EMERGENCY NOTIFICATION SERVICE FOR NON-PUBLISHED TELEPHONE NUMBERS. 5.1 AT&T ILLINOIS shall provide for Emergency Notification Service for Non-Published Telephone Numbers (hereinafter referred to as “Non-Pub ENS”). AT&T ILLINOIS will provide to MCIm a telephone number that will permit MCIm to contact AT&T ILLINOIS in the event a MCIm customer (“Calling Party”) indicates to MCIm that he/she must reach an AT&T ILLINOIS customer that has a Non-Published listing (“Non-Published Customer”) to advise such Non-Published Customer of an emergency or life-threatening situation. If the Non-Published Customer's name is in the AT&T ILLINOIS DALI database, AT&T ILLINOIS will call the requested Non-Published Customer, and if such Non-Published Customer answers, will notify the Non-Published Customer that Calling Party is attempting to reach him/her to advise of an emergency situation, and will provide the Non-Published Customer the name and callback telephone number of the Calling Party provided to AT&T ILLINOIS by MCIm or the contact telephone number of MCIm. 5.1.1 AT&T ILLINOIS will only accept calls from employees of MCIm or its affiliates on behalf of MCIm’s end user customers. AT&T ILLINOIS will not accept calls from MCIm’s end user customers. 5.2 MCIm shall only utilize the Non-Pub ENS in the event a Calling Party indicates to MCIm that the Calling Party must reach the Non-Published Customer to advise of an emergency situation. In no event shall MCIm use the Non-Pub ENS for non-emergency situations.
Appears in 4 contracts
Samples: Interconnection Agreement, Interconnection Agreement, Interconnection Agreement
EMERGENCY NOTIFICATION SERVICE FOR NON-PUBLISHED TELEPHONE NUMBERS. 5.1 AT&T SBC ILLINOIS shall provide for Emergency Notification Service for Non-Published Telephone Numbers (hereinafter referred to as “Non-Pub ENS”). AT&T SBC ILLINOIS will provide to MCIm a telephone number that will permit MCIm to contact AT&T SBC ILLINOIS in the event a MCIm customer (“Calling Party”) indicates to MCIm that he/she must reach an AT&T a SBC ILLINOIS customer that has a Non-Published listing (“Non-Published Customer”) to advise such Non-Published Customer of an emergency or life-threatening situation. If the Non-Published Customer's name is in the AT&T SBC ILLINOIS DALI database, AT&T SBC ILLINOIS will call the requested Non-Published Customer, and if such Non-Published Customer answers, will notify the Non-Published Customer that Calling Party is attempting to reach him/her to advise of an emergency situation, and will provide the Non-Published Customer the name and callback telephone number of the Calling Party provided to AT&T SBC ILLINOIS by MCIm or the contact telephone number of MCIm.
5.1.1 AT&T SBC ILLINOIS will only accept calls from employees of MCIm or its affiliates on behalf of MCIm’s end user customers. AT&T SBC ILLINOIS will not accept calls from MCIm’s end user customers.
5.2 MCIm shall only utilize the Non-Pub ENS in the event a Calling Party indicates to MCIm that the Calling Party must reach the Non-Published Customer to advise of an emergency situation. In no event shall MCIm use the Non-Pub ENS for non-emergency situations.
5.3 MCIm's representative shall provide to SBC ILLINOIS (i) his/her name, (ii) a contact telephone number, (iii) the name, city and state of the Non-Published Customer that Calling Party is attempting to contact, and (iv) the Calling Party's name and call back telephone number.
5.4 If the Non-Published Customer does not answer for any reason (including, but not limited to, no answer, busy, intercept recording, line not working, facsimile tones, etc.), SBC ILLINOIS will wait approximately thirty (30) minutes and make a second call attempt. If SBC ILLINOIS’s second call attempt is unsuccessful, SBC ILLINOIS will promptly call MCIm and inform MCIm of its inability to reach the Non-Published Customer.
5.5 If the Non-Published Customer does not answer but SBC ILLINOIS reaches such Non- Published Customer's answering machine or voice mail service, SBC ILLINOIS will leave a message notifying the Non-Published Customer that Calling Party is attempting to reach him/her to advise of an emergency situation, will provide the Non-Published Customer either the name and callback telephone number of the Calling Party provided to SBC ILLINOIS by MCIm or the contact telephone number of MCIm. SBC ILLINOIS will promptly call MCIm and inform MCIm that SBC ILLINOIS left a message for the Non- Published Customer.
5.6 Under no circumstances will SBC ILLINOIS release Non-Published telephone numbers to a MCIm employee or end user customer.
5.7 Rates for Non-Pub Emergency Number Service (ENS) are contained in Appendix Pricing.
5.8 The Parties agree to meet to negotiate an amendment within 60 days, should this process change.
Appears in 2 contracts
Samples: General Definitions, Interconnection Agreement
EMERGENCY NOTIFICATION SERVICE FOR NON-PUBLISHED TELEPHONE NUMBERS. 5.1 AT&T ILLINOIS MICHIGAN shall provide for Emergency Notification Service for Non-Published Telephone Numbers (hereinafter referred to as “Non-Pub ENS”). AT&T ILLINOIS MICHIGAN will provide to MCIm Climax a telephone number that will permit MCIm Climax to contact AT&T ILLINOIS MICHIGAN in the event a MCIm Climax customer (“Calling Party”) indicates to MCIm Climax that he/she must reach an a AT&T ILLINOIS MICHIGAN customer that has a Non-Non- Published listing (“Non-Published Customer”) to advise such Non-Published Customer of an emergency or life-threatening situation. If the Non-Published Customer's name is in the AT&T ILLINOIS MICHIGAN DALI database, AT&T ILLINOIS MICHIGAN will call the requested Non-Published Customer, and if such Non-Published Customer answers, will notify the Non-Published Customer that Calling Party is attempting to reach him/her to advise of an emergency situation, and will provide the Non-Published Customer the name and callback telephone number of the Calling Party provided to AT&T ILLINOIS MICHIGAN by MCIm Climax or the contact telephone number of MCImClimax.
5.1.1 AT&T ILLINOIS MICHIGAN will only accept calls from employees of MCIm Climax or its affiliates on behalf of MCImClimax’s end user customers. AT&T ILLINOIS MICHIGAN will not accept calls from MCImClimax’s end user customers.
5.2 MCIm Climax shall only utilize the Non-Pub ENS in the event a Calling Party indicates to MCIm Climax that the Calling Party must reach the Non-Published Customer to advise of an emergency situation. In no event shall MCIm Climax use the Non-Pub ENS for non-emergency situations.
5.3 Climax's representative shall provide to AT&T MICHIGAN (i) his/her name, (ii) a contact telephone number, (iii) the name, city and state of the Non-Published Customer that Calling Party is attempting to contact, and (iv) the Calling Party's name and call back telephone number.
5.4 If the Non-Published Customer does not answer for any reason (including, but not limited to, no answer, busy, intercept recording, line not working, facsimile tones, etc.), AT&T MICHIGAN will wait approximately thirty (30) minutes and make a second call attempt. If AT&T MICHIGAN’s second call attempt is unsuccessful, AT&T MICHIGAN will promptly call Climax and inform Climax of its inability to reach the Non-Published Customer.
5.5 If the Non-Published Customer does not answer but AT&T MICHIGAN reaches such Non-Published Customer's answering machine or voice mail service, AT&T MICHIGAN will leave a message notifying the Non-Published Customer that Calling Party is attempting to reach him/her to advise of an emergency situation, will provide the Non-Published Customer either the name and callback telephone number of the Calling Party provided to AT&T MICHIGAN by Climax or the contact telephone number of Climax. AT&T MICHIGAN will promptly call Climax and inform Xxxxxx that AT&T MICHIGAN left a message for the Non- Published Customer.
5.6 Under no circumstances will AT&T MICHIGAN release Non-Published telephone numbers to a Climax employee or end user customer.
5.7 Rates for Non-Pub Emergency Number Service (ENS) are contained in Appendix Pricing.
5.8 The Parties agree to meet to negotiate an amendment within 60 days, should this process change.
Appears in 1 contract
Samples: Interconnection Agreement