Customer Courtesy Clause Samples

The Customer Courtesy clause establishes expectations for respectful and professional behavior between the customer and service provider during their interactions. It typically requires both parties to communicate politely, refrain from abusive language, and cooperate in good faith throughout the duration of the agreement. By setting these standards, the clause helps prevent misunderstandings and conflicts, fostering a positive working relationship and ensuring smooth service delivery.
Customer Courtesy. Franchisee shall train its employees in customer courtesy; shall prohibit the use of loud or profane language; and shall instruct Collection crews to perform the work quietly. Franchisee shall use its best efforts to ensure that all employees present a neat appearance and conduct themselves in a courteous manner. If any employee is found to be discourteous or not to be performing services in the manner required by this Agreement, Franchisee shall take all necessary corrective measures. If City has notified Franchisee of a Complaint related to a discourteous or improper behavior, Franchisee will reassign the employee to duties not entailing contact with the public while Franchisee is pursuing its investigation and corrective action process. Such behavior will be penalized in accordance with the Liquidated Damages Section of this Agreement.
Customer Courtesy. Contractor shall ensure that its employees deal with members of the public in a courteous and professional manner.
Customer Courtesy. Contractor shall train its employees in Customer courtesy, shall prohibit the use of loud or profane language, and shall instruct Collection crews to perform the work quietly. Contractor shall use its best efforts to assure that all employees present a neat appearance and conduct themselves in a courteous manner. If any employee is found to be discourteous or not to be performing services in the manner required by this Agreement, Contractor shall take all necessary corrective measures including, but not limited to, transfer, discipline or termination. If City has notified Contractor of a complaint related to discourteous or improper behavior, Contractor will consider reassigning the employee to duties not entailing contact with the public while Contractor is pursuing its investigation and corrective action process.
Customer Courtesy. Franchisee shall train its employees in customer courtesy, shall prohibit the use of loud or profane language, and shall instruct Collection crews to perform the work quietly. Franchisee shall use its best efforts to ensure that all employees present a neat appearance and conduct themselves in a courteous manner. If any employee is found to be discourteous or not to be performing services in the manner required by this Agreement, Deleted: <#>Implementation Plan¶ The parties recognize that substantial planning will be required in order to assure an orderly¶ initiation of Food and Green Waste Collection services on January 1, 2016. To that end, the¶ City will require Contractor to submit by November I, 2015 a detailed implementation plan addressing, among other things, the steps Contractor will take and the schedule on which it will take them, to prepare for such an orderly initiation of service. The implementation plan shall cover Contractor's schedule for acquiring necessary equipment, personnel, storage and maintenance facilities, administrative offices, ... Deleted: ContractorFranchisee shall take all ... Franchisee shall take all necessary corrective measures. If City has notified Franchisee of a complaint related to a discourteous or improper behavior, Franchisee will reassign the employee to duties not entailing contact with the public while Franchisee is pursuing its investigation and corrective action process.