Disputes between Customers and Gas Vendor. (a) Resolution Process - If a customer of the Gas Vendor objects to any actions of the Gas Vendor or disputes any aspect of its relationship with the Gas Vendor and, as a consequence, threatens that it will not pay, or fails to pay, an amount payable to the Gas Distributor pursuant to an Invoice, the Gas Distributor shall notify the Gas Vendor of the objection or dispute. Promptly following such notification, the Gas Vendor shall enter into discussions with such customer with a view to resolving the objection or dispute. If the objection or dispute is not resolved within thirty (30) days of the delivery of such notification, then the Gas Distributor shall be entitled, pending the resolution of the objection or dispute, to bill the customer (pursuant to section B.5) an amount determined on the basis of the relevant system gas supply charge being applied to the Monthly Volume applicable to the disputing customer and to remit to the Gas Vendor (pursuant to section B.6) an amount determined on the basis of the relevant system gas supply charge being applied to the customer's pro rata share of the Delivered Volume for such month. The Gas Distributor shall be entitled to so bill the customer and so remit to the Gas Vendor until the Gas Distributor is advised of the resolution of the objection or dispute. Forthwith following resolution of the objection or dispute, the Gas Vendor shall notify the Gas Distributor of such resolution, and thereafter the Gas Distributor shall bill the customer, and remit to the Gas Vendor in respect thereof in accordance with this Agreement, an amount based on the relevant price for such customer.
Appears in 4 contracts
Samples: Service Agreement, Service Agreement, Service Agreement
Disputes between Customers and Gas Vendor. (a) Resolution Process - β If a customer of the Gas Vendor objects to any actions of the Gas Vendor or disputes any aspect of its relationship with the Gas Vendor and, as a consequence, threatens that it will not pay, or fails to pay, an amount payable to the Gas Distributor pursuant to an Invoice, the Gas Distributor shall notify the Gas Vendor of the objection or dispute. Promptly following such notification, the Gas Vendor shall enter into discussions with such customer with a view to resolving the objection or dispute. If the objection or dispute is not resolved within thirty (30) days of the delivery of such notification, then the Gas Distributor shall be entitled, pending the resolution of the objection or dispute, to bill the customer (pursuant to section B.5) an amount determined on the basis of the relevant system gas supply charge being applied to the Monthly Volume applicable to the disputing customer and to remit to the Gas Vendor (pursuant to section B.6) an amount determined on the basis of the relevant system gas supply charge being applied to the customer's βs pro rata share of the Delivered Volume for such month. The Gas Distributor shall be entitled to so bill the customer and so remit to the Gas Vendor until the Gas Distributor is advised of the resolution of the objection or dispute. Forthwith following resolution of the objection or dispute, the Gas Vendor shall notify the Gas Distributor of such resolution, and thereafter the Gas Distributor shall bill the customer, and remit to the Gas Vendor in respect thereof in accordance with this Agreement, an amount based on the relevant price for such customer.
Appears in 2 contracts
Samples: Service Agreement, Service Agreement
Disputes between Customers and Gas Vendor. (a) Resolution Process - If a customer of the Gas Vendor objects to any actions of the Gas Vendor or disputes any aspect of its relationship with the Gas Vendor and, as a consequence, threatens that it will not pay, or fails to pay, an amount payable to the Gas Distributor pursuant to an Invoice, the Gas Distributor shall notify the Gas Vendor of the objection or dispute. Promptly following such notification, the Gas Vendor shall enter into discussions with such customer with a view to resolving the objection or dispute. If the objection or dispute is not resolved within thirty (30) days of the delivery of such notification, then the Gas Distributor shall be entitled, pending the resolution of the objection or dispute, to bill the customer (pursuant to section B.5B.65) an amount determined on the basis of the relevant system gas supply charge being applied to the Monthly Volume applicable to the disputing customer and to remit to the Gas Vendor (pursuant to section B.6B.86) an amount determined on the basis of the relevant system gas supply charge being applied to the customer's pro rata share of the Delivered Volume for such month. The Gas Distributor shall be entitled to so bill the customer and so remit to the Gas Vendor until the Gas Distributor is advised of the resolution of the objection or dispute. Forthwith following resolution of the objection or dispute, the Gas Vendor shall notify the Gas Distributor of such resolution, and thereafter the Gas Distributor shall bill the customer, and remit to the Gas Vendor in respect thereof in accordance with this Agreement, an amount based on the relevant price for such customer.
Appears in 1 contract
Samples: Service Agreement