Common use of Dollar Limits Per Service Agreement Clause in Contracts

Dollar Limits Per Service Agreement. Cost to diagnose, repair and/or replace - Geothermal and water source systems $1,500 Water cooled air conditioners, high velocity and hydronic systems $1,500 Concrete encased or concealed ductwork $500 Refrigerant lines $500 Appliances l Standard/Seller Coverage S Supreme Coverage l S Appliance color matchSM l S Built-in microwave l S Dishwasher l S Garbage disposal l S Range, oven, cooktop and vent hood l S Refrigerator - INCLUDING ICE MAKER! S Washer and dryer S Range, oven, cooktop, hood: handles, hinges, clocks, rotisseries, racks, knobs and dials, interior lining, glass/ceramic cooktops, self cleaning mechanisms and latch assemblies S Kitchen Refrigerator: handles, hinges, ice crusher, beverage dispenser and respective equipment S Built-in microwave: handles, hinges, interior lining, clocks and shelves, turntable platforms and rollers S Dishwasher: handles, hinges, racks, baskets, rollers, tub and interior lining, springs, latch assemblies and soap dispensers S Permits up to $250 per Service Agreement S Modifications up to $250 per Service Agreement S Haul away/disposal fees S Items under manufacturer’s warranty Excluded Items: ✖ Appliances not located in the primary kitchen (except washer and dryer) and duplicate appliances, unless additional refrigerator option(s) are purchased. ✖ Meat probe assemblies, door glass, sensi-heat burners will only be replaced with standard burners for range, oven, cooktop. ✖ Multimedia center including technology convenience items like LCD screens, Wi-Fi and cameras. ✖ Racks, hinges, shelves, interior thermal shells, food spoilage and freezers which are not an integral part of the kitchen refrigerator. ✖ Door glass, portable or counter top units, trim kits, meat probe assemblies, rotisseries for built-in microwave. ✖ Damage to clothing, plastic mini-tub, soap dispensers, filter screens, knobs, dials, hinges and lint screen for washer or dryer. ✖ Gas supply line to stove.

Dollar Limits Per Service Agreement. Cost to diagnose, repair and/or replace - Geothermal and water source systems $1,500 Water cooled air conditioners, high velocity and hydronic systems $1,500 Concrete encased or concealed ductwork wiring $500 Refrigerant lines $500 Appliances l Standard/Wherever you see this symbol, it indicates our industry exclusive coverage and our recommendations for maximum value and protection for your home. Complimentary* Seller Coverage S Supreme for Savvy Agents Establish a record of coverage during the listing period. In advance of closing, present the Service Agreement for consideration to all parties in the transaction. Benefits of Seller Coverage l S Appliance color matchSM l S • Differentiate your listing in a competitive market. • Protection from unexpected repairs during the listing period. • Close on average several days faster and for a higher average sale price. • Reduce post-closing risks for all parties. What’s covered? Seller coverage is for the listing period and begins immediately upon enrollment. Coverage for a term of 180 days, until close of sale, or the listing is cancelled, whichever occurs first. Seller coverage is for Appliances, Heating, Plumbing and Electrical Systems. Air Conditioning and Heat Pump For Seller Purchase required for coverage during the listing period - $50. Seller Dollar Limit** Cost to diagnose, repair and/or replace: Heating, Plumbing, Electrical and Air Conditioning - $1,500 per category Appliances - $3,000 per covered appliance *Complimentary where allowed by law. **Seller coverage is subject to all Dollar Limits stated in this Agreement. GL_A.v7P.08_19 7 Septic System $50 Additional Buyer Options We understand the needs of every home and homeowner are different, which is why we offer additional buyer options so you may get the coverage that is right for you. Additional Refrigerator, Built-In Wine Cooler, Freestanding Freezer or Wet Bar Refrigerator (sold separately) $50 each All components that affect the cooling operation of the unit including compressor, thermostat, condenser coil, evaporator and defrost system. Wet bar refrigerator (up to 16 cubic feet). Built-in microwave l S Dishwasher l S Garbage disposal l S Range, oven, cooktop and vent hood l S Refrigerator - INCLUDING ICE MAKER! S Washer and dryer S Range, oven, cooktop, hoodwine cooler (30 bottle maximum). Excluded Items: handles, hinges, clocks, rotisseriesRefrigerators with more than one compressor. Multi-media center, racks, knobs and dials, interior lining, glass/ceramic cooktops, self cleaning mechanisms and latch assemblies S Kitchen Refrigerator: handles, hinges, ice crusher, beverage dispenser and respective equipment S Built-in microwave: handles, hinges, interior lining, clocks and shelves, turntable platforms doors, glides, slides, glass interior thermal shells and rollers S Dishwasherfood spoilage. Dollar Limits Per Service Agreement: handlesCost to diagnose, hinges, racks, baskets, rollers, tub repair and/or replace (per unit) - $500. Washer and interior lining, springs, latch assemblies and soap dispensers S Permits up to Dryer (included in Supreme) $250 per Service Agreement S Modifications up to $250 per Service Agreement S Haul away/disposal fees S Items under manufacturer’s warranty 65 All components except those excluded. Excluded Items: ✖ Appliances not located in the primary kitchen (except washer and dryer) and duplicate appliances, unless additional refrigerator option(s) are purchased. ✖ Meat probe assemblies, door glass, sensi-heat burners will only be replaced with standard burners for range, oven, cooktop. ✖ Multimedia center including technology convenience items like LCD screens, Wi-Fi and cameras. ✖ Racks, hinges, shelves, interior thermal shells, food spoilage and freezers which are not an integral part of the kitchen refrigerator. ✖ Door glass, portable or counter top units, trim kits, meat probe assemblies, rotisseries for built-in microwave. ✖ Damage to clothing, plastic Plastic mini-tub, soap dispensers, filter screens, knobs, dials, hinges and lint screen for washer and damage to clothing. Luxury Package $100 NEW Dollar Limits Per Service Agreement: Per covered appliance - $1,000. Remove the per appliance dollar limit. Remove the water heater dollar limit. Increase the concealed and encased concrete limit. Increase limit on corrections to code violations, permits and modifications. Excluded Items: Commercial grade appliances, pro-style or dryerthe like. ✖ Gas supply line to stoveOptional additional appliances.

Dollar Limits Per Service Agreement. Cost to diagnose, repair and/or replace - Geothermal and water source systems $1,500 Water cooled air conditioners, high velocity and hydronic systems $1,500 Concrete encased or concealed ductwork wiring $500 Refrigerant lines $500 Appliances l Standard/Wherever you see this symbol, it indicates our industry exclusive coverage and our recommendations for maximum value and protection for your home. Complimentary* Seller Coverage S Supreme for Savvy Agents Establish a record of coverage during the listing period. In advance of closing, present the Service Agreement for consideration to all parties in the transaction. Benefits of Seller Coverage l S Appliance color matchSM l S • Differentiate your listing in a competitive market. • Protection from unexpected repairs during the listing period. • Close on average several days faster and for a higher average sale price. • Reduce post-closing risks for all parties. What’s covered? Seller coverage is for the listing period and begins immediately upon enrollment. Coverage for a term of 180 days, until close of sale, or the listing is cancelled, whichever occurs first. Seller coverage is for Appliances, Heating, Plumbing and Electrical Systems. Air Conditioning and Heat Pump For Seller Purchase required for coverage during the listing period - $50. Seller Dollar Limit** Cost to diagnose, repair and/or replace: Heating, Plumbing, Electrical and Air Conditioning - $1,500 per category Appliances - $3,000 per covered appliance *Complimentary where allowed by law. **Seller coverage is subject to all Dollar Limits stated in this Agreement. IANES_A.v7P.08_19 7 Septic System $50 Additional Buyer Options We understand the needs of every home and homeowner are different, which is why we offer additional buyer options so you may get the coverage that is right for you. Additional Refrigerator, Built-In Wine Cooler, Freestanding Freezer or Wet Bar Refrigerator (sold separately) $50 each All components that affect the cooling operation of the unit including compressor, thermostat, condenser coil, evaporator and defrost system. Wet bar refrigerator (up to 16 cubic feet). Built-in microwave l S Dishwasher l S Garbage disposal l S Range, oven, cooktop and vent hood l S Refrigerator - INCLUDING ICE MAKER! S Washer and dryer S Range, oven, cooktop, hoodwine cooler (30 bottle maximum). Excluded Items: handles, hinges, clocks, rotisseriesRefrigerators with more than one compressor. Multi-media center, racks, knobs and dials, interior lining, glass/ceramic cooktops, self cleaning mechanisms and latch assemblies S Kitchen Refrigerator: handles, hinges, ice crusher, beverage dispenser and respective equipment S Built-in microwave: handles, hinges, interior lining, clocks and shelves, turntable platforms doors, glides, slides, glass interior thermal shells and rollers S Dishwasherfood spoilage. Dollar Limits Per Service Agreement: handlesCost to diagnose, hingesrepair and/or replace Luxury Package $100 NEW (per unit) - $500. Remove the per appliance dollar limit. Remove the water heater dollar limit. Increase the concealed and encased concrete limit. Increase limit on corrections to code violations, racks, baskets, rollers, tub permits and interior lining, springs, latch assemblies and soap dispensers S Permits up to $250 per Service Agreement S Modifications up to $250 per Service Agreement S Haul away/disposal fees S Items under manufacturer’s warranty modifications. Excluded Items: ✖ Appliances not located in the primary kitchen (except washer and dryer) and duplicate Commercial grade appliances, unless pro-style or the like. Optional additional refrigerator option(s) are purchased. ✖ Meat probe assemblies, door glass, sensi-heat burners will only be replaced with standard burners for range, oven, cooktop. ✖ Multimedia center including technology convenience items like LCD screens, Wi-Fi and cameras. ✖ Racks, hinges, shelves, interior thermal shells, food spoilage and freezers which are not an integral part of the kitchen refrigerator. ✖ Door glass, portable or counter top units, trim kits, meat probe assemblies, rotisseries for built-in microwave. ✖ Damage to clothing, plastic mini-tub, soap dispensers, filter screens, knobs, dials, hinges and lint screen for washer or dryer. ✖ Gas supply line to stoveappliances.

Dollar Limits Per Service Agreement. Cost Concealed/concrete encased water, gas, drain, waste, vent piping, leaks and breaks in the plumbing system - $500. • Polybutylene piping and PEX Manifold plumbing system - $1,000. • Faucet and faucet handle repair and/or replacement of sinks, shower heads or tub spouts for kitchens and baths - $150 per faucet. • Toilet replacement, in the event of sediment/calcium build up - cost to diagnose, repair and/or replace - Geothermal each toilet is STANDARD INCLUDED: Electrical wiring ● ● Switches, outlets and water source panels ● ● Central vacuum ● ● Doorbell system ● ● Burglar and fire alarm systems $1,500 Water cooled air conditioners● ● Telephone wiring ● ● Attic, high velocity ceiling and hydronic systems $1,500 Concrete encased or concealed ductwork $500 Refrigerant lines $500 Appliances l Standard/exhaust fans ● ● Garage door opener – all parts and components for up to three units ● ● Seller Coverage S Supreme Buyer Coverage l S Appliance color matchSM l S SUPREME (Standard Plus These Items): Permanently installed lighting fixtures ● Garage door hinges, springs, remote sending units ● Built-in microwave l S Dishwasher l S Garbage disposal l S Range, oven, cooktop and vent hood l S Refrigerator - INCLUDING ICE MAKER! S Washer and dryer S Range, oven, cooktop, hood: handles, hinges, clocks, rotisseries, racks, knobs and dials, interior lining, glass/ceramic cooktops, self cleaning mechanisms and latch assemblies S Kitchen Refrigerator: handles, hinges, ice crusher, beverage dispenser and respective equipment S Built-in microwave: handles, hinges, interior lining, clocks and shelves, turntable platforms and rollers S Dishwasher: handles, hinges, racks, baskets, rollers, tub and interior lining, springs, latch assemblies and soap dispensers S heat lamps ● Corrections to code violations up to$250 per Service Agreement* ● Permits up to $250 per Service Agreement S Agreement* ● Modifications up to $250 per Service Agreement S ● Haul away/disposal fees S ● Items under manufacturer’s warranty Excluded Items● EXCLUDED: ✖ Appliances • Whole house fans, data wiring, meter boxes, wiring outside the home/garage. Electronic or computerized energy management systems, lighting fixtures that are not hard-wired or appliance management systems. Central vacuum system ductwork and accessories, any wiring or other electrical items located outside the perimeter of the principal dwelling and attached garage, or any loss due to water seepage along service cable. Belts, shutters and filters for attic, ceiling and exhaust fans. • Garage doors, garage door track/rail assembly, rollers or physical damage. • Doorbells that are part of intercom systems. DOLLAR LIMITS PER SERVICE AGREEMENT: • Concealed wiring - $500. * Does not apply to garage door opener coverage. limited to $300. MA_A.v5K.09_17 4 Additional Buyer Options ADDITIONAL REFRIGERATOR, BUILT-IN WINE COOLER, FREESTANDING FREEZER, WET BAR REFRIGERATOR (sold separately): $40 each All components that affect the cooling operation of the unit including compressor, thermostat, condenser coil, evaporator and defrost system. Wet bar refrigerator (up to 16 cubic feet). Built-in wine cooler (30 bottle minimum). ● ROOF LEAK: $100 Water leaks must occur in the primary kitchen roof located over the occupied living area (except washer excluding garage), provided the leaks are the result of rain and/or normal wear and dryer) deterioration and duplicate appliancesthe roof was watertight and in good condition at the effective date of coverage. ● Flashing. ● EXCLUDED: Refrigerators with more than one compressor. Multi- media center, unless additional refrigerator option(s) are purchased. ✖ Meat probe assemblies, door glass, sensi-heat burners will only be replaced with standard burners for range, oven, cooktop. ✖ Multimedia center including technology convenience items like LCD screens, Wi-Fi and cameras. ✖ Racks, hingesracks, shelves, doors, glides, slides, glass interior thermal shells, shells and food spoilage and freezers which are not an integral part of the kitchen refrigerator. ✖ Door glass, portable or counter top units, trim kits, meat probe assemblies, rotisseries for built-in microwave. ✖ Damage to clothing, plastic mini-tub, soap dispensers, filter screens, knobs, dials, hinges and lint screen for washer or dryer. ✖ Gas supply line to stovespoilage.

Dollar Limits Per Service Agreement. Cost to diagnose, repair and/or replace - Geothermal and water source systems $1,500 Water cooled air conditioners, high velocity and hydronic systems $1,500 Concrete encased or concealed ductwork $500 Refrigerant lines $500 Appliances l Standard/Seller Coverage S Supreme Coverage l S Appliance color matchSM l S Built-in microwave l S Dishwasher l S Garbage disposal l S Rangeor sealed refrigeration units - $2,500. Plumbing Electrical, ovenetc. Additional Buyer Options Seller Coverage Buyer Coverage INCLUDED: Seller Coverage Buyer Coverage INCLUDED: ADDITIONAL REFRIGERATOR, cooktop BUILT-IN WINE COOLER, FREESTANDING FREEZER, All components that affect the cooling operation of the unit including compressor, thermostat, condenser coil, evaporator and vent hood l S Refrigerator - INCLUDING ICE MAKER! S Washer and dryer S Range, oven, cooktop, hood: handles, hinges, clocks, rotisseries, racks, knobs and dials, interior lining, glass/ceramic cooktops, self cleaning mechanisms and latch assemblies S Kitchen Refrigerator: handles, hinges, ice crusher, beverage dispenser and respective equipment S defrost system Wet bar refrigerator (up to 16 cubic feet) Built-in microwave: wine cooler (30 bottle maximum) ● ● ● WET BAR REFRIGERATOR (sold separately): $40 each Faucets and faucet handles, hinges, interior lining, clocks including shower heads and shelves, turntable platforms and rollers S Dishwasher: handles, hinges, racks, baskets, rollers, tub and interior lining, springs, latch assemblies and soap dispensers S arms ● Toilet wax ring seals ● Hose xxxxx ● Corrections to code violations up to $250 per Service Agreement ● Permits up to $250 per Service Agreement S ● Modifications up to $250 per Service Agreement S ● Haul away/disposal fees S ● Items under manufacturer’s warranty Excluded Items● SUPREME (Included for Buyer Only) Water, drain, waste or vent pipe leaksor breaks (including polybutylene) ● ● Gas and electric water heaters (including tankless, power and direct vent units) ● ● Water heater interior gas lines ● ● Toilet tank, bowl, tank assembly parts and flange ● ● Built-in bathtub whirlpool motor and pump assemblies ● ● Drain line stoppages that can be cleared with a standard sewer cable ● ● Primary, permanently installed sump pumps used for ground water ● ● Pressure regulators ● ● Valves: ✖ Appliances not located shower, tub, diverter, risers, angle stops and gate valves ● ● Septic system: septic tank, ejector pump from house to septic tank, line from house to septic tank ● EXCLUDED: • Filters, sewage ejector pumps, hydro-jetting, sewer grinders, backflow preventers, drain line stoppages due to roots, performing diagnosis with camera, fixtures, water meters, shower enclosures, shower-base pans, strainers, caulking, grouting, lawn sprinkler systems, tile fields, xxxxx beds, lift stations, any loss arising out of a condition of mineral or chemical deposits (except water heaters), water residue or insufficient capacity loss arising from porcelain chipping, cracking, dents or other externally caused physical damages. Water heaters: oil hot water tanks or oil storage tanks, flue venting, insufficient capacity and solar equipment. • Lift stations, tile fields and xxxxx beds, insufficient capacity, ground-level clean out, pumping, grinder pumps. DOLLAR LIMITS PER SERVICE AGREEMENT: • Concealed/concrete encased water, gas, drain, waste, vent piping, leaks and breaks in the primary kitchen plumbing system - $1,000. • Polybutylene piping and PEX Manifold plumbing system - $1,000. • Faucet repair and/or replacement - $150 per faucet. • Toilet replacement, in the event of sediment/calcium build-up - $300 per toilet. • Septic cost to diagnose, repair and/or replace - $500 Permanently installed lighting fixtures ● Garage door hinges, springs, remote sending units ● Built-in heat lamps ● Corrections to code violations up to$250 per Service Agreement* ● Permits up to $250 per Service Agreement* ● Modifications up to $250 per Service Agreement ● Haul away/disposal fees ● Items under manufacturer’s warranty ● SUPREME (except washer Included for Buyer Only) Electrical wiring ● ● Switches, outlets and dryer) panel ● ● Central vacuum ● ● Doorbell system ● ● Burglar and duplicate appliancesfire alarm systems ● ● Telephone wiring ● ● Attic, unless ceiling and exhaust fans ● ● Garage door opener – all parts and components for up to three units ● ● Lock re-key up to 4 key holes, including deadbolts and provide 4 copies of the key ● Subterranean termite control: Spot treatment of an existing or pre- existing infestation of subterranean termites. All termite treatments covered by this residential service agreement will be “spot” treatments as defined by the Arizona Office of Pest Management and performed by a pest control company licensed by the state of Arizona. Treated area is guaranteed until expiration of this Service Agreement. Any additional refrigerator option(s) “spots” of infestation will require an additional service fee. ● EXCLUDED: • Whole house fans, data wiring, meter boxes, wiring outside the home/garage. Electronic or computerized energy management systems, lighting fixtures that are purchasednot hard wired or appliance management systems. ✖ Meat probe assembliesCentral vacuum system ductwork and accessories, any wiring or other electrical items located outside the perimeter of the principal dwelling and attached garage, or any loss due to water seepage along service cable. Belts, shutters and filters for attic, ceiling and exhaust fans. • Garage doors, garage door glasstrack/rail assembly, sensirollers or physical damage. • Doorbells that are part of intercom systems. • Treatment for drywood termites, infested areas outside the perimeter of the main house foundation, repair of past, existing or future damage to the property caused by any wood destroying insect or organism and correction to conducive conditions. DOLLAR LIMITS PER SERVICE AGREEMENT • Concealed wiring - $1,000 per incident. * Does not apply to garage door opener coverage. EXCLUDED: Refrigerators with more than one compressor. Multi-heat burners will only be replaced with standard burners for rangemedia center, oven, cooktop. ✖ Multimedia center including technology convenience items like LCD screens, Wi-Fi and cameras. ✖ Racks, hingesracks, shelves, doors, glides, slides, glass interior thermal shells, food spoilage spoilage, ice-makers and freezers which are not an integral part of the kitchen refrigerator. ✖ Door glass, portable or counter top units, trim kits, meat probe assemblies, rotisseries for built-in microwave. ✖ Damage to clothing, plastic mini-tub, soap dispensers, filter screens, knobs, dials, hinges and lint screen for washer or dryer. ✖ Gas supply line to stove.

Dollar Limits Per Service Agreement. Cost to diagnose, repair and/or replace - Geothermal and water source systems $1,500 Water cooled air conditioners, high velocity and hydronic systems $1,500 Concrete encased or concealed ductwork $500 Refrigerant lines $500 Appliances l Standard/Seller Coverage S Supreme Coverage l S Appliance color matchSM l S Built-in microwave or sealed refrigeration units - $2,500. Plumbing Seller Coverage Buyer Coverage STANDARD INCLUDED: Water, drain, waste or vent pipe leaksor breaks, including polybutylene l S Dishwasher l S Garbage disposal Gas and electric water heaters (including tankless, power and direct vent units) l S Rangel Water heater interior gas lines l l Toilet tank, ovenbowl, cooktop tank assembly parts, flange and vent hood wax ring seals l S Refrigerator - INCLUDING ICE MAKER! S Washer and dryer S Range, oven, cooktop, hood: handles, hinges, clocks, rotisseries, racks, knobs and dials, interior lining, glass/ceramic cooktops, self cleaning mechanisms and latch assemblies S Kitchen Refrigerator: handles, hinges, ice crusher, beverage dispenser and respective equipment S l Built-in microwavebathtub whirlpool motor and pump assemblies l l Drain line stoppages that can be cleared with a standard sewer cable l l Primary, permanently installed sump pumps used for ground water l l Pressure regulators l l Valves: shower, tub, diverter, risers, angle stops and gate valves l l Interior hose xxxxx l l Septic system: septic tank, ejector pump from house to septic tank, line from house to septic tank l SUPREME (Standard Plus These Items): Faucets and faucet handles, hingesincluding shower heads, interior lining, clocks arms and shelves, turntable platforms and rollers S Dishwasher: handles, hinges, racks, baskets, rollers, tub and interior lining, springs, latch assemblies and soap dispensers S spouts l Exterior hose xxxxx l Corrections to code violations up to $250 per Service Agreement l Permits up to $250 per Service Agreement S l Modifications up to $250 per Service Agreement S l Haul away/disposal fees S l Items under manufacturer’s warranty Excluded Itemsl EXCLUDED: ✖ Appliances not located in the primary kitchen • Filters, sewage ejector pumps, hydro-jetting, sewer grinders, backflow preventers, drain line stoppages due to roots, performing diagnosis with camera, fixtures, water meters, shower enclosures, shower-base pans, strainers, caulking, grouting, lawn sprinkler systems, tile fields, xxxxx beds, lift stations, ground-level clean out, pumping, grinder pumps any loss arising out of a condition of mineral or chemical deposits (except washer water heaters), water residue or insufficient capacity loss arising from porcelain chipping, cracking, dents or other externally caused physical damages. Water heaters: oil hot water tanks or oil storage tanks, flue venting, insufficient capacity and dryer) and duplicate appliances, unless additional refrigerator option(s) are purchased. ✖ Meat probe assemblies, door glass, sensi-heat burners will only be replaced with standard burners for range, oven, cooktop. ✖ Multimedia center including technology convenience items like LCD screens, Wi-Fi and cameras. ✖ Racks, hinges, shelves, interior thermal shells, food spoilage and freezers which are not an integral part of the kitchen refrigerator. ✖ Door glass, portable or counter top units, trim kits, meat probe assemblies, rotisseries for built-in microwave. ✖ Damage to clothing, plastic mini-tub, soap dispensers, filter screens, knobs, dials, hinges and lint screen for washer or dryer. ✖ Gas supply line to stovesolar equipment.

Dollar Limits Per Service Agreement. Cost to diagnose, repair and/or replace - Geothermal and water source systems $1,500 Water cooled air conditioners, high velocity and hydronic systems $1,500 Concrete encased or concealed ductwork $500 Refrigerant lines $500 Appliances l Standard/Seller Coverage S Supreme Buyer Coverage l S Appliance color matchSM l S Built-in microwave l S Dishwasher l S Garbage disposal l S Range, oven, cooktop and vent hood l S Refrigerator - INCLUDING ICE MAKER! S Washer and dryer S Range, oven, cooktop, hood: handles, hinges, clocks, rotisseries, racks, knobs and dials, interior lining, glass/ceramic cooktops, self cleaning mechanisms and latch assemblies S Kitchen Refrigerator: handles, hinges, ice crusher, beverage dispenser and respective equipment S Built-in microwave: handles, hinges, interior lining, clocks and shelves, turntable platforms and rollers S Dishwasher: handles, hinges, racks, baskets, rollers, tub and interior lining, springs, latch assemblies and soap dispensers S Permits up to $250 per Service Agreement S Modifications up to $250 per Service Agreement S Haul away/disposal fees S Items under manufacturer’s warranty Excluded Items: ✖ Appliances not located in the primary kitchen (except washer and dryer) and duplicate appliances, unless additional refrigerator option(s) are purchased. ✖ Meat probe assemblies, door glass, sensi-heat burners will only be replaced with standard burners for range, oven, cooktop. ✖ Multimedia center including technology convenience items like LCD screens, Wi-Fi and cameras. ✖ Racks, hinges, shelves, interior thermal shells, food spoilage and freezers which are not an integral part of the kitchen refrigerator. ✖ Door glass, portable or counter top units, trim kits, meat probe assemblies, rotisseries for built-in microwave. ✖ Damage to clothing, plastic mini-tub, soap dispensers, filter screens, knobs, dials, hinges and lint screen for washer or dryer. ✖ Gas supply line to stove.

Dollar Limits Per Service Agreement. Cost to diagnose, repair and/or replace - Geothermal and water source systems $1,500 Water cooled air conditioners, high velocity and hydronic systems $1,500 Concrete encased or concealed ductwork $500 Refrigerant lines $500 Appliances l Standard/Seller Coverage S Supreme Coverage l S Appliance color matchSM l S Built-in microwave or sealed refrigeration units - $2,500. Plumbing Seller Coverage Buyer Coverage STANDARD INCLUDED: Water, drain, waste or vent pipe leaksor breaks, including polybutylene l S Dishwasher l S Garbage disposal Gas and electric water heaters (including tankless, power and direct vent units) l S Rangel Water heater interior gas lines l l Toilet tank, ovenbowl, cooktop tank assembly parts, flange and vent hood wax ring seals l S Refrigerator - INCLUDING ICE MAKER! S Washer and dryer S Range, oven, cooktop, hood: handles, hinges, clocks, rotisseries, racks, knobs and dials, interior lining, glass/ceramic cooktops, self cleaning mechanisms and latch assemblies S Kitchen Refrigerator: handles, hinges, ice crusher, beverage dispenser and respective equipment S l Built-in microwavebathtub whirlpool motor and pump assemblies l l Drain line stoppages that can be cleared with a standard sewer cable l l Primary, permanently installed sump pumps used for ground water l l Pressure regulators l l Valves: shower, tub, diverter, risers, angle stops and gate valves l l Interior hose xxxxx l l Septic system: septic tank, ejector pump from house to septic tank, line from house to septic tank l SUPREME (Standard Plus These Items): Faucets and faucet handles, hingesincluding shower heads, interior lining, clocks arms and shelves, turntable platforms and rollers S Dishwasher: handles, hinges, racks, baskets, rollers, tub and interior lining, springs, latch assemblies and soap dispensers S spouts l Exterior hose xxxxx l Corrections to code violations up to $250 per Service Agreement l Permits up to $250 per Service Agreement S l Modifications up to $250 per Service Agreement S l Haul away/disposal fees S l Items under manufacturer’s warranty Excluded Itemsl EXCLUDED: ✖ Appliances not located • Filters, sewage ejector pumps, hydro-jetting, sewer grinders, backflow preventers, drain line stoppages due to roots, performing diagnosis with camera, fixtures, water meters, shower enclosures, shower-base pans, strainers, caulking, grouting, lawn sprinkler systems, tile fields, xxxxx beds, lift stations, ground-level clean out, pumping, grinder pumps any loss arising out of a condition of mineral or chemical deposits (except water heaters), water residue or insufficient capacity loss arising from porcelain chipping, cracking, dents or other externally caused physical damages. Water heaters: oil hot water tanks or oil storage tanks, flue venting, insufficient capacity and solar equipment. DOLLAR LIMITS PER SERVICE AGREEMENT: • Concealed/concrete encased water, gas, drain, waste, vent piping, leaks and breaks in the primary kitchen (except washer plumbing system - $1,000. • Polybutylene piping and dryer) PEX Manifold plumbing system - $1,000. • Faucet and duplicate appliancesfaucet handle repair and/or replacement of sinks, unless additional refrigerator option(s) are purchasedshower heads or tub spouts for kitchens and baths - $150 per faucet. ✖ Meat probe assemblies• Toilet replacement, door glassin the event of sediment/calcium build up - cost to repair and/or replace each toilet is limited to $300. • Septic cost to diagnose, sensi-heat burners will only be replaced with standard burners for rangerepair and/or replace - $500. Electrical, oven, cooktop. ✖ Multimedia center including technology convenience items like LCD screens, Wi-Fi and cameras. ✖ Racks, hinges, shelves, interior thermal shells, food spoilage and freezers which are not an integral part of the kitchen refrigerator. ✖ Door glass, portable or counter top units, trim kits, meat probe assemblies, rotisseries for built-in microwave. ✖ Damage to clothing, plastic mini-tub, soap dispensers, filter screens, knobs, dials, hinges and lint screen for washer or dryer. ✖ Gas supply line to stoveetc.

Dollar Limits Per Service Agreement. Cost to diagnose, repair and/or replace - Geothermal and water source systems $1,500 Water cooled air conditioners1,000 Septic System: $45 l Septic tank, high velocity and hydronic systems $1,500 Concrete encased or concealed ductwork $500 Refrigerant lines $500 Appliances l Standard/Seller Coverage S Supreme Coverage l S Appliance color matchSM l S Built-in microwave l S Dishwasher l S Garbage disposal l S Rangeejector pump from house to septic tank, oven, cooktop and vent hood l S Refrigerator - INCLUDING ICE MAKER! S Washer and dryer S Range, oven, cooktop, hood: handles, hinges, clocks, rotisseries, racks, knobs and dials, interior lining, glass/ceramic cooktops, self cleaning mechanisms and latch assemblies S Kitchen Refrigerator: handles, hinges, ice crusher, beverage dispenser and respective equipment S Built-in microwave: handles, hinges, interior lining, clocks and shelves, turntable platforms and rollers S Dishwasher: handles, hinges, racks, baskets, rollers, tub and interior lining, springs, latch assemblies and soap dispensers S Permits up line from house to $250 per Service Agreement S Modifications up to $250 per Service Agreement S Haul away/disposal fees S Items under manufacturer’s warranty septic tank. Excluded Items: ✖ Appliances Lift stations, tile fields and xxxxx beds, insufficient capacity, ground-level clean out, pumping, grinder pumps. Dollar Limits Per Service Agreement: Cost to diagnose, repair and/or replace $500 Pool/Spa Saltwater Equipment: $345 l All items listed as covered for Pool/Spa Equipment Freshwater Equipment as well as saltwater cell and circuit board. Excluded Items: All items listed as excluded for Pool/Spa Equipment Freshwater as well as salt, panel box, remote controls and dials. Dollar Limits Per Service Agreement: Cost to diagnose, repair and/or replace $1,000 Water Softener: $80 l All components and parts of domestic water softener. Excluded Items: Conditions of insufficient or excessive water, water filters, reverse osmosis filters, water purification systems and water softening media. Dollar Limits Per Service Agreement: Cost to diagnose, repair and/or replace $1,000 Well Pump: $75 l All components and parts of well pump if utilized for primary dwelling. Excluded Items: Well casing, pressure tank, piping or electrical lines leading to or connecting pressure tank and primary dwelling, holding or storage tanks and re-drilling of well, system/parts utilized for lawn sprinkler systems. Dollar Limits Per Service Agreement: Cost to diagnose, repair and/or replace $500 MAS_A.v6K.10_18 5 Long Live Happy Homes® says it all. It says we believe in doing things the right way... because that is what your home deserves and that makes you happy. It says we have protected over 5.8 million new and pre-owned homes for nearly 40 years. It says we partner with thousands of the nation’s finest real estate professionals, home builders and service contractors who consider our systems and appliances Home Warranty Service Agreement to be the most comprehensive protection available. It says we relentlessly focus on reducing the financial risks for our millions of customers. It says we welcome you as our next happy customer. LONG LIVE HAPPY HOMES® MAS_A.v6K.10_18 6 To keep the cost of this Home Warranty Service Agreement (“Service Agreement”) affordable, we cannot located cover everything. Cost limits for Buyer/Seller coverage are identified in the primary kitchen (except washer trade section under the title “DOLLAR LIMITS” on pages 3, 4 and dryer) and duplicate 5. Seller “DOLLAR LIMITS” do not apply to Buyer Coverage. Service requests can be submitted at 0-00.xxx/xxxxxxxxx or 800.775.4736. We provide service for covered systems and/or appliances, unless additional refrigerator option(s) are purchased. ✖ Meat probe assemblies, door glass, sensi-heat burners will only be replaced with standard burners for range, oven, cooktop. ✖ Multimedia center including technology convenience items like LCD screens, Wi-Fi and cameras. ✖ Racks, hinges, shelves, interior thermal shells, food spoilage and freezers which are not an integral part of the kitchen refrigerator. ✖ Door glass, portable or counter top units, trim kits, meat probe assemblies, rotisseries for built-in microwave. ✖ Damage to clothing, plastic mini-tub, soap dispensers, filter screens, knobs, dials, hinges and lint screen for washer or dryer. ✖ Gas supply line to stove.:

Dollar Limits Per Service Agreement. Cost Concealed/concrete encased water, gas, drain, waste, vent piping, leaks and breaks in the plumbing system - $500. • Polybutylene piping and PEX Manifold plumbing system - $1,000. • Faucet and faucet handle repair and/or replacement of sinks, shower heads or tub spouts for kitchens and baths - $150 per faucet. • Toilet replacement, in the event of sediment/calcium build up - cost to diagnose, repair and/or replace - Geothermal each toilet is STANDARD INCLUDED: Electrical wiring ● ● Switches, outlets and water source panels ● ● Central vacuum ● ● Doorbell system ● ● Burglar and fire alarm systems $1,500 Water cooled air conditioners● ● Telephone wiring ● ● Attic, high velocity ceiling and hydronic systems $1,500 Concrete encased or concealed ductwork $500 Refrigerant lines $500 Appliances l Standard/exhaust fans ● ● Garage door opener – all parts and components for up to three units ● ● Seller Coverage S Supreme Buyer Coverage l S Appliance color matchSM l S SUPREME (Standard Plus These Items): Permanently installed lighting fixtures ● Garage door hinges, springs, remote sending units ● Built-in microwave l S Dishwasher l S Garbage disposal l S Range, oven, cooktop and vent hood l S Refrigerator - INCLUDING ICE MAKER! S Washer and dryer S Range, oven, cooktop, hood: handles, hinges, clocks, rotisseries, racks, knobs and dials, interior lining, glass/ceramic cooktops, self cleaning mechanisms and latch assemblies S Kitchen Refrigerator: handles, hinges, ice crusher, beverage dispenser and respective equipment S Built-in microwave: handles, hinges, interior lining, clocks and shelves, turntable platforms and rollers S Dishwasher: handles, hinges, racks, baskets, rollers, tub and interior lining, springs, latch assemblies and soap dispensers S heat lamps ● Corrections to code violations up to$250 per Service Agreement* ● Permits up to $250 per Service Agreement S Agreement* ● Modifications up to $250 per Service Agreement S ● Haul away/disposal fees S ● Items under manufacturer’s warranty Excluded Items● EXCLUDED: ✖ Appliances • Whole house fans, data wiring, meter boxes, wiring outside the home/garage. Electronic or computerized energy management systems, lighting fixtures that are not hard-wired or appliance management systems. Central vacuum system ductwork and accessories, any wiring or other electrical items located outside the perimeter of the principal dwelling and attached garage, or any loss due to water seepage along service cable. Belts, shutters and filters for attic, ceiling and exhaust fans. • Garage doors, garage door track/rail assembly, rollers or physical damage. • Doorbells that are part of intercom systems. DOLLAR LIMITS PER SERVICE AGREEMENT: • Concealed wiring - $500. * Does not apply to garage door opener coverage. limited to $300. IANES_A.v5K.09_17 4 ROOF LEAK: $100 Additional Buyer Options ADDITIONAL REFRIGERATOR, BUILT-IN WINE COOLER, FREESTANDING FREEZER, WET BAR REFRIGERATOR (sold separately): $40 each All components that affect the cooling operation of the unit including compressor, thermostat, condenser coil, evaporator and defrost system. Wet bar refrigerator (up to 16 cubic feet). Built-in wine cooler (30 bottle minimum). ● Water leaks must occur in the primary kitchen roof located over the occupied living area (except washer excluding garage), provided the leaks are the result of rain and/or normal wear and dryer) deterioration and duplicate appliancesthe roof was watertight and in good condition at the effective date of coverage. ● Flashing. ● EXCLUDED: Refrigerators with more than one compressor. Multi- media center, unless additional refrigerator option(s) are purchased. ✖ Meat probe assemblies, door glass, sensi-heat burners will only be replaced with standard burners for range, oven, cooktop. ✖ Multimedia center including technology convenience items like LCD screens, Wi-Fi and cameras. ✖ Racks, hingesracks, shelves, doors, glides, slides, glass interior thermal shellsshells and food spoilage. DOLLAR LIMITS PER SERVICE AGREEMENT: Cost to diagnose, food spoilage EXTENDED PIPE LEAK: $60 repair and/or replace (per unit) - $500. External pipe leaks, exterior hose xxxxx and freezers which are not an integral part main shut off valve located outside the foundation of the kitchen refrigeratorhome. ✖ Door glassIncludes water and drain lines that service the main home or other structure covered by the Service Agreement. ● EXCLUDED: Faucets, portable or counter top unitssprinkler systems, trim kits, meat probe assemblies, rotisseries for swimming pool/built-in microwavepool piping, downspout, landscape drain lines, failure due to freeze, city/county shut off valve, damage due to roots. ✖ Damage DOLLAR LIMITS PER SERVICE AGREEMENT: Cost to clothingdiagnose, plastic miniPRE-tubSEASON HVAC TUNE-UP: $40 repair and/or replace - $1,000. A pre-season tune-up will be performed between February and March or October and November (if applicable and when available) on both the heating and air conditioning units (if applicable and when weather permits). The optional pre-season tune-up coverage can be applied to up to two systems. A system is considered one heating unit and one air conditioning unit. To complete the pre-season tune-up, soap dispensersan appointment must be requested during the Spring and/or Fall windows, and one service fee is due per system during a service visit. If eligible repairs and replacements beyond the tune-up are required, no additional service fee is due. ● Check thermostat operation and calibrate if necessary and possible, basic hose wash of leaves and debris of condensing coil, inspect condenser fan and fan blades for stability and damage, inspect service disconnect and fuses, check amperage draw of condenser motor and compressor, check crankcase heater operation for heat pumps, check refrigerant levels and system pressures, check contactors and capacitors, check belts and pulleys; adjust when accessible and applicable, general inspection of wiring (indoor and outdoor units as applicable), visual inspection of filter; replace if customer has replacement filter screensreadily available, knobscheck accessible condensate lines and drain pans for leaks or stoppages (additional repair charges may apply for rerouting, if necessary), check indoor/ outdoor motor bearings and wheel, lubricate motors and other moving parts when applicable and necessary, test temperature rise and drop for heating and cooling, check general heating operation, test defrost cycle (heating), check gas pressure (furnace), visual inspection of furnace xxxxxxxx/heat exchanger, check and if necessary clean burners, visual inspection of accessible flue pipe, check amperage draw of indoor blower motor, inspect pilot system, check controls and safeties on furnace, inspect when applicable and accessible indoor and outdoor coils for restrictions and/or damaged fins, inspect accessible ductwork for visible tears/leaks, test for carbon monoxide when accessible and applicable. ● EXCLUDED: Clearing of stoppages to condensate drain lines, evaporator/indoor and condensing coil cleaning (including acid cleaning, cleaning or unclogging services required to correct problems related to the lack of manufacturer’s recommended maintenance). Filters must be replaced monthly. EXCLUDED: Gutters, chimneys, vent and drain lines, roof-mounted installations, leaks over any deck or balcony, or leaks which result from or are caused by any of the following: missing and/or broken shingles or tiles, damage due to persons walking or standing on the roof, construction or repairs not performed in a workmanlike manner, failure to perform normal roof maintenance. DOLLAR LIMITS PER SERVICE AGREEMENT: Cost to diagnose, POOL/SPA FRESHWATER EQUIPmENT: $160 repair and/or replace - $1,000. All components and parts of the heating, pumping, pool-sweep motors and filtration systems. ● A spa, including an exterior hot tub and whirlpool, is also covered along with a swimming pool if the units utilize common equipment. If they do not utilize common equipment, an additional fee is required to cover the second set of equipment. ● EXCLUDED: Cleaning equipment including pop-up heads, turbo valves, creepy crawlers and the like, skimmers, lights, jets, liners, concrete-encased, electrical, plumbing or gas lines located underground, structural defects, solar equipment, chlorinators, sanitizing system, heat pump, booster pumps for water features and energy management systems. Water chemistry control equipment and materials, disposable filtration media, valve actuator motor, remote control panel switches and booster pumps for water features. All pool/spa equipment for a saltwater swimming pool or spa, unless option purchased. DOLLAR LIMITS PER SERVICE AGREEMENT: Cost to diagnose, POOL/SPA SALTWATER EQUIPmENT: $345 repair and/or replace - $1,000. All items listed as covered for Pool/Spa Equipment Freshwater Equipment as well as saltwater cell and circuit board. ● EXCLUDED: All items listed as excluded for Pool/Spa Equipment Freshwater as well as salt, panel box, remote controls and dials. DOLLAR LIMITS PER SERVICE AGREEMENT: Cost to diagnose, hinges SEPTIC SYSTEm: $45 repair and/or replace - $1,000. Septic tank, ejector pump from house to septic tank, line from house to septic tank. ● EXCLUDED: Lift stations, tile fields and lint screen for washer xxxxx beds, insufficient capacity, ground-level clean out, pumping, grinder pumps. DOLLAR LIMITS PER SERVICE AGREEMENT: Cost to diagnose, WATER SOFTENER: $80 repair and/or replace - $500. All components and parts of domestic water softener. ● EXCLUDED: Conditions of insufficient or dryer. ✖ Gas supply line to stoveexcessive water, water filters, reverse osmosis filters, water purification systems and water softening media.