Common use of Disputed Bills Clause in Contracts

Disputed Bills. If Customer in good faith disputes the amount of any monthly billing or part thereof, Customer shall pay Company the amount Customer believes to be correct and notify Company in writing of the basis for disputing the bill. Company shall promptly investigate the matter and submit a corrected bill to Customer. If Customer has underpaid the amount actually due, Customer shall within five (5) days remit the additional amount due. If Customer has overpaid the amount actually due, Company shall refund the overpayment by a credit to Customer's next bill. If the dispute is not resolved to the satisfaction of Customer, Customer may seek resolution through applicable escrow payment and informal complaint T procedures which may be established under the laws or regulations in the state where Customer’s point of delivery is located. If stated in the General Rules and Regulations of Company's Gas Rate Book applicable in the state where Xxxxxxxx’s point of delivery is located, Company agrees to waive the late payment charge T for the disputed portion of any bill if customer disputed the bill in good faith.

Disputed Bills. If Customer in good faith disputes the amount of any monthly billing or part thereof, Customer shall pay Company the amount Customer believes to be correct and notify Company in writing of the basis for disputing the bill. Company shall promptly investigate the matter and submit a corrected bill to Customer. If Customer has underpaid the amount actually due, Customer shall within five (5) days remit the additional amount due. If Customer has overpaid the amount actually due, Company shall refund the overpayment by a credit to Customer's next bill. If the dispute is not resolved to the satisfaction of Customer, Customer may seek resolution through applicable escrow payment and T informal complaint T procedures which may be established under the laws or regulations in the state where T Customer’s point of delivery is located. If stated in the General Rules and Regulations of Company's T Gas Rate Book applicable in the state where XxxxxxxxCustomer’s point of delivery is located, Company agrees to T waive the late payment charge T for the disputed portion of any bill if customer Customer disputed the bill in good faith.