Common use of DISPATCH CENTERS Clause in Contracts

DISPATCH CENTERS. Maintenance and repair of member agency dispatch centers is excluded from this Agreement. Included in these fixed-fee amounts are the hour allotments described below. Catastrophic failures, engineering system design or format changes, or significant projects exceeding these hourly program allotments are to be billed as Extra Work, as described in Section 10 of this Contract, and billed to the Authority at the contract rate. All parts and materials will be charged out on a corrective maintenance work ticket and are in addition to the fixed-fee amount of this Contract. Invoices for parts and materials shall be referenced against a specific work order. If a major part needs to be purchased and is discovered during a preventative maintenance check, the technician will switch to a corrective action work order at that time and then replace/repair the part before continuing on with the preventative maintenance. Costs for emergency repairs may be incurred when it is not feasible to contact Authority staff. If Authority staff is unavailable in the event of system failure or significant coverage degradation, the County is authorized to invoice up to $20,000 in materials.