Common use of Diagnostics Data Clause in Contracts

Diagnostics Data. In the event DI requests any data dumps, logs, or any other documentation from Customer to resolve a reported Software Error, such information shall be forwarded by overnight courier at Customer’s expense or through electronic means such as e-mail, remote access, or FTP.

Appears in 2 contracts

Samples: Maintenance and Support Services Agreement, www.datainnovations.com

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Diagnostics Data. In the event DI requests any data dumps, logs, logs or any other documentation from Customer to resolve a reported Software ErrorM&S issue, such information shall be forwarded by overnight courier at Customer’s expense or through electronic means such as e-mail, remote access, or FTP.

Appears in 2 contracts

Samples: Services Agreement, Services Agreement

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Diagnostics Data. In the event DI requests any data dumps, logs, logs or any other documentation from Customer to resolve a reported Software Error, such information shall be forwarded by overnight courier at Customer’s expense or through electronic means such as e-mail, remote access, or FTP.

Appears in 1 contract

Samples: Innovations LLC Master Agreement

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