Common use of Customer Service, Dispute Resolution Clause in Contracts

Customer Service, Dispute Resolution. If you have a question about your XOOM charges or service you may contact XOOM directly by calling 0-000-000-0000 during our service hours which are posted at xxx.xxxxxxxxxx.xxx; by sending a letter to: XOOM Energy Illinois, LLC, 00000 Xxxxxxxxxxx Xxxx, Xxxxx 000, Xxxxxxxxxxxx, XX 00000, or by sending an email to xxxxxxxxxxxx@xxxxxxxxxx.xxx. For questions about your local utility bill, please contact your local utility directly. XOOM will refer all complaints to a representative who will use reasonable efforts in good faith to reach a mutually satisfactory solution. If a dispute cannot be resolved, you may appeal to the Illinois Commerce Commission (“ICC”) by calling 0-000-000-0000 or for TTY toll free at 0-000-000-0000, M-F 8:30 a.m. - 5:00 p.m.,or visit the website xxx.xxx.xxxxxxxx.xxx You may also call the Citizens Utility Board (“CUB”) toll free at 1-800-669- 5556 from 8:30 a.m. - 5:30 p.m. M-F, or visit the CUB website at xxx.xxxxxxxxxxxxxxxxxxxx.xxx or as otherwise specified by the CUB.

Customer Service, Dispute Resolution. If you have a question about your XOOM charges or service you may contact XOOM directly by calling 0-000-000-0000 during our service hours which are posted at xxx.xxxxxxxxxx.xxx; by sending a letter to: XOOM Energy Illinois, LLC, 00000 Xxxxxxxxxxx Xxxx, Xxxxx 000, Xxxxxxxxxxxx, XX 00000, or by sending an email to xxxxxxxxxxxx@xxxxxxxxxx.xxx. For questions about your local utility bill, please contact your local utility directly. XOOM will refer all complaints to a representative who will use reasonable efforts in good faith to reach a mutually satisfactory solution. If a dispute cannot be resolved, you may appeal to the Illinois Commerce Commission (“ICC”) by calling 0-000-000-0000 or for TTY toll free at 01-000800-000-0000858- 9277, M-F 8:30 a.m. - 5:00 p.m.,or visit the website xxx.xxx.xxxxxxxx.xxx You may also call the Citizens Utility Board (“CUB”) toll free at 10-800000-669- 5556 000-0000 from 8:30 a.m. - 5:30 p.m. M-F, or visit the CUB website at xxx.xxxxxxxxxxxxxxxxxxxx.xxx or as otherwise specified by the CUB.

Customer Service, Dispute Resolution. If you have a question about your XOOM charges or service you may contact XOOM directly by calling 0-000-000-0000 during our service hours which are posted at xxx.xxxxxxxxxx.xxx; by sending a letter to: XOOM Energy Illinois, LLC, 00000 Xxxxxxxxxxx Xxxx, Xxxxx 000, Xxxxxxxxxxxx, XX 00000, or by sending an email to xxxxxxxxxxxx@xxxxxxxxxx.xxx. For questions about your local utility bill, please contact your local utility directly. XOOM will refer all complaints to a representative who will use reasonable efforts in good faith to reach a mutually satisfactory solution. If a dispute cannot be resolved, you may appeal to the Illinois Commerce Commission (“ICC”) by calling 0-000-000-0000 or for TTY toll free at 0-000-000-0000, M-F 8:30 a.m. - 5:00 p.m.,or , or visit the website xxx.xxx.xxxxxxxx.xxx You may also call the Citizens Utility Board (“CUB”) toll free at 1-800-669- 5556 from 8:30 a.m. - 5:30 p.m. M-F, or visit the CUB website at xxx.xxxxxxxxxxxxxxxxxxxx.xxx or as otherwise specified by the CUB.

Customer Service, Dispute Resolution. If you have a question about your XOOM charges or service you may contact XOOM directly by calling 0-000-000-0000 during our service hours which are posted at xxx.xxxxxxxxxx.xxx; by sending a letter to: XOOM Energy Illinois, LLC, 00000 Xxxxxxxxxxx Xxxx, Xxxxx 000, Xxxxxxxxxxxx, XX 00000, or by sending an email to xxxxxxxxxxxx@xxxxxxxxxx.xxx. For questions about your local utility bill, please contact your local utility directly. XOOM will refer all complaints to a representative who will use reasonable efforts in good faith to reach a mutually satisfactory solution. If a dispute cannot be resolved, you may appeal to the Illinois Commerce Commission (“ICC”) by calling 0-000-000-0000 or for TTY toll free at 01-000800-000-0000858- 9277, M-F 8:30 a.m. - 5:00 p.m.,or , or visit the website xxx.xxx.xxxxxxxx.xxx You may also call the Citizens Utility Board (“CUB”) toll free at 10-800000-669- 5556 000-0000 from 8:30 a.m. - 5:30 p.m. M-F, or visit the CUB website at xxx.xxxxxxxxxxxxxxxxxxxx.xxx or as otherwise specified by the CUB.

Customer Service, Dispute Resolution. If you have a question about your XOOM charges or service you may contact XOOM directly by calling 0-000-000-0000 during our service hours which are posted at xxx.xxxxxxxxxx.xxx; by sending a letter to: XOOM Energy Illinois, LLC, 00000 Xxxxxxxxxxx Xxxx, Xxxxx 000, XxxxxxxxxxxxHuntersville, XX 00000NC 28078, or by sending an email to xxxxxxxxxxxx@xxxxxxxxxx.xxx. For questions about your local utility bill, please contact your local utility directly. XOOM will refer all complaints to a representative who will use reasonable efforts in good faith to reach a mutually satisfactory solution. If a dispute cannot be resolved, you may appeal to the Illinois Commerce Commission (“ICC”) by calling 0-000-000-0000 or for TTY toll free at 01-000800-000-0000858- 9277, M-F 8:30 a.m. - 5:00 p.m.,or visit the website xxx.xxx.xxxxxxxx.xxx You may also call the Citizens Utility Board (“CUB”) toll free at 10-800000-669- 5556 000-0000 from 8:30 a.m. - 5:30 p.m. M-F, or visit the CUB website at xxx.xxxxxxxxxxxxxxxxxxxx.xxx or as otherwise specified by the CUB.