Common use of Duties and Responsibilities of USBGFS Clause in Contracts

Duties and Responsibilities of USBGFS. USBGFS shall: A. Make the Internet Service available 24 hours a day, 7 days a week, subject to scheduled maintenance and events outside of USBGFS’s reasonable control. Unless an emergency is encountered, no routine maintenance will occur during the hours of 8:00 a.m. to 3:00 p.m. Central Time. B. Provide installation services for Electronic Services, which shall include review and approval of the Company’s network requirements, recommending method of establishing (and, as applicable, cooperate with the Company to implement and maintain) a hypertext link between the Electronic Services site and the Company’s web site(s) and testing the network connectivity and performance. C. Maintain and support the Electronic Services, which shall include providing error corrections, minor enhancements and interim upgrades to the Electronic Services that are made generally available to the Electronic Services customers and providing help desk support to provide assistance to the Company’s employees and agents with their use of the Electronic Services. Maintenance and support, as used herein, shall not include (i) access to or use of any substantial added functionality, new interfaces, new architecture, new platforms, new versions or major development efforts, unless made generally available by USBGFS to the Electronic Services customers, as determined solely by USBGFS or (ii) maintenance of customized features. D. Establish systems to guide, assist and permit End Users (as defined above) who access the Electronic Services from the Company’s web site(s) to electronically perform inquiries and create and transmit transaction requests to USBGFS. E. Address and mail, at each applicable Fund’s expense, notification and promotional mailings and other communications provided by the Fund to shareholders regarding the availability of the Electronic Services. F. Prepare and process new account applications received through the Internet Service from shareholders determined by the Company to be eligible for such services and in connection with such, the Company agrees as follows: (1) to permit the establishment of shareholder bank account information over the Internet in order to facilitate purchase activity through ACH; and (2) the applicable Fund shall be responsible for any resulting gain/loss liability associated with the ACH process. G. Provide the End User with a transaction confirmation number for each completed purchase, redemption, or exchange of the applicable Fund’s shares upon completion of the transaction. H. Informa, Digital Investor, Fan Web, Vision, and E-Statement (“Third Party Electronic Services”) are provided by a third party. Third Party Electronic Services utilize commercially reasonable encryption and secure transport protocols intended to prevent fraud and ensure confidentiality of End User accounts and transactions. USBGFS will take reasonable actions, including periodic scans of Internet interfaces and the Electronic Services, to protect the Internet web site(s) that provide the Electronic Services and related network(s), against viruses, worms and other data corruption or disabling devices, and unauthorized, fraudulent or illegal use, by using appropriate anti-virus and intrusion detection software and by adopting such other security procedures as may be necessary. I. Inform the Company promptly of any malfunctions, problems, errors or service interruptions with respect to the Electronic Services of which USBGFS becomes aware. J. Exercise reasonable efforts to maintain all on-screen disclaimers and copyright, trademark and service xxxx notifications, if any, provided by the Company to USBGFS in writing from time to time, and all “point and click” features of the Electronic Services relating to shareholder acknowledgment and acceptance of such disclaimers and notifications. K. Establish and provide to the Company written procedures, which may be amended from time to time by USBGFS with the written consent of the Company, regarding End User access to the Electronic Services and that are reasonably designed to protect the security and confidentiality of information relating to the Fund and End Users. L. Provide the Company with Daily reports of transactions listing all purchases or transfers made by each End User separately. USBGFS shall also furnish the Company with monthly reports summarizing shareholder inquiry and transaction activity without listing all transactions. M. Annually engage a third party to audit its internal controls for the Electronic Services and compliance with all guidelines for the Electronic Services included herein and provide the Company with a copy of the auditor’s report promptly. N. Maintain its systems and perform its duties and obligations hereunder in accordance with all applicable laws, rules and regulations. O. Be responsible for timely and adequately notifying User via e-mail that the User’s E-Statement is available at the appropriate Internet site. P. Ensure the E-Statement is available for the User on the Company’s Internet site for a minimum period of 24 months after delivery.

Appears in 7 contracts

Samples: Transfer Agent Servicing Agreement (State Street Variable Insurance Series Funds Inc), Transfer Agent Servicing Agreement (Elfun Income Fund), Transfer Agent Servicing Agreement (Elfun Trusts)

AutoNDA by SimpleDocs

Duties and Responsibilities of USBGFS. USBGFS shall: A. Make the Internet Service available 24 hours a day, 7 days a week, subject to scheduled maintenance and events outside of USBGFS’s reasonable control. Unless an emergency is encountered, no routine maintenance will occur during the hours of 8:00 a.m. to 3:00 p.m. Central Time. B. Provide installation services for Electronic Services, which shall include review and approval of the CompanyFund’s network requirements, recommending method of establishing (and, as applicable, cooperate with the Company Fund to implement and maintain) a hypertext link between the Electronic Services site and the CompanyFund’s web site(s) and testing the network connectivity and performance. C. Maintain and support the Electronic Services, which shall include providing error corrections, minor enhancements and interim upgrades to the Electronic Services that are made generally available to the Electronic Services customers and providing help desk support to provide assistance to the CompanyFund’s employees and agents with their use of the Electronic Services. Maintenance and support, as used herein, shall not include (i) access to or use of any substantial added functionality, new interfaces, new architecture, new platforms, new versions or major development efforts, unless made generally available by USBGFS to the Electronic Services customers, as determined solely by USBGFS or (ii) maintenance of customized features. D. Establish systems to guide, assist and permit End Users (as defined above) who access the Electronic Services from the CompanyFund’s web site(s) to electronically perform inquiries and create and transmit transaction requests to USBGFS. E. Address and mail, at each applicable Fund’s expense, notification and promotional mailings and other communications provided by the Fund to shareholders regarding the availability of the Electronic Services. F. Prepare and process new account applications received through the Internet Service from shareholders determined by the Company Fund to be eligible for such services and in connection with such, the Company Fund agrees as follows: (1) to permit the establishment of shareholder bank account information over the Internet in order to facilitate purchase activity through ACH; and (2) the applicable Fund shall be responsible for any resulting gain/loss liability associated with the ACH process. G. Provide the End User with a transaction confirmation number for each completed purchase, redemption, or exchange of the applicable Fund’s shares upon completion of the transaction. H. Informa, Digital Investor, Fan Web, Vision, and E-Statement are provided by a third party (“Third Party Electronic Services”) are provided by a third party). Third Party Electronic Services utilize commercially reasonable encryption and secure transport protocols intended to prevent fraud and ensure confidentiality of End User accounts and transactions. USBGFS will take reasonable actions, including periodic scans of Internet interfaces and the Electronic Services, to protect the Internet web site(s) that provide the Electronic Services and related network(s), against viruses, worms and other data corruption or disabling devices, and unauthorized, fraudulent or illegal use, by using appropriate anti-virus and intrusion detection software and by adopting such other security procedures as may be necessary. I. Inform the Company promptly of any malfunctions, problems, errors or service interruptions with respect to the Electronic Services of which USBGFS becomes aware. J. Exercise reasonable efforts to maintain all on-screen disclaimers and copyright, trademark and service xxxx notifications, if any, provided by the Company to USBGFS in writing from time to time, and all “point and click” features of the Electronic Services relating to shareholder acknowledgment and acceptance of such disclaimers and notifications. K. Establish and provide to the Company written procedures, which may be amended from time to time by USBGFS with the written consent of the Company, regarding End User access to the Electronic Services and that are reasonably designed to protect the security and confidentiality of information relating to the Fund and End Users. L. Provide the Company with Daily reports of transactions listing all purchases or transfers made by each End User separately. USBGFS shall also furnish the Company with monthly reports summarizing shareholder inquiry and transaction activity without listing all transactions. M. Annually engage a third party to audit its internal controls for the Electronic Services and compliance with all guidelines for the Electronic Services included herein and provide the Company with a copy of the auditor’s report promptly. N. Maintain its systems and perform its duties and obligations hereunder in accordance with all applicable laws, rules and regulations. O. Be responsible for timely and adequately notifying User via e-mail that the User’s E-Statement is available at the appropriate Internet site. P. Ensure the E-Statement is available for the User on the Company’s Internet site for a minimum period of 24 months after delivery.and

Appears in 2 contracts

Samples: Transfer Agent Servicing Agreement (TCW Funds Inc), Transfer Agent Servicing Agreement (Sprott Funds Trust)

Duties and Responsibilities of USBGFS. USBGFS shall: A. Make the Internet Service available 24 hours a day, 7 days a week, subject to scheduled maintenance and events outside of USBGFS’s reasonable control. Unless an emergency is encountered, no routine maintenance will occur during the hours of 8:00 a.m. to 3:00 p.m. Central Time. B. Provide installation services for Electronic Services, which shall include review and approval of the CompanyFund’s network requirements, recommending method of establishing (and, as applicable, cooperate with the Company Fund to implement and maintain) a hypertext link between the Electronic Services site and the CompanyFund’s web site(s) and testing the network connectivity and performance. C. Maintain and support the Electronic Services, which shall include providing error corrections, minor enhancements and interim upgrades to the Electronic Services that are made generally available to the Electronic Services customers and providing help desk support to provide assistance to the CompanyFund’s employees and agents with their use of the Electronic Services. Maintenance and support, as used herein, shall not include (i) access to or use of any substantial added functionality, new interfaces, new architecture, new platforms, new versions or major development efforts, unless made generally available by USBGFS to the Electronic Services customers, as determined solely by USBGFS or (ii) maintenance of customized features. D. Establish systems to guide, assist and permit End Users (as defined above) who access the Electronic Services from the CompanyFund’s web site(s) to electronically perform inquiries and create and transmit transaction requests to USBGFS. E. Address and mail, at each applicable Fund’s expense, notification and promotional mailings and other communications provided by the Fund to shareholders regarding the availability of the Electronic Services. F. Prepare and process new account applications received through the Internet Service from shareholders determined by the Company Fund to be eligible for such services and in connection with such, the Company Fund agrees as follows: (1) to permit the establishment of shareholder bank account information over the Internet in order to facilitate purchase activity through ACH; and (2) the applicable Fund shall be responsible for any resulting gain/loss liability associated with the ACH process. G. Provide the End User with a transaction confirmation number for each completed purchase, redemption, or exchange of the applicable Fund’s shares upon completion of the transaction. H. Informa, Digital Investor, Fan Web, Vision, and E-Statement are provided by a third party (“Third Party Electronic Services”) are provided by a third party). Third Party Electronic Services utilize commercially reasonable encryption and secure transport protocols intended to prevent fraud and ensure confidentiality of End User accounts and transactions. USBGFS will take reasonable actions, including periodic scans of Internet interfaces and the Electronic Services, to protect the Internet web site(s) that provide the Electronic Services and related network(s), against viruses, worms and other data corruption or disabling devices, and unauthorized, fraudulent or illegal use, by using appropriate anti-virus and intrusion detection software and by adopting such other security procedures as may be necessary. I. Inform the Company Fund promptly of any malfunctions, problems, errors or service interruptions with respect to the Electronic Services of which USBGFS becomes aware. J. Exercise reasonable efforts to maintain all on-screen disclaimers and copyright, trademark and service xxxx mark notifications, if any, provided by the Company Fund to USBGFS in writing from time to time, and all “point and click” features of the Electronic Services relating to shareholder acknowledgment and acceptance of such disclaimers and notifications. K. Establish X. Xxxxxxxxx and provide to the Company Fund written procedures, which may be amended from time to time by USBGFS with the written consent of the CompanyFund, regarding End User access to the Electronic Services and that are reasonably designed to protect the security and confidentiality of information relating to the Fund and End Users. L. Provide the Company Fund with Daily daily reports of transactions listing all purchases or transfers made by each End User separately. USBGFS shall also furnish the Company Fund with monthly reports summarizing shareholder inquiry and transaction activity without listing all transactions. M. Annually engage a third party to audit its internal controls for the Electronic Services and compliance with all guidelines for the Electronic Services included herein and provide the Company Fund with a copy of the auditor’s report promptly. N. Maintain its systems and perform its duties and obligations hereunder in accordance with all applicable laws, rules and regulations. O. Be responsible for timely and adequately notifying User via e-mail that the User’s E-Statement is available at the appropriate Internet site. P. Ensure the E-Statement is available for the User on the CompanyFund’s Internet site for a minimum period of 24 months after delivery.

Appears in 2 contracts

Samples: Transfer Agent Servicing Agreement (Mason Capital Fund Trust), Transfer Agent Servicing Agreement (Mason Capital Fund Trust)

Duties and Responsibilities of USBGFS. USBGFS shall: A. Make the Internet Service available 24 hours a day, 7 days a week, subject to scheduled maintenance and events outside of USBGFS’s reasonable control. Unless an emergency is encountered, no routine maintenance will occur during the hours of 8:00 a.m. to 3:00 p.m. Central Time. B. Provide installation services for Electronic Services, which shall include review and approval of the CompanyFund’s network requirements, recommending method of establishing (and, as applicable, cooperate with the Company Fund to implement and maintain) a hypertext link between the Electronic Services site and the CompanyFund’s web site(s) and testing the network connectivity and performance. C. Maintain and support the Electronic Services, which shall include providing error corrections, minor enhancements and interim upgrades to the Electronic Services that are made generally available to the Electronic Services customers and providing help desk support to provide assistance to the CompanyFund’s employees and agents with their use of the Electronic Services. Maintenance and support, as used herein, shall not include (i) access to or use of any substantial added functionality, new interfaces, new architecture, new platforms, new versions or major development efforts, unless made generally available by USBGFS to the Electronic Services customers, as determined solely by USBGFS or (ii) maintenance of customized features. D. Establish systems to guide, assist and permit End Users (as defined above) who access the Electronic Services from the CompanyFund’s web site(s) to electronically perform inquiries and create and transmit transaction requests to USBGFS. E. Address and mail, at each applicable Fund’s expense, notification and promotional mailings and other communications provided by the Fund to shareholders regarding the availability of the Electronic Services. F. Prepare and process new account applications received through the Internet Service from shareholders determined by the Company Fund to be eligible for such services and in connection with such, the Company Fund agrees as follows: (1) to permit the establishment of shareholder bank account information over the Internet in order to facilitate purchase activity through ACH; and (2) the applicable Fund shall be responsible for any resulting gain/loss liability associated with the ACH process. G. Provide the End User with a transaction confirmation number for each completed purchase, redemption, or exchange of the applicable Fund’s shares upon completion of the transaction. H. Informa, Digital Investor, Fan Web, Vision, and E-Statement are provided by a third party (“Third Party Electronic Services”) are provided by a third party). Third Party Electronic Services utilize commercially reasonable encryption and secure transport protocols intended to prevent fraud and ensure confidentiality of End User accounts and transactions. USBGFS will take reasonable actions, including periodic scans of Internet interfaces and the Electronic Services, to protect the Internet web site(s) that provide the Electronic Services and related network(s), against viruses, worms and other data corruption or disabling devices, and unauthorized, fraudulent or illegal use, by using appropriate anti-virus and intrusion detection software and by adopting such other security procedures as may be necessary. I. Inform the Company Fund promptly of any malfunctions, problems, errors or service interruptions with respect to the Electronic Services of which USBGFS becomes aware. J. Exercise reasonable efforts to maintain all on-screen disclaimers and copyright, trademark and service xxxx mark notifications, if any, provided by the Company Fund to USBGFS in writing from time to time, and all “point and click” features of the Electronic Services relating to shareholder acknowledgment and acceptance of such disclaimers and notifications. K. Establish X. Xxxxxxxxx and provide to the Company Fund written procedures, which may be amended from time to time by USBGFS with the written consent of the CompanyFund, regarding End User access to the Electronic Services and that are reasonably designed to protect the security and confidentiality of information relating to the Fund and End Users. L. Provide the Company Fund with Daily daily reports of transactions listing all purchases or transfers made by each End User separately. USBGFS shall also furnish the Company Fund with monthly reports summarizing shareholder inquiry and transaction activity without listing all transactions. M. Annually engage a third party to audit its internal controls for the Electronic Services and compliance with all guidelines for the Electronic Services included herein and provide the Company Fund with a copy of the auditor’s report promptly. . N. Maintain its systems and perform its duties and obligations hereunder in accordance with all applicable laws, rules and regulations. O. Be responsible for timely and adequately notifying User via e-mail that the User’s E-Statement is available at the appropriate Internet site. P. Ensure the E-Statement is available for the User on the CompanyFund’s Internet site for a minimum period of 24 months after delivery.

Appears in 2 contracts

Samples: Transfer Agent Servicing Agreement (Aristotle Funds Series Trust), Transfer Agent Servicing Agreement (Aristotle Funds Series Trust)

Duties and Responsibilities of USBGFS. USBGFS shall: A. Make the Internet Service available 24 hours a day, 7 days a week, subject to scheduled maintenance and events outside of USBGFS’s reasonable control. Unless an emergency is encountered, no routine maintenance will occur during the hours of 8:00 a.m. to 3:00 p.m. Central Time. B. Provide installation services for Electronic Services, which shall include review and approval of the CompanyFund’s network requirements, recommending method of establishing (and, as applicable, cooperate with the Company Fund to implement and maintain) a hypertext link between the Electronic Services site and the CompanyFund’s web site(s) and testing the network connectivity and performance. C. Maintain and support the Electronic Services, which shall include providing error corrections, minor enhancements and interim upgrades to the Electronic Services that are made generally available to the Electronic Services customers and providing help desk support to provide assistance to the CompanyFund’s employees and agents with their use of the Electronic Services. Maintenance and support, as used herein, shall not include (i) access to or use of any substantial added functionality, new interfaces, new architecture, new platforms, new versions or major development efforts, unless made generally available by USBGFS to the Electronic Services customers, as determined solely by USBGFS or (ii) maintenance of customized features. D. Establish systems to guide, assist and permit End Users (as defined above) who access the Electronic Services from the CompanyFund’s web site(s) to electronically perform inquiries and create and transmit transaction requests to USBGFS. E. Address and mail, at each applicable Fund’s expense, notification and promotional mailings and other communications provided by the Fund to shareholders regarding the availability of the Electronic Services. F. Prepare and process new account applications received through the Internet Service from shareholders determined by the Company Fund to be eligible for such services and in connection with such, the Company Fund agrees as follows: (1) to permit the establishment of shareholder bank account information over the Internet in order to facilitate purchase activity through ACH; and (2) the applicable Fund shall be responsible for any resulting gain/loss liability associated with the ACH process. G. Provide the End User with a transaction confirmation number for each completed purchase, redemption, or exchange of the applicable Fund’s shares upon completion of the transaction. H. Informa, Digital Investor, Fan Web, Vision, and E-Statement are provided by a third party (“Third Party Electronic Services”) are provided by a third party). Third Party Electronic Services utilize commercially reasonable encryption and secure transport protocols intended to prevent fraud and ensure confidentiality of End User accounts and transactions. USBGFS will take reasonable actions, including periodic scans of Internet interfaces and the Electronic Services, to protect the Internet web site(s) that provide the Electronic Services and related network(s), against viruses, worms and other data corruption or disabling devices, and unauthorized, fraudulent or illegal use, by using appropriate anti-virus and intrusion detection software and by adopting such other security procedures as may be necessary. I. Inform the Company Fund promptly of any malfunctions, problems, errors or service interruptions with respect to the Electronic Services of which USBGFS becomes aware. J. Exercise reasonable efforts to maintain all on-screen disclaimers and copyright, trademark and service xxxx mxxx notifications, if any, provided by the Company Fund to USBGFS in writing from time to time, and all “point and click” features of the Electronic Services relating to shareholder acknowledgment and acceptance of such disclaimers and notifications. K. Establish and provide to the Company Fund written procedures, which may be amended from time to time by USBGFS with the written consent of the CompanyFund, regarding End User access to the Electronic Services and that are reasonably designed to protect the security and confidentiality of information relating to the Fund and End Users. L. Provide the Company Fund with Daily daily reports of transactions listing all purchases or transfers made by each End User separately. USBGFS shall also furnish the Company Fund with monthly reports summarizing shareholder inquiry and transaction activity without listing all transactions. M. Annually engage a third party to audit its internal controls for the Electronic Services and compliance with all guidelines for the Electronic Services included herein and provide the Company Fund with a copy of the auditor’s report promptly. N. Maintain its systems and perform its duties and obligations hereunder in accordance with all applicable laws, rules and regulations. O. Be responsible for timely and adequately notifying User via e-mail that the User’s E-Statement is available at the appropriate Internet site. P. Ensure the E-Statement is available for the User on the CompanyFund’s Internet site for a minimum period of 24 months after delivery.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Tidal ETF Trust II)

Duties and Responsibilities of USBGFS. USBGFS shall: A. Make the Internet Service available 24 hours a day, 7 days a week, subject to scheduled maintenance and events outside of USBGFS’s reasonable control. Unless an emergency is encountered, no routine maintenance will occur during the hours of 8:00 a.m. to 3:00 p.m. Central Time. B. Provide installation services for Electronic Services, which shall include review and approval of the Company’s network requirements, recommending method of establishing (and, as applicable, cooperate with the Company to implement and maintain) a hypertext link between the Electronic Services site and the Company’s web site(s) and testing the network connectivity and performance. C. Maintain and support the Electronic Services, which shall include providing error corrections, minor enhancements and interim upgrades to the Electronic Services that are made generally available to the Electronic Services customers and providing help desk support to provide assistance to the CompanyFund’s employees, the employees of the Fund’s investment adviser, and any of their agents with their use of the Electronic Services. Maintenance and support, as used herein, shall not include (i) access to or use of any substantial added functionality, new interfaces, new architecture, new platforms, new versions or major development efforts, unless made generally available by USBGFS to the Electronic Services customers, as determined solely by USBGFS or (ii) maintenance of customized features. D. Establish systems to guide, assist and permit End Users (as defined above) who access the Electronic Services from the Company’s web site(s) to electronically perform inquiries and create and transmit transaction requests to USBGFS. E. Address and mail, at each applicable FundCompany’s expense, notification and promotional mailings and other communications provided by the Fund Company to shareholders regarding the availability of the Electronic Services. F. Prepare and process new account applications received through the Internet Service from shareholders determined by the Company to be eligible for such services and in connection with such, the Company agrees as follows: (1) . to permit the establishment of shareholder bank account information over the Internet in order to facilitate purchase activity through ACH; and (2) . the applicable Fund Company shall be responsible for any resulting gain/loss liability associated with the ACH process. G. Provide the End User with a transaction confirmation number for each completed purchase, redemption, or exchange of the applicable FundCompany’s shares upon completion of the transaction. H. Informa, Digital Investor, Fan Web, Vision, and E-Statement are provided by a third party (“Third Party Electronic Services”) are provided by a third party). Third Party Electronic Services utilize commercially reasonable encryption and secure transport protocols intended to prevent fraud and ensure confidentiality of End User accounts and transactions. USBGFS will take reasonable actions, including periodic scans of Internet interfaces and the Electronic Services, to protect the Internet web site(s) that provide the Electronic Services and related network(s), against viruses, worms and other data corruption or disabling devices, and unauthorized, fraudulent or illegal use, by using appropriate anti-virus and intrusion detection software and by adopting such other security procedures as may be necessary. I. Inform the Company promptly of any malfunctions, problems, errors or service interruptions with respect to the Electronic Services of which USBGFS becomes aware. J. Exercise reasonable efforts to maintain all on-screen disclaimers and copyright, trademark and service xxxx notifications, if any, provided by the Company to USBGFS in writing from time to time, and all “point and click” features of the Electronic Services relating to shareholder acknowledgment and acceptance of such disclaimers and notifications. K. Establish and provide to the Company written procedures, which may be amended from time to time by USBGFS with the written consent of the Company, regarding End User access to the Electronic Services and that are reasonably designed to protect the security and confidentiality of information relating to the Fund Company and End Users. L. Provide the Company with Daily daily reports of transactions listing all purchases or transfers made by each End User separately. USBGFS shall also furnish the Company with monthly reports summarizing shareholder inquiry and transaction activity without listing all transactions. M. Annually engage a third party to audit its internal controls for the Electronic Services and compliance with all guidelines for the Electronic Services included herein and provide the Company with a copy of the auditor’s report promptly. N. Maintain its systems and perform its duties and obligations hereunder in accordance with all applicable laws, rules and regulations. O. Be responsible for timely and adequately notifying User via e-mail that the User’s E-Statement is available at the appropriate Internet site. P. Ensure the E-Statement is available for the User on the Company’s Internet site for a minimum period of 24 months after delivery.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Jensen Quality Growth Fund Inc)

Duties and Responsibilities of USBGFS. USBGFS shall: A. Make the Internet Service available 24 hours a day, 7 days a week, subject to scheduled maintenance and events outside of USBGFS’s reasonable control. Unless an emergency is encountered, no routine maintenance will occur during the hours of 8:00 a.m. to 3:00 p.m. Central Time. B. Provide installation services for Electronic Services, which shall include review and approval of the CompanyFund’s network requirements, recommending method of establishing (and, as applicable, cooperate with the Company Fund to implement and maintain) a hypertext link between the Electronic Services site and the CompanyFund’s web site(s) and testing the network connectivity and performance. C. Maintain and support the Electronic Services, which shall include providing error corrections, minor enhancements and interim upgrades to the Electronic Services that are made generally available to the Electronic Services customers and providing help desk support to provide assistance to the CompanyFund’s employees and agents with their use of the Electronic Services. Maintenance and support, as used herein, shall not include (i) access to or use of any substantial added functionality, new interfaces, new architecture, new platforms, new versions or major development efforts, unless made generally available by USBGFS to the Electronic Services customers, as determined solely by USBGFS or (ii) maintenance of customized features. D. Establish systems to guide, assist and permit End Users (as defined above) who access the Electronic Services from the CompanyFund’s web site(s) to electronically perform inquiries and create and transmit transaction requests to USBGFS. E. Address and mail, at each applicable Fund’s expense, notification and promotional mailings and other communications provided by the Fund to shareholders regarding the availability of the Electronic Services. F. Prepare and process new account applications received through the Internet Service from shareholders determined by the Company Fund to be eligible for such services and in connection with such, the Company Fund agrees as follows: (1) to permit the establishment of shareholder bank account information over the Internet in order to facilitate purchase activity through ACH; and (2) the applicable Fund shall be responsible for any resulting gain/loss liability associated with the ACH process. G. Provide the End User with a transaction confirmation number for each completed purchase, redemption, or exchange of the applicable Fund’s shares upon completion of the transaction. H. Informa, Digital Investor, Fan Web, Vision, and E-Statement are provided by a third party (“Third Party Electronic Services”) are provided by a third party). Third Party Electronic Services utilize commercially reasonable encryption and secure transport protocols intended to prevent fraud and ensure confidentiality of End User accounts and transactions. USBGFS will take reasonable actions, including periodic scans of Internet interfaces and the Electronic Services, to protect the Internet web site(s) that provide the Electronic Services and related network(s), against viruses, worms and other data corruption or disabling devices, and unauthorized, fraudulent or illegal use, by using appropriate anti-virus and intrusion detection software and by adopting such other security procedures as may be necessary. I. Inform the Company Fund promptly of any malfunctions, problems, errors or service interruptions with respect to the Electronic Services of which USBGFS becomes aware. J. Exercise reasonable efforts to maintain all on-screen disclaimers and copyright, trademark and service xxxx mark notifications, if any, provided by the Company Fund to USBGFS in writing from time to time, and all “point and click” features of the Electronic Services relating to shareholder acknowledgment and acceptance of such disclaimers and notifications. K. Establish and provide to the Company Fund written procedures, which may be amended from time to time by USBGFS with the written consent of the CompanyFund, regarding End User access to the Electronic Services and that are reasonably designed to protect the security and confidentiality of information relating to the Fund and End Users. L. Provide the Company Fund with Daily daily reports of transactions listing all purchases or transfers made by each End User separately. USBGFS shall also furnish the Company Fund with monthly reports summarizing shareholder inquiry and transaction activity without listing all transactions. M. Annually engage a third party to audit its internal controls for the Electronic Services and compliance with all guidelines for the Electronic Services included herein and provide the Company Fund with a copy of the auditor’s report promptly. N. Maintain its systems and perform its duties and obligations hereunder in accordance with all applicable laws, rules and regulations. O. Be responsible for timely and adequately notifying User via e-mail that the User’s E-Statement is available at the appropriate Internet site. P. Ensure the E-Statement is available for the User on the CompanyFund’s Internet site for a minimum period of 24 months after delivery.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Tidal Trust III)

Duties and Responsibilities of USBGFS. USBGFS shall: A. Make the Internet Service available 24 hours a day, 7 days a week, subject to scheduled maintenance and events outside of USBGFS’s reasonable control. Unless an emergency is encountered, no routine maintenance will occur during the hours of 8:00 a.m. to 3:00 p.m. Central Time. B. Provide installation services for Electronic Services, which shall include review and approval of the CompanyTrust’s network requirements, recommending method of establishing (and, as applicable, cooperate with the Company Fund to implement and maintain) a hypertext link between the Electronic Services site and the CompanyFund’s web site(s) and testing the network connectivity and performance. C. Maintain and support the Electronic Services, which shall include providing error corrections, minor enhancements and interim upgrades to the Electronic Services that are made generally available to the Electronic Services customers and providing help desk support to provide assistance to the CompanyTrust’s employees officers and agents with their use of the Electronic Services. Maintenance and support, as used herein, shall not include (i) access to or use of any substantial added functionality, new interfaces, new architecture, new platforms, new versions or major development efforts, unless made generally available by USBGFS to the Electronic Services customers, as determined solely by USBGFS or (ii) maintenance of customized features. D. Establish systems to guide, assist and permit End Users (as defined above) who access the Electronic Services from the CompanyTrust’s web site(s) to electronically perform inquiries and create and transmit transaction requests to USBGFS. E. Address and mail, at each applicable Fund’s expense, notification and promotional mailings and other communications provided by the Fund to shareholders regarding the availability of the Electronic Services. F. Prepare and process new account applications received through the Internet Service from shareholders Shareholders determined by the Company a Fund to be eligible for such services and in connection with such, the Company Fund agrees as follows: (1) to permit the establishment of shareholder Shareholder bank account information over the Internet in order to facilitate purchase activity through ACH; and (2) the applicable Fund shall be responsible for any resulting gain/loss liability associated with the ACH process. G. Provide the End User with a transaction confirmation number for each completed purchase, redemption, or exchange of the applicable Fund’s shares upon completion of the transaction. H. Informa, Digital Investor, Fan Web, Vision, and E-Statement are provided by a third party (“Third Party Electronic Services”) are provided by a third party). Third Party Electronic Services utilize commercially reasonable encryption and secure transport protocols intended to prevent fraud and ensure confidentiality of End User accounts and transactions. USBGFS will take reasonable commercially standard actions, including periodic scans of Internet interfaces and the Electronic Services, to protect the Internet web site(s) that provide the Electronic Services and related network(s), against viruses, worms and other data corruption or disabling devices, and unauthorized, fraudulent or illegal use, by using appropriate anti-virus and intrusion detection software and by adopting such other security procedures as may be necessary. I. Inform the Company Trust promptly of any malfunctions, problems, errors or service interruptions with respect to the Electronic Services of which USBGFS becomes aware. J. Exercise reasonable efforts to maintain all on-screen disclaimers and copyright, trademark and service xxxx mark notifications, if any, provided by the Company Trust to USBGFS in writing from time to time, and all “point and click” features of the Electronic Services relating to shareholder Shareholder acknowledgment and acceptance of such disclaimers and notifications. K. Establish and provide to the Company Trust written procedures, which may be amended from time to time by USBGFS with the written consent of the CompanyTrust, regarding End User access to the Electronic Services and that are reasonably designed to protect the security and confidentiality of information relating to the Fund Funds and End Users. L. Provide the Company Funds with Daily daily reports of transactions listing all purchases or transfers made by each End User separately. USBGFS shall also furnish the Company Funds with monthly reports summarizing shareholder inquiry and transaction activity without listing all transactions. M. Annually engage a third party to audit its internal controls for the Electronic Services and compliance with all guidelines for the Electronic Services included herein and provide the Company Trust with a copy of the auditor’s report promptly. N. Maintain its systems and perform its duties and obligations hereunder in accordance with all applicable laws, rules and regulations. O. Be responsible for timely and adequately notifying User via e-mail that the User’s E-Statement is available at the appropriate Internet site. P. Ensure the E-Statement is available for the User on the CompanyFund’s Internet site for a minimum period of 24 months after delivery.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (DoubleLine Funds Trust)

AutoNDA by SimpleDocs

Duties and Responsibilities of USBGFS. USBGFS shall: A. Make the Internet Service available 24 hours a day, 7 days a week, subject to scheduled maintenance and events outside of USBGFS’s reasonable control. Unless an emergency is encountered, no routine maintenance will occur during the hours of 8:00 a.m. to 3:00 p.m. Central Time. B. Provide installation services for Electronic Services, which shall include review and approval of the CompanyFund’s network requirements, recommending method of establishing (and, as applicable, cooperate with the Company Fund to implement and maintain) a hypertext link between the Electronic Services site and the CompanyFund’s web site(s) and testing the network connectivity and performance. C. Maintain and support the Electronic Services, which shall include providing error corrections, minor enhancements and interim upgrades to the Electronic Services that are made generally available to the Electronic Services customers and providing help desk support to provide assistance to the CompanyFund’s employees and agents with their use of the Electronic Services. Maintenance and support, as used herein, shall not include (i) access to or use of any substantial added functionality, new interfaces, new architecture, new platforms, new versions or major development efforts, unless made generally available by USBGFS to the Electronic Services customers, as determined solely by USBGFS or (ii) maintenance of customized features. D. Establish systems to guide, assist and permit End Users (as defined above) who access the Electronic Services from the CompanyFund’s web site(s) to electronically perform inquiries and create and transmit transaction requests to USBGFS. E. Address and mail, at each applicable Fund’s expense, notification and promotional mailings and other communications provided by the Fund to shareholders regarding the availability of the Electronic Services. F. Prepare and process new account applications received through the Internet Service from shareholders determined by the Company Fund to be eligible for such services and in connection with such, the Company Fund agrees as follows: (1) to permit the establishment of shareholder bank account information over the Internet in order to facilitate purchase activity through ACH; and (2) the applicable Fund shall be responsible for any resulting gain/loss liability associated with the ACH process. G. Provide the End User with a transaction confirmation number for each completed purchase, redemption, or exchange of the applicable Fund’s shares upon completion of the transaction. H. Informa, Digital Investor, Fan Web, Vision, and E-Statement are provided by a third party (“Third Party Electronic Services”) are provided by a third party). Third Party Electronic Services utilize commercially reasonable encryption and secure transport protocols intended to prevent fraud and ensure confidentiality of End User accounts and transactions. USBGFS will take commercially reasonable actions, including periodic scans of Internet interfaces and the Electronic Services, to protect the Internet web site(s) that provide the Electronic Services and related network(s), against viruses, worms and other data corruption or disabling devices, and unauthorized, fraudulent or illegal use, by using appropriate anti-virus and intrusion detection software and by adopting such other security procedures as may be necessary. I. Inform the Company Fund promptly of any malfunctions, problems, errors or service interruptions with respect to the Electronic Services of which USBGFS becomes aware. J. Exercise commercially reasonable efforts to maintain all on-screen disclaimers and copyright, trademark and service xxxx mark notifications, if any, provided by the Company Fund to USBGFS in writing from time to time, and all “point and click” features of the Electronic Services relating to shareholder acknowledgment and acceptance of such disclaimers and notifications. K. Establish X. Xxxxxxxxx and provide to the Company Fund written procedures, which may be amended from time to time by USBGFS with the written consent of the CompanyFund, regarding End User access to the Electronic Services and that are reasonably designed to protect the security and confidentiality of information relating to the Fund and End Users. L. Provide the Company Fund with Daily daily reports of transactions listing all purchases or transfers made by each End User separately. USBGFS shall also furnish the Company Fund with monthly reports summarizing shareholder inquiry and transaction activity without listing all transactions. M. Annually engage a third party to audit its internal controls for the Electronic Services and compliance with all guidelines for the Electronic Services included herein and provide the Company Fund with a copy of the auditor’s report promptly. N. Maintain its systems and perform its duties and obligations hereunder in accordance with all applicable laws, rules and regulations. O. Be responsible for timely and adequately notifying User via e-mail that the User’s E-Statement is available at the appropriate Internet site. P. Ensure the E-Statement is available for the User on the CompanyFund’s Internet site for a minimum period of 24 months after delivery.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Aristotle Funds Series Trust)

Duties and Responsibilities of USBGFS. USBGFS shall: A. Make the Internet Service available 24 hours a day, 7 days a week, subject to scheduled maintenance and events outside of USBGFS’s reasonable control. Unless an emergency is encountered, no routine maintenance will occur during the hours of 8:00 a.m. to 3:00 p.m. Central Time. B. Provide installation services for Electronic Services, which shall include review and approval of the Company’s network requirements, recommending method of establishing (and, as applicable, cooperate with the Company to implement and maintain) a hypertext link between the Electronic Services site and the Company’s web site(s) and testing the network connectivity and performance. C. Maintain and support the Electronic Services, which shall include providing error corrections, minor enhancements and interim upgrades to the Electronic Services that are made generally available to the Electronic Services customers and providing help desk support to provide assistance to the Company’s employees and agents with their use of the Electronic Services. Maintenance and support, as used herein, shall not include (i) access to or use of any substantial added functionality, new interfaces, new architecture, new platforms, new versions or major development efforts, unless made generally available by USBGFS to the Electronic Services customers, as determined solely by USBGFS or (ii) maintenance of customized features. D. Establish systems to guide, assist and permit End Users (as defined above) who access the Electronic Services from the Company’s web site(s) to electronically perform inquiries and create and transmit transaction requests to USBGFS. E. Address and mail, at each applicable Fund’s expense, notification and promotional mailings and other communications provided by the Fund to shareholders regarding the availability of the Electronic Services. F. Prepare and process new account applications received through the Internet Service from shareholders determined by the Company to be eligible for such services and in connection with such, the Company agrees as follows:: Information Classification: Limited Access (1) to permit the establishment of shareholder bank account information over the Internet in order to facilitate purchase activity through ACH; and (2) the applicable Fund shall be responsible for any resulting gain/loss liability associated with the ACH process. G. Provide the End User with a transaction confirmation number for each completed purchase, redemption, or exchange of the applicable Fund’s shares upon completion of the transaction. H. Informa, Digital Investor, Fan Web, Vision, and E-Statement (“Third Party Electronic Services”) are provided by a third party. Third Party Electronic Services utilize commercially reasonable encryption and secure transport protocols intended to prevent fraud and ensure confidentiality of End User accounts and transactions. USBGFS will take reasonable actions, including periodic scans of Internet interfaces and the Electronic Services, to protect the Internet web site(s) that provide the Electronic Services and related network(s), against viruses, worms and other data corruption or disabling devices, and unauthorized, fraudulent or illegal use, by using appropriate anti-virus and intrusion detection software and by adopting such other security procedures as may be necessary. I. Inform the Company promptly of any malfunctions, problems, errors or service interruptions with respect to the Electronic Services of which USBGFS becomes aware. J. Exercise reasonable efforts to maintain all on-screen disclaimers and copyright, trademark and service xxxx notifications, if any, provided by the Company to USBGFS in writing from time to time, and all “point and click” features of the Electronic Services relating to shareholder acknowledgment and acceptance of such disclaimers and notifications. K. Establish and provide to the Company written procedures, which may be amended from time to time by USBGFS with the written consent of the Company, regarding End User access to the Electronic Services and that are reasonably designed to protect the security and confidentiality of information relating to the Fund and End Users. L. Provide the Company with Daily reports of transactions listing all purchases or transfers made by each End User separately. USBGFS shall also furnish the Company with monthly reports summarizing shareholder inquiry and transaction activity without listing all transactions.. Information Classification: Limited Access M. Annually engage a third party to audit its internal controls for the Electronic Services and compliance with all guidelines for the Electronic Services included herein and provide the Company with a copy of the auditor’s report promptly. N. Maintain its systems and perform its duties and obligations hereunder in accordance with all applicable laws, rules and regulations. O. Be responsible for timely and adequately notifying User via e-mail that the User’s E-Statement is available at the appropriate Internet site. P. Ensure the E-Statement is available for the User on the Company’s Internet site for a minimum period of 24 months after delivery.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (State Street Institutional Funds)

Duties and Responsibilities of USBGFS. USBGFS shall: A. Make the Internet Service available 24 hours a day, 7 days a week, subject to scheduled maintenance and events outside of USBGFS’s reasonable control. Unless an emergency is encountered, no routine maintenance will occur during the hours of 8:00 a.m. to 3:00 p.m. Central Time. B. Provide installation services for Electronic Services, which shall include review and approval of the CompanyFund’s network requirements, recommending method of establishing (and, as applicable, cooperate with the Company Fund to implement and maintain) a hypertext link between the Electronic Services site and the CompanyFund’s web site(s) and testing the network connectivity and performance. C. Maintain and support the Electronic Services, which shall include providing error corrections, minor enhancements and interim upgrades to the Electronic Services that are made generally available to the Electronic Services customers and providing help desk support to provide assistance to the CompanyFund’s employees and agents with their use of the Electronic Services. Maintenance and support, as used herein, shall not include (i) access to or use of any substantial added functionality, new interfaces, new architecture, new platforms, new versions or major development efforts, unless made generally available by USBGFS to the Electronic Services customers, as determined solely by USBGFS or (ii) maintenance of customized features. D. Establish systems to guide, assist and permit End Users (as defined above) who access the Electronic Services from the CompanyFund’s web site(s) to electronically perform inquiries and create and transmit transaction requests to USBGFS. E. Address and mail, at each applicable Fund’s expense, notification and promotional mailings and other communications provided by the Fund to shareholders regarding the availability of the Electronic Services. F. Prepare and process new account applications received through the Internet Service from shareholders determined by the Company Fund to be eligible for such services and in connection with such, the Company Fund agrees as follows: (1) to permit the establishment of shareholder bank account information over the Internet in order to facilitate purchase activity through ACH; and (2) the applicable Fund shall be responsible for any resulting gain/loss liability associated with the ACH process. G. Provide the End User with a transaction confirmation number for each completed purchase, redemption, or exchange of the applicable Fund’s shares upon completion of the transaction. H. Informa, Digital Investor, Fan Web, Vision, and E-Statement are provided by a third party (“Third Party Electronic Services”) are provided by a third party). Third Party Electronic Services utilize commercially reasonable encryption and secure transport protocols intended to prevent fraud and ensure confidentiality of End User accounts and transactions. USBGFS will take reasonable actions, including periodic scans of Internet interfaces and the Electronic Services, to protect the Internet web site(s) that provide the Electronic Services and related network(s), against viruses, worms and other data corruption or disabling devices, and unauthorized, fraudulent or illegal use, by using appropriate anti-virus and intrusion detection software and by adopting such other security procedures as may be necessary. I. Inform the Company Fund promptly of any malfunctions, problems, errors or service interruptions with respect to the Electronic Services of which USBGFS becomes aware. J. Exercise reasonable efforts to maintain all on-screen disclaimers and copyright, trademark and service xxxx mark notifications, if any, provided by the Company Fund to USBGFS in writing from time to time, and all “point and click” features of the Electronic Services relating to shareholder acknowledgment and acceptance of such disclaimers and notifications. K. Establish Xxxxxxxxx and provide to the Company Fund written procedures, which may be amended from time to time by USBGFS with the written consent of the CompanyFund, regarding End User access to the Electronic Services and that are reasonably designed to protect the security and confidentiality of information relating to the Fund and End Users. L. Provide the Company Fund with Daily daily reports of transactions listing all purchases or transfers made by each End User separately. USBGFS shall also furnish the Company Fund with monthly reports summarizing shareholder inquiry and transaction activity without listing all transactions. M. Annually engage a third party to audit its internal controls for the Electronic Services and compliance with all guidelines for the Electronic Services included herein and provide the Company Fund with a copy of the auditor’s report promptly. N. Maintain its systems and perform its duties and obligations hereunder in accordance with all applicable laws, rules and regulations. O. Be responsible for timely and adequately notifying User via e-mail that the User’s E-Statement is available at the appropriate Internet site. P. Ensure the E-Statement is available for the User on the CompanyFund’s Internet site for a minimum period of 24 months after delivery.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Volatility Shares Trust)

Duties and Responsibilities of USBGFS. USBGFS shall: A. Make the Internet Service available 24 hours a day, 7 days a week, subject to scheduled maintenance and events outside of USBGFS’s reasonable control. Unless an emergency is encountered, no routine maintenance will occur during the hours of 8:00 a.m. to 3:00 p.m. Central Time. B. Provide installation services for Electronic Services, which shall include review and approval of the CompanyTrust’s network requirements, recommending method of establishing (and, as applicable, cooperate with the Company Trust to implement and maintain) a hypertext link between the Electronic Services site and the CompanyTrust’s web site(s) and testing the network connectivity and performance. C. Maintain and support the Electronic Services, which shall include providing error corrections, minor enhancements and interim upgrades to the Electronic Services that are made generally available to the Electronic Services customers and providing help desk support to provide assistance to the CompanyTrust’s employees officers and agents with their use of the Electronic Services. Maintenance and support, as used herein, shall not include (i) access to or use of any substantial added functionality, new interfaces, new architecture, new platforms, new versions or major development efforts, unless made generally available by USBGFS to the Electronic Services customers, as determined solely by USBGFS or (ii) maintenance of customized features. D. Establish systems to guide, assist and permit End Users (as defined above) who access the Electronic Services from the CompanyTrust’s web site(s) to electronically perform inquiries and create and transmit transaction requests to USBGFS. E. Address and mail, at each applicable Fundthe Trust’s expense, notification and promotional mailings and other communications provided by the Fund Trust to shareholders regarding the availability of the Electronic Services. F. Prepare and process new account applications received through the Internet Service from shareholders Shareholders determined by the Company Trust to be eligible for such services and in connection with such, the Company Trust agrees as follows: (1) to permit the establishment of shareholder Shareholder bank account information over the Internet in order to facilitate purchase activity through ACH; and (2) the applicable Fund shall be responsible for any resulting gain/loss liability associated with the ACH process. G. Provide the End User with a transaction confirmation number for each completed purchase, redemption, or exchange of the applicable FundTrust’s shares upon completion of the transaction. Transactions are not considered in good order, and will not be processed, until the entry of the trade and proper authorization has been completed. If order entry or authorization occur after market close the transaction will be posted and receive the Net Asset Value for the next business day. H. Informa, Digital Investor, Fan WebDigital Investor Institutional, Vision, and E-Statement are provided by a third party (“Third Party Electronic Services”) are provided by a third party). Third Party Electronic Services utilize commercially reasonable encryption and secure transport protocols intended to prevent fraud and ensure confidentiality of End User accounts and transactions. USBGFS will take reasonable commercially standard actions, including periodic scans of Internet interfaces and the Electronic Services, to protect the Internet web site(s) that provide the Electronic Services and related network(s), against viruses, worms and other data corruption or disabling devices, and unauthorized, fraudulent or illegal use, by using appropriate anti-virus and intrusion detection software and by adopting such other security procedures as may be necessary. I. Inform the Company Trust promptly of any malfunctions, problems, errors or service interruptions with respect to the Electronic Services of which USBGFS becomes aware. J. Exercise reasonable efforts to maintain all on-screen disclaimers and copyright, trademark and service xxxx mark notifications, if any, provided by the Company Trust to USBGFS in writing from time to time, and all “point and click” features of the Electronic Services relating to shareholder Shareholder acknowledgment and acceptance of such disclaimers and notifications. K. Establish and provide to the Company Trust written procedures, which may be amended from time to time by USBGFS with the written consent of the CompanyTrust, regarding End User access to the Electronic Services and that are reasonably designed to protect the security and confidentiality of information relating to the Fund Trust and End Users. L. Provide the Company Trust with Daily daily reports of transactions listing all purchases or transfers made by each End User separately. USBGFS shall also furnish the Company Trust with monthly reports summarizing shareholder inquiry and transaction activity without listing all transactions. M. Annually engage a third party to audit its internal controls for the Electronic Services and compliance with all guidelines for the Electronic Services included herein and provide the Company Trust with a copy of the auditor’s report promptly. N. Maintain its systems and perform its duties and obligations hereunder in accordance with all applicable laws, rules and regulations. O. Be responsible for timely and adequately notifying User via e-mail that the User’s E-Statement is available at the appropriate Internet site. P. Ensure the E-Statement is available for the User on the CompanyTrust’s Internet site for a minimum period of 24 twenty-four (24) months after delivery.

Appears in 1 contract

Samples: Fund Servicing Agreement (Rockefeller Municipal Opportunities Fund)

Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!