DATABASE ACCESS. OACP agrees to provide access to its new, modernized consumer complaint system to State Attorney General employees involved in implementing this MOU when OACP determines that enforcement may be warranted based on information submitted by the State Attorney General. State Attorney General employees will need to comply with security requirements for its use and agree to protect personally identifiable information (PII) contained in the system in accordance with all applicable statutes, including but not limited to the Privacy Act of 1974 (5 USC 552a), regulations, directives, orders and policies. OACP’s new, modernized consumer complaint system is expected to be operational in 2024.
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