Monitoring of Contract Performance. The Contractor shall comply with the monitoring arrangements set out in the Monitoring Requirements Schedule including, but not limited to, providing such data and information as the Contractor may be required to produce under the Contract.
Monitoring of Contract Performance. 8.1 The Supplier shall comply with the monitoring arrangements referred to in paragraph 5.6 of the Order Form including, but not limited to, providing such data and information as the Supplier may be required to produce under the Contract.
8.2 Where requested by the Customer, the Supplier shall supply the Management Information to the Customer in the form set out in the Management Information schedule 8 of the Framework Agreement (as amended from time to time) on such date during the Contract Period as specified in paragraph 5.6 of the Order Form.
Monitoring of Contract Performance. The Service Provider shall comply with the monitoring arrangements set out in the Order Form including, but not limited to, providing such data and information as the Service Provider may be required to produce under the Contract.
Monitoring of Contract Performance. The Supplier shall comply with the monitoring arrangements referred to in paragraph
Monitoring of Contract Performance. 17.1. Prior to the Commencement Date the Authority shall agree in consultation with the Contractor the arrangements for the purpose of monitoring of performance by the Contractor of its obligations under this Contract, based on the requirements detailed in Section 4 - Statement of Service Requirements.
17.2. These arrangements will include without limitation: (i). random inspections;
Monitoring of Contract Performance. The Supplier shall comply with the monitoring arrangements set out in the Order Form including, but not limited to, providing such data and information as the Supplier may be required to produce under the Contract.
Monitoring of Contract Performance. 47.1 The SERVICE PROVIDER shall comply with the monitoring arrangements set out in the Order Form including, but not limited to, providing such data and information as the SERVICE PROVIDER may be required to produce under the Contract.7
Monitoring of Contract Performance. The Contractor shall comply with the requirements for the monitoring of the performance of the Services as required in the Contract Particulars and in Schedule 4 of the Contract including, but not limited to, providing the Management Information, performance of the Key Performance Indicators and such data and information as the Contractor may be required to produce under the Contract.
Monitoring of Contract Performance. 17.1 Prior to the Commencement Date the Authority shall agree in consultation with the Contractor the arrangements for the purpose of monitoring performance by the Contractor of its obligations under this Contract, based on the requirements detailed in Statement of Service Requirements and KPI‟s.
17.2 These arrangements will include without limitation:
i. NOT USED;
ii. regular meetings;
iii. the regular delivery of written management reports as to be agreed between the Parties;
iv. monthly report on Key Performance Indicators;
17.3 All such arrangements will be carried out by the Contractor in a timely manner, as reasonably required by the Authority, and in line with Good Industry Practice.
17.4 Failure to meet the KPIs specified in Section 4: Statement of Services Requirement will entitle the Authority to claim from the Contractor, discount in accordance with Paragraph 3 “Remuneration & Performance” of the Key Performance Indicators of Section 4: Statement of Services Requirement & KPIs.
Monitoring of Contract Performance. 8.1 The Customer and Supplier shall, within 10 Contract Notice Days of the date of signature of this Contract, each appoint a representative in relation to this Contract. If, at any time during the Contract Period, the Customer considers (acting reasonably) that the Supplier Representative is not appropriate, the Customer shall notify the Supplier in writing that it requests that the Supplier changes the Supplier Representative. The Supplier shall not unreasonably withhold or delay agreement to such request and the Supplier shall replace its Supplier Representative with a suitable member of Staff with equal knowledge, experience, seniority and expertise as the Supplier Representative being replaced, without delay. Either Party may, by prior written notice to the other Party, revoke or amend the authority of its representative or appoint a new representative. Notwithstanding the foregoing, it is intended that each Party has at all times a counterpart representative of equivalent seniority and expertise.
8.2 The Supplier shall comply with the monitoring arrangements set out in this clause 8 including, but not limited to, providing such data and information as the Supplier may be required to produce under this Contract.
8.3 Within 20 Contract Notice Days of the Commencement Date the Supplier shall provide the Customer with details of the system that it will implement in order to monitor and report on performance against the Service Levels and Key Performance Indicators ("Performance Monitoring System") and the Parties will endeavour to agree such process as soon as reasonably possible. The Supplier agrees that, as a minimum the reports generated as part of the Performance Monitoring System shall contain the following information in respect of the relevant period just ended:
8.3.1 a summary of all Vehicle Orders placed and Vehicle Agreements concluded during the Month together with a summary of all Vehicles currently provided on hire;
8.3.2 for each Service Level and Key Performance Indicator, the actual performance achieved over the relevant period and that achieved over the previous 3 Months;
8.3.3 a summary of all failures to achieve Service Levels and Key Performance Indicators that occurred during that period;
8.3.4 any Critical Service Failures and details in relation thereto;
8.3.5 for any repeat failures, actions taken to resolve the underlying cause and prevent recurrence;
8.3.6 the Service Credits to be applied in respect of the relevant period indic...
