Disputed Charges. If the NJNG receives a customer inquiry regarding its charges, NJNG shall be responsible for resolving the inquiry with the customer. If NJNG receives a customer inquiry regarding the Marketers charges, NJNG shall refer the customer to the Marketer for resolution. In the event the customer and Marketer are unable to resolve their dispute, NJNG reserves the right to withhold payment for disputed charges.
Appears in 4 contracts
Samples: Billing and Collection Services Agreement, Billing and Collection Services Agreement, Billing and Collection Services Agreement
Disputed Charges. If the NJNG receives a customer inquiry regarding its charges, NJNG shall be responsible for resolving the inquiry with the customer. If NJNG receives a customer inquiry regarding the Marketers TPS charges, NJNG shall refer the customer to the Marketer TPS for resolution. In the event the customer and Marketer TPS are unable to resolve their dispute, NJNG reserves the right to withhold payment for disputed charges.
Appears in 3 contracts
Samples: Standard Terms and Conditions, Standard Terms and Conditions, Third Party Supplier Agreement
