Data Recoverability SLAs. “Data Recoverability SLAs” refer to the integrity of the data being stored or protected by Service. LightEdge guarantees that data backed up by Service shall be recoverable without data corruption. File shall be considered corrupt if restored file does not match original file. Data Recovery SLA shall not apply: - to data that has been corrupted prior to backup by Service. - to open files that cannot be successfully backed up. - to data that was backed up as part of a failed backup job or transient data structures such as but not limited to Windows registry files, swap files or Unix device files. - to any data offloaded to external media at the request of customer and then taken offsite, such as but not limited to tape or external disk drive.
Appears in 3 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Data Recoverability SLAs. “Data Recoverability SLAs” refer to the integrity of the data being stored or protected by Service. LightEdge guarantees that data backed up by Service shall be recoverable without data corruption. File shall be considered corrupt if restored file does not match original file. Data Recovery SLA shall not apply: - to data that has been corrupted prior to backup by Service. - to open files that cannot be successfully backed up. - to data that was backed up as part of a failed backup job or transient data structures such as but not limited to Windows registry files, swap files or Unix device filesf iles. - to any data offloaded to external media at the request of customer and then taken offsite, such as but not limited to tape or external disk drive.
Appears in 1 contract
Samples: Service Level Agreement