Credit Structure and Amounts. If TTR is exceeded for an Outage, Customer will receive a credit on its invoice equal to five percent (5%) of the MRC for Managed WLAN Service in the month of the Outage.
Appears in 5 contracts
Samples: Managed Wireless Lan + Service Level Agreement, Service Level Agreement, + Service Level Agreement
Credit Structure and Amounts. If TTR is exceeded for an Outage, Customer will receive a credit on its invoice equal to five percent (5%) of the MRC for Managed WLAN WFB Service in the month of the Outage.
Appears in 3 contracts
Samples: Service Level Agreement, Service Level Agreement, enterprise.verizon.com
Credit Structure and Amounts. If TTR is exceeded for an Outage, Customer will receive a credit on its invoice equal to five percent (5%) of the MRC for Managed WLAN Service in the month of the Outage.. TTR Verizon Data Maintenance β Network Outage Repair Time (Per incident) U.S. EMEA/Canada LATAM/APAC 3:30:00 3:59:59 5% 0% 0% 4:00:00 3:59:59 5% 5% 0% 6 Hours Plus 5% 5% 5%
Appears in 1 contract
Samples: www.verizon.com
