Common use of CUSTOMER’S UNDERTAKINGS AND OBLIGATIONS Clause in Contracts

CUSTOMER’S UNDERTAKINGS AND OBLIGATIONS. 2.1 The Customer shall: a) Use the Locker only for the purpose for which it is provided and in accordance with applicable law and regulations. b) Abide by rules and regulations for locker operation as the Bank may from time to time adopt. c) Keep the key, password or any other identification mechanism provided by the Bank for opening of the Locker in a place of safety, not share the same with any other person and not allow the same to fall into hands of any other person, so as to save unauthorized use of the Locker. d) Operate the Locker only using the key, password or any other identification mechanism provided by the Bank and not otherwise. e) Not to tamper with or make a copy of key or any other identification mechanism provided by the Bank for operation of the Locker. f) Inform the Bank forthwith in case of loss of the key, password or any other identification mechanism provided by the Bank for the operation of the Locker. g) Return forthwith to the Bank in case of finding the key, password or any other identification mechanism provided by the Bank for the operation of the Locker, earlier having been reported to the Bank as lost. h) Pay to the Bank the Rent when due and bear all costs incurred by the Bank for- i. Changing the lock and repairs to the Locker on the Customer’s reporting of loss of key provided by the Bank; and ii. Breaking open of the Locker in terms of this Agreement. i) Inform the Bank forthwith in case of the change of address of the Customer providing new address and contact details including phone number, email id, mobile number etc. j) The Customer presence is mandatory during the Break Open process. k) All repairs required to be done to the Locker, lock, or the key, shall be done exclusively by the workmen appointed by the Bank. If the lost key is found, the same to be handed over to the Bank immediately. l) The customer key pertaining to the Locker hired by him/her will be given to the Customer. This key will always remain the property of the Bank. The master key will always be with the Bank. It is understood by the Customer that the Locker can be opened using both the keys and not by any one of the keys singly. And the master key is not required to lock the Locker. m) The Customer shall indemnify the Bank against any demand, claim, loss, damages cost, and expenses made against, sustained or incurred by the Bank by reason of the use of the locker by the Customer in contravention of this provision. The Customer shall whenever be required by the Bank permit it to inspect the contents of the locker for ascertaining that the above conditions are fulfilled. If the bank finds out any illegal, prohibited or hazardous substance as stated above, the bank shall have the right to take appropriate action against the hirer as it deems fit and proper in the circumstances and as open to it under law. n) The Customer shall indemnify the Bank and keep the Bank indemnified and save harmless at all times from all and any loss, damages, costs, expenses, actions, proceedings that may be incurred/suffered or made/taken by or against the Bank by reasons of any breach of any terms and conditions hereof by the Customer. o) All the Customers are mandatorily required to be present in the Locker branch to surrender the locker.

CUSTOMER’S UNDERTAKINGS AND OBLIGATIONS. 2.1 The Customer shall: a) 2.1 Use the Locker only for the purpose for which it is provided and in accordance with accordancewith applicable law and regulations.; b) Abide 2.2 Operate the Locker only using the key, password or any other identification mechanism provided by rules and regulations for locker operation as the Bank may from time to time adopt.and not otherwise; c) 2.3 Keep the key, password or any other identification mechanism provided by the Bank for opening of to open the Locker in a place of safety, not share the same with any other person and not allow the same to fall into hands of any other person, so as to save from unauthorized use of the Locker.; d) Operate the Locker only using the key, password or any other identification mechanism provided 2.4 Abide by rules and regulations for locker operations as the Bank and not otherwise.may adopt from time to time; e) 2.5 Not to tamper temper with or make a copy of key or any other identification mechanism provided by the Bank for operation of the Locker.; f) 2.6 Inform the Bank forthwith in case of loss of the key, password or any other identification mechanism provided by the Bank for the operation of the Locker.; g) 2.7 Return forthwith to the Bank in case of finding the key, password or any other identification mechanism provided by the Bank for the operation of the Locker, earlier having been reported to the Bank as lost.; h) 2.8 Pay to the Bank immediately the Rent when due and bear all costs incurred by the Bank for-for - i. (i) Changing the lock and repairs to the Locker on the Customer’s reporting of loss of key provided by the Bank; and (ii. ) Breaking open of the Locker in terms of this Agreement. i(iii) The stamp duty on the Locker Agreement shall be borne by the hirer/s. 2.9 Inform the Bank forthwith in case of the change of address of the Customer providing new address and contact details including phone number, email id, mobile number etc. j) 2.10 The Customer presence is mandatory during Hirer/s hereby undertakes and covenants that, they shall not duplicate the Break Open processlocker key provided by the Bank for locker operation for any reason and under any circumstances whatsoever. In the event of any duplication of key, the hirer/s shall be solely held responsible for any cost and consequences thereof and the Hirer/s shall not be entitled to claim any compensation, damages, loss under any nomenclature from the Bank under any circumstances. k3.1 The Bank shall have a right to: a) All repairs required Recover the Rent and any other cost incurred by the Bank in relation to be done the Locker by debiting the Customer’s account, in the event the same is not paid by the Customer, when due; b) Refuse access to the Locker- i. In case the due rent of the Locker remains unpaid; and /or ii. Customer fails to provide proof of identity when demanded by the Bank, at the time of seeking access to the Locker, lock, or . c) The hirer shall give at least one week prior notice to the key, Bank. In case he/she wishes to surrender the locker. The hirer shall remove all her/his belongings stored in the locker and handover the keys to the Bank official. d) The Bank shall be done exclusively entitled to revise rent after displaying notice of its intentions to do so on its Notice Board at least 10 days in advance and thereafter the revised rent shall apply. The hirers shall give standing instructions to the Branch for payment of the rent by debiting the workmen appointed Hirer/s saving / current account with the Branch. e) The Bank also reserves the right to terminate the hiring arrangement by giving one month notice in writing to the hirer without assigning any reason therefore. f) The Bank shall be entitled to ask for Locker Deposit from the hirer. The said deposit shall carry interest as may be prescribed by the Bank. If Such Deposit shall be kept exclusively under term deposit product - Locker Deposit (LODP) the lost key is found, period of which will be of 36 months after completion of which the receipt will be renewed again automatically for the same to period under the same product by adding interest in principal amount. The said deposit receipt shall be handed over to pledged with the Bank immediately. l) and the same shall be lien marked, as per the RBI Policy. The customer key pertaining to the Locker hired by him/her acknowledgement copy of said FDR Receipt will be given to the Customer. This key will always remain the property of the BankLocker hirer on demand. The master key will always be with the Bank. It is understood by the Customer that the Locker can be opened using both the keys and not by any one of the keys singly. And the master key is not required to lock the Locker. m) The Customer shall indemnify the Bank against any demand, claim, loss, damages cost, and expenses made against, sustained or incurred by the Bank by reason of the use of the locker by the Customer in contravention of this provision. The Customer shall whenever be required by the Bank permit it to inspect the contents of the locker for ascertaining that the above conditions are fulfilled. If the bank finds out any illegal, prohibited or hazardous substance as stated above, the bank shall have the right to take appropriate action the deposit amount and interest thereon against the hirer as it deems fit arrears of locker rent, locker operation charges and/or other moneys due, if any. g) The amount of Locker Deposit shall include locker rent of 3 years and proper Locker break-open cost which will consist of actual charges to be paid for break open, cost of correspondence/communication with customer, advertisement to be given in local newspaper, video shooting, change of lock/lever and preparing new keys after break open and Bank’s service charges. h) If locker rent is collected in advance, in the circumstances and as open event of surrender of a locker by a customer, the proportionate amount of advance rent collected shall be refunded to it under lawthe customer. ni) The Customer If the rent is not paid within 30 days from the due date then penalty at the rate of Rs. 100 plus GST per month shall indemnify the be applicable. Bank and keep the Bank indemnified and save harmless at all times from all and any loss, damages, costs, expenses, actions, proceedings that may be incurred/suffered or made/taken by or against the Bank by reasons of any breach of any terms and conditions hereof is also guided by the Customerprovisions of Sections 45 ZC to 45 ZF of the Banking Regulation Act, 1949 and the Multi State Co-operative Societies Act, 2002 and the relevant provisions of Indian Contract Act and Indian Succession Act. o) All the Customers are mandatorily required to be present in the Locker branch to surrender the locker.

CUSTOMER’S UNDERTAKINGS AND OBLIGATIONS. 2.1 The Customer shall: a) Use the Locker only for the purpose for which it is provided and in accordance with applicable law and regulations.; b) Abide by rules and regulations for locker operation as the Bank may adopt from time to time adopt.time; c) Keep the key, password or any other identification mechanism provided by the Bank for opening of the Locker in a place of safety, not share the same with any other person and not allow the same to fall into hands of any other person, so as to save unauthorized use of the Locker.; d) Operate the Locker only using the key, password or any other identification mechanism provided by the Bank and not otherwise. e) Not to tamper temper with or make a copy of key or any other identification mechanism provided by the Bank for operation of the Locker.; f) Inform the Bank forthwith in case of loss of the key, password or any other identification mechanism provided by the Bank for the operation of the Locker.; g) Return forthwith to the Bank in case of finding the key, password or any other identification mechanism provided by the Bank for the operation of the Locker, earlier having been reported to the Bank as lost.; h) Pay to the Bank the Rent and/or Charges plus applicable taxes when due and bear all costs incurred by the Bank for-for i. (i) Changing the lock and repairs to the Locker on the Customer’s reporting of loss of key provided by the Bank; and (ii. ) Breaking open of the Locker in terms of this Agreement. (iii) In case the customer surrenders the locker before expiry of 3 years or term of agreement than the cost of changing the lock or repair of the lock. i) Inform the Bank forthwith in case of the change of address of the Customer providing new address and contact details including phone number, email id, mobile number etc. j) The Customer presence is mandatory during In case the Break Open processcustomer forgets keys in the locker or the locker remain unlock, then the customer would be sole and entirely responsible for the act and the valuables / contents / articles in the locker. In no circumstances the bank would be made liable or shall be liable for the said act or for loss of any valuables/contents/articles. k) All repairs required to be done to The customer should operate the Locker, lock, or the key, shall be done exclusively said locker minimum once in three years for medium risk category customer and once in a year in high risk category and on non-operation by the workmen appointed by customer the Bank. If the lost key is found, the same to be handed over to the Bank immediatelybank shall take actions deem fit. l) The customer key pertaining shall be liable to pay the penalty as decided by the Bank from time to time in case of default is made in the payment of rent of locker and any other applicable charges. m) Customer to make nomination as per the prescribed rules and shall also have right to change the nomination in the locker after giving written application 3.1 The Bank shall have a right to: a) Recover the Rent and any other cost incurred by the Bank in relation to the Locker hired by him/her will be given to the Customer. This key will always remain the property debit of the Bank. The master key will always be with Customer’s account, in the event the same is not paid by the Customer, when due; and b) Refuse access and/or freeze to the Locker- (i) In case the rent due on the Locker remains unpaid; (ii) Customer fails to provide proof of identity when demanded by the Bank. It is understood by , at the Customer that the Locker can be opened using both the keys and not by any one time of the keys singly. And the master key is not required seeking access to lock the Locker. m(iii) The In case if the bank receives any order from any competent authority or any law enforcement agency or any intimation given by the party who has a right in the locker. (iv) Allow the customer to operate the locker for specific number of times in a year as decided by Bank from time to time and if the Customer shall indemnify wants to operate for more than the Bank against any demandtime specified by the Bank, claim, loss, damages cost, and expenses made against, sustained or incurred then the Customer has to pay additional amount of operational charges as decided by the Bank by reason of the use of the locker by the Customer in contravention of this provision. The Customer shall whenever be required by the Bank permit it from time to inspect the contents of the locker for ascertaining that the above conditions are fulfilled. If the bank finds out any illegal, prohibited or hazardous substance as stated above, the bank shall have the right to take appropriate action against the hirer as it deems fit and proper in the circumstances and as open to it under lawtime. n(v) The Customer shall indemnify the Bank and keep the Bank indemnified and save harmless at all times from all and any loss, damages, costs, expenses, actions, proceedings that may be incurred/suffered or made/taken by or against the Bank by reasons of any breach of any terms and conditions hereof by the Customer. o) All the Customers are mandatorily required to be present in Allow only the Locker branch Holder to surrender enter into Locker Room to operate the lockerLocker and no other person shall be allowed to enter into Locker Room.

CUSTOMER’S UNDERTAKINGS AND OBLIGATIONS. 2.1 The Customer shall: a) 2.1 Use the Locker only for the purpose for which it is provided and in accordance with applicable law and regulations.; b) Abide 2.2 Operate the Locker only using the key, password or any other identification mechanism provided by rules and regulations for locker operation as the Bank may from time to time adopt.and not otherwise; c) 2.3 Keep the key, password or any other identification mechanism provided by the Bank for opening of to open the Locker in a place of safety, not share the same with any other person and not allow the same to fall into hands of any other person, so as to save from unauthorized use of the Locker.; d) Operate the Locker only using the key, password or any other identification mechanism provided 2.4 Abide by rules and regulations for locker operations as the Bank and not otherwise.may adopt from time to time; e) 2.5 Not to tamper temper with or make a copy of key or any other identification mechanism provided by the Bank for operation of the Locker.; f) 2.6 Inform the Bank forthwith in case of loss of the key, password or any other identification mechanism provided by the Bank for the operation of the Locker.; g) 2.7 Return forthwith to the Bank in case of finding the key, password or any other identification mechanism provided by the Bank for the operation of the Locker, earlier having been reported to the Bank as lost.; h) 2.8 Pay to the Bank immediately the Rent when due and bear all costs incurred by the Bank for-for - i. (i) Changing the lock and repairs to the Locker on the Customer’s reporting of reportingof loss of key provided by the Bank; and (ii. ) Breaking open of the Locker in terms of this Agreement. i(iii) The stamp duty on the Locker Agreement shall be borne by the hirer/s. 2.9 Inform the Bank forthwith in case of the change of address of the Customer providing new address and contact details including phone number, email id, mobile number etc. j) 2.10 The Customer presence is mandatory during Hirer/s hereby undertakes and covenants that, they shall not duplicate the Break Open processlocker key provided by the Bank for locker operation for any reason and under any circumstances whatsoever. In the event of any duplication of key, the hirer/s shall be solely held responsible for any cost and consequences thereof and the Hirer/s shall not be entitled to claim any compensation, damages, loss under any nomenclature from the Bank under any circumstances. k3.1 The Bank shall have a right to: a) All repairs required Recover the Rent and any other cost incurred by the Bank in relation to be done the Locker by debiting the Customer’s account, in the event the same is not paid by the Customer, when due; b) Refuse access to the Locker- i. In case the due rent of the Locker remains unpaid; and /or ii. Customer fails to provide proof of identity when demanded by the Bank,at the time of seeking access to the Locker, lock, or . c) The hirer shall give at least one week prior notice to the key, Bank. In case he/she wishes to surrender the locker. The hirer shall remove all her/his belongings stored in the locker and handover the keys to the Bank official. d) The Bank shall be done exclusively entitled to revise rent after displaying notice of its intentions to do so on its Notice Board at least 10 days in advance and thereafter the revised rent shall apply. The hirers shall give standing instructions to the Branch for payment of the rent by debiting the workmen appointed Hirer/s saving / current account with the Branch. e) The Bank also reserves the right to terminate the hiring arrangement by giving one month notice in writing to the hirer without assigning any reason therefor. f) The Bank shall be entitled to ask for Locker Deposit from the hirer. The said deposit shall carry interest as may be prescribed by the Bank. If the lost key is found, the same to be handed over to the The Bank immediately. l) The customer key pertaining to the Locker hired by him/her will be given to the Customer. This key will always remain the property of the Bank. The master key will always be with the Bank. It is understood by the Customer that the Locker can be opened using both the keys and not by any one of the keys singly. And the master key is not required to lock the Locker. m) The Customer shall indemnify the Bank against any demand, claim, loss, damages cost, and expenses made against, sustained or incurred by the Bank by reason of the use of the locker by the Customer in contravention of this provision. The Customer shall whenever be required by the Bank permit it to inspect the contents of the locker for ascertaining that the above conditions are fulfilled. If the bank finds out any illegal, prohibited or hazardous substance as stated above, the bank shall have the right to take appropriate action the deposit amount and interest thereon against the hirer as it deems fit arrears of locker rent, if any, and proper locker operation charges or other moneys due g) If locker rent is collected in advance, in the circumstances and as open event of surrender of a locker by a customer, the proportionate amount of advance rent collected shall be refunded to it under law. n) The Customer shall indemnify the customer. Bank and keep the Bank indemnified and save harmless at all times from all and any loss, damages, costs, expenses, actions, proceedings that may be incurred/suffered or made/taken by or against the Bank by reasons of any breach of any terms and conditions hereof is also guided by the Customerprovisions of Sections 45 ZC to 45 ZF of the Banking Regulation Act, 1949 and the Multi State Co-operative Societies Act, 2002 and the relevant provisions of Indian Contract Act and Indian Succession Act. o) All the Customers are mandatorily required to be present in the Locker branch to surrender the locker.