Common use of Contractor’s Provider Manual Clause in Contracts

Contractor’s Provider Manual. Contractor shall issue a provider manual to the contracting and subcontracting Providers of health care services that includes information and updates regarding Medi-Cal services, policies and procedures, statutes, regulations, telephone access, special requirements, and the Member Grievance, Appeal, and State Fair Hearing process. Contractor’s provider manual shall include the following Member rights information:

Contractor’s Provider Manual. Contractor shall issue a provider manual to the contracting and subcontracting Providers of health care services that includes information and updates regarding Medi-Cal services, policies and procedures, statutes, regulations, telephone access, access and special requirements, and the Member Grievance, Appeal, and State Fair Hearing process. Contractor’s provider manual shall include the following Member rights information:

Contractor’s Provider Manual. Contractor shall issue a provider manual to the contracting and subcontracting Providers of health care services that includes information and updates regarding Medi-Cal services, policies and procedures, statutes, regulations, telephone access, access and special requirements, and requirements regarding the Member Medi-Cal Managed Care program. Contractor’s provider manuals shall include the following information about Grievance, AppealAppeals, and State Fair Hearing process. Contractor’s provider manual shall include the following Member rights informationprocesses, procedures and timeframes, in accordance with 42 CFR 438.414: