Coverage Times. Troubleshooting and Additional Support will be provided to the Client by Consultants between the hours of 10 am and 8 pm Eastern Time Monday through Friday, excluding Federal holidays, May 1 and the day after Thanksgiving. These times are referred to in this Agreement as “Consultant Business Hours”.
Appears in 2 contracts
Coverage Times. Troubleshooting and Additional Support will be provided to the Client by Consultants between the hours of 10 am and 8 pm Eastern Time Monday through Friday, excluding Federal holidays, May 1 holidays and the day after Thanksgiving. These times are referred to in this Agreement as “Consultant Business Hours”.
Appears in 2 contracts
Samples: redmine.palantetech.coop, hq.palantetech.com
Coverage Times. Troubleshooting and Additional Support will be provided to the Client by Consultants between the hours of 10 am and 8 6 pm Eastern Time Monday through Friday, excluding Federal federal holidays, May 1 (or the following Monday when May 1 falls on the weekend) and the day after Thanksgiving. These times are referred to in this Agreement as “Consultant Business Hours.”.
Appears in 1 contract
Samples: Work Agreement
