Disputed Payments. Customer may withhold any portion of an invoiced amount that is subject to a bona fide dispute, provided Customer: (a) gives PROS written notice setting forth the reason for the dispute before the invoice is past due; (b) works in good faith with PROS to resolve the dispute promptly after such notice; and (c) pays the disputed fees, if legitimate, promptly after resolution of the dispute.
Appears in 10 contracts
Samples: Master Subscription Agreement, Master Subscription Agreement, Master Subscription Agreement
Disputed Payments. Customer may withhold any portion of an invoiced amount that is subject to a bona fide dispute, provided Customer: (a) gives PROS written notice setting forth the reason for the dispute on or before the invoice is past due; (b) works in good faith with PROS to resolve the dispute promptly after such notice; and (c) pays the disputed fees, if legitimate, promptly after resolution of the dispute.payment due date;
Appears in 6 contracts
Samples: Master Subscription and Professional Services Agreement, Master Subscription and Professional Services Agreement, Master Subscription and Professional Services Agreement