DEMAND RESPONSE ONLY. Exercise due diligence in actively verifying the identity of every Consumer transported prior to the Consumer boarding the vehicle or embarking on the trip. Identity should be verified by asking the Consumer to state their name, or in the case of Consumers traveling with escorts, children, or parents, asking that the name of the Consumer for whom the trip is scheduled be given. If the name given is not the name of the Consumerfor whom the trip is scheduled, transportation should not be provided.
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DEMAND RESPONSE ONLY. Exercise due diligence in actively verifying the identity of every Consumer transported prior to the Consumer boarding the vehicle or embarking on the trip. Identity should be verified by asking the Consumer to state their name, or in the case of Consumers traveling with escorts, children, or parents, asking that the name of the Consumer for whom the trip is scheduled be given. If the name given is not the name of the Consumerfor Consumer for whom the trip is scheduled, transportation should not be provided.
Appears in 3 contracts
Samples: hstrides.mrta.us, hstrides.mrta.us, www.mass.gov