Common use of Customer’s scripts Clause in Contracts

Customer’s scripts. The use of scripts is the Customer’s responsibility, including everything the provisioning, upload, management and troubleshooting (unless it’s server related) of Customer’s scripts. The Customer may use his own scripts on the server, without adminis- trative authorization. However, if VIDEOTRON determines, at its sole discretion, that the scripts disrupt the operation of its servers, VID- EOTRON reserves the right to immediately disable the scripting, without notifying the Customer in advance. The Customer will be notified once disabling has occurred. More specifically, if a script is found to over-utilize the server, access to the Web directory in which the scripts are saved will be disabled and the Customer’s scripts will be rendered useless. It is then the responsibility of the Customer to modify any problem script and prove that he has corrected the problem. VIDEOTRON will turn the scripting back on after receipt of the details of the modifications in writing. The reactivation delay is normally three (3) days. If the script is still problematic, the Customer will be deprived of any access to the Web directory in which the scripts are saved. In such a case, the Customer shall modify his script again and prove to VIDEOTRON that it is now better and more efficient, which will be confirmed by VIDEOTRON, at its sole discretion. Once VIDEOTRON is satisfied with the replacement of the old script with the new script on the server, it will turn the scripting back on. If the problem persists, the Customer will be permanently deprived of the possibility of using any script. All scripts should be enabled to access files or directories within their own root level. Nothing will be “registered on the server” under any circumstances. If a script does not function because of calling outside its directory, VIDEOTRON will not modify it and will not offer assistance: it is the Customer’s responsibility to modify his script so that it functions adequately.

Customer’s scripts. The use of scripts is the Customer’s responsibility, including everything the provisioning, upload, management and troubleshooting (unless it’s server related) of Customer’s scripts. The Customer may use his own scripts on the server, without adminis- trative administrative authorization. However, if VIDEOTRON determines, at its sole discretion, that the scripts disrupt the operation of its servers, VID- EOTRON VIDEOTRON reserves the right to immediately disable the scripting, without notifying the Customer in advance. The Customer will be notified once disabling has occurred. More specifically, if a script is found to over-utilize the server, access to the Web directory in which the scripts are saved will be disabled and the Customer’s scripts will be rendered useless. It is then the responsibility of the Customer to modify any problem script and prove that he has corrected the problem. VIDEOTRON will turn the scripting back on after receipt of the details of the modifications in writing. The reactivation delay is normally three (3) days. If the script is still problematic, the Customer will be deprived of any access to the Web directory in which the scripts are saved. In such a case, the Customer shall modify his script again and prove to VIDEOTRON that it is now better and more efficient, which will be confirmed by VIDEOTRON, at its sole discretion. Once VIDEOTRON is satisfied with the replacement of the old script with the new script on the server, it will turn the scripting back on. If the problem persists, the Customer will be permanently deprived of the possibility of using any script. All scripts should be enabled to access files or directories within their own root level. Nothing will be “registered on the server” under any circumstances. If a script does not function because of calling outside its directory, VIDEOTRON will not modify it and will not offer assistance: it is the Customer’s responsibility to modify his script so that it functions adequately.