Common use of Electronic Correspondence Clause in Contracts

Electronic Correspondence. Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ▪ $[…] per Email U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ▪ STAT – Statement and Tax Form Storage & Retrieval - Setup: $[…] per user - Support: $[…] per user per month § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund setup on Transfer Agent system - $[…] per user per month § Ad Hoc/PowerSelect File Development - Standard ad-hoc select: $[…] per file - Custom coded data for recurring, scheduled delivery: $[…] per hour consultation and programming development - Support: $[…] per file per month for recurring files/reports scheduled for delivery via Report Source. - Recurring files scheduled for delivery via Report Source. § Custom Electronic File Exchange (MFS delivery of standard TIP files) - Setup: $[…] one-time fee - Support: $[…] per file per month § File Delivery to Alternate Sales Reporting Provider - Setup: $[…] one-time fee - Maintenance Fee: $[…] per file per month § Implementation Fee – $[…] § Monthly Fee – $[…] per month § Per Chat Fee – $[…] per chat or $[…] per minute of chat Nuance 6 § Implementation fee – $[…] (includes 15 forms) § Additional setup fee – $[…] for each additional form and email template § Form and fund logo modifications – $[…] per form, $[…] per updated Fund Logo § Monthly minimum fee – $[…] per month § Per electronic envelope Fee – $[…] § Internet VPN – Infrastructure to allow for application accessibility to host systems and file transfers - $[…] implementation - $[…] per month § Physical Network – Infrastructure to allow for application accessibility to host systems and file transfers - Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. - $[…] implementation - $[…] per ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. - $[…] implementation - $[…] per ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) – Account inquiry only. - $[…] implementation - $[…] per ID per month § Automated Work Distributor (AWD) – Image and workflow application. - $[…] implementation - $[…] per ID per month § Same Day Cash Management (SDCM) – Fund level transaction and cash reporting. - $[…] implementation - $[…] per ID per month § PowerSelect – SQL database used for ad hoc reporting from the shareholder recordkeeping system. - $[…] per month § $[…] per hour (subject to change) § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund setup programming (transfer agent system, statements, options, etc.) - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Annual reporting of shareholder cost basis for non-fiduciary direct accounts. § $[…] per direct open account per year Services to capture, queue, monitor, service and archive shareholder email correspondence: § $[…] setup per fund group § $[…] per month administration § $[…] per received email correspondence Nuance 7 Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. § $[…] per fund group per month Integrated custom detailed call reporting – $[…] per monthly report § Account Management/Database Administration - $[…] per month - Receiving – $[…] per SKU - Order Processing – $[…] per order - Skid Storage – $[…] per month per location - Disposal – $[…] per SKU § Inbound Teleservicing Only - Account Management – $[…] per month (OR) - Call Servicing – $[…] per call § Lead Source Reporting - $[…] per month § Closed Loop Reporting - Account Management – $[…] per month - Database Installation, Setup – $[…] per fund group § Miscellaneous Expenses - Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Includes Call Sampling sent securely to client and Reporting of internal representative reviews. § $[…] per Month Dealer fund survey requests – $[…] per hour for completion and quality validation Services to support the setup and processing of physical certificated shares for a fund family: § $[…] setup per fund group § $[…] per certificate transaction § Programming & File Delivery – $[…] /hour § Project Management/Analysis – $[…] /hour § Account Data Retention – $[…] /account/month until purged* § CUSIP Data Retention – $[…] /CUSIP/month until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non Taxable Reorganizations (into U.S. Bank or out to another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. Nuance 8 ▪ $[…] – $[…] MARS Sales Reporting Module, CRM Module or 22c-2 Compliance Module (Includes up to one year of DST/TA2000 data) ▪ $[…] – $[…] MARS Sales & Compliance Reporting (Includes 5 Sales & 5 Compliance Users) ▪ $[…] – $[…] MARS Sales Reporting (Includes 5 Sales Users) ▪ $[…] – $[…] MARS 22c-2 Compliance (Includes 5 Compliance Users) ▪ $[…] – $[…] – Enhanced Services* Includes up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests, compliance report monitoring/review/analysis, and business requirement analysis. Additional Enhanced Services support can be negotiated. ▪ $[…] – XxxxxXxxxx.xxx Integration ▪ $[…] – Custom Data Interface ▪ $[…] – OmniSERV Setup ▪ $[…] – Standard Interface ▪ $[…] – Additional OmniSERV Interface ▪ $[…] – Sales Reporting ▪ $[…] – 22c-2 Compliance ▪ $[…] – CRM ▪ $[…] – SFDC ▪ $[…] – OmniSERV ▪ $[…] – Daily Transaction Load from Sales Portal ▪ $[…] – Monthly Asset Load from Sales Portal ▪ $[…] – XxxxxXxxxx.xxx Albridge Analytics, CFG Fulfillment, Customer/Account Module, Document Management, Exact Target, iPad/iPhone, Mapping Integration, Xxxxxxx Xxxxx (Compliance Only), NSCC DTT Data Line, Profiling, and RIA Monthly Load. ▪ $[…] – MARS Lite Base Sales Reporting Only (Includes up to one year of DST/TA2000 data) ▪ $[…] /month (AUM $0 – $99,999,999.99) ▪ $[…] /month (AUM $100,00,000 – $249,999,999.99) ▪ $[…] /month (AUM $250,000,000 – $399,999,999.99) ▪ $[…] /month (AUM $400,000,000 – $499,999,999.99) Once an AUM of $500,000,000 has been reached, additional fees will be negotiated. After an AUM range is surpassed, the monthly services fee would not decrease regardless of negative fluctuations. Includes Enhanced Services up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests and business requirements analysis. Base includes initial three dealer interfaces. Each additional interface is $[…] per month. Storage allocation includes initial 10GB of data. Each additional 1GB of storage space is $[…] per month. No CRM real-time integration. No system access. Nuance 9 ▪ $[…] – Custom Data Interface ▪ $[…] – Standard Interface ▪ $[…] – OmniSERV Interface Any System Upgrades & Enhancements (Quoted separately through a Statement of Work) ▪ $[…] /day plus travel and out-of-pocket expenses. ** Any additional costs that may be charged by intermediaries/NSCC for data fees are not included. eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Confirm Statements – $[…] initial setup fee eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Investor Statements – $[…] initial setup fee eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Tax Statements – $[…] initial setup fee eCompliance allows consented users to receive an email containing a link to the respective compliance material for each compliance run. § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Compliance Documents – $[…] initial setup fee § View Consent Enrollment – $[…] per transaction § Consent Enrollment – $[…] per transaction § View Statements – $[…] per view § Statements presented as PDF documents § Statements will be loaded for all accounts, regardless of consent § Three year minimum term § Storage for two years included in Document Loading, Storage and Access fee. Archive fee of $[…] per document per year for three years and greater, if desired Digital Investor customization charges apply Nuance 10 […] A monthly base fee per fund will apply based on the number of foreign securities held. If no global assets are held within a given month, the monthly base charge will not apply for that month.

Appears in 4 contracts

Samples: Fund Accounting Servicing Agreement (Managed Portfolio Series), Fund Administration Servicing Agreement (Managed Portfolio Series), Custody Agreement (Managed Portfolio Series)

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Electronic Correspondence. Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. $[…] 6 per Email U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. STAT – Statement and Tax Form Storage & Retrieval - Setup: $[…[ ] per user - Support: $[…[ ] per user per month § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund setup on Transfer Agent system - $[…] [ ]per user per month § Ad Hoc/PowerSelect File Development - Standard ad-hoc select: $[…[ ] per file - Custom coded data for recurring, scheduled delivery: $[…[ ] per hour consultation and programming development - Support: $[…[ ] per file per month for recurring files/reports scheduled for delivery via Report Source. - Recurring files scheduled for delivery via Report Source. § Custom Electronic File Exchange (MFS delivery of standard TIP files) - Setup: $[…[ ] one-time fee - Support: $[…[ ] per file per month § File Delivery to Alternate Sales Reporting Provider - Setup: $[…[ ] one-time fee - Maintenance Fee: $[…[ ] per file per month § Implementation Fee – $[…[ ] § Monthly Fee – $[…[ ] per month § Per Chat Fee – $[…[ ] per chat or $[…[ ] per minute of chat Nuance 6 § Implementation fee – $[…[ ] (includes 15 [ ] forms) § Additional setup fee – $[…[ ] for each additional form and email template § Form and fund logo modifications – $[…[ ] per form, $[…[ ] per updated Fund Logo § Monthly minimum fee – $[…[ ] per month § [ ] • Per electronic envelope Fee – $[…[ ] § Internet VPN – Infrastructure to allow for application accessibility to host systems and file transfers - $[…[ ] implementation - $[…[ ] per month § Physical Network – Infrastructure to allow for application accessibility to host systems and file transfers - Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. - $[…[ ] implementation - $[…[ ] per ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. - $[…[ ] implementation - $[…[ ] per ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) – Account inquiry only. - $[…[ ] implementation - $[…[ ] per ID per month § Automated Work Distributor (AWD) – Image and workflow application. - $[…[ ] implementation - $[…[ ] per ID per month § Same Day Cash Management (SDCM) – Fund level transaction and cash reporting. - $[…[ ] implementation - $[…[ ] per ID per month § PowerSelect – SQL database used for ad hoc reporting from the shareholder recordkeeping system. - $[…] [ ]per month § $[…[ ] per hour (subject to change) § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund setup programming (transfer agent system, statements, options, etc.) - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Annual reporting of shareholder cost basis for non-fiduciary direct accounts. § $[…[ ] per direct open account per year Services to capture, queue, monitor, service and archive shareholder email correspondence: § $[…[ ] setup per fund group § $[…[ ] per month administration § $[…[ ] per received email correspondence Nuance 7 Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. § $[…[ ] per fund group per month Integrated custom detailed call reporting – $[…[ ] per monthly report § Account Management/Database Administration • $300 per month • Receiving - $[…] per month - Receiving – $[…[ ] per SKU - Order Processing – $[…[ ] per order - Skid Storage – $[…[ ] per month [ ] per location - Disposal – $[…[ ] per SKU § Inbound Teleservicing Only - Account Management – $[…[ ] per month (OR) - Call Servicing – $[…[ ] per call § Lead Source Reporting - $[…[ ] per month § Closed Loop Reporting - Account Management – $[…[ ] per month - Database Installation, Setup – $[…[ ] per fund group § Miscellaneous Expenses - Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Includes Call Sampling sent securely to client and Reporting of internal representative reviews. § $[…[ ] per Month Dealer fund survey requests – $[…[ ] per hour for completion and quality validation Services to support the setup and processing of physical certificated shares for a fund family: § $[…] setup per fund group § $[…] per certificate transaction § Programming & File Delivery – $[…] [ ]/hour § Project Management/Analysis – $[…] [ ]/hour § Account Data Retention – $[…] [ ]/account/month until purged* § CUSIP Data Retention – $[…] [ ]/CUSIP/month until purged* ** Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non Taxable Reorganizations (into U.S. Bank or out to another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. Nuance 8 ▪ $[…[ ] – $[…[ ] MARS Sales Reporting Module, CRM Module or 22c-2 Compliance Module (Includes up to one year of DST/TA2000 data) $[…[ ] – $[…[ ] MARS Sales & Compliance Reporting (Includes 5 Sales & 5 Compliance Users) $[…[ ] – $[…[ ] MARS Sales Reporting (Includes 5 Sales Users) $[…[ ] – $[…[ ] MARS 22c-2 Compliance (Includes 5 Compliance Users) $[…[ ] – $[…[ ] – Enhanced Services* Includes up to 160 [ ] hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests, compliance report monitoring/review/analysis, and business requirement analysis. Additional Enhanced Services support can be negotiated. Standard Version 8i System Setup & Implementation Costs (One-time fee) • $[…[ ] – XxxxxXxxxx.xxx Integration $[…[ ] – Custom Data Interface $[…[ ] – OmniSERV Setup $[…[ ] – Standard Interface $[…[ ] – Additional OmniSERV Interface $[…[ ] – Sales Reporting $[…[ ] – 22c-2 Compliance $[…[ ] – CRM $[…[ ] – SFDC $[…[ ] – OmniSERV $[…[ ] – Daily Transaction Load from Sales Portal $[…[ ] – Monthly Asset Load from Sales Portal $[…[ ] – XxxxxXxxxx.xxx Albridge Analytics, CFG Fulfillment, Customer/Account Module, Document Management, Exact Target, iPad/iPhone, Mapping Integration, Xxxxxxx Xxxxx (Compliance Only), NSCC DTT Data Line, Profiling, and RIA Monthly Load. MARS Lite Implementation Cost – Eligibility Based on AUM and Transaction Size • $[…[ ] – MARS Lite Base Sales Reporting Only (Includes up to one year of DST/TA2000 data) $[…] [ ]/month (AUM $0 [ ] – $99,999,999.99[ ]) $[…] [ ]/month (AUM $100,00,000 [ ] – $249,999,999.99[ ]) $[…] [ ]/month (AUM $250,000,000 [ ] – $399,999,999.99[ ]) $[…] [ ]/month (AUM $400,000,000 [ ] – $499,999,999.99[ ]) Once an AUM of $500,000,000 [ ] has been reached, additional fees will be negotiated. After an AUM range is surpassed, the monthly services fee would not decrease regardless of negative fluctuations. Includes Enhanced Services up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests and business requirements analysis. Base includes initial three dealer interfaces. Each additional interface is $[…[ ] per month. Storage allocation includes initial 10[ ] GB of data. Each additional 1[ ] GB of storage space is $[…[ ] per month. No CRM real-time integration. No system access. Nuance 9 ▪ Additional MARS Lite System Setup & Implementation Costs (One-time fee) • $[…[ ] – Custom Data Interface $[…] [ ]– Standard Interface $[…] [ ]– OmniSERV Interface Any System Upgrades & Enhancements (Quoted separately through a Statement of Work) $[…[ ] /day plus travel and out-of-pocket expenses. ** Any additional costs that may be charged by intermediaries/NSCC for data fees are not included. eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…[ ] per statement § Document Consent Processing, Suppression, and Notification – $[…[ ] per suppressed statement § Development & Implementation of Electronic Confirm Statements – $[…[ ] initial setup fee eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…[ ] per statement § Document Consent Processing, Suppression, and Notification – $[…[ ] per suppressed statement § Development & Implementation of Electronic Investor Statements – $[…[ ] initial setup fee eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…[ ] per statement § Document Consent Processing, Suppression, and Notification – $[…[ ] per suppressed statement § Development & Implementation of Electronic Tax Statements – $[…[ ] initial setup fee eCompliance allows consented users to receive an email containing a link to the respective compliance material for each compliance run. § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Compliance Documents – $[…] initial setup fee § View Consent Enrollment – $[…] per transaction § Consent Enrollment – $[…] per transaction § View Statements – $[…] per view § Statements presented as PDF documents § Statements will be loaded for all accounts, regardless of consent § Three year minimum term § Storage for two years included in Document Loading, Storage and Access fee. Archive fee of $[…] per document per year for three years and greater, if desired Digital Investor customization charges apply Nuance 10 […] A monthly base fee per fund will apply based on the number of foreign securities held. If no global assets are held within a given month, the monthly base charge will not apply for that month.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Sprott Funds Trust)

Electronic Correspondence. Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. - $[…] __ per Email U.S. Bank Transfer Agent & Shareholder Services Supplemental Services Fee Schedule (Continued) at January 1, 2018 USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ▪ STAT § RMOD – Statement and Tax Form Storage & Retrieval - Setup: $[…] __ per user - Support: $[…] __ per user per month § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund setup on Transfer Agent system - $[…] __ per user per month § Ad Hoc/PowerSelect File Development - Standard ad-hoc select: $[…] __ per file - Custom coded data for recurring, scheduled delivery: $[…] __ per hour consultation and programming development - Support: $[…] __ per file per month for recurring files/reports scheduled for delivery via Report Source. - Recurring files scheduled for delivery via Report Source. § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) - Setup: $[…] __ one-time fee - Support: $[…] __ per file per month § File Delivery to Alternate Sales Reporting Provider - Setup: $[…] __ one-time fee - Maintenance Fee: $[…] __ per file per month § Implementation Fee – $[…] § Monthly Fee – $[…] per month § Per Chat Fee – $[…] per chat or $[…] per minute of chat Nuance 6 § Implementation fee – $[…] (includes 15 forms) § Additional setup fee – $[…] for each additional form and email template § Form and fund logo modifications – $[…] per form, $[…] per updated Fund Logo § Monthly minimum fee – $[…] per month § Per electronic envelope Fee – $[…] § Internet VPN – Infrastructure to allow for application accessibility to host systems and file transfers - $[…] __ implementation - $[…] __ per month § Physical Network – Infrastructure to allow for application accessibility to host systems and file transfers - Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. - $[…] __ implementation - $[…] __ per ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. - $[…] __ implementation - $[…] __ per ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) – Account inquiry only. - $[…] __ implementation - $[…] __ per ID per month § Automated Work Distributor (AWD) – Image and workflow application. - $[…] __ implementation - $[…] __ per ID per month § Same Day Cash Management (SDCM) – Fund level transaction and cash reporting. - $[…] __ implementation - $[…] __ per ID per month § PowerSelect – SQL database used for ad hoc reporting from the shareholder recordkeeping system. - $[…] __ per month § $[…] __ per hour (subject to change) § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund setup programming (transfer agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Annual reporting of shareholder cost basis for non§ Cost based on project requirements. Transfer Agent & Shareholder Services Supplemental Services Fee Schedule (Continued) at January 1, 2018 Software application used to track and/or assess transaction fees that are determined to be short-fiduciary direct accountsterm trades. § $[…] per direct open account per year Services Service can be applied to capture, queue, monitor, service and archive shareholder email correspondence: § $[…] setup per fund group § $[…] per month administration § $[…] per received email correspondence Nuance 7 Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. § $[…] per fund group per month Integrated custom detailed call reporting – $[…] per monthly report § Account Management/Database Administration - $[…] per month - Receiving – $[…] per SKU - Order Processing – $[…] per order - Skid Storage – $[…] per month per location - Disposal – $[…] per SKU § Inbound Teleservicing Only - Account Management – $[…] per month (OR) - Call Servicing – $[…] per call § Lead Source Reporting - $[…] per month § Closed Loop Reporting - Account Management – $[…] per month - Database Installation, Setup – $[…] per fund group § Miscellaneous Expenses - Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Includes Call Sampling sent securely to client and Reporting of internal representative reviews. § $[…] per Month Dealer fund survey requests – $[…] per hour for completion and quality validation Services to support the setup and processing of physical certificated shares for some or all funds within a fund family: § $[…] setup per fund group § $[…] per certificate transaction § Programming & File Delivery – $[…] /hour § Project Management/Analysis – $[…] /hour § Account Data Retention – $[…] /account/month until purged* § CUSIP Data Retention – $[…] /CUSIP/month until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non Taxable Reorganizations (into U.S. Bank or out to another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. Nuance 8 ▪ $[…] – $[…] MARS Sales Reporting Module, CRM Module or 22c-2 Compliance Module (Includes up to one year of DST/TA2000 data) ▪ $[…] – $[…] MARS Sales & Compliance Reporting (Includes 5 Sales & 5 Compliance Users) ▪ $[…] – $[…] MARS Sales Reporting (Includes 5 Sales Users) ▪ $[…] – $[…] MARS 22c-2 Compliance (Includes 5 Compliance Users) ▪ $[…] – $[…] – Enhanced Services* Includes up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests, compliance report monitoring/review/analysis, and business requirement analysis. Additional Enhanced Services support can be negotiated. ▪ $[…] – XxxxxXxxxx.xxx Integration ▪ $[…] – Custom Data Interface ▪ $[…] – OmniSERV Setup ▪ $[…] – Standard Interface ▪ $[…] – Additional OmniSERV Interface ▪ $[…] – Sales Reporting ▪ $[…] – 22c-2 Compliance ▪ $[…] – CRM ▪ $[…] – SFDC ▪ $[…] – OmniSERV ▪ $[…] – Daily Transaction Load from Sales Portal ▪ $[…] – Monthly Asset Load from Sales Portal ▪ $[…] – XxxxxXxxxx.xxx Albridge Analytics, CFG Fulfillment, Customer/Account Module, Document Management, Exact Target, iPad/iPhone, Mapping Integration, Xxxxxxx Xxxxx (Compliance Only), NSCC DTT Data Line, Profiling, and RIA Monthly Load. ▪ $[…] – MARS Lite Base Sales Reporting Only (Includes up to one year of DST/TA2000 data) ▪ $[…] /month (AUM $0 – $99,999,999.99) ▪ $[…] /month (AUM $100,00,000 – $249,999,999.99) ▪ $[…] /month (AUM $250,000,000 – $399,999,999.99) ▪ $[…] /month (AUM $400,000,000 – $499,999,999.99) Once an AUM of $500,000,000 has been reached, additional fees Fees will be negotiated. After an AUM range is surpassed, applied if the monthly services fee would not decrease regardless of negative fluctuations. Includes Enhanced Services up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests and business requirements analysis. Base includes initial three dealer interfaces. Each additional interface is $[…] per month. Storage allocation includes initial 10GB of data. Each additional 1GB of storage space is $[…] per month. No CRM real-time integration. No system access. Nuance 9 ▪ $[…] – Custom Data Interface ▪ $[…] – Standard Interface ▪ $[…] – OmniSERV Interface Any System Upgrades & Enhancements (Quoted separately through fund(s) have a Statement of Work) ▪ $[…] /day plus travel and out-of-pocket expenses. ** Any additional costs that may be charged by intermediaries/NSCC for data fees are not included. eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Confirm Statements – $[…] initial setup fee eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Investor Statements – $[…] initial setup fee eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Tax Statements – $[…] initial setup fee eCompliance allows consented users to receive an email containing a link to the respective compliance material for each compliance run. § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Compliance Documents – $[…] initial setup fee § View Consent Enrollment – $[…] per transaction § Consent Enrollment – $[…] per transaction § View Statements – $[…] per view § Statements presented as PDF documents § Statements will be loaded for all accounts, regardless of consent § Three year minimum term § Storage for two years included in Document Loading, Storage and Access redemption fee. Archive fee of $[…] per document per year for three years and greater, if desired Digital Investor customization charges apply Nuance 10 […] A monthly base fee per fund will apply based on the number of foreign securities held. If no global assets are held within a given month, the monthly base charge will not apply for that month.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Westchester Capital Funds)

Electronic Correspondence. Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. $[…] per Email U.S. Bank Transfer Agent & Shareholder Services Supplemental Services Fee Schedule (Continued) at November, 2016 USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ▪ STAT § RMOD – Statement and Tax Form Storage & Retrieval - Setup: $[…] per user - Support: $[…] per user per month § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund setup on Transfer Agent system - $[…] per user per month § Ad Hoc/PowerSelect File Development - Standard ad-hoc select: $[…] per file - Custom coded data for recurring, scheduled delivery: $[…] per hour consultation and programming development - Support: $[…] per file per month for recurring files/reports scheduled for delivery via Report Source. - Recurring files scheduled for delivery via Report Source. § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) - Setup: $[…] one-time fee - Support: $[…] per file per month § File Delivery to Alternate Sales Reporting Provider - Setup: $[…] one-time fee - Maintenance Fee: $[…] per file per month § Implementation Fee – $[…] § Monthly Fee – $[…] per month § Per Chat Fee – $[…] per chat or $[…] per minute of chat Nuance 6 § Implementation fee – $[…] (includes 15 forms) § Additional setup fee – $[…] for each additional form and email template § Form and fund logo modifications – $[…] per form, $[…] per updated Fund Logo § Monthly minimum fee – $[…] per month § Per electronic envelope Fee – $[…] § Internet VPN – Infrastructure to allow for application accessibility to host systems and file transfers - $[…] implementation - $[…] per month § Physical Network – Infrastructure to allow for application accessibility to host systems and file transfers - Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. - $[…] implementation - $[…] per ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. - $[…] implementation - $[…] per ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) – Account inquiry only. - $[…] implementation - $[…] per ID per month § Automated Work Distributor (AWD) – Image and workflow application. - $[…] implementation - $[…] per ID per month § Same Day Cash Management (SDCM) – Fund level transaction and cash reporting. - $[…] implementation - $[…] per ID per month § PowerSelect – SQL database used for ad hoc reporting from the shareholder recordkeeping system. - $[…] per month § $[…] per hour (subject to change) § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund setup programming (transfer agent system, statements, options, etc.) - Conversion programming Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Annual reporting of shareholder cost basis for nonCost based on project requirements. Transfer Agent & Shareholder Services Supplemental Services Fee Schedule (Continued) at November, 2016 Software application used to track and/or assess transaction fees that are determined to be short-fiduciary direct accountsterm trades. Service can be applied to some or all funds within a fund family. Fees will be applied if the fund(s) have a redemption fee. § 90 days or less: $[…] per direct open account per year Services to capture, queue, monitor, service and archive shareholder email correspondence§ 91-180 days: § $[…] setup per fund group § $[…] per month administration open account § 181-270 days: $[…] per received email correspondence Nuance 7 Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. open account § 271 days – 1 year: $[…] per fund group per month Integrated custom detailed call reporting – $[…] per monthly report § Account Management/Database Administration - $[…] per month - Receiving – $[…] per SKU - Order Processing – $[…] per order - Skid Storage – $[…] per month per location - Disposal – $[…] per SKU § Inbound Teleservicing Only - Account Management – $[…] per month (OR) - Call Servicing – $[…] per call § Lead Source Reporting - $[…] per month § Closed Loop Reporting - Account Management – $[…] per month - Database Installation, Setup – $[…] per fund group § Miscellaneous Expenses - Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Includes Call Sampling sent securely to client and Reporting of internal representative reviews. § $[…] per Month Dealer fund survey requests – $[…] per hour for completion and quality validation Services to support the setup and processing of physical certificated shares for a fund family: § $[…] setup per fund group § $[…] per certificate transaction § Programming & File Delivery – $[…] /hour § Project Management/Analysis – $[…] /hour § Account Data Retention – $[…] /account/month until purged* § CUSIP Data Retention – $[…] /CUSIP/month until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non Taxable Reorganizations (into U.S. Bank or out to another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. Nuance 8 ▪ $[…] – $[…] MARS Sales Reporting Module, CRM Module or 22c-2 Compliance Module (Includes up to one year of DST/TA2000 data) ▪ $[…] – $[…] MARS Sales & Compliance Reporting (Includes 5 Sales & 5 Compliance Users) ▪ $[…] – $[…] MARS Sales Reporting (Includes 5 Sales Users) ▪ $[…] – $[…] MARS 22c-2 Compliance (Includes 5 Compliance Users) ▪ $[…] – $[…] – Enhanced Services* Includes up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests, compliance report monitoring/review/analysis, and business requirement analysis. Additional Enhanced Services support can be negotiated. ▪ $[…] – XxxxxXxxxx.xxx Integration ▪ $[…] – Custom Data Interface ▪ $[…] – OmniSERV Setup ▪ $[…] – Standard Interface ▪ $[…] – Additional OmniSERV Interface ▪ $[…] – Sales Reporting ▪ $[…] – 22c-2 Compliance ▪ $[…] – CRM ▪ $[…] – SFDC ▪ $[…] – OmniSERV ▪ $[…] – Daily Transaction Load from Sales Portal ▪ $[…] – Monthly Asset Load from Sales Portal ▪ $[…] – XxxxxXxxxx.xxx Albridge Analytics, CFG Fulfillment, Customer/Account Module, Document Management, Exact Target, iPad/iPhone, Mapping Integration, Xxxxxxx Xxxxx (Compliance Only), NSCC DTT Data Line, Profiling, and RIA Monthly Load. ▪ $[…] – MARS Lite Base Sales Reporting Only (Includes up to one year of DST/TA2000 data) ▪ $[…] /month (AUM $0 – $99,999,999.99) ▪ $[…] /month (AUM $100,00,000 – $249,999,999.99) ▪ $[…] /month (AUM $250,000,000 – $399,999,999.99) ▪ $[…] /month (AUM $400,000,000 – $499,999,999.99) Once an AUM of $500,000,000 has been reached, additional fees will be negotiated. After an AUM range is surpassed, the monthly services fee would not decrease regardless of negative fluctuations. Includes Enhanced Services up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests and business requirements analysis. Base includes initial three dealer interfaces. Each additional interface is $[…] per month. Storage allocation includes initial 10GB of data. Each additional 1GB of storage space is $[…] per month. No CRM real-time integration. No system access. Nuance 9 ▪ $[…] – Custom Data Interface ▪ $[…] – Standard Interface ▪ $[…] – OmniSERV Interface Any System Upgrades & Enhancements (Quoted separately through a Statement of Work) ▪ $[…] /day plus travel and out-of-pocket expenses. ** Any additional costs that may be charged by intermediaries/NSCC for data fees are not included. eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Confirm Statements – $[…] initial setup fee eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Investor Statements – $[…] initial setup fee eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Tax Statements – $[…] initial setup fee eCompliance allows consented users to receive an email containing a link to the respective compliance material for each compliance run. § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Compliance Documents – $[…] initial setup fee § View Consent Enrollment – $[…] per transaction § Consent Enrollment – $[…] per transaction § View Statements – $[…] per view § Statements presented as PDF documents § Statements will be loaded for all accounts, regardless of consent § Three year minimum term § Storage for two years included in Document Loading, Storage and Access fee. Archive fee of $[…] per document per year for three years and greater, if desired Digital Investor customization charges apply Nuance 10 […] A monthly base fee per fund will apply based on the number of foreign securities held. If no global assets are held within a given month, the monthly base charge will not apply for that month.open account

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Managed Portfolio Series)

Electronic Correspondence. Upon consent from shareholder caller, forms and fulfillment fu!flllment pieces can be sent via email emal! through a secured service rather than mailedmalled. $[…] 6 per Email U.S. Bank USBFS client on-line access to fund and investor Investor data through U.S. Bank USBFS technology applications and data delivery and security software. ▪ STAT – • RMOD - Statement and Tax Form Storage & Retrieval - Setup: $[…] __ per user - Support: $[…] __ per user per month § ReportSource - Report and Data File Storage & Retrieval - Setup: Included in initial fund setup on Transfer Agent system - $[…] __ per user per month § Ad Hoc/PowerSelect File Development - Standard ad-hoc select: select $[…] __ per file - Custom coded data for recurring, scheduled delivery: $[…] __ per hour consultation and programming development - Support: $[…] __ per file per month for recurring files/reports scheduled for delivery via Report Source. - Recurring files scheduled for delivery via Report Source. § Custom Electronic File Exchange (MFS delivery of standard TIP files) - Setup: $[…] __ one-time fee - Support: $[…] __ per file per month § File Delivery to Alternate Sales Reporting Provider - Setup: $[…] __ one-time fee - Maintenance Fee: $[…] __ per file per month § Implementation Fee – Programming & File Delivery - $[…] § Monthly Fee – __/hour Project Management/Analysis- $[…] per __/hour Account Data Retention - $__/account/month § Per Chat Fee – $[…] per chat or $[…] per minute of chat Nuance 6 § Implementation fee – $[…] (includes 15 forms) § Additional setup fee – $[…] until purged* CUSIP Data Retention -$__/CUSIP/month until purged* *FINCEN regulations require account retention for each additional form and email template § Form and fund logo modifications – $[…] per form, $[…] per updated Fund Logo § Monthly minimum fee – $[…] per month § Per electronic envelope Fee – $[…] § 12 months following closing. Data Is purged the first July after retention requirements have been fulfilled. Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers - $[…] __ implementation - $[…] __ per month § Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers - Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. - $[…] __ implementation - $[…] __ per ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry Inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. - , $[…] __ implementation - $[…] __ per ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) – Account inquiry Mainframe)-Account Inquiry only. - $[…] implementation - __ Implementation $[…] __ per ID per month § Automated Work Distributor (AWD) - Image and workflow application. - $[…] __ implementation - $[…] __ per ID per month § Same Day Cash Management (SDCM) Fund level transaction and cash reporting. - $[…] __ implementation - $[…] __ per ID per month § PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. - $[…] __ per month § $[…] __ per hour (subject to change) § Charges incurred Incurred for customized services based upon fund family requirements including but not limited to: - ; Fund setup programming (transfer agent system, statements, options, etc.) - Conversion programming Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Cost based on project requirements including ours, data sourcing and reporting. On-site at USBFS - $__ per day At Client Location - $__ per day plus travel and Miscellaneous expenses if required Annual reporting of shareholder cost basis for non-fiduciary direct accounts. § $[…] __ per direct open account per year Services to capture, queue, monitor, service and archive shareholder email correspondence: § ; $[…] __ setup per fund group § $[…] __ per month administration § $[…] __ per received email correspondence Nuance 7 Services reclaim fund losses tosses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. § $[…] __ per fund group per month Integrated custom detailed call reporting $[…] __ per monthly report § Account ManagementMutual Fund Profile II Services Initial data review and population as well as ongoing support of information on DTCC's Mutual Fund Profile II site initial data population: $__ for less than 25 CUSIPS / $__ for 25 CUSIPS or more Monthly maintenance: $__ per management company Additional project fees may apply for events such as fund acquisitions, multiple fund/Database Administration - $[…] per month - Receiving – $[…] per SKU - Order Processing – $[…] per order - Skid Storage – $[…] per month per location - Disposal – $[…] per SKU § Inbound Teleservicing Only - Account Management – $[…] per month (OR) - Call Servicing – $[…] per call § Lead Source Reporting - $[…] per month § Closed Loop Reporting - Account Management – $[…] per month - Database Installationshare class launches, Setup – $[…] per share class charges and other large processing events outside of normal fund group § Miscellaneous Expenses - Included but not limited activity to specialized programming, kit and order processing expenses, postage, and printing. Includes Call Sampling sent securely to client and Reporting of internal representative reviews. § $[…] per Month Dealer fund survey requests – $[…] per hour for completion and quality validation Services to support the setup and processing of physical certificated shares for a fund family: § $[…] setup per fund group § $[…] per certificate transaction § Programming & File Delivery – $[…] /hour § Project Management/Analysis – $[…] /hour § Account Data Retention – $[…] /account/month until purged* § CUSIP Data Retention – $[…] /CUSIP/month until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non Taxable Reorganizations (into U.S. Bank or out to another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. Nuance 8 ▪ $[…] – $[…] MARS Sales Reporting Module, CRM Module or 22c-2 Compliance Module (Includes up to one year of DST/TA2000 data) ▪ $[…] – $[…] MARS Sales & Compliance Reporting (Includes 5 Sales & 5 Compliance Users) ▪ $[…] – $[…] MARS Sales Reporting (Includes 5 Sales Users) ▪ $[…] – $[…] MARS 22c-2 Compliance (Includes 5 Compliance Users) ▪ $[…] – $[…] – Enhanced Services* Includes up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests, compliance report monitoring/review/analysis, and business requirement analysis. Additional Enhanced Services support can be negotiated. ▪ $[…] – XxxxxXxxxx.xxx Integration ▪ $[…] – Custom Data Interface ▪ $[…] – OmniSERV Setup ▪ $[…] – Standard Interface ▪ $[…] – Additional OmniSERV Interface ▪ $[…] – Sales Reporting ▪ $[…] – 22c-2 Compliance ▪ $[…] – CRM ▪ $[…] – SFDC ▪ $[…] – OmniSERV ▪ $[…] – Daily Transaction Load from Sales Portal ▪ $[…] – Monthly Asset Load from Sales Portal ▪ $[…] – XxxxxXxxxx.xxx Albridge Analytics, CFG Fulfillment, Customer/Account Module, Document Management, Exact Target, iPad/iPhone, Mapping Integration, Xxxxxxx Xxxxx (Compliance Only), NSCC DTT Data Line, Profiling, and RIA Monthly Load. ▪ $[…] – MARS Lite Base Sales Reporting Only (Includes up to one year of DST/TA2000 data) ▪ $[…] /month (AUM $0 – $99,999,999.99) ▪ $[…] /month (AUM $100,00,000 – $249,999,999.99) ▪ $[…] /month (AUM $250,000,000 – $399,999,999.99) ▪ $[…] /month (AUM $400,000,000 – $499,999,999.99) Once an AUM billed at rate of $500,000,000 has been reached, additional fees will be negotiated. After an AUM range is surpassed, the monthly services fee would not decrease regardless of negative fluctuations. Includes Enhanced Services up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests and business requirements analysis. Base includes initial three dealer interfaces. Each additional interface is $[…] per month. Storage allocation includes initial 10GB of data. Each additional 1GB of storage space is $[…] per month. No CRM real-time integration. No system access. Nuance 9 ▪ $[…] – Custom Data Interface ▪ $[…] – Standard Interface ▪ $[…] – OmniSERV Interface Any System Upgrades & Enhancements (Quoted separately through a Statement of Work) ▪ $[…] /day plus travel and out-of-pocket expenses. ** Any additional costs that may be charged by intermediaries/NSCC for data fees are not included. eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Confirm Statements – $[…] initial setup fee eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Investor Statements – $[…] initial setup fee eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Tax Statements – $[…] initial setup fee eCompliance allows consented users to receive an email containing a link to the respective compliance material for each compliance run. § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Compliance Documents – $[…] initial setup fee § View Consent Enrollment – $[…] per transaction § Consent Enrollment – $[…] per transaction § View Statements – $[…] per view § Statements presented as PDF documents § Statements will be loaded for all accounts, regardless of consent § Three year minimum term § Storage for two years included in Document Loading, Storage and Access fee. Archive fee of $[…] per document per year for three years and greater, if desired Digital Investor customization charges apply Nuance 10 […] A monthly base fee per fund will apply based on the number of foreign securities held. If no global assets are held within a given month, the monthly base charge will not apply for that month.__/hour

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (LoCorr Investment Trust)

Electronic Correspondence. Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. $[…[ ] per Email U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. STAT – Statement and Tax Form Storage & Retrieval - Setup: $[…] per user - [ ]/user Support: $[…] per user [ ]/user per month § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial intial fund setup on Transfer Agent system - $[…] per [ ]/ user per month § beyond 2 users included as part of setup Ad Hoc/Hoc/ PowerSelect File Development - Standard ad-hoc select: $[…[ ] per file - Custom coded data for recurring, scheduled delivery: $[…[ ] per hour consultation and programming development - Support: $[…[ ] per file /file per month for recurring files/Recurring files/ reports scheduled for delivery via Report Source. - Recurring files scheduled for delivery via Report Source. § Custom Electronic File Exchange (MFS delivery of standard TIP files) - Setup: $[…] [ ]one-time fee - Support: $[…] per file [ ]/file per month § File Delivery to Alternate Sales Reporting Provider - Setup: $[…] one-time fee - Maintenance Fee: $[…] per file per month § Implementation Fee – $[…[ ] § Monthly Fee – $[…[ ] per month § Per Chat Fee – $[…[ ] per chat or $[…[ ] per minute of chat Nuance 6 § Implementation fee – $[…[ ] (includes 15 forms) § Additional setup fee – $[…[ ] for each additional form and email template § Form and fund logo modifications – $[…[ ] per form, $[…[ ] per updated Fund Logo § Monthly minimum fee – $[…[ ] per month § Per electronic envelope Fee – $[…[ ] § Internet VPN – Infrastructure to allow for application accessibility to host systems and file transfers - $[…[ ]implementation − $[ ] implementation - $[…] per month § /month Physical Network – Infrastructure to allow for application accessibility to host systems and file transfers - Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. - $[…[ ] implementation - $[…[ ] per ID /ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. - $[…[ ]implementation − $[ ] implementation - $[…] per ID /ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) – Account inquiry only. - $[…[ ]implementation − $[ ] implementation - $[…] per ID /ID per month § Automated Work Distributor (AWD) – Image and workflow application. - $[…[ ]implementation − $[ ] implementation - $[…] per ID /ID per month § Same Day Cash Management (SDCM) – Fund level transaction and cash reporting. - $[…[ ]implementation − $[ ] implementation - $[…] per ID /ID per month § PowerSelect – SQL database used for ad hoc reporting from the shareholder recordkeeping system. - $[…] per month § $[…] per hour [ ]/month Programming Charges- (subject to changechange at prevailing rate of vendor) § $[ ] /hour Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund setup programming (transfer agent system, statements, options, etc.) - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Outbound Calling & Marketing Campaigns – Cost based on project requirements. On-site at USBFS - $[ ]/day At Client Location - $[ ]/day plus travel and out-of-pocket expenses if required Cost Basis Reporting – Annual reporting of shareholder cost basis for non-fiduciary direct accounts. § $[…] per direct [ ]/direct open account per year Email Services – Services to capture, queue, monitor, service and archive shareholder email correspondence: § $[…[ ]setup /fund group $[ ] setup per fund group § /month administration $[…] per month administration § $[…] per received [ ]/received email correspondence Nuance 7 Dealer Reclaim Services – Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. § $[…[ ] per fund /fund group per month Integrated custom detailed call reporting – Account Management − $[…[ ] per monthly report § Account Management/Database Administration - $[…] per month - /month − Receiving – $[…[ ] per SKU - Order Processing – $[…[ ] per order - Skid Storage – $[…[ ] per month per location - Disposal – $[…[ ] per SKU § Inbound Teleservicing Only - Account Management - $[…[ ] per month (OR) - /month − Call Servicing - $[…[ ] per call § /minute Lead Source Reporting - $[…[ ] per month § /month Closed Loop Reporting - Account Management - $[…[ ] per month - /month − Database Installation, Setup - $[…[ ] per fund /fund group § Miscellaneous Out-of-Pocket Expenses - Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. CTI Reporting – Integrated custom detailed call reporting $[ ] /monthly report Includes Call Sampling sent securely to client and Reporting of internal representative reviews. § $[…[ ] per Month Dealer fund survey requests – $[…] per hour for completion and quality validation Services to support the setup and processing of physical certificated shares for a fund family: § $[…] setup per fund group § $[…] per certificate transaction § Programming & File Delivery – $[…] /hour § Project Management/Analysis – $[…] /hour § Account Data Retention – $[…] /account/month until purged* § CUSIP Data Retention – $[…] /CUSIP/month until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non Taxable Reorganizations (into U.S. Bank or out to another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. Nuance 8 ▪ $[…] – $[…] MARS Sales Reporting Module, CRM Module or 22c-2 Compliance Module (Includes up to one year of DST/TA2000 data) ▪ $[…] – $[…] MARS Sales & Compliance Reporting (Includes 5 Sales & 5 Compliance Users) ▪ $[…] – $[…] MARS Sales Reporting (Includes 5 Sales Users) ▪ $[…] – $[…] MARS 22c-2 Compliance (Includes 5 Compliance Users) ▪ $[…] – $[…] – Enhanced Services* Includes up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests, compliance report monitoring/review/analysis, and business requirement analysis. Additional Enhanced Services support can be negotiated. ▪ $[…] – XxxxxXxxxx.xxx Integration ▪ $[…] – Custom Data Interface ▪ $[…] – OmniSERV Setup ▪ $[…] – Standard Interface ▪ $[…] – Additional OmniSERV Interface ▪ $[…] – Sales Reporting ▪ $[…] – 22c-2 Compliance ▪ $[…] – CRM ▪ $[…] – SFDC ▪ $[…] – OmniSERV ▪ $[…] – Daily Transaction Load from Sales Portal ▪ $[…] – Monthly Asset Load from Sales Portal ▪ $[…] – XxxxxXxxxx.xxx Albridge Analytics, CFG Fulfillment, Customer/Account Module, Document Management, Exact Target, iPad/iPhone, Mapping Integration, Xxxxxxx Xxxxx (Compliance Only), NSCC DTT Data Line, Profiling, and RIA Monthly Load. ▪ $[…] – MARS Lite Base Sales Reporting Only (Includes up to one year of DST/TA2000 data) ▪ $[…] /month (AUM $0 – $99,999,999.99) ▪ $[…] /month (AUM $100,00,000 – $249,999,999.99) ▪ $[…] /month (AUM $250,000,000 – $399,999,999.99) ▪ $[…] /month (AUM $400,000,000 – $499,999,999.99) Once an AUM of $500,000,000 has been reached, additional fees will be negotiated. After an AUM range is surpassed, the monthly services fee would not decrease regardless of negative fluctuations. Includes Enhanced Services up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests and business requirements analysis. Base includes initial three dealer interfaces. Each additional interface is $[…] per month. Storage allocation includes initial 10GB of data. Each additional 1GB of storage space is $[…] per month. No CRM real-time integration. No system access. Nuance 9 ▪ $[…] – Custom Data Interface ▪ $[…] – Standard Interface ▪ $[…] – OmniSERV Interface Any System Upgrades & Enhancements (Quoted separately through a Statement of Work) ▪ $[…] /day plus travel and out-of-pocket expenses. ** Any additional costs that may be charged by intermediaries/NSCC for data fees are not included. eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Confirm Statements – $[…] initial setup fee eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Investor Statements – $[…] initial setup fee eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Tax Statements – $[…] initial setup fee eCompliance allows consented users to receive an email containing a link to the respective compliance material for each compliance run. § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Compliance Documents – $[…] initial setup fee § View Consent Enrollment – $[…] per transaction § Consent Enrollment – $[…] per transaction § View Statements – $[…] per view § Statements presented as PDF documents § Statements will be loaded for all accounts, regardless of consent § Three year minimum term § Storage for two years included in Document Loading, Storage and Access fee. Archive fee of $[…] per document per year for three years and greater, if desired Digital Investor customization charges apply Nuance 10 […] A monthly base fee per fund will apply based on the number of foreign securities held. If no global assets are held within a given month, the monthly base charge will not apply for that month.Month

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (FundX Investment Trust)

Electronic Correspondence. Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. $[…] per Email U.S. Bank Transfer Agent & Shareholder Services Supplemental Services Fee Schedule (Continued) at May, 2017 USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ▪ STAT § RMOD – Statement and Tax Form Storage & Retrieval - Setup: $[…] per user - Support: $[…] per user per month § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund setup on Transfer Agent system - $[…] per user per month § Ad Hoc/PowerSelect File Development - Standard ad-hoc select: $[…] per file - Custom coded data for recurring, scheduled delivery: $[…] per hour consultation and programming development - Support: $[…] per file per month for recurring files/reports scheduled for delivery via Report Source. - Recurring files scheduled for delivery via Report Source. § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) - Setup: $[…] one-time fee - Support: $[…] per file per month § File Delivery to Alternate Sales Reporting Provider - Setup: $[…] one-time fee - Maintenance Fee: $[…] per file per month § Implementation Fee – $[…] § Monthly Fee – $[…] per month § Per Chat Fee – $[…] per chat or $[…] per minute of chat Nuance 6 § Implementation fee – $[…] (includes 15 forms) § Additional setup fee – $[…] for each additional form and email template § Form and fund logo modifications – $[…] per form, $[…] per updated Fund Logo § Monthly minimum fee – $[…] per month § Per electronic envelope Fee – $[…] § Internet VPN – Infrastructure to allow for application accessibility to host systems and file transfers - $[…] implementation - $[…] per month § Physical Network – Infrastructure to allow for application accessibility to host systems and file transfers - Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. - $[…] implementation - $[…] per ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. - $[…] implementation - $[…] per ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) – Account inquiry only. - $[…] implementation - $[…] per ID per month § Automated Work Distributor (AWD) – Image and workflow application. - $[…] implementation - $[…] per ID per month § Same Day Cash Management (SDCM) – Fund level transaction and cash reporting. - $[…] implementation - $[…] per ID per month § PowerSelect – SQL database used for ad hoc reporting from the shareholder recordkeeping system. - $[…] per month § $[…] per hour (subject to change) § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund setup programming (transfer agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Annual reporting of shareholder cost basis for non§ Cost based on project requirements. Transfer Agent & Shareholder Services Supplemental Services Fee Schedule (Continued) at May, 2017 Software application used to track and/or assess transaction fees that are determined to be short-fiduciary direct accountsterm trades. Service can be applied to some or all funds within a fund family. Fees will be applied if the fund(s) have a redemption fee. § 90 days or less: $[…] per direct open account per year Services to capture, queue, monitor, service and archive shareholder email correspondence§ 91-180 days: § $[…] setup per fund group § $[…] per month administration open account § 181-270 days: $[…] per received email correspondence Nuance 7 Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. open account § 271 days – 1 year: $[…] per fund group per month Integrated custom detailed call reporting – $[…] per monthly report § Account Management/Database Administration - $[…] per month - Receiving – $[…] per SKU - Order Processing – $[…] per order - Skid Storage – $[…] per month per location - Disposal – $[…] per SKU § Inbound Teleservicing Only - Account Management – $[…] per month (OR) - Call Servicing – $[…] per call § Lead Source Reporting - $[…] per month § Closed Loop Reporting - Account Management – $[…] per month - Database Installation, Setup – $[…] per fund group § Miscellaneous Expenses - Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Includes Call Sampling sent securely to client and Reporting of internal representative reviews. § $[…] per Month Dealer fund survey requests – $[…] per hour for completion and quality validation Services to support the setup and processing of physical certificated shares for a fund family: § $[…] setup per fund group § $[…] per certificate transaction § Programming & File Delivery – $[…] /hour § Project Management/Analysis – $[…] /hour § Account Data Retention – $[…] /account/month until purged* § CUSIP Data Retention – $[…] /CUSIP/month until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non Taxable Reorganizations (into U.S. Bank or out to another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. Nuance 8 ▪ $[…] – $[…] MARS Sales Reporting Module, CRM Module or 22c-2 Compliance Module (Includes up to one year of DST/TA2000 data) ▪ $[…] – $[…] MARS Sales & Compliance Reporting (Includes 5 Sales & 5 Compliance Users) ▪ $[…] – $[…] MARS Sales Reporting (Includes 5 Sales Users) ▪ $[…] – $[…] MARS 22c-2 Compliance (Includes 5 Compliance Users) ▪ $[…] – $[…] – Enhanced Services* Includes up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests, compliance report monitoring/review/analysis, and business requirement analysis. Additional Enhanced Services support can be negotiated. ▪ $[…] – XxxxxXxxxx.xxx Integration ▪ $[…] – Custom Data Interface ▪ $[…] – OmniSERV Setup ▪ $[…] – Standard Interface ▪ $[…] – Additional OmniSERV Interface ▪ $[…] – Sales Reporting ▪ $[…] – 22c-2 Compliance ▪ $[…] – CRM ▪ $[…] – SFDC ▪ $[…] – OmniSERV ▪ $[…] – Daily Transaction Load from Sales Portal ▪ $[…] – Monthly Asset Load from Sales Portal ▪ $[…] – XxxxxXxxxx.xxx Albridge Analytics, CFG Fulfillment, Customer/Account Module, Document Management, Exact Target, iPad/iPhone, Mapping Integration, Xxxxxxx Xxxxx (Compliance Only), NSCC DTT Data Line, Profiling, and RIA Monthly Load. ▪ $[…] – MARS Lite Base Sales Reporting Only (Includes up to one year of DST/TA2000 data) ▪ $[…] /month (AUM $0 – $99,999,999.99) ▪ $[…] /month (AUM $100,00,000 – $249,999,999.99) ▪ $[…] /month (AUM $250,000,000 – $399,999,999.99) ▪ $[…] /month (AUM $400,000,000 – $499,999,999.99) Once an AUM of $500,000,000 has been reached, additional fees will be negotiated. After an AUM range is surpassed, the monthly services fee would not decrease regardless of negative fluctuations. Includes Enhanced Services up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests and business requirements analysis. Base includes initial three dealer interfaces. Each additional interface is $[…] per month. Storage allocation includes initial 10GB of data. Each additional 1GB of storage space is $[…] per month. No CRM real-time integration. No system access. Nuance 9 ▪ $[…] – Custom Data Interface ▪ $[…] – Standard Interface ▪ $[…] – OmniSERV Interface Any System Upgrades & Enhancements (Quoted separately through a Statement of Work) ▪ $[…] /day plus travel and out-of-pocket expenses. ** Any additional costs that may be charged by intermediaries/NSCC for data fees are not included. eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Confirm Statements – $[…] initial setup fee eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Investor Statements – $[…] initial setup fee eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Tax Statements – $[…] initial setup fee eCompliance allows consented users to receive an email containing a link to the respective compliance material for each compliance run. § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Compliance Documents – $[…] initial setup fee § View Consent Enrollment – $[…] per transaction § Consent Enrollment – $[…] per transaction § View Statements – $[…] per view § Statements presented as PDF documents § Statements will be loaded for all accounts, regardless of consent § Three year minimum term § Storage for two years included in Document Loading, Storage and Access fee. Archive fee of $[…] per document per year for three years and greater, if desired Digital Investor customization charges apply Nuance 10 […] A monthly base fee per fund will apply based on the number of foreign securities held. If no global assets are held within a given month, the monthly base charge will not apply for that month.open account

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Managed Portfolio Series)

Electronic Correspondence. Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. $[…[ ] per Email U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ▪ STAT RMOD – Statement and Tax Form Storage & Retrieval - Setup: $[…[ ] per user - Support: $[…[ ] per user per month § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund setup on Transfer Agent system - $[…[ ] per user per month § Ad Hoc/PowerSelect File Development - Standard ad-hoc select: $[…[ ] per file - Custom coded data for recurring, scheduled delivery: $[…[ ] per hour consultation and programming development - Support: $[…[ ] per file per month for recurring files/reports scheduled for delivery via Report Source. - Recurring files scheduled for delivery via Report Source. § Custom Electronic File Exchange (MFS delivery of standard TIP files) - Setup: $[…[ ] one-time fee - Support: $[…[ ] per file per month § File Delivery to Alternate Sales Reporting Provider - Setup: $[…[ ] one-time fee - Maintenance Fee: $[…[ ] per file per month § Implementation Fee – $[…[ ] § Monthly Fee – $[…[ ] per month § Per Chat Fee – $[…[ ] per chat or $[…[ ] per minute of chat Nuance 6 § Cost based on project requirements including ours, data sourcing and reporting. § Implementation fee – $[…[ ] (includes 15 forms) § Additional setup fee – $[…[ ] for each additional form and email template § Form and fund logo modifications – $[…[ ] per form, $[…[ ] per updated Fund Logo § Monthly minimum fee – $[…[ ] per month § Per electronic envelope Fee – $[…[ ] § Internet VPN – Infrastructure to allow for application accessibility to host systems and file transfers - $[…[ ] implementation - $[…[ ] per month § Physical Network – Infrastructure to allow for application accessibility to host systems and file transfers - Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. - $[…[ ] implementation - $[…[ ] per ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. - $[…[ ] implementation - $[…[ ] per ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) – Account inquiry only. - $[…[ ] implementation - $[…[ ] per ID per month § Automated Work Distributor (AWD) – Image and workflow application. - $[…[ ] implementation - $[…[ ] per ID per month § Same Day Cash Management (SDCM) – Fund level transaction and cash reporting. - $[…[ ] implementation - $[…[ ] per ID per month § PowerSelect – SQL database used for ad hoc reporting from the shareholder recordkeeping system. - $[…[ ] per month § $[…[ ] per hour (subject to change) § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund setup programming (transfer agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Annual reporting of shareholder cost basis for non-fiduciary direct accounts. § $[…[ ] per direct open account per year Services to capture, queue, monitor, service and archive shareholder email correspondence: § $[…[ ] setup per fund group § $[…[ ] per month administration § $[…[ ] per received email correspondence Nuance 7 Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. § $[…[ ] per fund group per month Integrated custom detailed call reporting – reporting: $[…[ ] per monthly report § Account Management/Database Administration - $[…[ ] per month - Receiving – $[…[ ] per SKU - Order Processing – $[…[ ] per order - Skid Storage – $[…[ ] per month per location - Disposal – $[…[ ] per SKU § Inbound Teleservicing Only - Account Management – $[…[ ] per month (OR) - Call Servicing – $[…[ ] per call § Lead Source Reporting - $[…[ ] per month § Closed Loop Reporting - Account Management – $[…[ ] per month - Database Installation, Setup – $[…[ ] per fund group § Miscellaneous Expenses - Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Includes Call Sampling sent securely to client and Reporting of internal representative reviews. § $[…[ ] per Month Initial data review and population as well as ongoing support of information on DTCC’s Mutual Fund Profile II site § Initial data population: $[ ] for less than 25 CUSIPS / $[ ] for 25 CUSIPS or more § Monthly maintenance: $[ ] per management company § Additional project fees may apply for events such as fund acquisitions, multiple fund/share class launches, share class charges and other large processing events outside of normal fund activity to be billed at rate of $[ ]/hour § Dealer fund survey requests – $[…[ ] per hour for completion and quality validation Services to support the setup and processing of physical certificated shares for a fund family: § $[…[ ] setup per fund group § $[…[ ] per certificate transaction § Programming & File Delivery – $[…] [ ]/hour § Project Management/Analysis – $[…] [ ]/hour § Account Data Retention – $[…] [ ]/account/month until purged* § CUSIP Data Retention – $[…] [ ]/CUSIP/month until purged* *Fund Event Events are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non Taxable Reorganizations (into U.S. Bank USBFS or out to another Transfer Agent) *FINCEN Agent)*FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. Nuance 8 ▪ $[…[ ] – $[…[ ] MARS Sales Reporting Module, CRM Module or 22c-2 Compliance Module (Includes up to one year of DST/TA2000 data) ▪ $[…[ ] – $[…[ ] MARS Sales & Compliance Reporting (Includes 5 Sales & 5 Compliance Users) ▪ $[…[ ] – $[…[ ] MARS Sales Reporting (Includes 5 Sales Users) ▪ $[…[ ] – $[…[ ] MARS 22c-2 Compliance (Includes 5 Compliance Users) ▪ $[…[ ] – $[…[ ] – Enhanced Services* Includes up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests, compliance report monitoring/review/analysis, and business requirement analysis. Additional Enhanced Services support can be negotiated. ▪ $[…[ ] – XxxxxXxxxx.xxx Integration ▪ $[…[ ] – Custom Data Interface ▪ $[…[ ] – OmniSERV Setup ▪ $[…[ ] – Standard Interface ▪ $[…[ ] – Additional OmniSERV Interface ▪ $[…[ ] – Sales Reporting ▪ $[…[ ] – 22c-2 Compliance ▪ $[…[ ] – CRM ▪ $[…] [ ]– SFDC ▪ $[…[ ] – OmniSERV ▪ $[…[ ] – Daily Transaction Load from Sales Portal ▪ $[…[ ] – Monthly Asset Load from Sales Portal ▪ $[…[ ] – XxxxxXxxxx.xxx Albridge Analytics, CFG Fulfillment, Customer/Account Module, Document Management, Exact Target, iPad/iPhone, Mapping Integration, Xxxxxxx Xxxxx (Compliance Only), NSCC DTT Data Line, Profiling, and RIA Monthly Load. ▪ $[…[ ] – MARS Lite Base Sales Reporting Only (Includes up to one year of DST/TA2000 data) ▪ $[…] [ ]/month (AUM $0 – $99,999,999.99) ▪ $[…] [ ]/month (AUM $100,00,000 – $249,999,999.99) ▪ $[…] [ ]/month (AUM $250,000,000 – $399,999,999.99) ▪ $[…] [ ]/month (AUM $400,000,000 – $499,999,999.99) Once an AUM of $500,000,000 has been reached, additional fees will be negotiated. After an AUM range is surpassed, the monthly services fee would not decrease regardless of negative fluctuations. Includes Enhanced Services up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests and business requirements analysis. Base includes initial three dealer interfaces. Each additional interface is $[…] [ ]per month. Storage allocation includes initial 10GB of data. Each additional 1GB of storage space is $[…[ ] per month. No CRM real-time integration. No system access. Nuance 9 ▪ $[…[ ] – Custom Data Interface ▪ $[…[ ] – Standard Interface ▪ $[…[ ] – OmniSERV Interface Any System Upgrades & Enhancements (Quoted separately through a Statement of Work) ▪ $[…[ ] /day plus travel and out-of-pocket expenses. ** Any additional costs that may be charged by intermediaries/NSCC for data fees are not included. eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Confirm Statements – $[…] initial setup fee eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Investor Statements – $[…] initial setup fee eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Tax Statements – $[…] initial setup fee eCompliance allows consented users to receive an email containing a link to the respective compliance material for each compliance run. § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Compliance Documents – $[…] initial setup fee § View Consent Enrollment – $[…] per transaction § Consent Enrollment – $[…] per transaction § View Statements – $[…] per view § Statements presented as PDF documents § Statements will be loaded for all accounts, regardless of consent § Three year minimum term § Storage for two years included in Document Loading, Storage and Access fee. Archive fee of $[…] per document per year for three years and greater, if desired Digital Investor customization charges apply Nuance 10 […] A monthly base fee per fund will apply based on the number of foreign securities held. If no global assets are held within a given month, the monthly base charge will not apply for that month.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Manager Directed Portfolios)

Electronic Correspondence. Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ▪ $[…[ ] per Email U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ▪ STAT – Statement and Tax Form Storage & Retrieval - Setup: $[…[ ] per user - Support: $[…[ ] per user per month § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund setup on Transfer Agent system - $[…[ ] per user per month § Ad Hoc/PowerSelect File Development - Standard ad-hoc select: $[…[ ] per file - Custom coded data for recurring, scheduled delivery: $[…[ ] per hour consultation and programming development - Support: $[…[ ] per file per month for recurring files/reports scheduled for delivery via Report Sourcedelivery. - Recurring files scheduled for delivery via Report SourcePivot or Managed File Services. § Custom Electronic File Exchange (MFS delivery of standard TIP files) - Setup: $[…[ ] one-time fee - Support: $[…[ ] per file per month § File Delivery to Alternate Sales Reporting Provider - Setup: $[…[ ] one-time fee - Maintenance Fee: $[…[ ] per file per month § Implementation Fee – $[…[ ] § Monthly Fee – $[…[ ] per month § Per Chat Fee – $[…[ ] per chat or $[…[ ] per minute of chat Nuance 6 § ▪ Cost based on project requirements including hours, data sourcing and reporting. ▪ Implementation fee – $[…[ ] (includes 15 forms) § Additional setup fee – $[…[ ] for each additional form and email template § Form and fund logo modifications – $[…[ ] per form, $[…[ ] per updated Fund Logo § Monthly minimum fee – $[…[ ] per month § Per electronic envelope Fee – $[…[ ] § Internet VPN – Infrastructure to allow for application accessibility to host systems and file transfers - $[…[ ] implementation - $[…[ ] per month § Physical Network – Infrastructure to allow for application accessibility to host systems and file transfers - Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. - $[…[ ] implementation - $[…[ ] per ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. - $[…[ ] implementation - $[…[ ] per ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) – Account inquiry only. - $[…[ ] implementation - $[…[ ] per ID per month § Automated Work Distributor (AWD) – Image and workflow application. - $[…[ ] implementation - $[…[ ] per ID per month § Same Day Cash Management (SDCM) – Fund level transaction and cash reporting. - $[…[ ] implementation - $[…[ ] per ID per month § PowerSelect – SQL database used for ad hoc reporting from the shareholder recordkeeping system. - $[…[ ] per month § $[…[ ] per hour (subject to change) § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund setup programming (transfer agent system, statements, options, etc.) - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Annual reporting of shareholder cost basis for non-fiduciary direct accounts. § $[…[ ] per direct open account per year Services to capture, queue, monitor, service and archive shareholder email correspondence: § $[…[ ] setup per fund group § $[…[ ] per month administration § $[…[ ] per received email correspondence Nuance 7 Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. § $[…[ ] per fund group per month Integrated custom detailed call reporting – $[…[ ] per monthly report § Account Management/Database Administration - $[…[ ] per month - Receiving – $[…[ ] per SKU - Order Processing – $[…[ ] per order - Skid Storage – $[…[ ] per month per location - Disposal – $[…[ ] per SKU § Inbound Teleservicing Only - Account Management – $[…[ ] per month (OR) - Call Servicing – $[…[ ] per call § Lead Source Reporting - $[…[ ] per month § Closed Loop Reporting - Account Management – $[…[ ] per month - Database Installation, Setup – $[…[ ] per fund group § Miscellaneous Expenses - Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Includes Call Sampling sent securely to client and Reporting of internal representative reviews. § $[…[ ] per Month Initial data review and population as well as ongoing support of information on DTCC’s Mutual Fund Profile II site ▪ Initial data population: $[ ] for less than 25 CUSIPS / $[ ] for 25 CUSIPS or more ▪ Monthly maintenance: $[ ] per management company ▪ Additional project fees may apply for events such as fund acquisitions, multiple fund/share class launches, share class charges and other large processing events outside of normal fund activity to be billed at rate of $[ ]/hour Dealer fund survey requests – $[…[ ] per hour for completion and quality validation Services to support the setup and processing of physical certificated shares for a fund family: § $[…] setup per fund group § $[…] per certificate transaction § Programming & File Delivery – $[…] [ ]/hour § Project Management/Analysis – $[…] [ ]/hour § Account Data Retention – $[…] [ ]/account/month until purged* § CUSIP Data Retention – $[…] [ ]/CUSIP/month until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non Taxable Reorganizations (into U.S. Bank or out to another Transfer Agent) *FINCEN Agent)*FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. Nuance 8 ▪ $[…[ ] – $[…[ ] MARS Sales Reporting Module, CRM Module or 22c-2 Compliance Module (Includes up to one year of DST/TA2000 data) ▪ $[…[ ] – $[…[ ] MARS Sales & Compliance Reporting (Includes 5 Sales & 5 Compliance Users) ▪ $[…[ ] – $[…[ ] MARS Sales Reporting (Includes 5 Sales Users) ▪ $[…[ ] – $[…[ ] MARS 22c-2 Compliance (Includes 5 Compliance Users) ▪ $[…[ ] – $[…[ ] – Enhanced Services* Includes up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests, compliance report monitoring/review/analysis, and business requirement analysis. Additional Enhanced Services support can be negotiated. ▪ $[…[ ] – XxxxxXxxxx.xxx Integration ▪ $[…[ ] – Custom Data Interface ▪ $[…[ ] – OmniSERV Setup ▪ $[…[ ] – Standard Interface ▪ $[…[ ] – Additional OmniSERV Interface ▪ $[…[ ] – Sales Reporting ▪ $[…[ ] – 22c-2 Compliance ▪ $[…[ ] – CRM ▪ $[…[ ] – SFDC ▪ $[…[ ] – OmniSERV ▪ $[…[ ] – Daily Transaction Load from Sales Portal ▪ $[…[ ] – Monthly Asset Load from Sales Portal ▪ $[…[ ] – XxxxxXxxxx.xxx Albridge Analytics, CFG Fulfillment, Customer/Account Module, Document Management, Exact Target, iPad/iPhone, Mapping Integration, Xxxxxxx Xxxxx (Compliance Only), NSCC DTT Data Line, Profiling, and RIA Monthly Load. ▪ $[…] – MARS Lite Base Sales Reporting Only (Includes up to one year of DST/TA2000 data) ▪ $[…] /month (AUM $0 – $99,999,999.99) ▪ $[…] /month (AUM $100,00,000 – $249,999,999.99) ▪ $[…] /month (AUM $250,000,000 – $399,999,999.99) ▪ $[…] /month (AUM $400,000,000 – $499,999,999.99) Once an AUM of $500,000,000 has been reached, additional fees will be negotiated. After an AUM range is surpassed, the monthly services fee would not decrease regardless of negative fluctuations. Includes Enhanced Services up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests and business requirements analysis. Base includes initial three dealer interfaces. Each additional interface is $[…] per month. Storage allocation includes initial 10GB of data. Each additional 1GB of storage space is $[…] per month. No CRM real-time integration. No system access. Nuance 9 ▪ $[…] – Custom Data Interface ▪ $[…] – Standard Interface ▪ $[…] – OmniSERV Interface Any System Upgrades & Enhancements (Quoted separately through a Statement of Work) ▪ $[…] /day plus travel and out-of-pocket expenses. ** Any additional costs that may be charged by intermediaries/NSCC for data fees are not included. eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Confirm Statements – $[…] initial setup fee eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Investor Statements – $[…] initial setup fee eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Tax Statements – $[…] initial setup fee eCompliance allows consented users to receive an email containing a link to the respective compliance material for each compliance run. § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Compliance Documents – $[…] initial setup fee § View Consent Enrollment – $[…] per transaction § Consent Enrollment – $[…] per transaction § View Statements – $[…] per view § Statements presented as PDF documents § Statements will be loaded for all accounts, regardless of consent § Three year minimum term § Storage for two years included in Document Loading, Storage and Access fee. Archive fee of $[…] per document per year for three years and greater, if desired Digital Investor customization charges apply Nuance 10 […] A monthly base fee per fund will apply based on the number of foreign securities held. If no global assets are held within a given month, the monthly base charge will not apply for that month.XxxxxXxxxx.xxx

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Series Portfolios Trust)

Electronic Correspondence. Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. $[…] per Email U.S. Bank Transfer Agent & Shareholder Services Supplemental Services Fee Schedule (Continued) at November, 2016 USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ▪ STAT § RMOD – Statement and Tax Form Storage & Retrieval - Setup: $[…] per user - Support: $[…] per user per month § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund setup on Transfer Agent system - $[…] per user per month § Ad Hoc/PowerSelect File Development - Standard ad-hoc select: $[…] 300 per file - Custom coded data for recurring, scheduled delivery: $[…] per hour consultation and programming development - Support: $[…] per file per month for recurring files/reports scheduled for delivery via Report Source. - Recurring files scheduled for delivery via Report Source. § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) - Setup: $[…] one-time fee - Support: $[…] per file per month § File Delivery to Alternate Sales Reporting Provider - Setup: $[…] one-time fee - Maintenance Fee: $[…] per file per month § Implementation Fee – $[…] § Monthly Fee – $[…] per month § Per Chat Fee – $[…] per chat or $[…] per minute of chat Nuance 6 § Implementation fee – $[…] (includes 15 forms) § Additional setup fee – $[…] for each additional form and email template § Form and fund logo modifications – $[…] per form, $[…] per updated Fund Logo § Monthly minimum fee – $[…] per month § Per electronic envelope Fee – $[…] § Internet VPN – Infrastructure to allow for application accessibility to host systems and file transfers - $[…] implementation - $[…] per month § Physical Network – Infrastructure to allow for application accessibility to host systems and file transfers - Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. - $[…] implementation - $[…] per ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. - $[…] implementation - $[…] per ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) – Account inquiry only. - $[…] implementation - $[…] per ID per month § Automated Work Distributor (AWD) – Image and workflow application. - $[…] implementation - $[…] per ID per month § Same Day Cash Management (SDCM) – Fund level transaction and cash reporting. - $[…] implementation - $[…] per ID per month § PowerSelect – SQL database used for ad hoc reporting from the shareholder recordkeeping system. - $[…] per month § $[…] per hour (subject to change) § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund setup programming (transfer agent system, statements, options, etc.) - Conversion programming Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Annual reporting of shareholder cost basis for nonCost based on project requirements. Transfer Agent & Shareholder Services Supplemental Services Fee Schedule (Continued) at November, 2016 Software application used to track and/or assess transaction fees that are determined to be short-fiduciary direct accountsterm trades. Service can be applied to some or all funds within a fund family. Fees will be applied if the fund(s) have a redemption fee. § 90 days or less: $[…] per direct open account per year Services to capture, queue, monitor, service and archive shareholder email correspondence§ 91-180 days: § $[…] setup per fund group § $[…] per month administration open account § 181-270 days: $[…] per received email correspondence Nuance 7 Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. open account § 271 days – 1 year: $[…] per fund group per month Integrated custom detailed call reporting – $[…] per monthly report § Account Management/Database Administration - $[…] per month - Receiving – $[…] per SKU - Order Processing – $[…] per order - Skid Storage – $[…] per month per location - Disposal – $[…] per SKU § Inbound Teleservicing Only - Account Management – $[…] per month (OR) - Call Servicing – $[…] per call § Lead Source Reporting - $[…] per month § Closed Loop Reporting - Account Management – $[…] per month - Database Installation, Setup – $[…] per fund group § Miscellaneous Expenses - Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Includes Call Sampling sent securely to client and Reporting of internal representative reviews. § $[…] per Month Dealer fund survey requests – $[…] per hour for completion and quality validation Services to support the setup and processing of physical certificated shares for a fund family: § $[…] setup per fund group § $[…] per certificate transaction § Programming & File Delivery – $[…] /hour § Project Management/Analysis – $[…] /hour § Account Data Retention – $[…] /account/month until purged* § CUSIP Data Retention – $[…] /CUSIP/month until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non Taxable Reorganizations (into U.S. Bank or out to another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. Nuance 8 ▪ $[…] – $[…] MARS Sales Reporting Module, CRM Module or 22c-2 Compliance Module (Includes up to one year of DST/TA2000 data) ▪ $[…] – $[…] MARS Sales & Compliance Reporting (Includes 5 Sales & 5 Compliance Users) ▪ $[…] – $[…] MARS Sales Reporting (Includes 5 Sales Users) ▪ $[…] – $[…] MARS 22c-2 Compliance (Includes 5 Compliance Users) ▪ $[…] – $[…] – Enhanced Services* Includes up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests, compliance report monitoring/review/analysis, and business requirement analysis. Additional Enhanced Services support can be negotiated. ▪ $[…] – XxxxxXxxxx.xxx Integration ▪ $[…] – Custom Data Interface ▪ $[…] – OmniSERV Setup ▪ $[…] – Standard Interface ▪ $[…] – Additional OmniSERV Interface ▪ $[…] – Sales Reporting ▪ $[…] – 22c-2 Compliance ▪ $[…] – CRM ▪ $[…] – SFDC ▪ $[…] – OmniSERV ▪ $[…] – Daily Transaction Load from Sales Portal ▪ $[…] – Monthly Asset Load from Sales Portal ▪ $[…] – XxxxxXxxxx.xxx Albridge Analytics, CFG Fulfillment, Customer/Account Module, Document Management, Exact Target, iPad/iPhone, Mapping Integration, Xxxxxxx Xxxxx (Compliance Only), NSCC DTT Data Line, Profiling, and RIA Monthly Load. ▪ $[…] – MARS Lite Base Sales Reporting Only (Includes up to one year of DST/TA2000 data) ▪ $[…] /month (AUM $0 – $99,999,999.99) ▪ $[…] /month (AUM $100,00,000 – $249,999,999.99) ▪ $[…] /month (AUM $250,000,000 – $399,999,999.99) ▪ $[…] /month (AUM $400,000,000 – $499,999,999.99) Once an AUM of $500,000,000 has been reached, additional fees will be negotiated. After an AUM range is surpassed, the monthly services fee would not decrease regardless of negative fluctuations. Includes Enhanced Services up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests and business requirements analysis. Base includes initial three dealer interfaces. Each additional interface is $[…] per month. Storage allocation includes initial 10GB of data. Each additional 1GB of storage space is $[…] per month. No CRM real-time integration. No system access. Nuance 9 ▪ $[…] – Custom Data Interface ▪ $[…] – Standard Interface ▪ $[…] – OmniSERV Interface Any System Upgrades & Enhancements (Quoted separately through a Statement of Work) ▪ $[…] /day plus travel and out-of-pocket expenses. ** Any additional costs that may be charged by intermediaries/NSCC for data fees are not included. eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Confirm Statements – $[…] initial setup fee eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Investor Statements – $[…] initial setup fee eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Tax Statements – $[…] initial setup fee eCompliance allows consented users to receive an email containing a link to the respective compliance material for each compliance run. § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Compliance Documents – $[…] initial setup fee § View Consent Enrollment – $[…] per transaction § Consent Enrollment – $[…] per transaction § View Statements – $[…] per view § Statements presented as PDF documents § Statements will be loaded for all accounts, regardless of consent § Three year minimum term § Storage for two years included in Document Loading, Storage and Access fee. Archive fee of $[…] per document per year for three years and greater, if desired Digital Investor customization charges apply Nuance 10 […] A monthly base fee per fund will apply based on the number of foreign securities held. If no global assets are held within a given month, the monthly base charge will not apply for that month.open account

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Managed Portfolio Series)

Electronic Correspondence. Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. $[…] ____ per Email U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. STAT – Statement and Tax Form Storage & Retrieval - Setup: $[…] ____ per user - Support: $[…] ____ per user per month § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund setup on Transfer Agent system - $[…] ____ per user per month § Ad Hoc/PowerSelect File Development - Standard ad-hoc select: $[…] ____ per file - Custom coded data for recurring, scheduled delivery: $[…] ____per hour consultation and programming development - Support: $[…] ____ per file per month for recurring files/reports scheduled for delivery via Report Source. - Recurring files scheduled for delivery via Report Source. § Custom Electronic File Exchange (MFS delivery of standard TIP files) - Setup: $[…] ____one-time fee - Support: $[…] ____ per file per month § File Delivery to Alternate Sales Reporting Provider - Setup: $[…] ____ one-time fee - Maintenance Fee: $[…] ____per file per month § Implementation Fee – $[…] § ____ Monthly Fee – $[…] ____ per month § Per Chat Fee – $[…] ____ per chat or $[…] ____ per minute of chat Nuance 6 § Cost based on project requirements including hours, data sourcing and reporting. Implementation fee – $[…] ____ (includes 15 ____ forms) § Additional setup fee – $[…] ____ for each additional form and email template § Form and fund logo modifications – $[…] ____ per form, $[…] ____ per updated Fund Logo § Monthly minimum fee – $[…] ____ per month § Per electronic envelope Fee – $[…] § ____ Internet VPN – Infrastructure to allow for application accessibility to host systems and file transfers - $[…] ____ implementation - $[…] ____ per month § Physical Network – Infrastructure to allow for application accessibility to host systems and file transfers - Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. - $[…] ____ implementation - $[…] ____ per ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. - $[…] ____ implementation - $[…] ____ per ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) – Account inquiry only. - $[…] ____ implementation - $[…] ____ per ID per month § Automated Work Distributor (AWD) – Image and workflow application. - $[…] ____ implementation - $[…] ____ per ID per month § Same Day Cash Management (SDCM) – Fund level transaction and cash reporting. - $[…] ____ implementation - $[…] ____ per ID per month § PowerSelect – SQL database used for ad hoc reporting from the shareholder recordkeeping system. - $[…] ____ per month § $[…] ____ per hour (subject to change) § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund setup programming (transfer agent system, statements, options, etc.) - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Annual reporting of shareholder cost basis for non-fiduciary direct accounts. § $[…] ____ per direct open account per year Services to capture, queue, monitor, service and archive shareholder email correspondence: § $[…] ____ setup per fund group § $[…] ____ per month administration § $[…] ____ per received email correspondence Nuance 7 Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. § $[…] ____ per fund group per month Integrated custom detailed call reporting – $[…] ____ per monthly report § Account Management/Database Administration - $[…] ____ per month - Receiving – $[…] ____ per SKU - Order Processing – $[…] ____ per order - Skid Storage – $[…] ____ per month per location - Disposal – $[…] ____ per SKU § Inbound Teleservicing Only - Account Management – $[…] ____ per month (OR) - Call Servicing – $[…] ____ per call § Lead Source Reporting - $[…] ____ per month § Closed Loop Reporting - Account Management – $[…] ____ per month - Database Installation, Setup – $[…] ____ per fund group § Miscellaneous Expenses - Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Includes Call Sampling sent securely to client and Reporting of internal representative reviews. § $[…] ____ per Month Initial data review and population as well as ongoing support of information on DTCC’s Mutual Fund Profile II site Initial data population: $____ for less than 25 CUSIPS / $____ for 25 CUSIPS or more Monthly maintenance: $____per management company Additional project fees may apply for events such as fund acquisitions, multiple fund/share class launches, share class charges and other large processing events outside of normal fund activity to be billed at rate of $____/hour Dealer fund survey requests – $[…] ____ per hour for completion and quality validation Services to support the setup and processing of physical certificated shares for a fund family: § $[…] setup per fund group § $[…] per certificate transaction § Programming & File Delivery – $[…] /hour § Project Management/Analysis – $[…] /hour § Account Data Retention – $[…] /account/month until purged* § CUSIP Data Retention – $[…] /CUSIP/month until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non Taxable Reorganizations (into U.S. Bank or out to another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. Nuance 8 ▪ $[…] – $[…] MARS Sales Reporting Module, CRM Module or 22c-2 Compliance Module (Includes up to one year of DST/TA2000 data) ▪ $[…] – $[…] MARS Sales & Compliance Reporting (Includes 5 Sales & 5 Compliance Users) ▪ $[…] – $[…] MARS Sales Reporting (Includes 5 Sales Users) ▪ $[…] – $[…] MARS 22c-2 Compliance (Includes 5 Compliance Users) ▪ $[…] – $[…] – Enhanced Services* Includes up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests, compliance report monitoring/review/analysis, and business requirement analysis. Additional Enhanced Services support can be negotiated. ▪ $[…] – XxxxxXxxxx.xxx Integration ▪ $[…] – Custom Data Interface ▪ $[…] – OmniSERV Setup ▪ $[…] – Standard Interface ▪ $[…] – Additional OmniSERV Interface ▪ $[…] – Sales Reporting ▪ $[…] – 22c-2 Compliance ▪ $[…] – CRM ▪ $[…] – SFDC ▪ $[…] – OmniSERV ▪ $[…] – Daily Transaction Load from Sales Portal ▪ $[…] – Monthly Asset Load from Sales Portal ▪ $[…] – XxxxxXxxxx.xxx Albridge Analytics, CFG Fulfillment, Customer/Account Module, Document Management, Exact Target, iPad/iPhone, Mapping Integration, Xxxxxxx Xxxxx (Compliance Only), NSCC DTT Data Line, Profiling, and RIA Monthly Load. ▪ $[…] – MARS Lite Base Sales Reporting Only (Includes up to one year of DST/TA2000 data) ▪ $[…] /month (AUM $0 – $99,999,999.99) ▪ $[…] /month (AUM $100,00,000 – $249,999,999.99) ▪ $[…] /month (AUM $250,000,000 – $399,999,999.99) ▪ $[…] /month (AUM $400,000,000 – $499,999,999.99) Once an AUM of $500,000,000 has been reached, additional fees will be negotiated. After an AUM range is surpassed, the monthly services fee would not decrease regardless of negative fluctuations. Includes Enhanced Services up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests and business requirements analysis. Base includes initial three dealer interfaces. Each additional interface is $[…] per month. Storage allocation includes initial 10GB of data. Each additional 1GB of storage space is $[…] per month. No CRM real-time integration. No system access. Nuance 9 ▪ $[…] – Custom Data Interface ▪ $[…] – Standard Interface ▪ $[…] – OmniSERV Interface Any System Upgrades & Enhancements (Quoted separately through a Statement of Work) ▪ $[…] /day plus travel and out-of-pocket expenses. ** Any additional costs that may be charged by intermediaries/NSCC for data fees are not included. eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Confirm Statements – $[…] initial setup fee eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Investor Statements – $[…] initial setup fee eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Tax Statements – $[…] initial setup fee eCompliance allows consented users to receive an email containing a link to the respective compliance material for each compliance run. § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Compliance Documents – $[…] initial setup fee § View Consent Enrollment – $[…] per transaction § Consent Enrollment – $[…] per transaction § View Statements – $[…] per view § Statements presented as PDF documents § Statements will be loaded for all accounts, regardless of consent § Three year minimum term § Storage for two years included in Document Loading, Storage and Access fee. Archive fee of $[…] per document per year for three years and greater, if desired Digital Investor customization charges apply Nuance 10 […] A monthly base fee per fund will apply based on the number of foreign securities held. If no global assets are held within a given month, the monthly base charge will not apply for that month.validation

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Monetta Trust)

Electronic Correspondence. Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ▪ $[…■ $ [ ] per Email U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. STAT - Statement and Tax Form Storage & Retrieval - Setup: $[…• $ [ ] per user - Support: $[…Setup • $ [ ] per user per month § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund setup on Transfer Agent system - $[…] per user per month § Support ■ Ad Hoc/PowerSelect Power Select File Development - • $ [ ] per file Standard ad-hoc select: $[…select • $ [ ] per file - hour consultation and programming development for Custom coded data for recurring, scheduled delivery: $[…] per hour consultation and programming development - Support: $[…delivery • $ [ ] per file per month for recurring files/reports scheduled for delivery via Report Source. Source - Support Charges • Recurring files scheduled for delivery via Report Source. § Custom Electronic File Exchange (MFS delivery of standard TIP files) - Setup: $[…• [ ] one-time fee - Support: $[…to Setup • $ [ ] per file per month § month, Support ■ File Delivery to Alternate Sales Reporting Provider - Setup: $[…• [ ] one-time fee - Maintenance Fee: $[…to Setup • $ [ ] per file per month § Maintenance Fee ■ $ [ ] Implementation Fee – $[…] § Monthly Fee – $[…■ $ [ ] per month § Per Monthly Fee ■ $ [ ] per Chat Fee – $[…] per chat or $[…[ ] per minute of chat Nuance 6 § ■ $ [ ] Implementation fee – $[…] (includes 15 [ ] forms) § Additional setup fee – $[…■ $ [ ] for each additional form and email template § - Additional setup fee ■ $ [ ] per form, Form and fund logo modifications – $[…] per form, $[…■ $ [ ] per updated Fund Logo § ■ $ [ ] per month, Monthly minimum fee – $[…■ [ ] per month § Per electronic envelope Fee – $[…] § Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers - $[…• $ [ ] implementation - $[…• $ [ ] per month § Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers - Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. - $[…• $ [ ] implementation - $[…• $ [ ] per ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. - $[…• $ [ ] implementation - $[…• $ [ ] per ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. - $[…• $ [ ] implementation - $[…• $ [ ] per ID per month § Automated Work Distributor (AWD) - Image and workflow application. - $[…• $ [ ] implementation - $[…• $ [ ] per ID per month § Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. - $[…• $ [ ] implementation - $[…• $ [ ] per ID per month § PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. - $[…• $ [ ] per month § $[…■ $ [ ] per hour (subject to change) § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund setup Setup programming (transfer agent Agent system, statements, options, etc.) - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Annual reporting of shareholder cost basis for non-fiduciary direct accounts. § $[…■ $ [ ] per direct open account per year Services to capture, queue, monitor, service and archive shareholder email correspondence: § $[…■ $ [ ] setup per fund group § $[…■ $ [ ] per month administration § $[…■ $ [ ] per received email correspondence Nuance 7 Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. § $[…■ [ ] per fund group per month Integrated custom detailed call reporting – $[…- $ [ ] per monthly report § Account Management/Database Administration - $[…• $ [ ] per month - Receiving – $[…• $ [ ] per SKU - Order Processing – $[…Receiving • $ [ ] per order - Skid Storage – $[…Order Processing • $ [ ] per month per location - Disposal – $[…Skid Storage • $ [ ] per SKU § - Disposal ■ Inbound Teleservicing Tele servicing Only - Account Management – $[…• $ [ ] per month Account Management (OR) - • $ [ ] per call, Call Servicing – $[…] per call § Lead Source Reporting - $[…• $ [ ] per month § Closed Loop Reporting - • $ [ ] per month, Account Management – $[…• $ [ ] per month - fund group, Database Installation, Setup – $[…] per fund group § Miscellaneous Expenses - Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Includes Call Sampling sent securely to client and Reporting of internal representative reviews. § $[…] per Month Dealer fund survey requests – $[…] per hour for completion and quality validation Services to support the setup and processing of physical certificated shares for a fund family: § $[…] setup per fund group § $[…] per certificate transaction § Programming & File Delivery – $[…] /hour § Project Management/Analysis – $[…] /hour § Account Data Retention – $[…] /account/month until purged* § CUSIP Data Retention – $[…] /CUSIP/month until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non Taxable Reorganizations (into U.S. Bank or out to another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. Nuance 8 ▪ $[…] – $[…] MARS Sales Reporting Module, CRM Module or 22c-2 Compliance Module (Includes up to one year of DST/TA2000 data) ▪ $[…] – $[…] MARS Sales & Compliance Reporting (Includes 5 Sales & 5 Compliance Users) ▪ $[…] – $[…] MARS Sales Reporting (Includes 5 Sales Users) ▪ $[…] – $[…] MARS 22c-2 Compliance (Includes 5 Compliance Users) ▪ $[…] – $[…] – Enhanced Services* Includes up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests, compliance report monitoring/review/analysis, and business requirement analysis. Additional Enhanced Services support can be negotiated. ▪ $[…] – XxxxxXxxxx.xxx Integration ▪ $[…] – Custom Data Interface ▪ $[…] – OmniSERV Setup ▪ $[…] – Standard Interface ▪ $[…] – Additional OmniSERV Interface ▪ $[…] – Sales Reporting ▪ $[…] – 22c-2 Compliance ▪ $[…] – CRM ▪ $[…] – SFDC ▪ $[…] – OmniSERV ▪ $[…] – Daily Transaction Load from Sales Portal ▪ $[…] – Monthly Asset Load from Sales Portal ▪ $[…] – XxxxxXxxxx.xxx Albridge Analytics, CFG Fulfillment, Customer/Account Module, Document Management, Exact Target, iPad/iPhone, Mapping Integration, Xxxxxxx Xxxxx (Compliance Only), NSCC DTT Data Line, Profiling, and RIA Monthly Load. ▪ $[…] – MARS Lite Base Sales Reporting Only (Includes up to one year of DST/TA2000 data) ▪ $[…] /month (AUM $0 – $99,999,999.99) ▪ $[…] /month (AUM $100,00,000 – $249,999,999.99) ▪ $[…] /month (AUM $250,000,000 – $399,999,999.99) ▪ $[…] /month (AUM $400,000,000 – $499,999,999.99) Once an AUM of $500,000,000 has been reached, additional fees will be negotiated. After an AUM range is surpassed, the monthly services fee would not decrease regardless of negative fluctuations. Includes Enhanced Services up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests and business requirements analysis. Base includes initial three dealer interfaces. Each additional interface is $[…] per month. Storage allocation includes initial 10GB of data. Each additional 1GB of storage space is $[…] per month. No CRM real-time integration. No system access. Nuance 9 ▪ $[…] – Custom Data Interface ▪ $[…] – Standard Interface ▪ $[…] – OmniSERV Interface Any System Upgrades & Enhancements (Quoted separately through a Statement of Work) ▪ $[…] /day plus travel and out-of-pocket expenses. ** Any additional costs that may be charged by intermediaries/NSCC for data fees are not included. eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Confirm Statements – $[…] initial setup fee eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Investor Statements – $[…] initial setup fee eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Tax Statements – $[…] initial setup fee eCompliance allows consented users to receive an email containing a link to the respective compliance material for each compliance run. § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Compliance Documents – $[…] initial setup fee § View Consent Enrollment – $[…] per transaction § Consent Enrollment – $[…] per transaction § View Statements – $[…] per view § Statements presented as PDF documents § Statements will be loaded for all accounts, regardless of consent § Three year minimum term § Storage for two years included in Document Loading, Storage and Access fee. Archive fee of $[…] per document per year for three years and greater, if desired Digital Investor customization charges apply Nuance 10 […] A monthly base fee per fund will apply based on the number of foreign securities held. If no global assets are held within a given month, the monthly base charge will not apply for that month.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Manager Directed Portfolios)

Electronic Correspondence. Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ▪ $[…] per Email U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ▪ STAT – Statement and Tax Form Storage & Retrieval - Setup: $[…] ]per user - Support: $[…] ]per user per month § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund setup on Transfer Agent system - $[…] ]per user per month § Ad Hoc/PowerSelect File Development - Standard ad-hoc select: $[select[] per ]per file - Custom coded data for recurring, scheduled delivery: $[…] ]per hour consultation and programming development - Support: $[…] ]per file per month for recurring files/reports scheduled for delivery via Report Source. - Recurring files scheduled for delivery via Report Source. § Custom Electronic File Exchange (MFS delivery of standard TIP files) - Setup: $[…] ]one-time fee - Support: $[…] ]per file per month § File Delivery to Alternate Sales Reporting Provider - Setup: $[…] ]one-time fee - Maintenance Fee: $[…] ]per file per month § Implementation Fee – $[…] § ]Monthly Fee – $[…] ]per month § Per Chat Fee – $[…] per chat or $[…] ]per minute of chat Nuance 6 § Cost based on project requirements including hours, data sourcing and reporting. Cove § Implementation fee – $[…] (includes 15 forms) § Additional setup fee – $[…] for each additional form and email template § Form and fund logo modifications – $[…] per form, $[…] per updated Fund Logo § Monthly minimum fee – $[…] per month § Per electronic envelope Fee – $[…] § Internet VPN – Infrastructure to allow for application accessibility to host systems and file transfers - $[…] implementation - $[…] per month § Physical Network – Infrastructure to allow for application accessibility to host systems and file transfers - Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. - $[…] implementation - $[…] per ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. - $[…] implementation - $[…] per ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) – Account inquiry only. - $[…] implementation - $[…] per ID per month § Automated Work Distributor (AWD) – Image and workflow application. - $[…] implementation - $[…] per ID per month § Same Day Cash Management (SDCM) – Fund level transaction and cash reporting. - $[…] implementation - $[…] per ID per month § PowerSelect – SQL database used for ad hoc reporting from the shareholder recordkeeping system. - $[…] per month § $[…] per hour (subject to change) § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund setup programming (transfer agent system, statements, options, etc.) - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Annual reporting of shareholder cost basis for non-fiduciary direct accounts. § $[…] per direct open account per year Services to capture, queue, monitor, service and archive shareholder email correspondence: § $[…] setup per fund group § $[…] per month administration § $[…] per received email correspondence Nuance 7 Cove Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. § $[…] per fund group per month Integrated custom detailed call reporting – $[…] per monthly report § Account Management/Database Administration - $[…] per month - Receiving – $[…] per SKU - Order Processing – $[…] per order - Skid Storage – $[…] per month per location - Disposal – $[…] per SKU § Inbound Teleservicing Only - Account Management – $[...] per month (OR) - Call Servicing – $[…] per call § Lead Source Reporting - $[…] per month § Closed Loop Reporting - Account Management – $[…] per month - Database Installation, Setup – $[…] per fund group § Miscellaneous Expenses - Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Includes Call Sampling sent securely to client and Reporting of internal representative reviews. § $[…] per Month Initial data review and population as well as ongoing support of information on DTCC’s Mutual Fund Profile II site § Initial data population: $[…] for less than 25 CUSIPS / $[…] for 25 CUSIPS or more § Monthly maintenance: $[…] per management company § Additional project fees may apply for events such as fund acquisitions, multiple fund/share class launches, share class charges and other large processing events outside of normal fund activity to be billed at rate of $[…]/hour Dealer fund survey requests – $[…] per hour for completion and quality validation Services to support the setup and processing of physical certificated shares for a fund family: § $[…] setup per fund group § $[…] per certificate transaction § Programming & File Delivery – $[…] ]/hour § Project Management/Analysis – $[…] ]/hour § Account Data Retention – $[…] ]/account/month until purged* § CUSIP Data Retention – $[…] ]/CUSIP/month until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non Taxable Reorganizations (into U.S. Bank or out to another Transfer Agent) *FINCEN Agent)*FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. Nuance 8 Cove $[…] – $[…] MARS Sales Reporting Module, CRM Module or 22c-2 Compliance Module (Includes up to one year of DST/TA2000 data) ▪ $[…] – $[…] MARS Sales & Compliance Reporting (Includes 5 Sales & 5 Compliance Users) ▪ $[…] – $[…] MARS Sales Reporting (Includes 5 Sales Users) ▪ $[…] – $[…] MARS 22c-2 Compliance (Includes 5 Compliance Users) ▪ $[…] – $[…] – Enhanced Services* Includes up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests, compliance report monitoring/review/analysis, and business requirement analysis. Additional Enhanced Services support can be negotiated. ▪ $[…] – XxxxxXxxxx.xxx Integration ▪ $[…] – Custom Data Interface ▪ $[…] – OmniSERV Setup ▪ $[…] – Standard Interface ▪ $[…] – Additional OmniSERV Interface ▪ $[…] – Sales Reporting ▪ $[…] – 22c-2 Compliance ▪ $[…] – CRM ▪ $[…] – SFDC ▪ $[…] – OmniSERV ▪ $[…] – Daily Transaction Load from Sales Portal ▪ $[…] – Monthly Asset Load from Sales Portal ▪ $[…] – XxxxxXxxxx.xxx Albridge Analytics, CFG Fulfillment, Customer/Account Module, Document Management, Exact Target, iPad/iPhone, Mapping Integration, Xxxxxxx Xxxxx (Compliance Only), NSCC DTT Data Line, Profiling, and RIA Monthly Load. ▪ $[…] – MARS Lite Base Sales Reporting Only (Includes up to one year of DST/TA2000 data) ▪ $[…] /month (AUM $0 – $99,999,999.99) ▪ $[…] /month (AUM $100,00,000 – $249,999,999.99) ▪ $[…] /month (AUM $250,000,000 – $399,999,999.99) ▪ $[…] /month (AUM $400,000,000 – $499,999,999.99) Once an AUM of $500,000,000 has been reached, additional fees will be negotiated. After an AUM range is surpassed, the monthly services fee would not decrease regardless of negative fluctuations. Includes Enhanced Services up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests and business requirements analysis. Base includes initial three dealer interfaces. Each additional interface is $[…] per month. Storage allocation includes initial 10GB of data. Each additional 1GB of storage space is $[…] per month. No CRM real-time integration. No system access. Nuance 9 ▪ $[…] – Custom Data Interface ▪ $[…] – Standard Interface ▪ $[…] – OmniSERV Interface Any System Upgrades & Enhancements (Quoted separately through a Statement of Work) ▪ $[…] /day plus travel and out-of-pocket expenses. ** Any additional costs that may be charged by intermediaries/NSCC for data fees are not included. eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Confirm Statements – $[…] initial setup fee eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Investor Statements – $[…] initial setup fee eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Tax Statements – $[…] initial setup fee eCompliance allows consented users to receive an email containing a link to the respective compliance material for each compliance run. § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Compliance Documents – $[…] initial setup fee § View Consent Enrollment – $[…] per transaction § Consent Enrollment – $[…] per transaction § View Statements – $[…] per view § Statements presented as PDF documents § Statements will be loaded for all accounts, regardless of consent § Three year minimum term § Storage for two years included in Document Loading, Storage and Access fee. Archive fee of $[…] per document per year for three years and greater, if desired Digital Investor customization charges apply Nuance 10 […] A monthly base fee per fund will apply based on the number of foreign securities held. If no global assets are held within a given month, the monthly base charge will not apply for that month.Cove

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Managed Portfolio Series)

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Electronic Correspondence. Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. $[…] ___per Email U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ▪ STAT § RMOD – Statement and Tax Form Storage & Retrieval - Setup: $[…] ___ per user - Support: $[…] ___ per user per month § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund setup on Transfer Agent system - $[…] ___ per user per month § Ad Hoc/PowerSelect File Development - Standard ad-hoc select: $[…] ___ per file - Custom coded data for recurring, scheduled delivery: $[…] ___ per hour consultation and programming development - Support: $[…] ___ per file per month for recurring files/reports scheduled for delivery via Report Source. - Recurring files scheduled for delivery via Report Source. § Custom Electronic File Exchange (MFS delivery of standard TIP files) - Setup: $[…] ___ one-time fee - Support: $[…] ___ per file per month § File Delivery to Alternate Sales Reporting Provider - Setup: $[…] ___ one-time fee - Maintenance Fee: $[…] ___ per file per month § Implementation Fee – $[…] ___ § Monthly Fee – $[…] ___ per month § Per Chat Fee – $[…] ___ per chat or $[…] ___ per minute of chat Nuance 6 § Implementation fee – $[…] (includes 15 forms) § Additional setup fee – $[…] for each additional form and email template § Form and fund logo modifications – $[…] per form, $[…] per updated Fund Logo § Monthly minimum fee – $[…] per month § Per electronic envelope Fee – $[…] § Internet VPN – Infrastructure to allow for application accessibility to host systems and file transfers - $[…] ___ implementation - $[…] ___ per month § Physical Network – Infrastructure to allow for application accessibility to host systems and file transfers - Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. - $[…] ___ implementation - $[…] ___ per ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. - $[…] ___ implementation - $[…] ___ per ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) – Account inquiry only. - $[…] ___ implementation - $[…] ___ per ID per month § Automated Work Distributor (AWD) – Image and workflow application. - $[…] ___ implementation - $[…] ___ per ID per month § Same Day Cash Management (SDCM) – Fund level transaction and cash reporting. - $[…] ___ implementation - $[…] ___ per ID per month § PowerSelect – SQL database used for ad hoc reporting from the shareholder recordkeeping system. - $[…] ___ per month § $[…] ___ per hour (subject to change) § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund setup programming (transfer agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services § Cost based on project requirements including ours, data sourcing and reporting. Annual reporting of shareholder cost basis for non-fiduciary direct accounts. § $[…] ___ per direct open account per year Services to capture, queue, monitor, service and archive shareholder email correspondence: § $[…] ___ setup per fund group § $[…] ___ per month administration § $[…] ___ per received email correspondence Nuance 7 Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. § $[…] ___ per fund group per month Integrated custom detailed call reporting § $[…] ___ per monthly report § Account Management/Database Administration - $[…] ___ per month - Receiving – $[…] ___ per SKU - Order Processing – $[…] ___ per order - Skid Storage – $[…] ___ per month per location - Disposal – $[…] ___ per SKU § Inbound Teleservicing Only - Account Management – $[…] ___ per month (OR) - Call Servicing – $[…] ___ per call § Lead Source Reporting - $[…] ___ per month § Closed Loop Reporting - Account Management – $[…] ___ per month - Database Installation, Setup – $[…] ___ per fund group § Miscellaneous Expenses - Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Includes Call Sampling sent securely to client and Reporting of internal representative reviews. § $[…] ___ per Month Dealer Initial data review and population as well as ongoing support of information on DTCC's Mutual Fund Profile II site § Initial data population: $___ for less than 25 CUSIPS / $___ for 25 CUSIPS or more § Monthly maintenance: $___ per management company § Additional project fees may apply for events such as fund survey requests – acquisitions, multiple fund/share class launches, share class charges and other large processing events outside of normal fund activity to be billed at rate of $[…] per hour for completion and quality validation ___/hour Services to support the setup and processing of physical certificated shares for a fund family: § $[…] ___ setup per fund group § $[…] ___ per certificate transaction § Programming & File Delivery – $[…] ___/hour § Project Management/Analysis – $[…] ___/hour § Account Data Retention – $[…] ___/account/month until purged* § CUSIP Data Retention – $[…] ___/CUSIP/month until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non Taxable Reorganizations (into U.S. Bank or out to another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. Nuance 8 ▪ § $[…] ___ – $[…] ___ MARS Sales Reporting Module, CRM Module or 22c-2 Compliance Module (Includes up to one year of DST/TA2000 data) § $[…] ___ – $[…] ___ MARS Sales & Compliance Reporting (Includes 5 Sales & 5 Compliance Users) § $[…] ___ – $[…] ___ MARS Sales Reporting (Includes 5 Sales Users) § $[…] ___ – $[…] ___ MARS 22c-2 Compliance (Includes 5 Compliance Users) § $[…] ___ – $[…] ___ – Enhanced Services* Includes up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests, compliance report monitoring/review/analysis, and business requirement analysis. Additional Enhanced Services support can be negotiated. § $[…] ___ XxxxxXxxxx.xxx SxxxxXxxxx.xxx Integration § $[…] ___ – Custom Data Interface § $[…] ___ – OmniSERV Setup § $[…] ___ – Standard Interface § $[…] ___ – Additional OmniSERV Interface § $[…] ___ – Sales Reporting § $[…] ___ – 22c-2 Compliance § $[…] ___ – CRM § $[…] ___ – SFDC § $[…] ___ – OmniSERV § $[…] ___ – Daily Transaction Load from Sales Portal § $[…] ___ – Monthly Asset Load from Sales Portal § $[…] ___ XxxxxXxxxx.xxx SxxxxXxxxx.xxx Albridge Analytics, CFG Fulfillment, Customer/Account Module, Document Management, Exact Target, iPad/iPhone, Mapping Integration, Xxxxxxx Xxxxx Mxxxxxx Lxxxx (Compliance Only), NSCC DTT Data Line, Profiling, and RIA Monthly Load. § $[…] ___ – MARS Lite Base Sales Reporting Only (Includes up to one year of DST/TA2000 data) § $[…] ___/month (AUM $0 ___ – $99,999,999.99___) § $[…] ___/month (AUM $100,00,000 ___ – $249,999,999.99___) § $[…] ___/month (AUM $250,000,000 ___ – $399,999,999.99___) § $[…] ___/month (AUM $400,000,000 ___ – $499,999,999.99___) Once an AUM of $500,000,000 ___ has been reached, additional fees will be negotiated. After an AUM range is surpassed, the monthly services fee would not decrease regardless of negative fluctuations. Includes Enhanced Services up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests and business requirements analysis. Base includes initial three dealer interfaces. Each additional interface is $[…] ___ per month. Storage allocation includes initial 10GB of data. Each additional 1GB of storage space is $[…] ___ per month. No CRM real-time integration. No system access. Nuance 9 ▪ § $[…] ___ – Custom Data Interface § $[…] ___ – Standard Interface § $[…] ___ – OmniSERV Interface Any System Upgrades & Enhancements (Quoted separately through a Statement of Work) § $[…] ___ /day plus travel and out-of-pocket expenses. ** Any additional costs that may be charged by intermediaries/NSCC for data fees are not included. eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Confirm Statements – $[…] initial setup fee eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Investor Statements – $[…] initial setup fee eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Tax Statements – $[…] initial setup fee eCompliance allows consented users to receive an email containing a link to the respective compliance material for each compliance run. § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Compliance Documents – $[…] initial setup fee § View Consent Enrollment – $[…] per transaction § Consent Enrollment – $[…] per transaction § View Statements – $[…] per view § Statements presented as PDF documents § Statements will be loaded for all accounts, regardless of consent § Three year minimum term § Storage for two years included in Document Loading, Storage and Access fee. Archive fee of $[…] per document per year for three years and greater, if desired Digital Investor customization charges apply Nuance 10 […] A monthly base fee per fund will apply based on the number of foreign securities held. If no global assets are held within a given month, the monthly base charge will not apply for that month.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Manager Directed Portfolios)

Electronic Correspondence. Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. - $[…] __ per Email U.S. Bank - USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ▪ STAT § RMOD – Statement and Tax Form Storage & Retrieval - Setup: $[…] __ per user - Support: $[…] __ per user per month § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund setup on Transfer Agent system - $[…] __ per user per month § Ad Hoc/PowerSelect File Development - Standard ad-hoc select: $[…] __ per file - Custom coded data for recurring, scheduled delivery: $[…] __ per hour consultation and programming development - Support: $[…] __ per file per month for recurring files/reports scheduled for delivery via Report Source. - Recurring files scheduled for delivery via Report Source. § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) - Setup: $[…] __ one-time fee - Support: $[…] __ per file per month § File Delivery to Alternate Sales Reporting Provider - Setup: $[…] __ one-time fee - Maintenance Fee: $[…] __ per file per month § Implementation Fee – $[…] § Monthly Fee – $[…] per month § Per Chat Fee – $[…] per chat or $[…] per minute of chat Nuance 6 § Implementation fee – $[…] (includes 15 forms) § Additional setup fee – $[…] for each additional form and email template § Form and fund logo modifications – $[…] per form, $[…] per updated Fund Logo § Monthly minimum fee – $[…] per month § Per electronic envelope Fee – $[…] § Internet VPN – Infrastructure to allow for application accessibility to host systems and file transfers - $[…] __ implementation - $[…] __ per month § Physical Network – Infrastructure to allow for application accessibility to host systems and file transfers - Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. - $[…] __ implementation - $[…] __ per ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. - $[…] __ implementation - $[…] __ per ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) – Account inquiry only. - $[…] __ implementation - $[…] __ per ID per month § Automated Work Distributor (AWD) – Image and workflow application. - $[…] __ implementation - $[…] __ per ID per month § Same Day Cash Management (SDCM) – Fund level transaction and cash reporting. - $[…] __ implementation - $[…] __ per ID per month § PowerSelect – SQL database used for ad hoc reporting from the shareholder recordkeeping system. - $[…] __ per month § $[…] __ per hour (subject to change) § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund setup programming (transfer agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization § Cost based on project requirements. Software application used to track and/or development services Annual reporting of shareholder cost basis for nonassess transaction fees that are determined to be short-fiduciary direct accountsterm trades. § $[…] per direct open account per year Services Service can be applied to capture, queue, monitor, service and archive shareholder email correspondence: § $[…] setup per fund group § $[…] per month administration § $[…] per received email correspondence Nuance 7 Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. § $[…] per fund group per month Integrated custom detailed call reporting – $[…] per monthly report § Account Management/Database Administration - $[…] per month - Receiving – $[…] per SKU - Order Processing – $[…] per order - Skid Storage – $[…] per month per location - Disposal – $[…] per SKU § Inbound Teleservicing Only - Account Management – $[…] per month (OR) - Call Servicing – $[…] per call § Lead Source Reporting - $[…] per month § Closed Loop Reporting - Account Management – $[…] per month - Database Installation, Setup – $[…] per fund group § Miscellaneous Expenses - Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Includes Call Sampling sent securely to client and Reporting of internal representative reviews. § $[…] per Month Dealer fund survey requests – $[…] per hour for completion and quality validation Services to support the setup and processing of physical certificated shares for some or all funds within a fund family: § $[…] setup per fund group § $[…] per certificate transaction § Programming & File Delivery – $[…] /hour § Project Management/Analysis – $[…] /hour § Account Data Retention – $[…] /account/month until purged* § CUSIP Data Retention – $[…] /CUSIP/month until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non Taxable Reorganizations (into U.S. Bank or out to another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. Nuance 8 ▪ $[…] – $[…] MARS Sales Reporting Module, CRM Module or 22c-2 Compliance Module (Includes up to one year of DST/TA2000 data) ▪ $[…] – $[…] MARS Sales & Compliance Reporting (Includes 5 Sales & 5 Compliance Users) ▪ $[…] – $[…] MARS Sales Reporting (Includes 5 Sales Users) ▪ $[…] – $[…] MARS 22c-2 Compliance (Includes 5 Compliance Users) ▪ $[…] – $[…] – Enhanced Services* Includes up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests, compliance report monitoring/review/analysis, and business requirement analysis. Additional Enhanced Services support can be negotiated. ▪ $[…] – XxxxxXxxxx.xxx Integration ▪ $[…] – Custom Data Interface ▪ $[…] – OmniSERV Setup ▪ $[…] – Standard Interface ▪ $[…] – Additional OmniSERV Interface ▪ $[…] – Sales Reporting ▪ $[…] – 22c-2 Compliance ▪ $[…] – CRM ▪ $[…] – SFDC ▪ $[…] – OmniSERV ▪ $[…] – Daily Transaction Load from Sales Portal ▪ $[…] – Monthly Asset Load from Sales Portal ▪ $[…] – XxxxxXxxxx.xxx Albridge Analytics, CFG Fulfillment, Customer/Account Module, Document Management, Exact Target, iPad/iPhone, Mapping Integration, Xxxxxxx Xxxxx (Compliance Only), NSCC DTT Data Line, Profiling, and RIA Monthly Load. ▪ $[…] – MARS Lite Base Sales Reporting Only (Includes up to one year of DST/TA2000 data) ▪ $[…] /month (AUM $0 – $99,999,999.99) ▪ $[…] /month (AUM $100,00,000 – $249,999,999.99) ▪ $[…] /month (AUM $250,000,000 – $399,999,999.99) ▪ $[…] /month (AUM $400,000,000 – $499,999,999.99) Once an AUM of $500,000,000 has been reached, additional fees Fees will be negotiated. After an AUM range is surpassed, applied if the monthly services fee would not decrease regardless of negative fluctuations. Includes Enhanced Services up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests and business requirements analysis. Base includes initial three dealer interfaces. Each additional interface is $[…] per month. Storage allocation includes initial 10GB of data. Each additional 1GB of storage space is $[…] per month. No CRM real-time integration. No system access. Nuance 9 ▪ $[…] – Custom Data Interface ▪ $[…] – Standard Interface ▪ $[…] – OmniSERV Interface Any System Upgrades & Enhancements (Quoted separately through fund(s) have a Statement of Work) ▪ $[…] /day plus travel and out-of-pocket expenses. ** Any additional costs that may be charged by intermediaries/NSCC for data fees are not included. eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Confirm Statements – $[…] initial setup fee eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Investor Statements – $[…] initial setup fee eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Tax Statements – $[…] initial setup fee eCompliance allows consented users to receive an email containing a link to the respective compliance material for each compliance run. § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Compliance Documents – $[…] initial setup fee § View Consent Enrollment – $[…] per transaction § Consent Enrollment – $[…] per transaction § View Statements – $[…] per view § Statements presented as PDF documents § Statements will be loaded for all accounts, regardless of consent § Three year minimum term § Storage for two years included in Document Loading, Storage and Access redemption fee. Archive fee of $[…] per document per year for three years and greater, if desired Digital Investor customization charges apply Nuance 10 […] A monthly base fee per fund will apply based on the number of foreign securities held. If no global assets are held within a given month, the monthly base charge will not apply for that month.

Appears in 1 contract

Samples: Transfer Agent Agreement (Merger Fund)

Electronic Correspondence. Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. - $[…] ___ per Email U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ▪ STAT § RMOD – Statement and Tax Form Storage & Retrieval - Setup: $[…] ___ per user - Support: $[…] ___ per user per month § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund setup on Transfer Agent system - $[…] ___ per user per month § Ad Hoc/PowerSelect File Development - Standard ad-hoc select: $[…] ___per file - Custom coded data for recurring, scheduled delivery: $[…] ___ per hour consultation and programming development - Support: $[…] ___ per file per month for recurring files/reports scheduled for delivery via Report Source. - Recurring files scheduled for delivery via Report Source. § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) - Setup: $[…] ___one-time fee - Support: $[…] ___ per file per month § File Delivery to Alternate Sales Reporting Provider - Setup: $[…] ___one-time fee - Maintenance Fee: $[…] ___ per file per month § Implementation Fee – $[…] § Monthly Fee – $[…] per month § Per Chat Fee – $[…] per chat or $[…] per minute of chat Nuance 6 § Implementation fee – $[…] (includes 15 forms) § Additional setup fee – $[…] for each additional form and email template § Form and fund logo modifications – $[…] per form, $[…] per updated Fund Logo § Monthly minimum fee – $[…] per month § Per electronic envelope Fee – $[…] § Internet VPN – Infrastructure to allow for application accessibility to host systems and file transfers - $[…] ___implementation - $[…] ___ per month § Physical Network – Infrastructure to allow for application accessibility to host systems and file transfers - Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. - $[…] ___ implementation - $[…] ___ per ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. - $[…] ___implementation - $[…] ___ per ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) – Account inquiry only. - $[…] ___implementation - $[…] ___ per ID per month § Automated Work Distributor (AWD) – Image and workflow application. - $[…] ___implementation - $[…] ___ per ID per month § Same Day Cash Management (SDCM) – Fund level transaction and cash reporting. - $[…] ___ implementation - $[…] ___ per ID per month § PowerSelect – SQL database used for ad hoc reporting from the shareholder recordkeeping system. - $[…] ___ per month § $[…] ___ per hour (subject to change) § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund setup programming (transfer agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services § Cost based on project requirements. Software application used to track and/or assess transaction fees that are determined to be short-term trades. Service can be applied to some or all funds within a fund family. Fees will be applied if the fund(s) have a redemption fee. § 90 days or less: $___ per open account § 91-180 days: $___per open account § 181-270 days: $___per open account § 271 days – 1 year: $___per open account § 1 year – 2 years: $___per open account Software application that monitors the number of trades (exchanges, redemptions) that meet fund family criteria for excessive trading and automatically prevents trades in excess of the fund family parameters. § $___ setup per fund group of 1-5 funds, $___setup per fund group of over 5 funds § $___per account per year § On-site at USBFS – $___per day § At Client Location – $___per day plus travel and Miscellaneous expenses if required Annual reporting of shareholder cost basis for non-fiduciary direct accounts. § $[…] ___per direct open account per year Services to capture, queue, monitor, service and archive shareholder email correspondence: § $[…] ___ setup per fund group § $[…] ___ per month administration § $[…] ___per received email correspondence Nuance 7 Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. § $[…] ___ per fund group per month Integrated custom detailed call reporting – $[…] per monthly report § Account Management/Database Administration - $[…] ___ per month - Receiving – $[…] ___ per SKU - Order Processing – $[…] ___ per order - Skid Storage – $[…] ___ per month per location - Disposal – $[…] ___ per SKU § Inbound Teleservicing Only - Account Management – $[…] ___ per month (OR) - Call Servicing – $[…] ___per call § Lead Source Reporting - $[…] ___ per month § Closed Loop Reporting - Account Management – $[…] ___ per month - Database Installation, Setup – $[…] ___ per fund group § Miscellaneous Expenses - Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Includes Call Sampling sent securely to client and Reporting of internal representative reviews. § $[…] ___ per Month Dealer Integrated custom detailed call reporting § $___ per monthly report Initial data review and population as well as ongoing support of information on DTCC's Mutual Fund Profile II site § Initial data population: $___ for less than 25 CUSIP / $___for 25 CUSIPS or more § Monthly maintenance: $___ per management company § Additional project fees may apply for events such as fund survey requests – acquisitions, multiple fund/share class launches, share class charges and other large processing events outside of normal fund activity to be billed at rate of $[…] per hour for completion ___/hour Shareholder accounts will be charged based upon the type of activity and quality validation Services to support type of account, including the setup and processing of physical certificated shares for a fund familyfollowing: § $[…] setup ___per fund group qualified plan account or Cxxxxxxxx ESA account (Cap at $___per SSN) § $[…] ___per certificate transaction transfer to successor trustee § Programming & File Delivery – $[…] /hour ___per participant distribution (Excluding SWPs) § Project Management$___per refund of excess contribution § $___per reconversion/Analysis – recharacterization § $[…] /hour ___per outgoing wire transfer or overnight delivery § Account Data Retention – $[…] /account/month until purged* ___per telephone exchange § CUSIP Data Retention – $[…] /CUSIP/month until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions ___per return check or ACH or stop payment § $___per research request per account (Manual and Systematic) and Non Taxable Reorganizations (into U.S. Bank or out This fee applies to another Transfer Agent) *FINCEN regulations require account retention requests for 12 months following closing. Data is purged statements older than the first July after retention requirements have been fulfilled. Nuance 8 ▪ $[…] – $[…] MARS Sales Reporting Module, CRM Module or 22c-2 Compliance Module (Includes up to one year of DST/TA2000 data) ▪ $[…] – $[…] MARS Sales & Compliance Reporting (Includes 5 Sales & 5 Compliance Users) ▪ $[…] – $[…] MARS Sales Reporting (Includes 5 Sales Users) ▪ $[…] – $[…] MARS 22c-2 Compliance (Includes 5 Compliance Users) ▪ $[…] – $[…] – Enhanced Services* Includes up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep informationprior year), database query requests, compliance report monitoring/review/analysis, and business requirement analysis. Additional Enhanced Services support can be negotiated. ▪ $[…] – XxxxxXxxxx.xxx Integration ▪ $[…] – Custom Data Interface ▪ $[…] – OmniSERV Setup ▪ $[…] – Standard Interface ▪ $[…] – Additional OmniSERV Interface ▪ $[…] – Sales Reporting ▪ $[…] – 22c-2 Compliance ▪ $[…] – CRM ▪ $[…] – SFDC ▪ $[…] – OmniSERV ▪ $[…] – Daily Transaction Load from Sales Portal ▪ $[…] – Monthly Asset Load from Sales Portal ▪ $[…] – XxxxxXxxxx.xxx Albridge Analytics, CFG Fulfillment, Customer/Account Module, Document Management, Exact Target, iPad/iPhone, Mapping Integration, Xxxxxxx Xxxxx (Compliance Only), NSCC DTT Data Line, Profiling, and RIA Monthly Load. ▪ $[…] – MARS Lite Base Sales Reporting Only (Includes up to one year of DST/TA2000 data) ▪ $[…] /month (AUM $0 – $99,999,999.99) ▪ $[…] /month (AUM $100,00,000 – $249,999,999.99) ▪ $[…] /month (AUM $250,000,000 – $399,999,999.99) ▪ $[…] /month (AUM $400,000,000 – $499,999,999.99) Once an AUM of $500,000,000 has been reached, additional fees will be negotiated. After an AUM range is surpassed, the monthly services fee would not decrease regardless of negative fluctuations. Includes Enhanced Services up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests and business requirements analysis. Base includes initial three dealer interfaces. Each additional interface is $[…] per month. Storage allocation includes initial 10GB of data. Each additional 1GB of storage space is $[…] per month. No CRM real-time integration. No system access. Nuance 9 ▪ $[…] – Custom Data Interface ▪ $[…] – Standard Interface ▪ $[…] – OmniSERV Interface Any System Upgrades & Enhancements (Quoted separately through a Statement of Work) ▪ $[…] /day plus travel and out-of-pocket expenses. ** Any additional costs that may be charged by intermediaries/NSCC for data fees are not included. eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Confirm Statements – $[…] initial setup fee eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Investor Statements – $[…] initial setup fee eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Tax Statements – $[…] initial setup fee eCompliance allows consented users to receive an email containing a link to the respective compliance material for each compliance run. § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Compliance Documents – $[…] initial setup fee § View Consent Enrollment – $[…] per transaction § Consent Enrollment – $[…] per transaction § View Statements – $[…] per view § Statements presented as PDF documents § Statements will be loaded for all accounts, regardless of consent § Three year minimum term § Storage for two years included in Document Loading, Storage and Access fee. Archive fee of $[…] per document per year for three years and greater, if desired Digital Investor customization charges apply Nuance 10 […] A monthly base fee per fund will apply based on the number of foreign securities held. If no global assets are held within a given month, the monthly base charge will not apply for that month.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Manager Directed Portfolios)

Electronic Correspondence. Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. $[…] ___ per Email U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ▪ STAT § RMOD – Statement and Tax Form Storage & Retrieval - Setup: $[…] ___ per user - Support: $[…] ___ per user per month § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund setup on Transfer Agent system - $[…] ___ per user per month § Ad Hoc/PowerSelect File Development - Standard ad-hoc select: $[…] ___ per file - Custom coded data for recurring, scheduled delivery: $[…] ___ per hour consultation and programming development - Support: $[…] ___ per file per month for recurring files/reports scheduled for delivery via Report Source. - Recurring files scheduled for delivery via Report Source. § Custom Electronic File Exchange (MFS delivery of standard TIP files) - Setup: $[…] ___one-time fee - Support: $[…] ___ per file per month § File Delivery to Alternate Sales Reporting Provider - Setup: $[…] ___one-time fee - Maintenance Fee: $[…] ___per file per month § Implementation Fee – $[…] ___ § Monthly Fee – $[…] ___ per month § Per Chat Fee – $[…] ___ per chat or $[…] ___per minute of chat Nuance 6 § Cost based on project requirements including ours, data sourcing and reporting. § Implementation fee – $[…] ___ (includes 15 forms) § Additional setup fee – $[…] ___ for each additional form and email template § Form and fund logo modifications – $[…] ___ per form, $[…] ___ per updated Fund Logo § Monthly minimum fee – $[…] ___ per month § Per electronic envelope Fee – $[…] ___ § Internet VPN – Infrastructure to allow for application accessibility to host systems and file transfers - $[…] ___ implementation - $[…] ___ per month § Physical Network – Infrastructure to allow for application accessibility to host systems and file transfers - Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. - $[…] ___ implementation - $[…] ___ per ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. - $[…] ___ implementation - $[…] ___ per ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) – Account inquiry only. - $[…] ___ implementation - $[…] ___ per ID per month § Automated Work Distributor (AWD) – Image and workflow application. - $[…] ___implementation - $[…] ___ per ID per month § Same Day Cash Management (SDCM) – Fund level transaction and cash reporting. - $[…] ___ implementation - $[…] ___ per ID per month § PowerSelect – SQL database used for ad hoc reporting from the shareholder recordkeeping system. - $[…] ___per month § $[…] ___ per hour (subject to change) § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund setup programming (transfer agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Annual reporting of shareholder cost basis for non-fiduciary direct accounts. § $[…] ___per direct open account per year Services to capture, queue, monitor, service and archive shareholder email correspondence: § $[…] ___ setup per fund group § $[…] ___ per month administration § $[…] ___per received email correspondence Nuance 7 Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. § $[…] ___ per fund group per month Integrated custom detailed call reporting – reporting: $[…] ___ per monthly report § Account Management/Database Administration - $[…] ___ per month - Receiving – $[…] ___ per SKU - Order Processing – $[…] ___ per order - Skid Storage – $[…] ___ per month per location - Disposal – $[…] ___ per SKU § Inbound Teleservicing Only - Account Management – $[…] ___ per month (OR) - Call Servicing – $[…] ___ per call § Lead Source Reporting - $[…] ___ per month § Closed Loop Reporting - Account Management – $[…] ___ per month - Database Installation, Setup – $[…] ___ per fund group § Miscellaneous Expenses - Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Includes Call Sampling sent securely to client and Reporting of internal representative reviews. § $[…] ___ per Month Initial data review and population as well as ongoing support of information on DTCC’s Mutual Fund Profile II site § Initial data population: $___ for less than 25 CUSIPS / $___ for 25 CUSIPS or more § Monthly maintenance: $___ per management company § Additional project fees may apply for events such as fund acquisitions, multiple fund/share class launches, share class charges and other large processing events outside of normal fund activity to be billed at rate of $___/hour § Dealer fund survey requests – $[…] ___ per hour for completion and quality validation Services to support the setup and processing of physical certificated shares for a fund family: § $[…] ___ setup per fund group § $[…] ___ per certificate transaction § Programming & File Delivery – $[…] ___/hour § Project Management/Analysis – $[…] ___/hour § Account Data Retention – $[…] ___/account/month until purged* § CUSIP Data Retention – $[…] ___/CUSIP/month until purged* *Fund Event Events are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non Taxable Reorganizations (into U.S. Bank USBFS or out to another Transfer Agent) *FINCEN Agent)*FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. Nuance 8 ▪ § $[…] ___ – $[…] ___ MARS Sales Reporting Module, CRM Module or 22c-2 Compliance Module (Includes up to one year of DST/TA2000 data) § $[…] ___ – $[…] ___ MARS Sales & Compliance Reporting (Includes 5 Sales & 5 Compliance Users) § $[…] ___– $[…] ___ MARS Sales Reporting (Includes 5 Sales Users) § $[…] ___ – $[…] ___ MARS 22c-2 Compliance (Includes 5 Compliance Users) § $[…] ___ – $[…] ___ – Enhanced Services* Includes up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests, compliance report monitoring/review/analysis, and business requirement analysis. Additional Enhanced Services support can be negotiated. § $[…] ___ – XxxxxXxxxx.xxx Integration § $[…] ___– Custom Data Interface § $[…] ___ – OmniSERV Setup § $[…] ___ – Standard Interface § $[…] ___ – Additional OmniSERV Interface § $[…] ___ – Sales Reporting § $[…] ___ – 22c-2 Compliance § $[…] ___ – CRM § $[…] ___ – SFDC § $[…] ___ – OmniSERV § $[…] ___ – Daily Transaction Load from Sales Portal § $[…] ___ – Monthly Asset Load from Sales Portal § $[…] ___ – XxxxxXxxxx.xxx Albridge Analytics, CFG Fulfillment, Customer/Account Module, Document Management, Exact Target, iPad/iPhone, Mapping Integration, Xxxxxxx Xxxxx (Compliance Only), NSCC DTT Data Line, Profiling, and RIA Monthly Load. § $[…] ___– MARS Lite Base Sales Reporting Only (Includes up to one year of DST/TA2000 data) § $[…] ___/month (AUM $0 – $99,999,999.99___) § $[…] ___/month (AUM $100,00,000 ___ – $249,999,999.99___) § $[…] ___/month (AUM $250,000,000 ___– $399,999,999.99___) § $[…] ___/month (AUM $400,000,000 ___– $499,999,999.99___) Once an AUM of $500,000,000 ___has been reached, additional fees will be negotiated. After an AUM range is surpassed, the monthly services fee would not decrease regardless of negative fluctuations. Includes Enhanced Services up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests and business requirements analysis. Base includes initial three dealer interfaces. Each additional interface is $[…] ___ per month. Storage allocation includes initial 10GB of data. Each additional 1GB of storage space is $[…] ___ per month. No CRM real-time integration. No system access. Nuance 9 ▪ § $[…] ___– Custom Data Interface § $[…] ___– Standard Interface § $[…] ___– OmniSERV Interface Any System Upgrades & Enhancements (Quoted separately through a Statement of Work) § $[…] ___/day plus travel and out-of-pocket expenses. ** Any additional costs that may be charged by intermediaries/NSCC for data fees are not included. eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Confirm Statements – $[…] initial setup fee eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Investor Statements – $[…] initial setup fee eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Tax Statements – $[…] initial setup fee eCompliance allows consented users to receive an email containing a link to the respective compliance material for each compliance run. § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Compliance Documents – $[…] initial setup fee § View Consent Enrollment – $[…] per transaction § Consent Enrollment – $[…] per transaction § View Statements – $[…] per view § Statements presented as PDF documents § Statements will be loaded for all accounts, regardless of consent § Three year minimum term § Storage for two years included in Document Loading, Storage and Access fee. Archive fee of $[…] per document per year for three years and greater, if desired Digital Investor customization charges apply Nuance 10 […] A monthly base fee per fund will apply based on the number of foreign securities held. If no global assets are held within a given month, the monthly base charge will not apply for that month.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Manager Directed Portfolios)

Electronic Correspondence. Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. $[…] __ per Email U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ▪ STAT § RMOD – Statement and Tax Form Storage & Retrieval - Setup: $[…] __ per user - Support: $[…] __ per user per month § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund setup on Transfer Agent system - $[…] __ per user per month § Ad Hoc/PowerSelect File Development - Standard ad-hoc select: $[…] __ per file - Custom coded data for recurring, scheduled delivery: $[…] __ per hour consultation and programming development - Support: $[…] __ per file per month for recurring files/reports scheduled for delivery via Report Source. - Recurring files scheduled for delivery via Report Source. § Custom Electronic File Exchange (MFS delivery of standard TIP files) - Setup: $[…] __ one-time fee - Support: $[…] __ per file per month § File Delivery to Alternate Sales Reporting Provider - Setup: $[…] __ one-time fee - Maintenance Fee: $[…] __ per file per month § Implementation Fee – $[…] __ § Monthly Fee – $[…] __ per month § Per Chat Fee – $[…] __ per chat or $[…] __ per minute of chat Nuance 6 § Cost based on project requirements including ours, data sourcing and reporting. § Implementation fee – $[…] __ (includes 15 forms) § Additional setup fee – $[…] __ for each additional form and email template § Form and fund logo modifications – $[…] __ per form, $[…] __ per updated Fund Logo § Monthly minimum fee – $[…] __ per month § Per electronic envelope Fee – $[…] __ § Internet VPN – Infrastructure to allow for application accessibility to host systems and file transfers - $[…] __ implementation - $[…] __ per month § Physical Network – Infrastructure to allow for application accessibility to host systems and file transfers - Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. - $[…] __ implementation - $[…] __ per ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. - $[…] __ implementation - $[…] __ per ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) – Account inquiry only. - $[…] __ implementation - $[…] __ per ID per month § Automated Work Distributor (AWD) – Image and workflow application. - $[…] __implementation - $[…] __ per ID per month § Same Day Cash Management (SDCM) – Fund level transaction and cash reporting. - $[…] __ implementation - $[…] __ per ID per month § PowerSelect – SQL database used for ad hoc reporting from the shareholder recordkeeping system. - $[…] __ per month § $[…] __ per hour (subject to change) § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund setup programming (transfer agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Annual reporting of shareholder cost basis for non-fiduciary direct accounts. § $[…] __ per direct open account per year Services to capture, queue, monitor, service and archive shareholder email correspondence: § $[…] __ setup per fund group § $[…] __ per month administration § $[…] __ per received email correspondence Nuance 7 Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. § $[…] __ per fund group per month Integrated custom detailed call reporting – reporting: $[…] __ per monthly report § Account Management/Database Administration - $[…] __ per month - Receiving – $[…] __ per SKU - Order Processing – $[…] __ per order - Skid Storage – $[…] __ per month per location - Disposal – $[…] __ per SKU § Inbound Teleservicing Only - Account Management – $[…] __ per month (OR) - Call Servicing – $[…] __ per call § Lead Source Reporting - $[…] __ per month § Closed Loop Reporting - Account Management – $[…] __ per month - Database Installation, Setup – $[…] __ per fund group § Miscellaneous Expenses - Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Includes Call Sampling sent securely to client and Reporting of internal representative reviews. § $[…] __ per Month Dealer Initial data review and population as well as ongoing support of information on DTCC’s Mutual Fund Profile II site § Initial data population: $__ for less than 25 CUSIPS / __ for 25 CUSIPS or more § Monthly maintenance: $__ per management company § Additional project fees may apply for events such as fund survey requests – acquisitions, multiple fund/share class launches, share class charges and other large processing events outside of normal fund activity to be billed at rate of $[…] per hour for completion and quality validation __/hour Services to support the setup and processing of physical certificated shares for a fund family: § $[…] __ setup per fund group § $[…] __ per certificate transaction § Programming & File Delivery – $[…] __/hour § Project Management/Analysis – $[…] __/hour § Account Data Retention – $[…] __/account/month until purged* § CUSIP Data Retention – $[…] __/CUSIP/month until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non Taxable Reorganizations (into U.S. Bank USBFS or out to another Transfer Agent) *FINCEN Agent)*FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. Nuance 8 ▪ § $[…] __ – $[…] __ MARS Sales Reporting Module, CRM Module or 22c-2 Compliance Module (Includes up to one year of DST/TA2000 data) § $[…] __ – $[…] __ MARS Sales & Compliance Reporting (Includes 5 Sales & 5 Compliance Users) § $[…] __ – $[…] __ MARS Sales Reporting (Includes 5 Sales Users) § $[…] __ – $[…] __ MARS 22c-2 Compliance (Includes 5 Compliance Users) § $[…] __ – $[…] __ – Enhanced Services* Includes up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests, compliance report monitoring/review/analysis, and business requirement analysis. Additional Enhanced Services support can be negotiated. § $[…] __ XxxxxXxxxx.xxx SxxxxXxxxx.xxx Integration § $[…] __ – Custom Data Interface § $[…] __ – OmniSERV Setup § $[…] __ – Standard Interface § $[…] __ – Additional OmniSERV Interface § $[…] __ – Sales Reporting § $[…] __ – 22c-2 Compliance § $[…] __ – CRM § $[…] __ – SFDC § $[…] __ – OmniSERV § $[…] __ – Daily Transaction Load from Sales Portal § $[…] __ – Monthly Asset Load from Sales Portal § $[…] __ XxxxxXxxxx.xxx SxxxxXxxxx.xxx Albridge Analytics, CFG Fulfillment, Customer/Account Module, Document Management, Exact Target, iPad/iPhone, Mapping Integration, Xxxxxxx Xxxxx Mxxxxxx Lxxxx (Compliance Only), NSCC DTT Data Line, Profiling, and RIA Monthly Load. § $[…] __ – MARS Lite Base Sales Reporting Only (Includes up to one year of DST/TA2000 data) § $[…] __/month (AUM $0 __ – $99,999,999.99__) § $[…] __/month (AUM $100,00,000 __ – $249,999,999.99__) § $[…] __/month (AUM $250,000,000 __ – $399,999,999.99__) § $[…] __/month (AUM $400,000,000 __ – $499,999,999.99__) Once an AUM of $500,000,000 __ has been reached, additional fees will be negotiated. After an AUM range is surpassed, the monthly services fee would not decrease regardless of negative fluctuations. Includes Enhanced Services up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests and business requirements analysis. Base includes initial three dealer interfaces. Each additional interface is $[…] __ per month. Storage allocation includes initial 10GB of data. Each additional 1GB of storage space is $[…] __ per month. No CRM real-time integration. No system access. Nuance 9 ▪ § $[…] __ – Custom Data Interface § $[…] __ – Standard Interface § $[…] __ – OmniSERV Interface Any System Upgrades & Enhancements (Quoted separately through a Statement of Work) § $[…] __ /day plus travel and out-of-pocket expenses. ** Any additional costs that may be charged by intermediaries/NSCC for data fees are not included. eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Confirm Statements – $[…] initial setup fee eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Investor Statements – $[…] initial setup fee eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Tax Statements – $[…] initial setup fee eCompliance allows consented users to receive an email containing a link to the respective compliance material for each compliance run. § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Compliance Documents – $[…] initial setup fee § View Consent Enrollment – $[…] per transaction § Consent Enrollment – $[…] per transaction § View Statements – $[…] per view § Statements presented as PDF documents § Statements will be loaded for all accounts, regardless of consent § Three year minimum term § Storage for two years included in Document Loading, Storage and Access fee. Archive fee of $[…] per document per year for three years and greater, if desired Digital Investor customization charges apply Nuance 10 […] A monthly base fee per fund will apply based on the number of foreign securities held. If no global assets are held within a given month, the monthly base charge will not apply for that month.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Manager Directed Portfolios)

Electronic Correspondence. Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. $[…] __ per Email U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ▪ STAT § RMOD – Statement and Tax Form Storage & Retrieval - Setup: $[…] __ per user - Support: $[…] __ per user per month § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund setup on Transfer Agent system - $[…] __ per user per month § Ad Hoc/PowerSelect File Development - Standard ad-hoc select: $[…] __ per file - Custom coded data for recurring, scheduled delivery: $[…] __ per hour consultation and programming development - Support: $[…] __ per file per month for recurring files/reports scheduled for delivery via Report Source. - Recurring files scheduled for delivery via Report Source. § Custom Electronic File Exchange (MFS delivery of standard TIP files) - Setup: $[…] __ one-time fee - Support: $[…] __ per file per month § File Delivery to Alternate Sales Reporting Provider - Setup: $[…] __ one-time fee - Maintenance Fee: $[…] __ per file per month § Implementation Fee – $[…] __ § Monthly Fee – $[…] __ per month § Per Chat Fee – $[…] __ per chat or $[…] __ per minute of chat Nuance 6 § Implementation fee – $[…] (includes 15 forms) § Additional setup fee – $[…] for each additional form and email template § Form and fund logo modifications – $[…] per form, $[…] per updated Fund Logo § Monthly minimum fee – $[…] per month § Per electronic envelope Fee – $[…] § Internet VPN – Infrastructure to allow for application accessibility to host systems and file transfers - $[…] __ implementation - $[…] __ per month § Physical Network – Infrastructure to allow for application accessibility to host systems and file transfers - Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. - $[…] __ implementation - $[…] __ per ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. - $[…] __ implementation - $[…] __ per ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) – Account inquiry only. - $[…] __ implementation - $[…] __ per ID per month § Automated Work Distributor (AWD) – Image and workflow application. - $[…] __ implementation - $[…] __ per ID per month § Same Day Cash Management (SDCM) – Fund level transaction and cash reporting. - $[…] __ implementation - $[…] __ per ID per month § PowerSelect – SQL database used for ad hoc reporting from the shareholder recordkeeping system. - $[…] __ per month § $[…] __ per hour (subject to change) § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund setup programming (transfer agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services § Cost based on project requirements including ours, data sourcing and reporting. Annual reporting of shareholder cost basis for non-fiduciary direct accounts. § $[…] __ per direct open account per year Services to capture, queue, monitor, service and archive shareholder email correspondence: § $[…] __ setup per fund group § $[…] __ per month administration § $[…] __ per received email correspondence Nuance 7 Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. § $[…] __ per fund group per month Integrated custom detailed call reporting – reporting: $[…] __ per monthly report § Account Management/Database Administration - $[…] __ per month - Receiving – $[…] __ per SKU - Order Processing – $[…] __ per order - Skid Storage – $[…] __ per month per location - Disposal – $[…] __ per SKU § Inbound Teleservicing Only - Account Management – $[…] __ per month (OR) - Call Servicing – $[…] __ per call § Lead Source Reporting - $[…] __ per month § Closed Loop Reporting - Account Management – $[…] __ per month - Database Installation, Setup – $[…] __ per fund group § Miscellaneous Expenses - Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Includes Call Sampling sent securely to client and Reporting of internal representative reviews. § $[…] __ per Month Dealer Initial data review and population as well as ongoing support of information on DTCC's Mutual Fund Profile II site § Initial data population: $__ for less than 25 CUSIPS / $__ for 25 CUSIPS or more § Monthly maintenance: $__ per management company § Additional project fees may apply for events such as fund survey requests – acquisitions, multiple fund/share class launches, share class charges and other large processing events outside of normal fund activity to be billed at rate of $[…] per hour for completion and quality validation __/hour Services to support the setup and processing of physical certificated shares for a fund family: § $[…] __ setup per fund group § $[…] __ per certificate transaction § Programming & File Delivery – $[…] __/hour § Project Management/Analysis – $[…] __/hour § Account Data Retention – $[…] __/account/month until purged* § CUSIP Data Retention – $[…] __/CUSIP/month until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non Taxable Reorganizations (into U.S. Bank or out to another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. Nuance 8 ▪ § $[…] __ – $[…] __ MARS Sales Reporting Module, CRM Module or 22c-2 Compliance Module (Includes up to one year of DST/TA2000 data) § $[…] __ – $[…] __ MARS Sales & Compliance Reporting (Includes 5 Sales & 5 Compliance Users) § $[…] __ – $[…] __ MARS Sales Reporting (Includes 5 Sales Users) § $[…] __ – $[…] __ MARS 22c-2 Compliance (Includes 5 Compliance Users) § $[…] __ – $[…] __ – Enhanced Services* Includes up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests, compliance report monitoring/review/analysis, and business requirement analysis. Additional Enhanced Services support can be negotiated. § $[…] __ – XxxxxXxxxx.xxx Integration § $[…] __ – Custom Data Interface § $[…] __ – OmniSERV Setup § $[…] __ – Standard Interface § $[…] __ – Additional OmniSERV Interface § $[…] __ – Sales Reporting § $[…] __ – 22c-2 Compliance § $[…] __ – CRM § $[…] __ – SFDC § $[…] __ – OmniSERV § $[…] __ – Daily Transaction Load from Sales Portal § $[…] __ – Monthly Asset Load from Sales Portal § $[…] __ – XxxxxXxxxx.xxx Albridge Analytics, CFG Fulfillment, Customer/Account Module, Document Management, Exact Target, iPad/iPhone, Mapping Integration, Xxxxxxx Xxxxx (Compliance Only), NSCC DTT Data Line, Profiling, and RIA Monthly Load. § $[…] __ – MARS Lite Base Sales Reporting Only (Includes up to one year of DST/TA2000 data) § $[…] __/month (AUM $0 __ – $99,999,999.99__) § $[…] __/month (AUM $100,00,000 __ – $249,999,999.99__) § $[…] __/month (AUM $250,000,000 __ – $399,999,999.99__) § $[…] __/month (AUM $400,000,000 __ – $499,999,999.99__) Once an AUM of $500,000,000 __ has been reached, additional fees will be negotiated. After an AUM range is surpassed, the monthly services fee would not decrease regardless of negative fluctuations. Includes Enhanced Services up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests and business requirements analysis. Base includes initial three dealer interfaces. Each additional interface is $[…] __ per month. Storage allocation includes initial 10GB of data. Each additional 1GB of storage space is $[…] __ per month. No CRM real-time integration. No system access. Nuance 9 ▪ § $[…] __ – Custom Data Interface § $[…] __ – Standard Interface § $[…] __ – OmniSERV Interface Any System Upgrades & Enhancements (Quoted separately through a Statement of Work) § $[…] __ /day plus travel and out-of-pocket expenses. ** Any additional costs that may be charged by intermediaries/NSCC for data fees are not included. eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Confirm Statements – $[…] initial setup fee eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Investor Statements – $[…] initial setup fee eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Tax Statements – $[…] initial setup fee eCompliance allows consented users to receive an email containing a link to the respective compliance material for each compliance run. § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Compliance Documents – $[…] initial setup fee § View Consent Enrollment – $[…] per transaction § Consent Enrollment – $[…] per transaction § View Statements – $[…] per view § Statements presented as PDF documents § Statements will be loaded for all accounts, regardless of consent § Three year minimum term § Storage for two years included in Document Loading, Storage and Access fee. Archive fee of $[…] per document per year for three years and greater, if desired Digital Investor customization charges apply Nuance 10 […] A monthly base fee per fund will apply based on the number of foreign securities held. If no global assets are held within a given month, the monthly base charge will not apply for that month.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Manager Directed Portfolios)

Electronic Correspondence. Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. - $[…[ ] per Email U.S. Bank Client Web Data Access USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ▪ STAT § RMOD – Statement and Tax Form Storage & Retrieval - Setup: $[…[ ] per user - Support: $[…[ ] per user per month § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund setup on Transfer Agent system - $[…[ ] per user per month § Ad Hoc/PowerSelect File Development - Standard ad-hoc select: $[…[ ] per file - Custom coded data for recurring, scheduled delivery: $[…[ ] per hour consultation and programming development - Support: $[…[ ] per file per month for recurring files/reports scheduled for delivery via Report Source. - Recurring files scheduled for delivery via Report Source. § Custom Electronic File Exchange (MFS delivery of standard TIP files) - Setup: $[…[ ] one-time fee - Support: $[…[ ] per file per month § File Delivery to Alternate Sales Reporting Provider - Setup: $[…[ ] one-time fee - Maintenance Fee: $[…[ ] per file per month Fund Closing/De-conversion Fees § Implementation Fee Programming & File Delivery – $[…] [ ]/hour § Monthly Fee Project Management/Analysis – $[…] per month [ ]/hour § Per Chat Fee Account Data Retention – $[…] per chat or $[…] per minute of chat Nuance 6 [ ]/account/month until purged* § Implementation fee CUSIP Data Retention – $[…] [ ]/CUSIP/month until purged* *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. Transfer Agent & Shareholder Services Additional Services Fee Schedule (includes 15 formsContinued) § Additional setup fee – $[…] for each additional form and email template § Form and fund logo modifications – $[…] per form, $[…] per updated Fund Logo § Monthly minimum fee – $[…] per month § Per electronic envelope Fee – $[…] Recordkeeping Application Access § Internet VPN – Infrastructure to allow for application accessibility to host systems and file transfers - $[…[ ] implementation - $[…[ ] per month § Physical Network – Infrastructure to allow for application accessibility to host systems and file transfers - Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. - $[…[ ] implementation - $[…[ ] per ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) – Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. - $[…[ ] implementation - $[…[ ] per ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) – Account inquiry only. - $[…[ ] implementation - $[…[ ] per ID per month § Automated Work Distributor (AWD) – Image and workflow application. - $[…[ ] implementation - $[…[ ] per ID per month § Same Day Cash Management (SDCM) – Fund level transaction and cash reporting. - $[…[ ] implementation - $[…[ ] per ID per month § PowerSelect – SQL database used for ad hoc reporting from the shareholder recordkeeping system. - $[…[ ] per month Programming Charges § $[…[ ] per hour (subject to change) § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund setup programming (transfer agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Outbound Calling & Marketing Campaigns § Cost based on project requirements including ours, data sourcing and reporting. Transfer Agent Training Services § On-site at USBFS – $[ ] per day § At Client Location – $[ ] per day plus travel and Miscellaneous expenses if required Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. § $[…[ ] per direct open account per year Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: § $[…[ ] setup per fund group § $[…[ ] per month administration § $[…[ ] per received email correspondence Nuance 7 Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. § $[…[ ] per fund group per month Integrated custom detailed call reporting – $[…] per monthly report Transfer Agent & Shareholder Services Additional Services Fee Schedule (Continued) Literature Fulfillment Services § Account Management/Database Administration - $[…[ ] per month - Receiving – $[…[ ] per SKU - Order Processing – $[…[ ] per order - Skid Storage – $[…[ ] per month per location - Disposal – $[…[ ] per SKU § Inbound Teleservicing Only - Account Management – $[…[ ] per month (OR) - Call Servicing – $[…[ ] per call § Lead Source Reporting - $[…[ ] per month § Closed Loop Reporting - Account Management – $[…[ ] per month - Database Installation, Setup – $[…[ ] per fund group § Miscellaneous Expenses - Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. § $[…[ ] per Month Dealer fund survey requests – CTI Reporting Integrated custom detailed call reporting § $[…[ ] per hour monthly report Mutual Fund Profile II Services Initial data review and population as well as ongoing support of information on DTCC’s Mutual Fund Profile II site § Initial data population: $[ ] for completion less than 25 CUSIPS / $[ ] for 25 CUSIPS or more § Monthly maintenance: $[ ] per management company § Additional project fees may apply for events such as fund acquisitions, multiple fund/share class launches, share class charges and quality validation other large processing events outside of normal fund activity to be billed at rate of $[ ]/hour Physical Certificate Processing Services to support the setup and processing of physical certificated shares for a fund family: § $[…[ ] setup per fund group § $[…[ ] per certificate transaction Real Time Cash Flow § Programming Implementation (one time charge) & File Delivery Recurring Charges (monthly) - Up to 5 Users – $[…[ ] /hour - Over 5 Users – to be provided § Project Management/Analysis Training - WebEx - $500 per user - On Site at USBFS – $[…[ ] /hour § Account Data Retention per day - At Client Location – $[…[ ] /account/month until purged* per day plus travel and Miscellaneous expenses if required § CUSIP Real Time Data Retention Feeds - Implementation (per feed) – $[…[ ] /CUSIP/per hour (8 hour estimate) - Recurring (per feed) – $[ ] per month until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions Transfer Agent & Shareholder Services Additional Services Fee Schedule (Manual and SystematicContinued) and Non Taxable Reorganizations (into U.S. Bank or out to another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. Nuance 8 ▪ MARS Sales Reporting & Compliance Services § $[…[ ] – $[…[ ] MARS Sales Reporting Module, CRM Module or 22c-2 Compliance Module (Includes up to one year of DST/TA2000 data) § $[…[ ] – $[…[ ] MARS Sales & Compliance Reporting (Includes 5 Sales & 5 Compliance Users) § $[…[ ] – $[…[ ] MARS Sales Reporting (Includes 5 Sales Users) § $[…[ ] – $[…[ ] MARS 22c-2 Compliance (Includes 5 Compliance Users) § $[…[ ] – $[…[ ] – Enhanced Services* Includes up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests, compliance report monitoring/review/analysis, and business requirement analysis. Additional Enhanced Services support can be negotiated. § $[…[ ] – XxxxxXxxxx.xxx SxxxxXxxxx.xxx Integration § $[…[ ] – Custom Data Interface § $[…[ ] – OmniSERV Setup § $[…[ ] – Standard Interface § $[…[ ] – Additional OmniSERV Interface § $[…[ ] – Sales Reporting § $[…[ ] – 22c-2 Compliance § $[…[ ] – CRM § $[…[ ] – SFDC § $[…[ ] – OmniSERV § $[…[ ] – Daily Transaction Load from Sales Portal § $[…[ ] – Monthly Asset Load from Sales Portal ▪ $[…] – XxxxxXxxxx.xxx Portal, SxxxxXxxxx.xxx Albridge Analytics, CFG Fulfillment, Customer/Account Module, Document Management, Exact Target, iPad/iPhone, Mapping Integration, Xxxxxxx Xxxxx Mxxxxxx Lxxxx (Compliance Only), NSCC DTT Data Line, Profiling, and RIA Monthly Load. § $[…[ ] – MARS Lite Base Sales Reporting Only (Includes up to one year of DST/TA2000 data) § $[…] [ ]/month (AUM $0 – $99,999,999.99) § $[…] [ ]/month (AUM $100,00,000 – $249,999,999.99) § $[…] [ ]/month (AUM $250,000,000 – $399,999,999.99) § $[…] [ ]/month (AUM $400,000,000 – $499,999,999.99) Once an AUM of $500,000,000 has been reached, additional fees will be negotiated. After an AUM range is surpassed, the monthly services fee would not decrease regardless of negative fluctuations. Includes Enhanced Services up to 160 hours per month of support services. Basic support includes file import assistance, data scrubbing (cleaning of firm, office and rep information), database query requests and business requirements analysis. Base includes initial three dealer interfaces. Each additional interface is $[…[ ] per month. Storage allocation includes initial 10GB of data. Each additional 1GB of storage space is $[…[ ] per month. No CRM real-time integration. No system access. Nuance 9 ▪ $[…] – Custom Data Interface ▪ $[…] – Standard Interface ▪ $[…] – OmniSERV Interface Any System Upgrades & Enhancements (Quoted separately through a Statement of Work) ▪ $[…] /day plus travel and out-of-pocket expenses. ** Any additional costs that may be charged by intermediaries/NSCC for data fees are not included. eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Confirm Statements – $[…] initial setup fee eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Investor Statements – $[…] initial setup fee eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. § Document Loading, Storage, and Access – $[…] per statement § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Tax Statements – $[…] initial setup fee eCompliance allows consented users to receive an email containing a link to the respective compliance material for each compliance run. § Document Consent Processing, Suppression, and Notification – $[…] per suppressed statement § Development & Implementation of Electronic Compliance Documents – $[…] initial setup fee § View Consent Enrollment – $[…] per transaction § Consent Enrollment – $[…] per transaction § View Statements – $[…] per view § Statements presented as PDF documents § Statements will be loaded for all accounts, regardless of consent § Three year minimum term § Storage for two years included in Document Loading, Storage and Access fee. Archive fee of $[…] per document per year for three years and greater, if desired Digital Investor customization charges apply Nuance 10 […] A monthly base fee per fund will apply based on the number of foreign securities held. If no global assets are held within a given month, the monthly base charge will not apply for that month.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (FQF Trust)

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