Directory Assistance Call Processing Sample Clauses
The Directory Assistance Call Processing clause outlines the procedures and requirements for handling calls made to directory assistance services. Typically, this clause specifies how such calls are routed, any applicable charges, and the responsibilities of the service provider in ensuring accurate and timely information is provided to callers. For example, it may detail how customer requests for phone numbers are processed and how errors or failed lookups are managed. The core function of this clause is to ensure that directory assistance services are delivered efficiently and reliably, thereby maintaining service quality and customer satisfaction.
Directory Assistance Call Processing. Where technically feasible and/or available, AT&T will provide the following DA Services when a ILEC end user served dials 411, 1-411, HNPA+555-1212, or 1+555-1212 regardless of whether Operator Services are also requested from AT&T:
Directory Assistance Call Processing. AT&T will provide DA Services to CARRIER’s End Users where technically feasible and available to AT&T-21STATE retail End Users served in accordance with DA Services methods and practices that are in effect at the time CARRIER’s LWC End User makes a DA call. Where technically feasible and available, AT&T-21STATE will provide the following DA Services when CARRIER’s LWC End User originates a DA call from a LWCAL, regardless of whether OS is also requested from that LWCAL:
Directory Assistance Call Processing. Where technically feasible and/or available, AT&T-13STATE will provide the following DA Services when originating a Directory Assistance call from a LWCAL, regardless of whether Operator Services is also requested from that LWCAL:
Directory Assistance Call Processing. Where technically feasible and/or available, AT&T-21STATE will provide the following DA Services when originating a Directory Assistance call from a 271LS port, regardless of whether Operator Services is also requested from that 271LS port:
Directory Assistance Call Processing. AT&T will provide DA Services to ILEC end users where technically feasible and/or available to AT&T retail end users served in accordance with DA Services methods and practices that are in effect at the time ILEC end user makes a DA call.