Common use of Duties of Reseller Clause in Contracts

Duties of Reseller. RESELLER agrees to promote, market, distribute and support the Products as set forth below and agrees, in furtherance of the foregoing: (a) To identify and contact Customers in person, by telephone or using direct mailings, to demonstrate the Products to Customers and to advise Customers on the selection, use, functionality, specifications and price/performance characteristics of the Products in accordance with the Documentation; (b) To market and distribute the Products only under License Agreements in accordance with Article 5 hereof; (c) To provide reasonable "first level" technical assistance to Customers and Licensees concerning the installation, operation and maintenance of the Products; (d) To distribute corrections and enhancements prepared by CASI to, and new releases of, the Products to Licensees; (e) To remit promptly all amounts due to CASI pursuant to Section 9.1 hereof; (f) To maintain records concerning the name, address, contact person, e-mail address, telephone and telefax number of all Customers and Licensees; (g) To provide CASI with the periodic reports described in Section 9.2 hereof; (h) To maintain an adequate number of experienced personnel who are properly trained and certified by CASI to promote, license, install, maintain and otherwise support the Products; and (i) To notify CASI promptly of any Product defects or other unresolved technical problems concerning the installation, use, or performance of the Products.