Enrollee Satisfaction Survey. Contractor shall conduct an annual Consumer Assessment of Health Plans (CAHPS) survey as approved by the Department. The survey sampling and administration must follow specifications contained in the most current HEDIS® volume. Contractor must contract with an NCQA-Certified HEDIS® Survey Vendor to administer the survey and submit results according to the HEDIS® survey specifications. Contractor shall submit its findings and explain what actions it will take on its findings as part of the comprehensive Annual QA/UR/PR Report.
Appears in 3 contracts
Samples: Contract for Health Services, Contract for Health Services, Contract for Health Services
Enrollee Satisfaction Survey. The Contractor shall annually conduct an annual a Consumer Assessment of Health Plans (CAHPS) survey as approved by the Department. The survey sampling and administration must follow specifications contained in the most current HEDIS® HEDIS volume. Contractor must contract with an NCQA-Certified HEDIS® Ccrtificd HEDIS Survey Vendor to administer the survey and submit results according to the HEDIS® HEDIS survey specifications. The Contractor shall submit its findings and explain what actions it will take on its findings as part of the comprehensive Annual QA/UR/PR Report.
Appears in 1 contract
Samples: Contract for Furnishing Health Services (Wellcare Health Plans, Inc.)
Enrollee Satisfaction Survey. The Contractor shall annually conduct an annual a Consumer Assessment of Health Plans (CAHPS) survey as approved by the Department. The survey sampling and administration must follow specifications contained in the most current HEDIS® HEDIS volume. Contractor must contract with an NCQA-Certified HEDIS® HEDIS Survey Vendor to administer the survey and submit results according to the HEDIS® HEDIS survey specifications. The Contractor shall submit its findings and explain what actions it will take on its findings as part of the comprehensive Annual QA/UR/PR Report.Report.
Appears in 1 contract
Samples: Contract for Furnishing Health Services by a Managed Care Organization