Definition of Transaction. Completion of the query/ request /data submission by the user from front-end of the application in Data Center and providing the information to or from Data Center/Server back to Data Center will be considered as a transaction. For Example: Submitting Registration details in Xxxxxxxxxx is one transaction and check-in of the IP is another Transaction. However, for SLA purposes, only the processing time and execution time taken by the various servers (including storage) will be used for measurement. SLA Service Management Score Card
Appears in 3 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Definition of Transaction. Completion of the query/ request /data submission by the user from front-end of the application in Data Center and providing the information to or from Data Center/Server back to Data Center will be considered as a transaction. For Example: Submitting Registration details in Xxxxxxxxxx Dhanwantri is one transaction and check-in of the IP is another Transaction. However, for SLA purposes, only the processing time and execution time taken by the various servers (including storage) will be used for measurement. SLA Service Management Score Card
Appears in 1 contract
Samples: Service Level Agreement
Definition of Transaction. Completion of the query/ request /data submission by the user from front-end of the application in Data Center and providing the information to or from Data Center/Server back to Data Center router will be considered as a transaction. For Example: - • Submitting Registration details in Xxxxxxxxxx is one transaction and check-in of the IP is another Transaction. However, for SLA purposes, only the processing time and execution time taken by the various servers (including storage) will be used for measurement. Transaction SLA Service Management Score CardCard Severity Definition
Appears in 1 contract
Samples: Service Level Agreement