Common use of Duties of the Supplier Clause in Contracts

Duties of the Supplier. 11.1 During the terms of this Agreement, the Supplier agrees: (a) to furnish GreatestEscapes with current promotional advertising and promotional material if at all possible in electronic form relating to the Products; (b) to provide GreatestEscapes with its warranty and product approval and return policy, along with copies of any other communications regularly sent to Customers; (c) to maintain sales and support personnel with sufficient knowledge of the use and operation of the Internet and sufficient skill to promote and follow-up Orders received from GreatestEscapes, to adequately assist Customers, and to perform such servicing and follow-up on Orders as good salesmanship and customer service shall require and as GreatestEscapes shall reasonably request; (d) to ensure the privacy of the Customers and the confidentiality of the Customer Data is maintained and to provide the Customer with all reasonably possible safeguards in that respect; (e) whenever requested by GreatestEscapes, to follow up all sales correspondence between GreatestEscapes and any Customer and to assist in the solution of commercial or technical problems; (f) to maintain a record of any Customer complaints and to forward information relating to such complaints to GreatestEscapes; (g) to provide written sales reports on an annual basis showing the Customers, Products, and quantities of Products sold; and (h) to bear the entire cost and expense of conducting its activities hereunder.

Duties of the Supplier. 11.1 During the terms of this Agreement, the Supplier agrees: (a) to furnish GreatestEscapes with current promotional advertising and promotional material if at all possible in electronic form relating to the Products; (b) to provide GreatestEscapes with its warranty and product approval and return policy, along with copies of any other communications regularly sent to Customers; (c) to maintain sales and support personnel with sufficient knowledge of the use and operation of the Internet and sufficient skill to promote and follow-up Orders received from GreatestEscapes, to adequately assist Customers, and to perform such servicing and follow-up on Orders as good salesmanship and customer service shall require and as GreatestEscapes shall reasonably request; (d) to ensure the privacy of the Customers and the confidentiality of the Customer Data is maintained and to provide the Customer with all reasonably possible safeguards in that respect; (e) whenever requested by GreatestEscapes, to follow up all sales correspondence between GreatestEscapes and any Customer and to assist in the solution of commercial or technical problems; (f) to maintain a record of any Customer complaints and to forward information relating to such complaints to GreatestEscapes; (g) to provide written sales reports on an annual basis showing the Customers, Products, and quantities of Products sold; and (h) to bear the entire cost and expense of conducting its activities hereunder.