Common use of Cooperation on Preventing End User Fraud Clause in Contracts

Cooperation on Preventing End User Fraud. 34.1 The Parties agree to cooperate with one another to investigate, minimize, and take corrective action in cases of fraud. The Parties' fraud minimization procedures are to be cost-effective and implemented so as not to unduly burden or harm one Party as compared to the other. 34.2 In cases of suspected fraudulent activity by an end user, at a minimum, the cooperation referenced in this Section 34 will include providing to the other Party, upon request, information concerning end users who terminate services to that Party without paying all outstanding charges. The Party seeking such information is responsible for securing the end user's permission to obtain such information. 34.3 AT&T will make available to CLEC all present and future fraud prevention or revenue protection features, including prevention, detection, or control functionality to the same extent that AT&T provides such protection to itself. These features include, but are not limited to, screening codes and call blocking of international (011+), 900 and 976 numbers. These features may include: (i) disallowance of call forwarding to international locations (011+), (ii) coin originating XXX XX digits, (iii) dial tone re-origination patches, (iv) terminating blocking of Toll Free Service (800) if AT&T is the provider of the Toll Fee Service and (v) 900/976 blocking. 34.3.1 AT&T will provide to CLEC the same procedures to detect and correct the accidental or malicious alteration of software underlying Network Elements or their subtending operational support systems by unauthorized third parties in the same manner it does so for itself. 34.3.2 AT&T will make a reasonable effort to protect and correct against unauthorized physical attachment, e.g. clip-on fraud, to loop facilities from the Main Distribution Frame up to and including the Network Interface Device. 34.3.3 The Parties shall work cooperatively to minimize fraud associated with third-number billed calls, calling card calls, and any other services related to this Agreement. 34.3.4 In the event of fraud associated with a CLEC End User’s account, including 1+ IntraLATA toll, ported numbers and Alternatively Billed Service (ABS), the Parties agree that AT&T shall not be liable to CLEC for any fraud associated with CLEC’s end user’s account including 1+ IntraLATA toll, ported numbers and Alternately Billed Service (ABS), unless such fraud is determined to have been committed by an employee or other person under the control of AT&T. 34.3.5 AT&T shall use its fraud system to determine suspected occurrences of ABS-related fraud for CLEC customers, using the same criteria AT&T uses to monitor fraud on its own accounts. 34.3.5.1 AT&T will provide notification messages to CLEC on suspected occurrences of ABS-related fraud on CLEC accounts stored in the applicable LIDB. Subsequent to CLEC’s investigation of the notification message, CLEC’s Fraud Center will notify AT&T of any action that needs to be taken. AT&T will complete such action as requested by CLEC. 34.3.5.2 CLEC understands that the fraud notification messages only identify potential occurrences of fraud. CLEC understands and agrees that it will need to perform its own investigations to determine whether a fraud situation actually exists. CLEC understands and agrees that it will also need to determine what, if any, action should be taken as a result of a fraud notification message. 34.3.5.3 The Parties will provide contact names and numbers to each other for the exchange of fraud notification messages twenty-four (24) hours per day seven (7) days per week. 34.3.5.4 For each alert notification provided to CLEC, CLEC may request a corresponding thirty-day (30-day) historical report of ABS-related query processing. CLEC may request up to three reports per alert.

Cooperation on Preventing End User Fraud. 34.1 The Parties agree to cooperate with one another to investigate, minimize, and take corrective action in cases of fraud. The Parties' fraud minimization procedures are to be cost-effective and implemented so as not to unduly burden or harm one Party as compared to the other. 34.2 In cases of suspected fraudulent activity by an end user, at a minimum, the cooperation referenced in this Section 34 will include providing to the other Party, upon request, information concerning end users who terminate services to that Party without paying all outstanding charges. The Party seeking such information is responsible for securing the end user's permission to obtain such information. 34.3 AT&T will make available to CLEC all present and future fraud prevention or revenue protection features, including prevention, detection, or control functionality to the same extent that AT&T provides such protection to itself. These features include, but are not limited to, screening codes and call blocking of international (011+), 900 and 976 numbers. These features may include: (i) disallowance of call forwarding to international locations (011+), (ii) coin originating XXX XX digits, (iii) dial tone re-origination patches, (iv) terminating blocking of Toll Free Service (800) if AT&T is the provider of the Toll Fee Service and (v) 900/976 blocking. 34.3.1 AT&T will provide to CLEC the same procedures to detect and correct the accidental or malicious alteration of software underlying Network Elements or their subtending operational support systems by unauthorized third parties in the same manner it does so for itself. 34.3.2 AT&T will make a reasonable effort to protect and correct against unauthorized physical attachment, e.g. clip-on fraud, to loop facilities from the Main Distribution Frame up to and including the Network Interface Device. 34.3.3 The Parties shall work cooperatively to minimize fraud associated with third-number billed calls, calling card calls, and any other services related to this Agreement. 34.3.4 In the event of fraud associated with a CLEC End User’s account, including 1+ IntraLATA toll, ported numbers and Alternatively Billed Service (ABS), the Parties agree that AT&T shall not be liable to CLEC for any fraud associated with CLEC’s end user’s account including 1+ IntraLATA toll, ported numbers and Alternately Billed Service (ABS), unless such fraud is determined to have been committed by an employee or other person under the control of AT&T. 34.3.5 AT&T shall use its fraud system to determine suspected occurrences of ABS-related fraud for CLEC customers, using the same criteria AT&T uses to monitor fraud on its own accounts. 34.3.5.1 AT&T will provide notification messages to CLEC on suspected occurrences of ABS-related fraud on CLEC accounts stored in the applicable LIDB. Subsequent to CLEC’s investigation of the notification message, CLECXXXX’s Fraud Center will notify AT&T of any action that needs to be taken. AT&T will complete such action as requested by CLEC. 34.3.5.2 CLEC understands that the fraud notification messages only identify potential occurrences of fraud. CLEC understands and agrees that it will need to perform its own investigations to determine whether a fraud situation actually exists. CLEC understands and agrees that it will also need to determine what, if any, action should be taken as a result of a fraud notification message. 34.3.5.3 The Parties will provide contact names and numbers to each other for the exchange of fraud notification messages twenty-four (24) hours per day seven (7) days per week. 34.3.5.4 For each alert notification provided to CLEC, CLEC may request a corresponding thirty-day (30-day) historical report of ABS-related query processing. CLEC may request up to three reports per alert.

Cooperation on Preventing End User Fraud. 34.1 The Parties agree to cooperate with one another to investigate, minimize, and take corrective action in cases of fraud. The Parties' fraud minimization procedures are to be cost-effective and implemented so as not to unduly burden or harm one Party as compared to the other. 34.2 In cases of suspected fraudulent activity by an end user, at a minimum, the cooperation referenced in this Section 34 will include providing to the other Party, upon request, information concerning end users who terminate services to that Party without paying all outstanding charges. The Party seeking such information is responsible for securing the end user's permission to obtain such information. 34.3 AT&T will make available to CLEC all present and future fraud prevention or revenue protection features, including prevention, detection, or control functionality to the same extent that AT&T provides such protection to itself. These features include, but are not limited to, screening codes and call blocking of international (011+), 900 and 976 numbers. These features may include: (i) disallowance of call forwarding to international locations (011+), (ii) coin originating XXX XX digits, (iii) dial tone re-origination patches, (iv) terminating blocking of Toll Free Service (800) if AT&T is the provider of the Toll Fee Service and (v) 900/976 blocking. 34.3.1 AT&T will provide to CLEC the same procedures to detect and correct the accidental or malicious alteration of software underlying Network Elements or their subtending operational support systems by unauthorized third parties in the same manner it does so for itself. 34.3.2 AT&T will make a reasonable effort to protect and correct against unauthorized physical attachment, e.g. clip-on fraud, to loop facilities from the Main Distribution Frame up to and including the Network Interface Device. 34.3.3 The Parties shall work cooperatively to minimize fraud associated with third-number billed calls, calling card calls, and any other services related to this Agreement.. Page 48 of 301 34.3.4 In the event of fraud associated with a an CLEC End User’s account, including 1+ IntraLATA toll, ported numbers and Alternatively Billed Service (ABS), the Parties agree that AT&T shall not be liable to CLEC for any fraud associated with CLEC’s end user’s account including 1+ IntraLATA toll, ported numbers and Alternately Billed Service (ABS), unless such fraud is determined to have been committed by an employee or other person under the control of AT&T. 34.3.5 AT&T shall use its fraud system to determine suspected occurrences of ABS-related fraud for CLEC customers, using the same criteria AT&T uses to monitor fraud on its own accounts. 34.3.5.1 AT&T will provide notification messages to CLEC on suspected occurrences of ABS-related fraud on CLEC accounts stored in the applicable LIDB. Subsequent to CLEC’s investigation of the notification message, CLEC’s Fraud Center will notify AT&T of any action that needs to be taken. AT&T will complete such action as requested by CLEC. 34.3.5.2 CLEC understands that the fraud notification messages only identify potential occurrences of fraud. CLEC understands and agrees that it will need to perform its own investigations to determine whether a fraud situation actually exists. CLEC understands and agrees that it will also need to determine what, if any, action should be taken as a result of a fraud notification message. 34.3.5.3 The Parties will provide contact names and numbers to each other for the exchange of fraud notification messages twenty-four (24) hours per day seven (7) days per week. 34.3.5.4 For each alert notification provided to CLEC, CLEC may request a corresponding thirty-day (30-day) historical report of ABS-related query processing. CLEC may request up to three reports per alert.

Cooperation on Preventing End User Fraud. 34.1 The Parties agree to cooperate with one another to investigate, minimize, and take corrective action in cases of fraud. The Parties' fraud minimization procedures are to be cost-effective and implemented so as not to unduly burden or harm one Party as compared to the other. 34.2 In cases of suspected fraudulent activity by an end user, at a minimum, the cooperation referenced in this Section 34 will include providing to the other Party, upon request, information concerning end users who terminate services to that Party without paying all outstanding charges. The Party seeking such information is responsible for securing the end user's permission to obtain such information. 34.3 AT&T SBC TEXAS will make available to CLEC all present and future fraud prevention or revenue protection features, including prevention, detection, or control functionality to the same extent that AT&T SBC TEXAS provides such protection to itself. These features include, but are not limited to, screening codes and call blocking of international (011+), 900 and 976 numbers. These features may include: (i) disallowance of call forwarding to international locations (011+), (ii) coin originating XXX XX digits, (iii) dial tone re-origination patches, (iv) terminating blocking of Toll Free Service (800) if AT&T SBC TEXAS is the provider of the Toll Fee Service and (v) 900/976 blocking. 34.3.1 AT&T SBC TEXAS will provide to CLEC the same procedures to detect and correct the accidental or malicious alteration of software underlying Network Elements or their subtending operational support systems by unauthorized third parties in the same manner it does so for itself. 34.3.2 AT&T SBC TEXAS will make a reasonable effort to protect and correct against unauthorized physical attachment, e.g. clip-on fraud, to loop facilities from the Main Distribution Frame up to and including the Network Interface Device. 34.3.3 The Parties shall work cooperatively to minimize fraud associated with third-number billed calls, calling card calls, and any other services related to this Agreement. 34.3.4 In the event of fraud associated with a an CLEC End User’s account, including 1+ IntraLATA toll, ported numbers and Alternatively Billed Service (ABS), the Parties agree that AT&T SBC TEXAS shall not be liable to CLEC for any fraud associated with CLEC’s end user’s account including 1+ IntraLATA toll, ported numbers and Alternately Billed Service Page 50 of 437 (ABS), unless such fraud is determined to have been committed by an employee or other person under the control of AT&T.SBC TEXAS. 34.3.5 AT&T SBC TEXAS shall use its fraud system to determine suspected occurrences of ABS-ABS- related fraud for CLEC customers, using the same criteria AT&T SBC TEXAS uses to monitor fraud on its own accounts. 34.3.5.1 AT&T SBC TEXAS will provide notification messages to CLEC on suspected occurrences of ABS-related fraud on CLEC accounts stored in the applicable LIDB. Subsequent to CLEC’s investigation of the notification message, CLEC’s Fraud Center will notify AT&T SBC TEXAS of any action that needs to be taken. AT&T SBC TEXAS will complete such action as requested by CLEC. 34.3.5.2 CLEC understands that the fraud notification messages only identify potential occurrences of fraud. CLEC understands and agrees that it will need to perform its own investigations to determine whether a fraud situation actually exists. CLEC understands and agrees that it will also need to determine what, if any, action should be taken as a result of a fraud notification message. 34.3.5.3 The Parties will provide contact names and numbers to each other for the exchange of fraud notification messages twenty-four (24) hours per day seven (7) days per week. 34.3.5.4 For each alert notification provided to CLEC, CLEC may request a corresponding thirty-day (30-day) historical report of ABS-related query processing. CLEC may request up to three reports per alert.

Cooperation on Preventing End User Fraud. 34.1 The Parties agree to cooperate with one another to investigate, minimize, and take corrective action in cases of fraud. The Parties' fraud minimization procedures are to be cost-effective and implemented so as not to unduly burden or harm one harmone Party as compared to the other. 34.2 In cases of suspected fraudulent activity by an end user, at a minimum, the cooperation referenced in this Section 34 will include providing to the other Party, upon request, information concerning end users who terminate services to that Party without paying all outstanding charges. The Party seeking such information is responsible for securing the end user's permission to obtain such information. 34.3 AT&T will make available to CLEC all present and future fraud prevention or revenue protection features, including prevention, detection, or control functionality to the same extent that AT&T provides such protection to itself. These features include, but are not limited to, screening codes and call blocking of international (011+), 900 and 976 numbers. These features may include: (i) disallowance of call forwarding to international locations (011+), (ii) coin originating XXX XX digits, (iii) dial tone re-origination patches, (iv) terminating blocking of Toll Free Service (800) if AT&T is the provider of the Toll Fee Service and (v) 900/976 blocking. 34.3.1 AT&T will provide to CLEC the same procedures to detect and correct the accidental or malicious alteration of software underlying Network Elements or their subtending operational support systems by unauthorized third parties in the same manner it does so for itself. 34.3.2 AT&T will make a reasonable effort to protect and correct against unauthorized physical attachment, e.g. clip-on fraud, to loop facilities from the Main Distribution Frame up to and including the Network Interface Device.. Page 51 of 396 34.3.3 3.3 The Parties shall work cooperatively to minimize fraud associated with third-number billed calls, calling card calls, and any other services related to this Agreement. 34.3.4 In the event of fraud associated with a CLEC End User’s account, including 1+ IntraLATA toll, ported numbers and Alternatively Billed Service (ABS), the Parties agree that AT&T shall not be liable to CLEC for any fraud associated with CLEC’s end user’s account including 1+ IntraLATA toll, ported numbers and Alternately Billed Service (ABS), unless such fraud is determined to have been committed by an employee or other person under the control of AT&T. 34.3.5 AT&T shall use its fraud system to determine suspected occurrences of ABS-related fraud for CLEC customers, using the same criteria AT&T uses to monitor fraud on its own accounts. 34.3.5.1 AT&T will provide notification messages to CLEC on suspected occurrences of ABS-related fraud on CLEC accounts stored in the applicable LIDB. Subsequent to CLEC’s investigation of the notification message, CLEC’s Fraud Center will notify AT&T of any action that needs to be taken. AT&T will complete such action as requested by CLEC. 34.3.5.2 CLEC understands that the fraud notification messages only identify potential occurrences of fraud. CLEC understands and agrees that it will need to perform its own investigations to determine whether a fraud situation actually exists. CLEC understands and agrees that it will also need to determine what, if any, action should be taken as a result of a fraud notification message. 34.3.5.3 The Parties will provide contact names and numbers to each other for the exchange of fraud notification messages twenty-four (24) hours per day seven (7) days per week. 34.3.5.4 For each alert notification provided to CLEC, CLEC may request a corresponding thirty-day (30-day) historical report of ABS-related query processing. CLEC may request up to three reports per alert.

Cooperation on Preventing End User Fraud. 34.1 The Parties agree to cooperate with one another to investigate, minimize, and take corrective action in cases of fraud. The Parties' fraud minimization procedures are to be cost-effective and implemented so as not to unduly burden or harm one Party as compared to the other. 34.2 In cases of suspected fraudulent activity by an end user, at a minimum, the cooperation referenced in this Section 34 will include providing to the other Party, upon request, information concerning end users who terminate services to that Party without paying all outstanding charges. The Party seeking such information is responsible for securing the end user's permission to obtain such information. 34.3 AT&T will make available to CLEC all present and future fraud prevention or revenue protection features, including prevention, detection, or control functionality to the same extent that AT&T provides such protection to itself. These features include, but are not limited to, screening codes and call blocking of international (011+), 900 and 976 numbers. These features may include: (i) disallowance of call forwarding to international locations (011+), (ii) coin originating XXX XX digits, (iii) dial tone re-origination patches, (iv) terminating blocking of Toll Free Service (800) if AT&T is the provider of the Toll Fee Service and (v) 900/976 blocking. 34.3.1 AT&T will provide to CLEC the same procedures to detect and correct the accidental or malicious alteration of software underlying Network Elements or their subtending operational support systems by unauthorized third parties in the same manner it does so for itself. 34.3.2 AT&T will make a reasonable effort to protect and correct against unauthorized physical attachment, e.g. clip-on fraud, to loop facilities from the Main Distribution Frame up to and including the Network Interface Device. 34.3.3 The Parties shall work cooperatively to minimize fraud associated with third-number billed calls, calling card calls, and any other services related to this Agreement. 34.3.4 In the event of fraud associated with a an CLEC End User’s account, including 1+ IntraLATA toll, ported numbers and Alternatively Billed Service (ABS), the Parties agree that AT&T shall not be liable to CLEC for any fraud associated with CLEC’s end user’s account including 1+ IntraLATA toll, ported numbers and Alternately Billed Service (ABS), unless such fraud is determined to have been committed by an employee or other person under the control of AT&T. 34.3.5 AT&T shall use its fraud system to determine suspected occurrences of ABS-related fraud for CLEC customers, using the same criteria AT&T uses to monitor fraud on its own accounts. 34.3.5.1 AT&T will provide notification messages to CLEC on suspected occurrences of ABS-related fraud on CLEC accounts stored in the applicable LIDB. Subsequent to CLEC’s investigation of the notification message, CLEC’s Fraud Center will notify AT&T of any action that needs to be taken. AT&T will complete such action as requested by CLEC. 34.3.5.2 CLEC understands that the fraud notification messages only identify potential occurrences of fraud. CLEC understands and agrees that it will need to perform its own investigations to determine whether a fraud situation actually exists. CLEC understands and agrees that it will also need to determine what, if any, action should be taken as a result of a fraud notification message. 34.3.5.3 The Parties will provide contact names and numbers to each other for the exchange of fraud notification messages twenty-four (24) hours per day seven (7) days per week. 34.3.5.4 For each alert notification provided to CLEC, CLEC may request a corresponding thirty-day (30-day) historical report of ABS-related query processing. CLEC may request up to three reports per alert.

Cooperation on Preventing End User Fraud. ‌ 34.1 The Parties agree to cooperate with one another to investigate, minimize, and take corrective action in cases of fraud. The Parties' fraud minimization procedures are to be cost-effective and implemented so as not to unduly burden or harm one Party as compared to the other. 34.2 In cases of suspected fraudulent activity by an end user, at a minimum, the cooperation referenced in this Section 34 will include providing to the other Party, upon request, information concerning end users who terminate services to that Party without paying all outstanding charges. The Party seeking such information is responsible for securing the end user's permission to obtain such information. 34.3 AT&T SBC TEXAS will make available to CLEC all present and future fraud prevention or revenue protection features, including prevention, detection, or control functionality to the same extent that AT&T SBC TEXAS provides such protection to itself. These features include, but are not limited to, screening codes and call blocking of international (011+), 900 and 976 numbers. These features may include: (i) disallowance of call forwarding to international locations (011+), (ii) coin originating XXX XX digits, (iii) dial tone re-origination patches, (iv) terminating blocking of Toll Free Service (800) if AT&T SBC TEXAS is the provider of the Toll Fee Service and (v) 900/976 blocking. 34.3.1 AT&T SBC TEXAS will provide to CLEC the same procedures to detect and correct the accidental or malicious alteration of software underlying Network Elements or their subtending operational support systems by unauthorized third parties in the same manner it does so for itself. 34.3.2 AT&T SBC TEXAS will make a reasonable effort to protect and correct against unauthorized physical attachment, e.g. clip-on fraud, to loop facilities from the Main Distribution Frame up to and including the Network Interface Device. 34.3.3 The Parties shall work cooperatively to minimize fraud associated with third-number billed calls, calling card calls, and any other services related to this Agreement. 34.3.4 In the event of fraud associated with a an CLEC End User’s account, including 1+ IntraLATA toll, ported numbers and Alternatively Billed Service (ABS), the Parties agree that AT&T SBC TEXAS shall not be liable to CLEC for any fraud associated with CLEC’s end user’s account including 1+ IntraLATA toll, ported numbers and Alternately Billed Service (ABS), unless such fraud is determined to have been committed by an employee or other person under the control of AT&T.SBC TEXAS. Page 47 of 426 GENERAL TERMS AND CONDITIONS /SOUTHWESTERN BELL TELEPHONE, L.P. 34.3.5 AT&T SBC TEXAS shall use its fraud system to determine suspected occurrences of ABS-ABS- related fraud for CLEC customers, using the same criteria AT&T SBC TEXAS uses to monitor fraud on its own accounts. 34.3.5.1 AT&T SBC TEXAS will provide notification messages to CLEC on suspected occurrences of ABS-related fraud on CLEC accounts stored in the applicable LIDB. Subsequent to CLEC’s investigation of the notification message, CLEC’s Fraud Center will notify AT&T SBC TEXAS of any action that needs to be taken. AT&T SBC TEXAS will complete such action as requested by CLEC. 34.3.5.2 CLEC understands that the fraud notification messages only identify potential occurrences of fraud. CLEC understands and agrees that it will need to perform its own investigations to determine whether a fraud situation actually exists. CLEC understands and agrees that it will also need to determine what, if any, action should be taken as a result of a fraud notification message. 34.3.5.3 The Parties will provide contact names and numbers to each other for the exchange of fraud notification messages twenty-four (24) hours per day seven (7) days per week. 34.3.5.4 For each alert notification provided to CLEC, CLEC may request a corresponding thirty-day (30-day) historical report of ABS-related query processing. CLEC may request up to three reports per alert.