5.7 4.2.5.7 and include start and stop time stamps in the Contractor’s Trouble Ticket Reporting Tool for each application of a SCC.
Appears in 1 contract
Samples: Service Level Agreement
Contractor trouble tickets. The Contractor shall document the trouble ticket Outage Duration using the Stop Clock Condition (SCC) listed in Table 4.1.5.7 1.5.4.6 and include start and stop time stamps in the Contractor’s Trouble Ticket Reporting Tool for each application of a an SCC.
Appears in 1 contract
Samples: Service Level Agreement
Contractor trouble tickets. The Contractor shall document the trouble ticket Outage Duration using the Stop Clock Condition (SCC) listed in Table 4.1.5.7 1.3.5.7 and include start and stop time stamps in the Contractor’s Trouble Ticket Reporting Tool for each application of a an SCC.
Appears in 1 contract
Samples: Service Level Agreement
Contractor trouble tickets. The Contractor shall document the trouble ticket Outage Duration using the Stop Clock Condition (SCC) listed in Table 4.1.5.7 1.1.4.7 and include start and stop time stamps in the Contractor’s Trouble Ticket Reporting Tool for each application of a SCC. Stop Clock Conditions are limited to the conditions listed in Table 1.1.4.7.
Appears in 1 contract
Samples: Service Level Agreement