Common use of Customer Data Clause in Contracts

Customer Data. 14.1 The CONTRACTOR shall not delete or remove any proprietary notices contained within or relating to the CUSTOMER Data. 14.2 The CONTRACTOR shall not store, copy, disclose, or use the CUSTOMER Data except as necessary for the performance by the CONTRACTOR of its obligations under this Contract or as otherwise expressly authorised in writing by the CUSTOMER. 14.3 To the extent that CUSTOMER Data is held and/or processed by the CONTRACTOR, the CONTRACTOR shall supply that CUSTOMER Data to the CUSTOMER as requested by the CUSTOMER in the format specified in Schedule 2-6. 14.4 The CONTRACTOR shall take responsibility for preserving the integrity of CUSTOMER Data and preventing the corruption or loss of CUSTOMER Data. 14.5 The CONTRACTOR shall perform secure back-ups of all CUSTOMER Data and shall ensure that up-to-date back-ups are stored off-site in accordance with the BCDR Plan. The CONTRACTOR shall ensure that such back-ups are available to the CUSTOMER at all times upon request and are delivered to the CUSTOMER at no less than the period specified in Schedule 2-6. 14.6 The CONTRACTOR shall ensure that any system on which the CONTRACTOR holds any CUSTOMER Data, including back-up data, is a secure system that complies with the Security Policy. 14.7 If the CUSTOMER Data is corrupted, lost or sufficiently degraded as a result of the CONTRACTOR's Default so as to be unusable, the CUSTOMER may: 14.7.1 require the CONTRACTOR (at the CONTRACTOR's expense) to restore or procure the restoration of CUSTOMER Data to the extent and in accordance with the requirements specified the BCDR Plan and the CONTRACTOR shall do so as soon as practicable but not later than the period specified in Schedule 2-6; and/or 14.7.2 itself restore or procure the restoration of CUSTOMER Data, and shall be repaid by the CONTRACTOR any reasonable expenses incurred in doing so to the extent and in accordance with the requirements specified in the BCDR Plan. 14.8 If at any time the CONTRACTOR suspects or has reason to believe that CUSTOMER Data has or may become corrupted, lost or sufficiently degraded in any way for any reason, then the CONTRACTOR shall notify the CUSTOMER immediately and inform the CUSTOMER of the remedial action the CONTRACTOR proposes to take.

Customer Data. 14.1 13.1 The CONTRACTOR shall not delete or remove any proprietary notices contained within or relating to the CUSTOMER Data. 14.2 13.2 The CONTRACTOR shall not store, copy, disclose, or use the CUSTOMER Data except as necessary for the performance by the CONTRACTOR of its obligations under this Contract or as otherwise expressly authorised in writing by the CUSTOMER. 14.3 13.3 To the extent that CUSTOMER Data is held and/or processed by the CONTRACTOR, the CONTRACTOR shall supply that CUSTOMER Data to the CUSTOMER as requested by the CUSTOMER in the format specified in Schedule 2-6. 14.4 13.4 The CONTRACTOR shall take responsibility for preserving the integrity of CUSTOMER Data and preventing the corruption or loss of CUSTOMER Data. 14.5 13.5 The CONTRACTOR shall perform secure back-ups of all CUSTOMER Data and shall ensure that up-to-date back-ups are stored off-site in accordance with the BCDR Plan. The CONTRACTOR shall ensure that such back-ups are available to the CUSTOMER at all times upon request and are delivered to the CUSTOMER at no less than the period specified in Schedule 2-6. 14.6 13.6 The CONTRACTOR shall ensure that any system on which the CONTRACTOR holds any CUSTOMER Data, including back-up data, is a secure system that complies with the Security Policy. 14.7 13.7 If the CUSTOMER Data is corrupted, lost or sufficiently degraded as a result of the CONTRACTOR's Default so as to be unusable, the CUSTOMER may: 14.7.1 13.7.1 require the CONTRACTOR (at the CONTRACTOR's expense) to restore or procure the restoration of CUSTOMER Data to the extent and in accordance with the requirements specified the BCDR Plan and the CONTRACTOR shall do so as soon as practicable but not later than the period specified in Schedule 2-6; and/or 14.7.2 13.7.2 itself restore or procure the restoration of CUSTOMER Data, and shall be repaid by the CONTRACTOR any reasonable expenses incurred in doing so to the extent and in accordance with the requirements specified in the BCDR Plan. 14.8 13.8 If at any time the CONTRACTOR suspects or has reason to believe that CUSTOMER Data has or may become corrupted, lost or sufficiently degraded in any way for any reason, then the CONTRACTOR shall notify the CUSTOMER immediately and inform the CUSTOMER of the remedial action the CONTRACTOR proposes to take.

Customer Data. 14.1 The CONTRACTOR shall not delete or remove any proprietary notices contained within or relating to the CUSTOMER Data. 14.2 The CONTRACTOR shall not store, copy, disclose, or use the CUSTOMER Data except as necessary for the performance by the CONTRACTOR of its obligations under this Contract or as otherwise expressly authorised in writing by the CUSTOMER. 14.3 To the extent that CUSTOMER Data is held and/or processed by the CONTRACTOR, the CONTRACTOR shall supply that CUSTOMER Data to the CUSTOMER as requested by the CUSTOMER in the format specified in Schedule 2-6. 14.4 The CONTRACTOR shall take responsibility for preserving the integrity of CUSTOMER Data and preventing the corruption or loss of CUSTOMER Data. 14.5 The CONTRACTOR shall perform secure back-ups of all CUSTOMER Data and shall ensure that up-to-date back-ups are stored off-site in accordance with the BCDR Plan. The CONTRACTOR shall ensure that such back-ups are available to the CUSTOMER at all times upon request and are delivered to the CUSTOMER at no less than the period specified in Schedule 2-6. 14.6 The CONTRACTOR shall ensure that any system on which the CONTRACTOR holds any CUSTOMER Data, including back-up data, is a secure system that complies with the Security Policy. 14.7 If the CUSTOMER Data is corrupted, lost or sufficiently degraded as a result of the CONTRACTOR's Default so as to be unusable, the CUSTOMER may: 14.7.1 require the CONTRACTOR (at the CONTRACTOR's expense) to restore or procure the restoration of CUSTOMER Data to the extent and in accordance with the requirements specified the BCDR Plan and the CONTRACTOR shall do so as soon as practicable but not later than the period specified in Schedule 2-6; and/orand/or Schedule 2 (Model Contract) v 1.00 18 14.7.2 itself restore or procure the restoration of CUSTOMER Data, and shall be repaid by the CONTRACTOR any reasonable expenses incurred in doing so to the extent and in accordance with the requirements specified in the BCDR Plan. 14.8 If at any time the CONTRACTOR suspects or has reason to believe that CUSTOMER Data has or may become corrupted, lost or sufficiently degraded in any way for any reason, then the CONTRACTOR shall notify the CUSTOMER immediately and inform the CUSTOMER of the remedial action the CONTRACTOR proposes to take.

Customer Data. 14.1 The CONTRACTOR SERVICE PROVIDER shall not delete or remove any proprietary notices contained within or relating to the CUSTOMER Data. 14.2 . The CONTRACTOR SERVICE PROVIDER shall not store, copy, disclose, or use the CUSTOMER Data except as necessary for the performance by the CONTRACTOR SERVICE PROVIDER of its obligations under this Contract or as otherwise expressly authorised in writing by the CUSTOMER. 14.3 . To the extent that CUSTOMER Data is held and/or processed by the CONTRACTORSERVICE PROVIDER, the CONTRACTOR SERVICE PROVIDER shall supply that CUSTOMER Data to the CUSTOMER as requested by the CUSTOMER in the format specified in Schedule 2-6. 14.4 . The CONTRACTOR SERVICE PROVIDER shall take responsibility for preserving the integrity of CUSTOMER Data and preventing the corruption or loss of CUSTOMER Data. 14.5 . The CONTRACTOR SERVICE PROVIDER shall perform secure back-ups of all CUSTOMER Data and shall ensure that up-to-date back-ups are stored off-site in accordance with the BCDR Plan. The CONTRACTOR SERVICE PROVIDER shall ensure that such back-ups are available to the CUSTOMER at all times upon request and are delivered to the CUSTOMER at no less than the period specified in Schedule 2-6. 14.6 . The CONTRACTOR SERVICE PROVIDER shall ensure that any system on which the CONTRACTOR SERVICE PROVIDER holds any CUSTOMER Data, including back-up data, is a secure system that complies with the Security Policy. 14.7 . If the CUSTOMER Data is corrupted, lost or sufficiently degraded as a result of the CONTRACTORSERVICE PROVIDER's Default so as to be unusable, the CUSTOMER may: 14.7.1 : require the CONTRACTOR SERVICE PROVIDER (at the CONTRACTORSERVICE PROVIDER's expense) to restore or procure the restoration of CUSTOMER Data to the extent and in accordance with the requirements specified the BCDR Plan and the CONTRACTOR SERVICE PROVIDER shall do so as soon as practicable but not later than the period specified in Schedule 2-6; and/or 14.7.2 and/or itself restore or procure the restoration of CUSTOMER Data, and shall be repaid by the CONTRACTOR SERVICE PROVIDER any reasonable expenses incurred in doing so to the extent and in accordance with the requirements specified in the BCDR Plan. 14.8 . If at any time the CONTRACTOR SERVICE PROVIDER suspects or has reason to believe that CUSTOMER Data has or may become corrupted, lost or sufficiently degraded in any way for any reason, then the CONTRACTOR SERVICE PROVIDER shall notify the CUSTOMER immediately and inform the CUSTOMER of the remedial action the CONTRACTOR SERVICE PROVIDER proposes to take.

Customer Data. 14.1 The CONTRACTOR SERVICE PROVIDER shall not delete or remove any proprietary notices contained within or relating to the CUSTOMER Data. 14.2 . The CONTRACTOR SERVICE PROVIDER shall not store, copy, disclose, or use the CUSTOMER Data except as necessary for the performance by the CONTRACTOR SERVICE PROVIDER of its obligations under this Contract Contract, each Access Agreement or as otherwise expressly authorised in writing by the CUSTOMER. 14.3 . To the extent that CUSTOMER Data is held and/or processed by the CONTRACTORSERVICE PROVIDER, the CONTRACTOR SERVICE PROVIDER shall supply that CUSTOMER Data to the CUSTOMER as requested by the CUSTOMER in the format specified in Schedule 2-6. 14.4 . The CONTRACTOR SERVICE PROVIDER shall take responsibility for preserving the integrity of CUSTOMER Data and preventing the corruption or loss of CUSTOMER Data. 14.5 . The CONTRACTOR SERVICE PROVIDER shall perform secure back-ups of all CUSTOMER Data and shall ensure that up-to-date back-ups are stored off-site in accordance with the BCDR Plan. The CONTRACTOR SERVICE PROVIDER shall ensure that such back-ups are available to the CUSTOMER at all times upon request and are delivered to the CUSTOMER at no less than the period specified in Schedule 2-6. 14.6 . The CONTRACTOR SERVICE PROVIDER shall ensure that any system on which the CONTRACTOR SERVICE PROVIDER holds any CUSTOMER Data, including back-up data, is a secure system that complies with the Security Policy. 14.7 . If the CUSTOMER Data is corrupted, lost or sufficiently degraded as a result of the CONTRACTOR's SERVICE PROVIDER'’s Default so as to be unusable, the CUSTOMER may: 14.7.1 : require the CONTRACTOR SERVICE PROVIDER (at the CONTRACTOR's SERVICE PROVIDER'’s expense) to restore or procure the restoration of CUSTOMER Data to the extent and in accordance with the requirements specified the BCDR Plan and the CONTRACTOR SERVICE PROVIDER shall do so as soon as practicable but not later than the period specified in Schedule 2-6; and/or 14.7.2 and/or itself restore or procure the restoration of CUSTOMER Data, and shall be repaid by the CONTRACTOR SERVICE PROVIDER any reasonable expenses incurred in doing so to the extent and in accordance with the requirements specified in the BCDR Plan. 14.8 . If at any time the CONTRACTOR SERVICE PROVIDER suspects or has reason to believe that CUSTOMER Data has or may become corrupted, lost or sufficiently degraded in any way for any reason, then the CONTRACTOR SERVICE PROVIDER shall notify the CUSTOMER immediately and inform the CUSTOMER of the remedial action the CONTRACTOR SERVICE PROVIDER proposes to take.