Common use of degree of independence Clause in Contracts

degree of independence. In the event of a dispute about the classification of a job the procedure set forth in article 49 of this Collective Labour Agreement must be followed. Job matrix JOB CHARACTERISTICS Job group A Nature of the work B Indication of the required knowledge, skills/experience C Degree of independence Group 1 Group 2 Group 3 Group 4 Group 5 Group 6 Group 7 Group 8 Group 9 Extremely simple work of almost the same character that is usually repetitive Simple work of a slightly varying character that is usually repetitive Simple work of a varying character that is not always performed ac- cording to the same pattern Less simple work of a varying cha- racter that is not often performed according to the same pattern More difficult work of a varying cha- racter that is not often performed according to the same pattern More difficult work that is rarely repeated according to the same pattern Difficult work that is rarely repeated according to the same working pattern Difficult work that is rarely repeated according to the same working pattern and which consists of a variety of activities with a different nature and objective in a more specialised field Specialised and/or organisational/ coordinating work that consists of a variety of activities with a different nature and objective in a specialised field (“field specialist”) or that require the integration and direction of various fields of activity in a particular organisational field For which no professional know- ledge and limited experience are required For which very limited professional knowledge and skills/experience are required For which a degree of professional knowledge and skill/experience are required For which some professional know- ledge and relevant skills/experience are required For which partial to complete professional knowledge is required along with the relevant skills/ experience For which complete professional knowledge and an ample measure of skills/ experience are required. Additional vocational/professional education at the senior secondary level is required For which complete professional knowledge, an ample measure of skills/ experience and additional vocational/ professional education at the senior secondary level are required For which knowledge and skills are required at a higher professional level For which knowledge, and skills at a higher professional level or academic level are required The work is performed on the basis of detailed directions/instructions and practically always under immediate supervision The work is performed on the basis of detailed directions/instructions and often under immediate supervision The work is performed on the basis of directions/instructions, with a limited possibility for employees to influence their own work arrangements and sequence of work The work is performed on the basis of directions/instructions and requires a limited measure of initiative and insight into the employee’s own work arrangements and sequence of work and the gearing of the work to that of others The work is performed on the basis of more general directions, instructions and indications, and requires a somewhat higher measure of initiative and insight into the employee’s own work arrangements and sequence of work and the gearing of the work to that of others The work is performed on the basis of generally described directions, instructions and indications, and employees are specifically required to be able to independently arrange their own work and gear it to that of others The work is performed on the basis of generally described directions, instructions and indications, and an ample measure of initiative and inde- pendence is required in the performance of the job, the organisation of the employee’s own work and gearing the work to that of others The work is performed on the basis of generally described directions, instructions, indications and/or guidelines, and an ample measure of inde- pendence is required in the organisation of the employee’s own work and that of others, as well as the identification and solution of more specialised problems, the assessment of developments, etc. The work is performed on the basis of general directions and guidelines and a large measure of independence is required in the organisation of the employee’s own work and/or the direction of others as well as (field-based/organisational) initiation and development logistics DISCIPLINES/REFERENCE JOBS Administration Production, technical and Medical/paramedical Other I II III IV little, if any, vocational education - Filing assistant - Production operative - Packer - General service assistant - Stockroom assistant A - Driver’s mate (loader/unloader) - Cashier - Shop salesperson - Cleaner A - Agricultural worker - Washer-up - Kitchen help little, if any, vocational education - Clerical assistant A - Word processing assistant - Post room assistant - Stockroom assistant B - Fork-lift truck driver - Warehouse assistant (loader/ unloader) - (Post) sorter - Order collector - Mechanic’s mate/assembly operative - Mail carrier - Home help (basic) - Call centre assistant A - Cleaner B - Catering assistant - Service assistant (hotel and restaurant) preparatory secondary vocational education (vmbo)/ junior general secondary education (mavo)- level - Clerical assistant B - Receptionist/telephonist A - Telephonist - Driver delivery van/courier - Stockroom assistant C - Machine operator - Nursing assistant - Call centre agent B - Sales assistant retail trade - Clerical assistant salesperson indoor office staff - Waitress - Cook production - Xxxxxx (hotel) preparatory secondary vocational education (vmbo) level + specific experience - Secretary A - Clerical assistant C - Receptionist/telephonist B - Service mechanic A - Home help care - Nursing auxiliary - Call centre agent C - Hostess preparatory secondary vocational education (vmbo) + specialised follow-up study programme - Secretary B - Clerical assistant D - Forwarding department assistant/ Load planner - Service mechanic B - Constructional fitter - Draughtsman mechanical engineering - Xxxx orderly - Salesperson indoor office staff assistant A - Waiter (superior restaurant) - Independently working cook - Receptionist (hotel) upper secondary vocational education (mbo) completed/upper general secondary education (havo) - Secretary C - Bookkeeper - Electrical and Installation technician - Specialised home help care - Salesperson indoor office staff B - System administrator A - Chef small restaurant upper secondary vocational education (mbo) + specific experience - Secretary D - Draughtsman/Designer mechanical engineering - Nurse orthopaedics - System administrator B - Application programmer A - Salesman - Restaurant manager fast-food higher vocational - Business economics analyst - Head of maintenance department - Physiotherapist - Teacher primary education education (hbo) - Management assistant - IC nurse - Salesperson A - Application programmer B - Personnel officer higher vocational - Head of financial accounting - Designer mechanical engineering - Head of physiotherapy department - Hotel/restaurant manager education (hbo)/ department - Head of production department - Teacher senior secondary academic vocational education - Salesperson B

degree of independence. In the event of a dispute about the classification of a job the procedure set forth in article 49 of this Collective Labour Agreement must be followed. c o l l e c t i v e l a b o u r a c r e e m e n t f o r t e m p o r a r y a c e n c y w o r k e r s 2 0 0 9 - 2 0 1 4 59 Job matrix JOB CHARACTERISTICS Job group A Nature of the work B Indication of the required knowledge, skills/experience C Degree of independence Group 1 Group 2 Group 3 Group 4 Group 5 Group 6 Group 7 Group 8 Group 9 Extremely simple work of almost the same character that is usually repetitive Simple work of a slightly varying character that is usually repetitive Simple work of a varying character that is not always performed ac- cording to the same pattern Less simple work of a varying cha- racter that is not often performed according to the same pattern More difficult work of a varying cha- racter that is not often performed according to the same pattern More difficult work that is rarely repeated according to the same pattern Difficult work that is rarely repeated according to the same working pattern Difficult work that is rarely repeated according to the same working pattern and which consists of a variety of activities with a different nature and objective in a more specialised field Specialised and/or organisational/ coordinating work that consists of a variety of activities with a different nature and objective in a specialised field (“field specialist”) or that require the integration and direction of various fields of activity in a particular organisational field For which no professional know- ledge and limited experience are required For which very limited professional knowledge and skills/experience are required For which a degree of professional knowledge and skill/experience are required For which some professional know- ledge and relevant skills/experience are required For which partial to complete professional knowledge is required along with the relevant skills/ experience For which complete professional knowledge and an ample measure of skills/ experience are required. Additional vocational/professional education at the senior secondary level is required For which complete professional knowledge, an ample measure of skills/ experience and additional vocational/ professional education at the senior secondary level are required For which knowledge and skills are required at a higher professional level For which knowledge, and skills at a higher professional level or academic level are required The work is performed on the basis of detailed directions/instructions and practically always under immediate supervision The work is performed on the basis of detailed directions/instructions and often under immediate supervision The work is performed on the basis of directions/instructions, with a limited possibility for employees to influence their own work arrangements and sequence of work The work is performed on the basis of directions/instructions and requires a limited measure of initiative and insight into the employee’s own work arrangements and sequence of work and the gearing of the work to that of others The work is performed on the basis of more general directions, instructions and indications, and requires a somewhat higher measure of initiative and insight into the employee’s own work arrangements and sequence of work and the gearing of the work to that of others The work is performed on the basis of generally described directions, instructions and indications, and employees are specifically required to be able to independently arrange their own work and gear it to that of others The work is performed on the basis of generally described directions, instructions and indications, and an ample measure of initiative and inde- pendence is required in the performance of the job, the organisation of the employee’s own work and gearing the work to that of others The work is performed on the basis of generally described directions, instructions, indications and/or guidelines, and an ample measure of inde- pendence is required in the organisation of the employee’s own work and that of others, as well as the identification and solution of more specialised problems, the assessment of developments, etc. The work is performed on the basis of general directions and guidelines and a large measure of independence is required in the organisation of the employee’s own work and/or the direction of others as well as (field-based/organisational) initiation and development 60 c o l l e c t i v e l a b o u r a c r e e m e n t f o r t e m p o r a r y a c e n c y w o r k e r s 2 0 0 9 - 2 0 1 4 logistics c o l l e c t i v e l a b o u r a c r e e m e n t f o r t e m p o r a r y a c e n c y w o r k e r s 2 0 0 9 - 2 0 1 4 61 DISCIPLINES/REFERENCE JOBS Administration Production, technical and Medical/paramedical Other I II III IV little, if any, vocational education - Filing assistant - Production operative - Packer - General service assistant - Stockroom assistant A - Driver’s mate (loader/unloader) - Cashier - Shop salesperson - Cleaner A - Agricultural worker - Washer-up - Kitchen help little, if any, vocational education - Clerical assistant A - Word processing assistant - Post room assistant - Stockroom assistant B - Fork-lift truck driver - Warehouse assistant (loader/ unloader) - (Post) sorter - Order collector - Mechanic’s mate/assembly operative - Mail carrier - Home help (basic) - Call centre assistant A - Cleaner B - Catering assistant - Service assistant (hotel and restaurant) preparatory secondary vocational education (vmbo)/ junior general secondary education (mavo)- level - Clerical assistant B - Receptionist/telephonist A - Telephonist - Driver delivery van/courier - Stockroom assistant C - Machine operator - Nursing assistant - Call centre agent B - Sales assistant retail trade - Clerical assistant salesperson indoor office staff - Waitress - Cook production - Xxxxxx (hotel) preparatory secondary vocational education (vmbo) level + specific experience - Secretary A - Clerical assistant C - Receptionist/telephonist B - Service mechanic A - Home help care - Nursing auxiliary - Call centre agent C - Hostess preparatory secondary vocational education (vmbo) + specialised follow-up study programme - Secretary B - Clerical assistant D - Forwarding department assistant/ Load planner - Service mechanic B - Constructional fitter - Draughtsman mechanical engineering - Xxxx orderly - Salesperson indoor office staff assistant A - Waiter (superior restaurant) - Independently working cook - Receptionist (hotel) upper secondary vocational education (mbo) completed/upper general secondary education (havo) - Secretary C - Bookkeeper - Electrical and Installation technician - Specialised home help care - Salesperson indoor office staff B - System administrator A - Chef small restaurant upper secondary vocational education (mbo) + specific experience - Secretary D - Draughtsman/Designer mechanical engineering - Nurse orthopaedics - System administrator B - Application programmer A - Salesman - Restaurant manager fast-food higher vocational - Business economics analyst - Head of maintenance department - Physiotherapist - Teacher primary education education (hbo) - Management assistant - IC nurse - Salesperson A - Application programmer B - Personnel officer higher vocational - Head of financial accounting - Designer mechanical engineering - Head of physiotherapy department - Hotel/restaurant manager education (hbo)/ department - Head of production department - Teacher senior secondary academic vocational education - Salesperson B

degree of independence. In the event of a dispute about the classification of a job the procedure set forth in article 49 of this Collective Labour Agreement must be followed. Job matrix c o l l e c t i v e l a b o u r a g r e e m e n t f o r t e m p o r a r y a g e n c y w o r k e r s 2 0 0 9 - 2 0 1 4 59 JOB CHARACTERISTICS Job matrix A B C Job group A Nature of the work B Indication of the required knowledge, skills/experience C Degree of independence Group 1 Group 2 Group 3 Group 4 Group 5 Group 6 Group 7 Group 8 Group 9 Extremely simple work of almost the same character that is usually repetitive Simple work of a slightly varying character that is usually repetitive Simple work of a varying character that is not always performed ac- cording to the same pattern Less simple work of a varying cha- racter that is not often performed according to the same pattern More difficult work of a varying cha- racter that is not often performed according to the same pattern More difficult work that is rarely repeated according to the same pattern Difficult work that is rarely repeated according to the same working pattern Difficult work that is rarely repeated according to the same working pattern and which consists of a variety of activities with a different nature and objective in a more specialised field Specialised and/or organisational/ coordinating work that consists of a variety of activities with a different nature and objective in a specialised field (“field specialist”) or that require the integration and direction of various fields of activity in a particular organisational field For which no professional know- ledge and limited experience are required For which very limited professional knowledge and skills/experience are required For which a degree of professional knowledge and skill/experience are required For which some professional know- ledge and relevant skills/experience are required For which partial to complete professional knowledge is required along with the relevant skills/ experience For which complete professional knowledge and an ample measure of skills/ experience are required. Additional vocational/professional education at the senior secondary level is required For which complete professional knowledge, an ample measure of skills/ experience and additional vocational/ professional education at the senior secondary level are required For which knowledge and skills are required at a higher professional level For which knowledge, and skills at a higher professional level or academic level are required The work is performed on the basis of detailed directions/instructions and practically always under immediate supervision The work is performed on the basis of detailed directions/instructions and often under immediate supervision The work is performed on the basis of directions/instructions, with a limited possibility for employees to influence their own work arrangements and sequence of work The work is performed on the basis of directions/instructions and requires a limited measure of initiative and insight into the employee’s own work arrangements and sequence of work and the gearing of the work to that of others The work is performed on the basis of more general directions, instructions and indications, and requires a somewhat higher measure of initiative and insight into the employee’s own work arrangements and sequence of work and the gearing of the work to that of others The work is performed on the basis of generally described directions, instructions and indications, and employees are specifically required to be able to independently arrange their own work and gear it to that of others The work is performed on the basis of generally described directions, instructions and indications, and an ample measure of initiative and inde- pendence is required in the performance of the job, the organisation of the employee’s own work and gearing the work to that of others The work is performed on the basis of generally described directions, instructions, indications and/or guidelines, and an ample measure of inde- pendence is required in the organisation of the employee’s own work and that of others, as well as the identification and solution of more specialised problems, the assessment of developments, etc. The work is performed on the basis of general directions and guidelines and a large measure of independence is required in the organisation of the employee’s own work and/or the direction of others as well as (field-based/organisational) initiation and development 60 c o l l e c t i v e l a b o u r a g r e e m e n t f o r t e m p o r a r y a g e n c y w o r k e r s 2 0 0 9 - 2 0 1 4 logistics c o l l e c t i v e l a b o u r a g r e e m e n t f o r t e m p o r a r y a g e n c y w o r k e r s 2 0 0 9 - 2 0 1 4 61 DISCIPLINES/REFERENCE JOBS Administration Production, technical and Medical/paramedical Other I II III IV little, if any, vocational education - Filing assistant - Production operative - Packer - General service assistant - Stockroom assistant A - Driver’s mate (loader/unloader) - Cashier - Shop salesperson - Cleaner A - Agricultural worker - Washer-up - Kitchen help little, if any, vocational education - Clerical assistant A - Word processing assistant - Post room assistant - Stockroom assistant B - Fork-lift truck driver - Warehouse assistant (loader/ unloader) - (Post) sorter - Order collector - Mechanic’s mate/assembly operative - Mail carrier - Home help (basic) - Call centre assistant A - Cleaner B - Catering assistant - Service assistant (hotel and restaurant) preparatory secondary vocational education (vmbo)/ junior general secondary education (mavo)- level - Clerical assistant B - Receptionist/telephonist A - Telephonist - Driver delivery van/courier - Stockroom assistant C - Machine operator - Nursing assistant - Call centre agent B - Sales assistant retail trade - Clerical assistant salesperson indoor office staff - Waitress - Cook production - Xxxxxx (hotel) preparatory secondary vocational education (vmbo) level + specific experience - Secretary A - Clerical assistant C - Receptionist/telephonist B - Service mechanic A - Home help care - Nursing auxiliary - Call centre agent C - Hostess preparatory secondary vocational education (vmbo) + specialised follow-up study programme - Secretary B - Clerical assistant D - Forwarding department assistant/ Load planner - Service mechanic B - Constructional fitter - Draughtsman mechanical engineering - Xxxx orderly - Salesperson indoor office staff assistant A - Waiter (superior restaurant) - Independently working cook - Receptionist (hotel) upper secondary vocational education (mbo) completed/upper general secondary education (havo) - Secretary C - Bookkeeper - Electrical and Installation technician - Specialised home help care - Salesperson indoor office staff B - System administrator A - Chef small restaurant upper secondary vocational education (mbo) + specific experience - Secretary D - Draughtsman/Designer mechanical engineering - Nurse orthopaedics - System administrator B - Application programmer A - Salesman - Restaurant manager fast-food higher vocational - Business economics analyst - Head of maintenance department - Physiotherapist - Teacher primary education education (hbo) - Management assistant - IC nurse - Salesperson A - Application programmer B - Personnel officer higher vocational - Head of financial accounting - Designer mechanical engineering - Head of physiotherapy department - Hotel/restaurant manager education (hbo)/ department - Head of production department - Teacher senior secondary academic vocational education - Salesperson B