Contractual Requirements. 1. Contractor shall provide a designated sales representative to account to help resolve technical and/or contractual issues. 2. Contractor shall provide a designated customer service person to handle account standing order. 3. There is no guarantee as to annual usage requirement for the items in this Contract. The amount may increase or decrease based upon the laboratory’s demands. 4. Contractor must be able to deliver the items listed/requested within five (5) days of ordering. 5. Contractor must provide notification to OCPHL for items placed on backorder for more than two (2) weeks from date of ordering. 6. Any changes in product availability and production and/or specifications, a notice shall be provided in writing to OCPHL thirty (30) days in advance. 7. Contractor must be able to fulfill urgent delivery requirement for overnight delivery. 8. Contractor must allow return or provide full credit for items with expiration dates allowing for an unreasonable shelf life. Return shipping is the responsibility of the Contractor.
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Samples: Reagent Rental and Test Kits Agreement, Reagent Rental & Test Kits Agreement, Reagent Rental and Test Kits Agreement
Contractual Requirements. 1. Contractor shall provide a designated sales representative to account to help resolve technical and/or contractual issues.
2. Contractor shall provide a designated customer service person to handle account standing order.
3. There is no guarantee as to annual usage requirement for the items in this Contract. The amount may increase or decrease based upon the laboratory’s demands.
4. Contractor must be able to deliver the items listed/requested within five (5) days of ordering.
5. Contractor must provide notification to OCPHL for items placed on backorder for more than two (2) weeks from f rom date of ordering.
6. Any changes in product availability and production and/or specifications, a notice shall be provided in writing to OCPHL thirty (30) days in advance.
7. Contractor must be able to fulfill urgent delivery requirement for overnight delivery.
8. Contractor must allow return or provide full credit for items with expiration dates allowing for an unreasonable shelf life. Return shipping is the responsibility of the Contractor.
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