Common use of Corrective Action Activity Clause in Contracts

Corrective Action Activity. In the event material deficiencies are identified through testing or audits, Nationstar shall perform a root cause analysis and determine whether corrective action activity, including a plan for remediation of any consumer harm, is necessary. As part of Nationstar’s root cause analysis, Nationstar will examine whether the issue is systematic or isolated, whether it impacts policies and procedures, whether it impacts Nationstar’s training procedures, whether it impacts Nationstar’s technology, and the issue’s impact on Nationstar’s testing and audit procedures, and Nationstar will correct the issue as appropriate.

Corrective Action Activity. In the event material deficiencies are identified through testing or audits, Nationstar shall perform a root cause analysis and determine whether corrective action activity, including a plan for remediation of any consumer harm, is necessary. As part of Nationstar’s root cause analysis, Nationstar will examine whether the issue is systematic or isolated, whether it impacts policies and procedures, whether it impacts Nationstar’s training procedures, whether it impacts Nationstar’s technology, and the issue’s impact on Nationstar’s testing and audit procedures, and Nationstar will correct the issue as appropriate.