Emergency Escalation initiated by Registrars. Registry Operator will maintain an emergency operations department prepared to handle emergency requests from registrars. In the event that a registrar is unable to conduct EPP transactions with the registry for the TLD because of a fault with the Registry Service and is unable to either contact (through ICANN mandated methods of communication) the Registry Operator, or the Registry Operator is unable or unwilling to address the fault, the registrar may initiate an emergency escalation to the emergency operations department of ICANN. ICANN then may initiate an emergency escalation with the Registry Operator as explained above.
Appears in 2289 contracts
Samples: Registry Agreement, Registry Agreement, TLD Sponsorship Registry Agreement
Emergency Escalation initiated by Registrars. Registry Operator will maintain an emergency operations department departments prepared to handle emergency requests from registrars. In the event that a registrar is unable to conduct EPP transactions with the registry for the TLD Registry because of a fault with the Registry Service and is unable to either contact (through ICANN mandated methods of communication) the Registry Operator, or the Registry Operator is unable or unwilling to address the fault, the registrar may initiate an emergency escalation Emergency Escalation to the emergency operations department of ICANN. ICANN then may initiate an emergency escalation Emergency Escalation with the Registry Operator as explained above.
Appears in 4 contracts
Samples: Registry Agreement, Registry Agreement, Registry Agreement