Customer Data Return Clause Samples
The Customer Data Return clause requires a service provider to return all customer data to the customer at the end of a contract or upon request. In practice, this means that when the business relationship ends, the provider must securely transfer any stored data back to the customer, often in a specified format and within a set timeframe. This clause ensures that customers retain control over their proprietary or sensitive information and prevents the provider from retaining or misusing the data after the agreement concludes.
Customer Data Return. Prior to termination or expiration of the Subscription Term, at Customer’s request, SAP shall provide to Customer, within a reasonable time period in a reasonable backup media format utilized by SAP, a final export of the Customer Data stored in the Computing Environment. Customer must verify the usability of this export within two (2) weeks of receipt. If Customer does not provide verification within the two- week period, the exported Customer Data shall be deemed usable.
Customer Data Return. Prior to termination or expiration of the Subscription Term, at Customer`s request, SAP shall provide to Customer, within a reasonable time period in a reasonable backup media format utilized by SAP, a final export of the Customer Data stored in the SAP S/4HANA Cloud, extended edition System. Customer must verify the usability of this export within two weeks of receipt. In the event Customer does not provide verification within the two-week period, the exported Customer Data shall be deemed usable./ Pengembalian Data Pelanggan. Sebelum pengakhiran atau berakhirnya Jangka Waktu Berlangganan, sesuai permintaan Pelanggan, SAP akan memberikan kepada Pelanggan, dalam periode waktu yang wajar dalam format media cadangan yang wajar yang digunakan oleh SAP, ekspor akhir dari Data Pelanggan yang disimpan dalam Sistem S/4HANA Cloud, extended edition. Pelanggan harus memverifikasi kegunaan ekspor ini dalam dua minggu sejak penerimaan. Apabila ▇▇▇▇▇▇▇▇▇ tidak memberikan verifikasi dalam periode dua minggu, Data Pelanggan yang diekspor akan dianggap dapat digunakan.
Customer Data Return. Prior to termination or expiration of the Subscription Term, at Customer`s request, SAP shall provide to Customer, within a reasonable time period in a reasonable backup media format utilized by SAP, a final export of the Customer Data stored in the SAP S/4HANA Cloud, extended edition System. Customer must verify the usability of this export within two weeks of receipt. In the event Customer does not provide verification within the two-week period, the exported Customer Data shall be deemed usable. 客户数据归还。在租用期限终止或有效期届满之前，SAP 应根据客户要求在合理期限内以 SAP 使用的合理备份介质格式向客户提供存储在 SAP S/4HANA Cloud（扩展版）[ERP 云商务套件扩展版]系统中的客户数据的最终导出文件。客户必须在收到后两（2）周内验证导出数据的可用性。若客户在两周内未提供验证，导出的客户数据应被视为可用。
Customer Data Return. Prior to termination or expiration of the Subscription Term, at Customer`s request, SAP shall provide to Customer, within a reasonable time period in a reasonable backup media format utilized by SAP, a final export of the Customer Data stored in the SAP ERP PCE System. Customer must verify the usability of this export within two weeks of receipt. In the event Customer does not provide verification within the two-week period, the exported Customer Data shall be deemed usable. 客户数据归还。在租用期限终止或有效期届满之前，SAP 应根据客户要求在合理期限内以 SAP 使用的合理备份介质格式向客户提供存储在 SAP ERP PCE 系统中的客户数据的最终导出文件。客户必须在收到后两（2）周内验证导出数据的可用性。若客户在两周内未提供验证，导出的客户数据应被视为可用。
Customer Data Return. Prior to termination or expiration of the Subscription Term, at Customer`s request, SAP shall provide to Customer, within a reasonable time period in a reasonable backup media format utilized by SAP, a final export of the Customer Data stored in the SAP S/4HANA Cloud, extended edition System. Customer must verify the usability of this export within two weeks of receipt. In the event Customer does not provide verification within the two-week period, the exported Customer Data shall be deemed usable. 고객 데이터 반환. 등록 기간 해지 또는 만료 전 고객의 요청이 있을 경우, SAP 는 합당한 기간 내에 SAP S/4HANA Cloud, extended edition 시스템에 저장된 고객 데이터를 최종적으로 내보내기 위해 SAP 가 활용하고 있는 적절한 백업 미디어 형식으로 고객에 제공합니다. 고객은 수령 후 2 주 이내에 이러한 내보내기 사용성 여부를 확인해야 합니다. 고객이 2 주 내에 확인하지 않은 경우, 내보내기가 완료된 고객 데이터는 사용할 수 있는 것으로 간주합니다.
Customer Data Return. Prior to termination or expiration of the Subscription Term, at Customer`s request, SAP shall provide to Customer, within a reasonable time period in a reasonable backup media format utilized by SAP, a final export of the Customer Data stored in the RISE with SAP S/4HANA Cloud, PE System. Customer must verify the usability of this export within two weeks of receipt. In the event Customer does not provide verification within the two-week period, the exported Customer Data shall be deemed usable. 客户数据归还。在订阅期限终止或有效期届满之前，SAP 应根据客户要求在合理期限内以 SAP 使用的合理备份介质格式向客户提供存储在 RISE with SAP S/4HANA Cloud（私有云版本）[ERP 云业务转型即服务私有云版本]系统中的客户数据的最终导出文件。客户必须在收到后两（2）周内验证导出数据的可用性。若客户在两周内未提供验证，导出的客户数据应被视为可用。 2.7. Additional Services. Customer may request Additional Services, (or the SAP Services Team may request such services on Customer’s behalf) through a service request on the SAP Service Request Platform. SAP will inform Customer (or Partner, if applicable) of the fees that will apply to the requested Additional Service, and Customer (or Partner, if applicable) shall confirm the purchase of such service. Any Additional Services completed by SAP will be invoiced monthly in arrears. “Additional Services” are specific tasks related to the Cloud Service systems identified in the RISE with SAP S/4HANA Cloud, private edition Roles and Responsibilities Documentation (made available to Customer on SAP’s website or upon request) as “Additional Service.” 额外服务。客户可通过 SAP 服务请求平台上的服务请求来请求额外服务（或 SAP 服务团队可代表客户请求此类 服务）。SAP 将告知客户（或合作伙伴，若适用）适用于请求的额外服务的费用，客户（或合作伙伴，若适用）应确认购买此类服务。SAP 完成的任何额外服务均按月延后开具发票。“额外服务”是指与云服务系统相关的 特定任务，见 RISE with SAP S/4HANA Cloud（私有云版本）[ERP 云业务转型即服务私有云版本]角色和责任文 档（通过 SAP 网站或应客户请求提供）中规定的额外服务。