Common use of Delivery and Performance Management Clause in Contracts

Delivery and Performance Management. Adult Social Care Services The present arrangements for ASC delivery through an integrated health arrangement delivered by the ICO have been benchmarked against similar authorities in its family group (comparator group). The results show in 2016/17 Torbay spends around £363 per head of adult population, compared to an average of £348 for our comparator group (this is the net current expenditure from 2016/17 Adult Social Care Finance Return (ASC-FR) - per head of adult population). It is to be noted that the integrated nature of the Torbay’s system whilst delivering better outcomes for people does mean that direct comparisons do not always provide an unambiguous picture. The work and benchmarking as provided by Professor Xxxx Xxxxxx illustrates the benefit of the additional analysis and benchmarking. With this in mind a series of additional measures reflecting the challenges put forwards by Xxxxxxxxx Xxxxxx are included within the performance indicators and will be attached as Appendix 2. Torbay performs very well in the following area: Excellent  Service user reported quality of life  Service user reported social contact  Service user reported control over daily life  Carer reported ease of finding information And well in these areas: Good  Service user reported ease of finding information  Service user reported satisfaction with care & support  Coverage of reablement service  Reablement not followed by long term social care support  Delayed transfers of care from hospital Opportunities for improvement are as follows  Permanent admissions to residential and nursing care for 18-64 years olds  Adults with a learning disability in paid employment Audit South West’s January 2017 audit report looking at the Trust’s care assessment process has confirmed that “the Trust’s arrangements for the assessment of the care needs of referred individuals, and determination of eligibility to receive publicly funded care and support is in line with the Care Act 2014 and are appropriate. Staff are able to access a range of training and operational support mechanisms to help them discharge these key responsibilities.” Appendix 4 provides further detail in respect of the areas above – Summary of Adult Social Care Outcomes Framework for Torbay (Jan 2017) 1 Torbay’s family group of comparator authorities are groups of authorities that central government consider have similar patterns of deprivation and age profiles etc.

Delivery and Performance Management. Adult Social Care Services The present arrangements for ASC delivery through an integrated health arrangement delivered by the ICO Torbay & South Devon NHS Trust have been benchmarked against similar authorities in its family group (comparator group). The results show in 2016/17 Torbay 2018/19 Xxxxxx spends around £363 405 per head of adult population, compared to an average of £348 363 for our comparator group group1 (this is the net current expenditure from 2016/17 2018/19 Adult Social Care Finance Return (ASC-FR) - per head of adult population). It is to be noted that the integrated nature of the Torbay’s system whilst delivering better outcomes for people does mean that direct comparisons do not always provide an unambiguous picture. The work and benchmarking as provided by Professor Xxxx Xxxxxx illustrates the benefit of the additional analysis and benchmarking. With this in mind a series of additional measures reflecting the challenges put forwards by Xxxxxxxxx Xxxxxx are included within the performance indicators and will be attached as Appendix 2Annex 1. Torbay performs benchmarks very well in the following areaareas: Excellent  Service user reported quality of life  Service user reported social contact  Service user reported control over daily life  Carer reported ease of finding information And well in these areas: Good  Service user reported ease of finding information  Service user reported satisfaction with care & support  Coverage Carer reported ease of reablement service  Reablement not followed by long term social care support  Delayed transfers of care from hospital Opportunities finding information Torbay has opportunities for improvement are as follows in the following areas:  Adults in contact with secondary mental health services in paid employment  Permanent admissions to residential and nursing care for aged 18-64 years olds  Service users receiving direct payments  Adults with a learning disability living in paid employment their own home or with their family Audit South West’s January 2017 audit report looking at the Trust’s care assessment process has confirmed that “the Trust’s arrangements for the assessment of the care needs of referred individuals, and determination of eligibility to receive publicly funded care and support is in line with the Care Act 2014 and are appropriate. Staff are able to access a range of training and operational support mechanisms to help them discharge these key responsibilities.” Appendix 4 provides further detail Opportunities for improvement are as follows  Permanent admissions to residential and nursing care for 18-64 years old’s  Adults with a learning disability in respect of the areas above – Summary of Adult Social Care Outcomes Framework for Torbay (Jan 2017) paid employment 1 Torbay’s family group of comparator authorities are groups of authorities that central government consider have similar patterns of deprivation and age profiles etc.

Delivery and Performance Management. Adult Social Care Services The present arrangements for ASC delivery through an integrated health arrangement delivered by the ICO have been benchmarked against similar authorities in its family group (comparator group). The results show in 2016/17 Torbay spends around £363 per head of adult population, compared to an average of £348 for our comparator group (this is the net current expenditure from 2016/17 Adult Social Care Finance Return (ASC-FR) - per head of adult population). It is to be noted that the integrated nature of the Torbay’s system whilst delivering better outcomes for people does mean that direct comparisons do not always provide an unambiguous picture. The work and benchmarking as provided by Professor Xxxx Xxxxxx illustrates the benefit of the additional analysis and benchmarking. With this in mind a series of additional measures reflecting the challenges put forwards by Xxxxxxxxx Xxxxxx are included within the performance indicators and will be attached as Appendix 2. Torbay performs very well in the following area: Excellent  • Service user reported quality of life  • Service user reported social contact  • Service user reported control over daily life  Carer • Xxxxx reported ease of finding information And well in these areas: Good  • Service user reported ease of finding information  • Service user reported satisfaction with care & support  • Coverage of reablement service  • Reablement not followed by long term social care support  • Delayed transfers of care from hospital Opportunities for improvement are as follows  • Permanent admissions to residential and nursing care for 18-64 years olds  • Adults with a learning disability in paid employment Audit South West’s January 2017 audit report looking at the Trust’s care assessment process has confirmed that “the Trust’s arrangements for the assessment of the care needs of referred individuals, and determination of eligibility to receive publicly funded care and support is in line with the Care Act 2014 and are appropriate. Staff are able to access a range of training and operational support mechanisms to help them discharge these key responsibilities.” Appendix 4 provides further detail in respect of the areas above – Summary of Adult Social Care Outcomes Framework for Torbay (Jan 2017) 1 Torbay’s family group of comparator authorities are groups of authorities that central government consider have similar patterns of deprivation and age profiles etc.