Enrollee Satisfaction Survey. 1. In all service areas in which the Health Plan provides behavioral health services, the Health Plan shall annually conduct a behavioral health services enrollee satisfaction survey in both English and Spanish. 2. The Health Plan shall submit the survey tool for approval to BMHC prior to use. Any revisions to the tool must also be submitted to BMHC prior to use.
Appears in 4 contracts
Samples: Standard Contract (Wellcare Health Plans, Inc.), Standard Contract (Wellcare Health Plans, Inc.), Standard Contract (Wellcare Health Plans, Inc.)
Enrollee Satisfaction Survey. 1. In all service areas in which the Health Plan provides behavioral health services, the Health Plan shall annually conduct a behavioral health services enrollee satisfaction survey in both English and Spanish.
2. The Health Plan shall submit the survey tool for approval to BMHC prior to AMERIGROUP Florida, Inc. d/b/a Medicaid Non-Reform and Reform AMERIGROUP Community Care HMO Contract use. Any revisions to the tool must also be submitted to BMHC prior to use.
Appears in 1 contract
Samples: Standard Contract (Amerigroup Corp)
