Data Portability and Return of Data. 11.1 The Service Provider shall provide the Customer with a complete extract of all of the Customer’s data from the Technology no later than one (1) month after the expiry or termination of the Agreement. The Customer’s data shall be delivered via a single encrypted Microsoft SQL server backup file. The Parties acknowledge and accept that all data provided into the Technology constitutes data that has been loaded into the Technology by the Customer or their suppliers, and so the Service Provider is unable to provide any warranty regarding the quality or accuracy of the data returned to the Customer. All data must be processed by the Parties in accordance with the applicable data protection laws of England and Wales during the time of transfer. For the avoidance of doubt, the Service Provider shall retain a copy of all transactional data relating to the Agreement for the purposes of maintaining financial records and for applicable statutory and regulatory compliance audits.
