Common use of Ending This Contract Clause in Contracts

Ending This Contract. 8.1. You can end this contract: • within the 14 day Cooling Off Period, as set out at clause 1.3 above; • if you are moving house and do not want us to continue to supply electricity or gas (or both) at your new property provided you comply with the requirements of clause 8.2 below; or • by giving us notice provided that you have: o paid us any monies you owe us; and o either started receiving electricity or gas (or both) from another supplier or we have cut off your electricity or gas (or both) because you no longer need it. Please remember that under the terms of our licences, we can stop you switching to another supplier if you do not pay any amount that you owe us under the contract. Alternatively, if you have a prepayment meter (or a smart meter operating in prepayment mode) your new supplier may agree for you transferring your debt to them at the same time as switching to them as long as the debt is more than £20 and less than £500. If your new supplier objects to the transfer of this debt we can stop you switching your supply. 8.2. Where you end your contract by moving to another supplier, we will complete the transfer as soon as reasonably practicable and in any event within 5 Working Days of the Relevant Date unless you request otherwise or we are able to stop you switching pursuant to clause 8.1 above. 8.3. If you are moving house and do not want us to continue to supply electricity or gas (or both) at your new property you must give us at least 2 working days’ notice before you move. If you do this your contract will end on the date you inform us you will move out of the Property unless you still own the Property and no one else has taken over responsibility for it. If you do not do this, this contract will continue until the earlier of: • 2 working days after you tell us; or • another owner or occupier receives electricity or gas (or both) at the Property. 8.4. If you are moving house and you do want us to continue to supply electricity or gas (or both) at your new property, we may be able to transfer your tariff to your new home. If we agree a transfer with you: • we may continue to apply your current tariff if you continue to be eligible for that tariff in your new property; and • the prices you will pay for your supplies may be different from the prices in your old home because of regional variations in our prices or a change in metering. We will inform you of any changes in prices. 8.5. If we stop you from switching your supply to another company, we’ll write to you as soon as we can to explain why we are doing so and the next steps that you can take, including if you wish to challenge the reasons we have given. 8.6. It’s important that you provide us with a meter reading when you end this contract (unless you have a smart meter in which case we will take this automatically). If you do not give us a meter reading at that time, we’ll estimate your meter reading and will prepare your final bill based on these estimated figures. If either the estimated meter reading or the reading you have provided is inaccurate you may have to pay the difference between the meter reading on which we based the final bill or the final estimated bill and the accurate meter reading. 8.7. We can end this contract immediately if: • you break any term or condition of this contract and we think this is serious (for example, if you tamper with your meter or make a fraudulent payment); • we no longer have the relevant licences to supply the Property; and/or • Ofgem tells another supplier to supply electricity or gas (or both) to you. 8.8. If this contract ends for any reason, neither of us will lose any rights we already have (for example, to claim any money that is owed at the end of the contract). If after the contract ends, you have any money left on your account after we have settled any outstanding payments due to us from you in accordance with clause 3.14, we will tell you about the amounts owed to you. We do not have to pay you this money where: • we have made a reasonable effort to pay you the money and 12 months has passed since we told you of the final amount we owed you; or • we cannot send the money we owe to you because you have not given us a forwarding address, 12 months has passed since the contract ended and we have taken all reasonable steps to return it to you. 8.9. You may have to pay an Early Termination Fee if you end the contract for a Fixed-rate tariff before the end of the Fixed-rate Period and an Early Termination Fee is specified in your Tariff Information Label. 8.10. You will not have to pay an Early Termination Fee if: • you cancel a contract that is not for a Fixed-rate tariff; or • you complete a switch to another supplier at any time after we give you notice that the Fixed-rate term is ending.

Ending This Contract. 8.1. You 18.1 When this contract ends (a) This contract will continue until you end this contract, or we end this contract under this clause 18. (b) If you end this contract because you enter into a new contract for the supply of electricity with us, this contract ends on the expiry of the cooling off period (if applicable) specified in the new contract. (c) If you end this contract because you enter into a contract for the supply of electricity with another retailer, this contract ends when we receive notification that your premises have been transferred to the other electricity retailer in accordance with the customer transfer code. 18.2 When you can end this contract: • within the 14 day Cooling Off Period, as set out at clause 1.3 above; • if you are moving house and do not want us to continue to supply electricity or gas (or both) at your new property provided you comply with the requirements of clause 8.2 below; or • by giving us notice provided that you have: o paid us any monies you owe us; and o either started receiving electricity or gas (or both) from another supplier or we have cut off your electricity or gas (or both) because you no longer need it. Please remember that under the terms of our licences, 18.3 When we can stop you switching to another supplier if you do not pay any amount that you owe us under the contract. Alternatively, if you have a prepayment meter (or a smart meter operating in prepayment mode) your new supplier may agree for you transferring your debt to them at the same time as switching to them as long as the debt is more than £20 and less than £500. If your new supplier objects to the transfer of this debt we can stop you switching your supply. 8.2. Where you end your contract by moving to another supplier, we will complete the transfer as soon as reasonably practicable and in any event within 5 Working Days of the Relevant Date unless you request otherwise or we are able to stop you switching pursuant to clause 8.1 above. 8.3. If you are moving house and do not want us to continue to supply electricity or gas (or both) at your new property you must give us at least 2 working days’ notice before you move. If you do this your contract will end on the date you inform us you will move out of the Property unless you still own the Property and no one else has taken over responsibility for it. If you do not do this, this contract will continue until the earlier of: • 2 working days after you tell us; or • another owner or occupier receives electricity or gas (or both) at the Property. 8.4. If you are moving house and you do want us to continue to supply electricity or gas (or both) at your new property, we may be able to transfer your tariff to your new home. If we agree a transfer with you: • we may continue to apply your current tariff if you continue to be eligible for that tariff in your new property; and • the prices you will pay for your supplies may be different from the prices in your old home because of regional variations in our prices or a change in metering. We will inform you of any changes in prices. 8.5. If we stop you from switching your supply to another company, we’ll write to you as soon as we can to explain why we are doing so and the next steps that you can take, including if you wish to challenge the reasons we have given. 8.6. It’s important that you provide us with a meter reading when you end this contract contract (unless you have a smart meter in which case we will take this automatically). If you do not give us a meter reading at that time, we’ll estimate your meter reading and will prepare your final bill based on these estimated figures. If either the estimated meter reading or the reading you have provided is inaccurate you may have to pay the difference between the meter reading on which we based the final bill or the final estimated bill and the accurate meter reading. 8.7. a) We can end this contract immediately if: • by giving you break prior notice if you: (i) become insolvent (as defined in the Corporations Act 2001 (Cth)); or (ii) have a liquidator appointed; or (iii) become bankrupt (as defined in the Bankruptcy Act 1966 (Cth)); or (iv) breach any term or condition of your obligations under this contract for which we have a right under this contract or a written law to disconnect supply; or (v) if you consume more than 160 MWh of electricity in any period of 12 months; or (vi) if you cease to be either a residential customer or business customer; or (vii) cease to be eligible for a standard price; or (viii) without limiting any of the above sub-clauses, breach any of your other obligations under this contract where that breach is capable of remedy and you fail to remedy the breach within 10 business days of us requesting you to do so. (b) We can end this contract without giving you prior notice if you vacate the premises and after reasonable enquiry we are satisfied you no longer occupy or reside at the premises, or you inform us you no longer wish to obtain electricity supply from us under this contract. 18.4 What happens after a contract ends (a) we will use our best endeavours to arrange for a meter reading and for disconnection and (b) we will use our best endeavours to prepare and issue a final bill to you; and/or (c) we can charge you a fee for the final meter reading, disconnection and final bill, subject to the provisions of any written law, including the Code of Conduct; and/or (d) we can remove the electricity supply equipment at any time and you must let us have safe and unrestricted access to the premises to allow us to do so; and/or (e) you will remain liable to pay any outstanding payments to us and we think this is serious (for example, if you tamper with your meter or make a fraudulent payment); • we will have no longer have the relevant licences to supply the Property; and/or • Ofgem tells another supplier further obligation to supply electricity or gas (or both) to you. 8.8. If this contract ends for any reason, neither of us will lose any rights we already have (for example, to claim any money that is owed at the end of the contract). If after the contract ends, you have any money left on your account after we have settled any outstanding payments due to us from you in accordance with clause 3.14, we will tell you about the amounts owed to you. We do not have to pay you this money where: • we have made a reasonable effort to pay you the money and 12 months has passed since we told you of the final amount we owed you; or • we cannot send the money we owe to you because you have not given us a forwarding address, 12 months has passed since the contract ended and we have taken all reasonable steps to return it to you. 8.9. You may have to pay an Early Termination Fee if you end the contract for a Fixed-rate tariff before the end of the Fixed-rate Period and an Early Termination Fee is specified in your Tariff Information Label. 8.10. You will not have to pay an Early Termination Fee if: • you cancel a contract that is not for a Fixed-rate tariff; or • you complete a switch to another supplier at any time after we give you notice that the Fixed-rate term is ending.

Ending This Contract. 8.1. You 5.1 When does this contract end? 5.2 When can you end this contract: • within ? 5.3 When can we end this contract? (a) immediately if a different customer starts to buy electricity from us or a different retailer for the (b) with 10 business days' notice if the 14 day Cooling Off Period, as set out at clause 1.3 above; • premises are disconnected under this contract and you have not met the requirements for reconnection; (c) immediately if you are moving house and do not want become insolvent, go into liquidation or become bankrupt; (d) immediately if you commit a material breach of this contract which entitles us to continue disconnect your supply; (e) immediately, if we are no longer permitted under applicable laws and regulations to supply electricity or gas to you; or (or bothf) at your new property provided you comply with the requirements of clause 8.2 below; or • by giving us 2 business days' notice provided that you have: o paid us any monies you owe us; and o either started receiving electricity or gas (or both) from another supplier or we have cut off your electricity or gas (or both) because you no longer need it. Please remember that under the terms of our licences, we can stop you switching to another supplier if you do not pay provide us with a security deposit in accordance with this 5.4 What happens if the contract ends? (a) If this contract ends: i. we may conduct a final meter reading, arrange for disconnection and issue you with a final bill (and, subject to this contract and any amount that laws, charge you owe us under the contracta fee for these matters); and ii. Alternatively, if you have a prepayment meter (or a smart meter operating in prepayment mode) your new supplier may agree for you transferring your debt to them at the same time as switching to them as long as the debt is more than £20 and less than £500. If your new supplier objects to the transfer of this debt we can stop you switching your supply. 8.2. Where you end your contract by moving to another supplier, we will complete the transfer as soon as reasonably practicable and in any event within 5 Working Days of the Relevant Date unless you request otherwise or we are able to stop you switching pursuant to clause 8.1 above. 8.3. If you are moving house and do not want us to continue to supply electricity or gas (or both) at your new property you must give us at least 2 working days’ notice before you move. If you do this your contract will end on safe and unrestricted access to the date you inform us you will move out of the Property unless you still own the Property and no one else has taken over responsibility for it. If you do not do this, this contract will continue until the earlier of: • 2 working days after you tell premises to remove any energy equipment that belongs to us; or • another owner or occupier receives electricity or gas (or both) at the Property. 8.4. If you are moving house and you do want us to continue to supply electricity or gas (or bothb) at your new property, we may be able to transfer your tariff to your new home. If we agree a transfer with you: • we may continue to apply your current tariff if you continue to be eligible for that tariff in your new property; and • the prices you will pay for your supplies may be different from the prices in your old home because of regional variations in our prices or a change in metering. We will inform you of any changes in prices. 8.5. If we stop you from switching your supply to another company, we’ll write to you as soon as we can to explain why we are doing so and the next steps that you can take, including if you wish to challenge the reasons we have given. 8.6. It’s important that you provide us with a meter reading when you end this contract (unless you have a smart meter in which case we will take this automatically). If you do not give us safe and unhindered access to the premises to conduct a final meter reading at that time(where relevant), we’ll estimate your meter reading and we will prepare your issue you a final bill based on these estimated figures. If either the estimated meter reading or the reading you have provided is inaccurate you may have to pay the difference between the meter reading on which we based the final bill or the final estimated bill and the accurate meter readingour reasonable estimate of your electricity use under this contract. 8.7. We can (c) Any rights and obligations accrued before the end this contract immediately if: • you break any term or condition of this contract and we think this is serious (for example, if you tamper with your meter or make a fraudulent payment); • we no longer have the relevant licences to supply the Property; and/or • Ofgem tells another supplier to supply electricity or gas (or both) to you. 8.8. If this contract ends for any reason, neither of us will lose any rights we already have (for example, to claim any money that is owed at continue despite the end of the contract). , including any obligation on you to pay money to us. (d) If after the this contract ends, ends and you have any money left on your account after we have settled any outstanding payments due continue to us take supply from you in accordance with clause 3.14us, we will tell continue to sell you about electricity on the amounts owed same terms as the terms of this contract until you enter into a new agreement with us, someone else becomes responsible for the energy supply at your premises under a new contract with us, or you transfer your premises to you. We do not have to pay you this money where: • we have made a reasonable effort to pay you the money an electricity retailer, and 12 months has passed since we told you all of the final amount we owed you; or • we cannot send the money we owe to you because you have not given us a forwarding address, 12 months has passed since the provisions of this contract ended and we have taken all reasonable steps to return it to youwill survive this contract ending for this purpose. 8.9. You may have to pay an Early Termination Fee if you end the contract for a Fixed-rate tariff before the end of the Fixed-rate Period and an Early Termination Fee is specified in your Tariff Information Label. 8.10. You will not have to pay an Early Termination Fee if: • you cancel a contract that is not for a Fixed-rate tariff; or • you complete a switch to another supplier at any time after we give you notice that the Fixed-rate term is ending.

Ending This Contract. 8.1. You can end this contract: • within the 14 day Cooling Off Period, as set out at clause 1.3 above; • if you are moving house and do not want us to continue to supply electricity or gas (or both) at your new property provided you comply with the requirements of clause 8.2 below; or • by giving us notice provided that you have: o paid us any monies you owe us; and o either started receiving electricity or gas (or both) from another supplier or we have cut off your electricity or gas (or both) because you no longer need it. Please remember that under the terms of our licences, we can stop you switching to another supplier if you do not pay any amount that you owe us under the contract. Alternatively, if you have a prepayment meter (or a smart Smart meter operating in prepayment mode) your new supplier may agree for you transferring your debt to them at the same time as switching to them as long as the debt is more than £20 and less than £500. If your new supplier objects to the transfer of this debt we can stop you switching your supply. 8.2. Where you end your contract by moving to another supplier, we will complete the transfer as soon as reasonably practicable and in any event within 5 Working Days of the Relevant Date unless you request otherwise or we are able to stop you switching pursuant to clause 8.1 above. 8.3. If you are moving house and do not want us to continue to supply electricity or gas (or both) at your new property you must give us at least 2 working daysWorking Days’ notice before you move. If you do this your contract will end on the date you inform us you will move out of the Property unless you still own the Property and no one else has taken over responsibility for it. If you do not do this, this contract will continue until the earlier of: • 2 working days Working Days after you tell us; or • another owner or occupier receives electricity or gas (or both) at the Property. 8.4. If you are moving house and you do want us to continue to supply electricity or gas (or both) at your new property, we may be able to transfer your tariff to your new home. If we agree a transfer with you: • we may continue to apply your current tariff if you continue to be eligible for that tariff in your new property; and • the prices you will pay for your supplies may be different from the prices in your old home because of regional variations in our prices or a change in metering. We will inform you of any changes in prices. 8.5. If we stop you from switching your supply to another company, we’ll write to you as soon as we can to explain why we are doing so and the next steps that you can take, including if you wish to challenge the reasons we have given. 8.6. It’s important that you provide us with a meter reading when you end this contract (unless you have a smart Smart meter in which case we will take this automatically). If you do not give us a meter reading at that time, we’ll estimate your meter reading and will prepare your final bill based on these estimated figures. If either the estimated meter reading or the reading you have provided is inaccurate you may have to pay the difference between the meter reading on which we based the final bill or the final estimated bill and the accurate meter reading. 8.7. We can end this contract immediately if: • you break any term or condition of this contract and we think this is serious (for example, if you tamper with your meter or make a fraudulent payment); • we no longer have the relevant licences to supply the Property; and/or • Ofgem tells another supplier to supply electricity or gas (or both) to you. 8.8. If this contract ends for any reason, neither of us will lose any rights we already have (for example, to claim any money that is owed at the end of the contract). If after the contract ends, you have any money left on your account after we have settled any outstanding payments due to us from you in accordance with clause 3.14, we will tell you about the amounts owed to you. We do not have to pay you this money where: • we have made a reasonable effort to pay you the money and 12 months has passed since we told you of the final amount we owed you; or • we cannot send the money we owe to you because you have not given us a forwarding address, 12 months has passed since the contract ended and we have taken all reasonable steps to return it to you. 8.9. You may have to pay an Early Termination Fee if you end the contract for a Fixed-rate tariff before the end of the Fixed-rate Period and an Early Termination Fee is specified in your Tariff Information Label. 8.10. You will not have to pay an Early Termination Fee if: • you cancel a contract that is not for a Fixed-rate tariff; or • you complete a switch to another supplier at any time after we give you notice that the Fixed-rate term is ending.

Ending This Contract. 8.1. You can end this contract: • within the 14 day Cooling Off Period, as set out at clause 1.3 above; • if you are moving house and do not want us to continue to supply electricity or gas (or both) at your new property provided you comply with the requirements of clause 8.2 below; or • by giving us notice provided that you have: o paid us any monies you owe us; and o either started receiving electricity or gas (or both) from another supplier or we have cut off your electricity or gas (or both) because you no longer need it. Please remember that under the terms of our licences, we can stop you switching to another supplier if you do not pay any amount that you owe us under the contract. Alternatively, if you have a prepayment meter (or a smart meter operating in prepayment mode) your new supplier may agree for you transferring your debt to them at the same time as switching to them as long as the debt is more than £20 and less than £500. If your new supplier objects to the transfer of this debt we can stop you switching your supply. 8.2. Where you end your contract by moving to another supplier, we will complete the transfer as soon as reasonably practicable and in any event within 5 Working Days of the Relevant Date unless you request otherwise or we are able to stop you switching pursuant to clause 8.1 above. 8.3. If you are moving house and do not want us to continue to supply electricity or gas (or both) at your new property you must give us at least 2 working days’ notice before you move. If you do this your contract will end on the date you inform us you will move out of the Property unless you still own the Property and no one else has taken over responsibility for it. If you do not do this, this contract will continue until the earlier of: • 2 working days after you tell us; or • another owner or occupier receives electricity or gas (or both) at the Property. 8.48.3. If you are moving house and you do want us to continue to supply electricity or gas (or both) at your new property, we may be able to transfer your tariff to your new home. If we agree a transfer with you: • we may continue to apply your current tariff if you continue to be eligible for that tariff in your new property; and • the prices you will pay for your supplies may be different from the prices in your old home because of regional variations in our prices or a change in metering. We will inform you of any changes in prices. 8.58.4. If we stop you from switching your supply to another company, we’ll write to you as soon as we can to explain why we are doing so and the next steps that you can take, including if you wish to challenge the reasons we have given. 8.68.5. It’s important that you provide us with a meter reading when you end this contract (unless you have a smart meter in which case we will take this automatically). If you do not give us a meter reading at that time, we’ll estimate your meter reading and will prepare your final bill based on these estimated figures. If either the estimated meter reading or the reading you have provided is inaccurate you may have to pay the difference between the meter reading on which we based the final bill or the final estimated bill and the accurate meter reading. 8.78.6. We can end this contract immediately if: • you break any term or condition of this contract and we think this is serious (for example, if you tamper with your meter or make a fraudulent payment); • we no longer have the relevant licences to supply the Property; and/or • Ofgem tells another supplier to supply electricity or gas (or both) to you. 8.88.7. If this contract ends for any reason, neither of us will lose any rights we already have (for example, to claim any money that is owed at the end of the contract). If after the contract ends, you have any money left on your account after we have settled any outstanding payments due to us from you in accordance with clause 3.14, we will tell you about the amounts owed to you. We do not have to pay you this money where: • we have made a reasonable effort to pay you the money and 12 months has passed since we told you of the final amount we owed you; or • we cannot send the money we owe to you because you have not given us a forwarding address, 12 months has passed since the contract ended and we have taken all reasonable steps to return it to you. 8.9. You may have to pay an Early Termination Fee if you end the contract for a Fixed-rate tariff before the end of the Fixed-rate Period and an Early Termination Fee is specified in your Tariff Information Label. 8.10. You will not have to pay an Early Termination Fee if: • you cancel a contract that is not for a Fixed-rate tariff; or • you complete a switch to another supplier at any time after we give you notice that the Fixed-rate term is ending.

Ending This Contract. 8.1. You can end this contract: • within the 14 day Cooling Off Period, as set out at clause 1.3 above; • if you are moving house and do not want us to continue to supply electricity or gas (or both) at your new property provided you comply with the requirements of clause 8.2 below; or • by giving us notice provided that you have: o paid us any monies you owe us; and o either started receiving electricity or gas (or both) from another supplier or we have cut off your electricity or gas (or both) because you no longer need it. Please remember that under the terms of our licences, we can stop you switching to another supplier if you do not pay any amount that you owe us under the contract. Alternatively, if you have a prepayment meter (or a smart Smart meter operating in prepayment mode) your new supplier may agree for you transferring your debt to them at the same time as switching to them as long as the debt is more than £20 and less than £500. If your new supplier objects to the transfer of this debt we can stop you switching your supply. 8.2. Where you end your contract by moving to another supplier, we will complete the transfer as soon as reasonably practicable and in any event within 5 Working Days of the Relevant Date unless you request otherwise or we are able to stop you switching pursuant to clause 8.1 above. 8.3. If you are moving house and do not want us to continue to supply electricity or gas (or both) at your new property you must give us at least 2 working daysWorking Days’ notice before you move. If you do this your contract will end on the date you inform us you will move out of the Property unless you still own the Property and no one else has taken over responsibility for it. If you do not do this, this contract will continue until the earlier of: • 2 working days after you tell us; or • another owner or occupier receives electricity or gas (or both) at the Property.: 8.4. If you are moving house and you do want us to continue to supply electricity or gas (or both) at your new property, we may be able to transfer your tariff to your new home. If we agree a transfer with you: • we may continue to apply your current tariff if you continue to be eligible for that tariff in your new property; and • the prices you will pay for your supplies may be different from the prices in your old home because of regional variations in our prices or a change in metering. We will inform you of any changes in prices.: 8.5. If we stop you from switching your supply to another company, we’ll write to you as soon as we can to explain why we are doing so and the next steps that you can take, including if you wish to challenge the reasons we have given. 8.6. It’s important that you provide us with a meter reading when you end this contract (unless you have a smart Smart meter in which case we will take this automatically). If you do not give us a meter reading at that time, we’ll estimate your meter reading and will prepare your final bill based on these estimated figures. If either the estimated meter reading or the reading you have provided is inaccurate you may have to pay the difference between the meter reading on which we based the final bill or the final estimated bill and the accurate meter reading. 8.7. We can end this contract immediately if: • you break any term or condition of this contract and we think this is serious (for example, if you tamper with your meter or make a fraudulent payment); • we no longer have the relevant licences to supply the Property; and/or • Ofgem tells another supplier to supply electricity or gas (or both) to you.: 8.8. If this contract ends for any reason, neither of us will lose any rights we already have (for example, to claim any money that is owed at the end of the contract). If after the contract ends, you have any money left on your account after we have settled any outstanding payments due to us from you in accordance with clause 3.14, we will tell you about the amounts owed to you. We do not have to pay you this money where: • we have made a reasonable effort to pay you the money and 12 months has passed since we told you of the final amount we owed you; or • we cannot send the money we owe to you because you have not given us a forwarding address, 12 months has passed since the contract ended and we have taken all reasonable steps to return it to you. 8.9. You may have to pay an Early Termination Fee if you end the contract for a Fixed-rate tariff before the end of the Fixed-rate Period and an Early Termination Fee is specified in your Tariff Information Label. 8.10. You will not have to pay an Early Termination Fee if: • you cancel a contract that is not for a Fixed-rate tariff; or • you complete a switch to another supplier at any time after we give you notice that the Fixed-rate term is ending.:

Ending This Contract. ‌ 8.1. You can end this contract: • within the 14 day Cooling Off Period, as set out at clause 1.3 above; • if you are moving house and do not want us to continue to supply electricity or gas (or both) at your new property provided you comply with the requirements of clause 8.2 below; or • by giving us notice provided that you have: o paid us any monies you owe us; and o either started receiving electricity or gas (or both) from another supplier or we have cut off your electricity or gas (or both) because you no longer need it. Please remember that under the terms of our licences, we can stop you switching to another supplier if you do not pay any amount that you owe us under the contract. Alternatively, if you have a prepayment meter (or a smart Smart meter operating in prepayment mode) your new supplier may agree for you transferring your debt to them at the same time as switching to them as long as the debt is more than £20 and less than £500. If your new supplier objects to the transfer of this debt we can stop you switching your supply. 8.2. Where you end your contract by moving to another supplier, we will complete the transfer as soon as reasonably practicable and in any event within 5 Working Days of the Relevant Date unless you request otherwise or we are able to stop you switching pursuant to clause 8.1 above. 8.3. If you are moving house and do not want us to continue to supply electricity or gas (or both) at your new property you must give us at least 2 working daysWorking Days’ notice before you move. If you do this your contract will end on the date you inform us you will move out of the Property unless you still own the Property and no one else has taken over responsibility for it. If you do not do this, this contract will continue until the earlier of: • 2 working days Working Days after you tell us; or • another owner or occupier receives electricity or gas (or both) at the Property. 8.4. If you are moving house and you do want us to continue to supply electricity or gas (or both) at your new property, we may be able to transfer your tariff to your new home. If we agree a transfer with you: • we may continue to apply your current tariff if you continue to be eligible for that tariff in your new property; and • the prices you will pay for your supplies may be different from the prices in your old home because of regional variations in our prices or a change in metering. We will inform you of any changes in prices. 8.5. If we stop you from switching your supply to another company, we’ll write to you as soon as we can to explain why we are doing so and the next steps that you can take, including if you wish to challenge the reasons we have given. 8.6. It’s important that you provide us with a meter reading when you end this contract (unless you have a smart Smart meter in which case we will take this automatically). If you do not give us a meter reading at that time, we’ll estimate your meter reading and will prepare your final bill based on these estimated figures. If either the estimated meter reading or the reading you have provided is inaccurate you may have to pay the difference between the meter reading on which we based the final bill or the final estimated bill and the accurate meter reading. 8.7. We can end this contract immediately if: • you break any term or condition of this contract and we think this is serious (for example, if you tamper with your meter or make a fraudulent payment); • we no longer have the relevant licences to supply the Property; and/or • Ofgem tells another supplier to supply electricity or gas (or both) to you. 8.8. If this contract ends for any reason, neither of us will lose any rights we already have (for example, to claim any money that is owed at the end of the contract). If after the contract ends, you have any money left on your account after we have settled any outstanding payments due to us from you in accordance with clause 3.14, we will tell you about the amounts owed to you. We do not have to pay you this money where: • we have made a reasonable effort to pay you the money and 12 months has passed since we told you of the final amount we owed you; or • we cannot send the money we owe to you because you have not given us a forwarding address, 12 months has passed since the contract ended and we have taken all reasonable steps to return it to you. 8.9. You may have to pay an Early Termination Fee if you end the contract for a Fixed-rate tariff before the end of the Fixed-rate Period and an Early Termination Fee is specified in your Tariff Information Label. 8.10. You will not have to pay an Early Termination Fee if: • you cancel a contract that is not for a Fixed-rate tariff; or • you complete a switch to another supplier at any time after we give you notice that the Fixed-rate term is ending.