Customer Site Device Management Rate Card Resource Management. a. Service Component Provider shall utilize and manage the Rate Card Resources used to perform Services efficiently and according to the Service Levels. Customers shall approve in advance the nature and extent of Rate Card Resources to be provided by Respondent, and the level of effort to be expended in connection therewith, and may, in its reasonable discretion, increase or decrease such Services and/or effort on a monthly basis.
Appears in 5 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement
