Common use of Diagnostic Indicators Clause in Contracts

Diagnostic Indicators. In addition to the performance indicators identified above, USW will report the following indicators that do not directly address nondiscrimination but may be useful in diagnosing problems or improving service: 6.2.2.1 Pre-Order/Ordering DPO-1 Electronic Flow - Through of Local Service Requests (LSRs) to the Service Order Processor (percent) DPO-2 LSR Rejection Notice Interval (average) DPO-3 LSRs Rejection (percent) DPO-4 Firm Order Confirmation (FOC) Interval (average) DPO-5 Pre-Order/Order Response Times for USW Retail Transactions (average) DPO-6 Completion Notifications Transmitted Within 24 hours (percent) DPO-7 Completion Notification Interval (average) (D)6.2.2.2 Ordering and Provisioning DOP-1 RESELLER or RESELLER's Customer - Caused Installation Misses (percent) DOP-2 Delayed Orders Completed equal to greater than 15 days past the Commitment Date (percent) Part D Miscellaneous Provisions

Diagnostic Indicators. In addition to the performance indicators identified above, USW will report the following indicators that do not directly address nondiscrimination but may be useful in diagnosing problems or improving service: 6.2.2.1 Pre-Order/Ordering DPO-1 Electronic Flow - Through of Local Service Requests (LSRs) to the Service Order Processor (percent) DPO-2 LSR Rejection Notice Interval (average) DPO-3 LSRs Rejection (percent) DPO-4 Firm Order Confirmation (FOC) Interval (average) DPO-5 Pre-Order/Order Response Times for USW Retail Transactions (average) DPO-6 Completion Notifications Transmitted Within 24 hours (percent) DPO-7 Completion Notification Interval (average) (D)6.2.2.2 Ordering and Provisioning DOP-1 RESELLER or RESELLER's Customer - Caused Installation Misses (percent) DOP-2 Delayed Orders Completed equal to greater than 15 days past the Commitment Date (percent) DOP-3 Delayed Orders Completed equal to or greater than 90 days past the Commitment Date (percent) Part D Miscellaneous ProvisionsProvisions DOP-4 RESELLER or RESELLER's Customer-Caused Coordinated Cutover Misses (percent)